Quick Setup Guide
Page 5
... select My computer, and then select User guides. ● See how-to http://welcome.hp.com/country/us/en/wwcontact_us.html. Visit http://www.hp.com/supportvideos (English only) ● Learn how to driver updates. ● Read frequently asked questions. Quick Setup (this Guide) ● Recover factory.... ● Troubleshoot the most Troubleshooting and Maintenance Guide on the Start screen, select My computer, and and software issues. HP Support website: http://www.hp.com/go to videos about using the features of your computer model. ● Order parts and find ● Set up...
... select My computer, and then select User guides. ● See how-to http://welcome.hp.com/country/us/en/wwcontact_us.html. Visit http://www.hp.com/supportvideos (English only) ● Learn how to driver updates. ● Read frequently asked questions. Quick Setup (this Guide) ● Recover factory.... ● Troubleshoot the most Troubleshooting and Maintenance Guide on the Start screen, select My computer, and and software issues. HP Support website: http://www.hp.com/go to videos about using the features of your computer model. ● Order parts and find ● Set up...
Quick Setup Guide
Page 8
...screen, select My computer, and then select User guides or visit http://www.hp.com/ergo. Using your Internet connection through your computer model from Product search results. c. d. h. Select the HP Support Assistant app on -screen instructions to install each update you have an... Internet. Connecting to the Internet Steps to connect to install the new software. Select Download drivers and software (and firmware), type your country and language, if necessary, and click Support & Drivers. NOTE: If you wish to each downloaded update. 4. f. NOTE: Use only licensed original...
...screen, select My computer, and then select User guides or visit http://www.hp.com/ergo. Using your Internet connection through your computer model from Product search results. c. d. h. Select the HP Support Assistant app on -screen instructions to install each update you have an... Internet. Connecting to the Internet Steps to connect to install the new software. Select Download drivers and software (and firmware), type your country and language, if necessary, and click Support & Drivers. NOTE: If you wish to each downloaded update. 4. f. NOTE: Use only licensed original...
Quick Setup Guide
Page 18
...and then turn it came with the product) or hardware driver to a better position. Restores your system has an external...: 1. This is internal, try ● Update the drivers (see Software program and hardware driver reinstallation, later in this table). - From the Start ...disk drive, and then reinstall the operating system, programs, and drivers. Symptom Possible solution I cannot connect to a local area network ... hardware driver (see Updating device drivers, following). these methods: ● Use Microsoft System Restore Software program and hardware driver reinstallation ...
...and then turn it came with the product) or hardware driver to a better position. Restores your system has an external...: 1. This is internal, try ● Update the drivers (see Software program and hardware driver reinstallation, later in this table). - From the Start ...disk drive, and then reinstall the operating system, programs, and drivers. Symptom Possible solution I cannot connect to a local area network ... hardware driver (see Updating device drivers, following). these methods: ● Use Microsoft System Restore Software program and hardware driver reinstallation ...
Quick Setup Guide
Page 19
... Select the System Protection tab on -screen instructions. Follow the on the System Properties screen. 5. Updating device drivers Complete the following procedure to update a driver, or to revert to update or roll back. (For example, DVD/CD-ROM drives). 4. Select the ...driver, select Update Driver, and then follow the on-screen instructions. You can also set restore points manually. Software troubleshooting 15 Or, to revert to add restore points manually: 1. From the Start screen, type c, and then select Control Panel. 3. Double-click the specific item (for example, HP...
... Select the System Protection tab on -screen instructions. Follow the on the System Properties screen. 5. Updating device drivers Complete the following procedure to update a driver, or to revert to update or roll back. (For example, DVD/CD-ROM drives). 4. Select the ...driver, select Update Driver, and then follow the on-screen instructions. You can also set restore points manually. Software troubleshooting 15 Or, to revert to add restore points manually: 1. From the Start screen, type c, and then select Control Panel. 3. Double-click the specific item (for example, HP...
Quick Setup Guide
Page 20
... Recovery Manager: 1. Under I need help immediately, select Software Program Reinstallation. 3. Check whether your factory-installed software programs or hardware drivers are damaged, you can reinstall from the Recovery Manager. Close all software programs and folders. 2. Select the program you want to remove... these programs directly from the CDs or DVDs. You must restart the computer after recovering software programs or hardware drivers. Before you uninstall a program, be sure that came on -screen instructions. 4. Do not skip this last step. Software program and...
... Recovery Manager: 1. Under I need help immediately, select Software Program Reinstallation. 3. Check whether your factory-installed software programs or hardware drivers are damaged, you can reinstall from the Recovery Manager. Close all software programs and folders. 2. Select the program you want to remove... these programs directly from the CDs or DVDs. You must restart the computer after recovering software programs or hardware drivers. Before you uninstall a program, be sure that came on -screen instructions. 4. Do not skip this last step. Software program and...
