User Manual
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Troubleshooting Printout Is Unsatisfactory Printer Does Not Start or Stops Mid-Job Paper Jams or Does Not Feed The POWER Light Flashes Orange An Error Message Appears Other Problems Before You Call for Help Getting Help From Canon Specifications General Specifications System Requirements Using the Optional IS-32 Color Image Scanner Cartridge Using the Scanner Using the Scanner With Windows Using the Scanner With Macintosh Scanner Problems Contents 4
Troubleshooting Printout Is Unsatisfactory Printer Does Not Start or Stops Mid-Job Paper Jams or Does Not Feed The POWER Light Flashes Orange An Error Message Appears Other Problems Before You Call for Help Getting Help From Canon Specifications General Specifications System Requirements Using the Optional IS-32 Color Image Scanner Cartridge Using the Scanner Using the Scanner With Windows Using the Scanner With Macintosh Scanner Problems Contents 4
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Troubleshooting Printout Is Unsatisfactory Printer Does Not Start or Stops Mid-Job Paper Jams or Does Not Feed The POWER Light Flashes Orange An Error Message Appears Other Problems Before You Call for Help Getting Help From Canon Troubleshooting 305
Troubleshooting Printout Is Unsatisfactory Printer Does Not Start or Stops Mid-Job Paper Jams or Does Not Feed The POWER Light Flashes Orange An Error Message Appears Other Problems Before You Call for Help Getting Help From Canon Troubleshooting 305
User Manual
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... recommended. A clogged or worn BJ cartridge may also cause printing problems. Print a Nozzle Check Pattern and check the printed patterns. Using the Windows 98/95 Printer Driver Troubleshooting 307 For printing photographs or illustrations, use the combination of the BC-31e Color BJ Cartridge and the optional BC-32e Photo BJ Cartridge.
... recommended. A clogged or worn BJ cartridge may also cause printing problems. Print a Nozzle Check Pattern and check the printed patterns. Using the Windows 98/95 Printer Driver Troubleshooting 307 For printing photographs or illustrations, use the combination of the BC-31e Color BJ Cartridge and the optional BC-32e Photo BJ Cartridge.
User Manual
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.... Check 1 IS THE INK IN THE BJ CARTRIDGE IN GOOD CONDITION? Printout Is Unsatisfactory I Printed and on-screen colors do not match The colors you see on the screen are printed dark green. A color display and printer do not reproduce color in the correct slots of the print head nozzles may not perfectly match the... check the results. For example, objects that appear blue on the screen are printed purple and objects that you see on the screen because screen colors vary based on how the screen is viewed and calibrated. Replacing the Ink Tanks Troubleshooting 309
.... Check 1 IS THE INK IN THE BJ CARTRIDGE IN GOOD CONDITION? Printout Is Unsatisfactory I Printed and on-screen colors do not match The colors you see on the screen are printed dark green. A color display and printer do not reproduce color in the correct slots of the print head nozzles may not perfectly match the... check the results. For example, objects that appear blue on the screen are printed purple and objects that you see on the screen because screen colors vary based on how the screen is viewed and calibrated. Replacing the Ink Tanks Troubleshooting 309
User Manual
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... then click the Color tab and adjust the color settings such as Color Balance, Output Style and Brightness. Check 3 Printout Is Unsatisfactory ARE THE PRINTER DRIVER SETTINGS CORRECT? If Color Adjustment is selected for Special Effects, the colors displayed on the ...screen may also want to turn it on. Open the Printer Properties dialog box and select the print mode best suited for printing. Using the Windows 98/95 Printer Driver Note Windows If Monochrome Effects is off, click the checkbox to click the Advanced button in the printer. Troubleshooting...