Troubleshooting and Maintenance Guide
Page 2
... smaller than those permitted by copyright. Microsoft Windows and other programs, such as constituting an additional warranty. The storage capacity of HP. One of Windows 8. Reverse engineering or disassembly is equal to 1,048,576 bytes, and one gigabyte is prohibited. Not all...available because of Microsoft Corporation in terms of the different measuring systems, you may require upgraded and/or separately purchased hardware, drivers and/or software to 1,000,000 bytes, and one partition on equipment that is subject to change without notice. Hewlett-Packard...
... smaller than those permitted by copyright. Microsoft Windows and other programs, such as constituting an additional warranty. The storage capacity of HP. One of Windows 8. Reverse engineering or disassembly is equal to 1,048,576 bytes, and one gigabyte is prohibited. Not all...available because of Microsoft Corporation in terms of the different measuring systems, you may require upgraded and/or separately purchased hardware, drivers and/or software to 1,000,000 bytes, and one partition on equipment that is subject to change without notice. Hewlett-Packard...
Troubleshooting and Maintenance Guide
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... Control Panel. 3. Follow the on systems that are shipped without a version of a driver, select Roll Back Driver, and then follow the on page 8) - Double-click the specific item (for example, HP DVD Writer 640b). 4. Select System and Security, select System, and then select System protection...version of Microsoft Windows. This is the easiest (and sometimes the best) way. ● Update the drivers (see Updating device drivers, following procedure to update a driver, or to revert to an earlier version of device you have created. Software troubleshooting Symptom To repair ...
... Control Panel. 3. Follow the on systems that are shipped without a version of a driver, select Roll Back Driver, and then follow the on page 8) - Double-click the specific item (for example, HP DVD Writer 640b). 4. Select System and Security, select System, and then select System protection...version of Microsoft Windows. This is the easiest (and sometimes the best) way. ● Update the drivers (see Updating device drivers, following procedure to update a driver, or to revert to an earlier version of device you have created. Software troubleshooting Symptom To repair ...
Troubleshooting and Maintenance Guide
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...all software programs and folders. 2. NOTE: Do not use the HP Recovery Manager program to reinstall a program in the HP Recovery Manager: 1. Reinstall these programs directly from the CDs or DVDs. Select Drivers and Applications Reinstall. A list of installable programs or to reinstall ... a program, be sure that are damaged, you can reinstall from the HP Recovery Manager. To check the list of programs opens. Symptom Possible solution Software program and hardware driver reinstallation If any of your program is still available from where you initially installed...
...all software programs and folders. 2. NOTE: Do not use the HP Recovery Manager program to reinstall a program in the HP Recovery Manager: 1. Reinstall these programs directly from the CDs or DVDs. Select Drivers and Applications Reinstall. A list of installable programs or to reinstall ... a program, be sure that are damaged, you can reinstall from the HP Recovery Manager. To check the list of programs opens. Symptom Possible solution Software program and hardware driver reinstallation If any of your program is still available from where you initially installed...
Troubleshooting and Maintenance Guide
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... system recovery in the computer accessory box, and any software programs you have created, and then reinstalls the operating system, programs, and drivers. Through the hard disk drive, by pressing F11 on the computer. 8 Chapter 3 System recovery System recovery from files stored on media... included in the following methods to perform a system recovery: ● Recovery Image - Disconnect all peripheral devices from HP Support. This includes software that you create from the Windows Start screen CAUTION: System Recovery deletes all data files you installed after ...
... system recovery in the computer accessory box, and any software programs you have created, and then reinstalls the operating system, programs, and drivers. Through the hard disk drive, by pressing F11 on the computer. 8 Chapter 3 System recovery System recovery from files stored on media... included in the following methods to perform a system recovery: ● Recovery Image - Disconnect all peripheral devices from HP Support. This includes software that you create from the Windows Start screen CAUTION: System Recovery deletes all data files you installed after ...
Troubleshooting and Maintenance Guide
Page 16
...to clean the computer and monitor: 12 Chapter 4 Maintenance Most antivirus products have slipped through unnoticed. Also, be sure to check for driver updates for proper maintenance. Make a backup of your favorite programs. Windows Update Run Windows Update monthly to install updates. Dust, pet ...uninstall them. Cleaning the computer and monitor Follow these instructions at peak performance. Also, check for further details. Visit http://www.hp.com/ go/contactHP for visible signs of dust and debris, and clean it to the original configuration when you perform simple ...
...to clean the computer and monitor: 12 Chapter 4 Maintenance Most antivirus products have slipped through unnoticed. Also, be sure to check for driver updates for proper maintenance. Make a backup of your favorite programs. Windows Update Run Windows Update monthly to install updates. Dust, pet ...uninstall them. Cleaning the computer and monitor Follow these instructions at peak performance. Also, check for further details. Visit http://www.hp.com/ go/contactHP for visible signs of dust and debris, and clean it to the original configuration when you perform simple ...