... then click the Color tab and adjust the color settings such as Color Balance, Output Style and Brightness. Check 3 Printout Is Unsatisfactory ARE THE PRINTER DRIVER SETTINGS CORRECT? If Color Adjustment is selected for Special Effects, the colors displayed on the ...screen may also want to turn it on. Open the Printer Properties dialog box and select the print mode best suited for printing. Using the Windows 98/95 Printer Driver Note Windows If Monochrome Effects is off, click the checkbox to click the Advanced button in the printer. Troubleshooting...
User Manual
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... print procedure again and make sure a checkmark appears next to print. Click "Set as the default printer. ARE THE PRINTER AND COMPUTER SECURELY CONNECTED? Troubleshooting 311 If another driver is selected, click the down-arrow and select Canon S450 from the pull-down list. A faulty or loose connection can generate meaningless characters and symbols to...
... print procedure again and make sure a checkmark appears next to print. Click "Set as the default printer. ARE THE PRINTER AND COMPUTER SECURELY CONNECTED? Troubleshooting 311 If another driver is selected, click the down-arrow and select Canon S450 from the pull-down list. A faulty or loose connection can generate meaningless characters and symbols to...
User Manual
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... Macintosh To disable Scaled Printing, select Page Setup from view. Windows To disable Scaled Printing, open the Printer Properties dialog box, click the Page Layout tab, and click Normal-size Printing. If Scaled Printing is set and confirm that the Page ... off at bottom right corner, right edge, or bottom edge The text is printing in the bottom right corner of the paper. Using the Macintosh Printer Driver Troubleshooting 313 If you want to use Scaled Printing with enlargement, make sure that the correct percentage is set for enlargement in the...
... Macintosh To disable Scaled Printing, select Page Setup from view. Windows To disable Scaled Printing, open the Printer Properties dialog box, click the Page Layout tab, and click Normal-size Printing. If Scaled Printing is set and confirm that the Page ... off at bottom right corner, right edge, or bottom edge The text is printing in the bottom right corner of the paper. Using the Macintosh Printer Driver Troubleshooting 313 If you want to use Scaled Printing with enlargement, make sure that the correct percentage is set for enlargement in the...
User Manual
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Printout Is Unsatisfactory I Single file page prints over two or more pages Check DOES THE PAGE SIZE SETTING IN THE APPLICATION PROGRAM AND PRINTER DRIVER MATCH? Windows Set the same Page Size setting for the application program and the printer driver. Open the Printer Properties dialog box, click the Page Layout tab, and select the Page Size that matches the Page Size setting in the application program. Troubleshooting 314
Printout Is Unsatisfactory I Single file page prints over two or more pages Check DOES THE PAGE SIZE SETTING IN THE APPLICATION PROGRAM AND PRINTER DRIVER MATCH? Windows Set the same Page Size setting for the application program and the printer driver. Open the Printer Properties dialog box, click the Page Layout tab, and select the Page Size that matches the Page Size setting in the application program. Troubleshooting 314
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...BJ CARTRIDGE IN GOOD CONDITION? Check 3 DID YOU PRINT ON THE CORRECT PRINT SIDE OF THE MEDIA? Paper and Other Print Media-Print Side Troubleshooting 315 Print a Nozzle Check Pattern and check the printed patterns. If the protective tape or cap has been re-attached, remove it. Make ... The correct print side is facing up when you load the media in the printer and clean the print heads immediately. Printout Is Unsatisfactory I Colors streaked or wrong The text appears scratched, streaked, or the wrong colors are printing, one of the ink tanks may have run out of media. ...
...BJ CARTRIDGE IN GOOD CONDITION? Check 3 DID YOU PRINT ON THE CORRECT PRINT SIDE OF THE MEDIA? Paper and Other Print Media-Print Side Troubleshooting 315 Print a Nozzle Check Pattern and check the printed patterns. If the protective tape or cap has been re-attached, remove it. Make ... The correct print side is facing up when you load the media in the printer and clean the print heads immediately. Printout Is Unsatisfactory I Colors streaked or wrong The text appears scratched, streaked, or the wrong colors are printing, one of the ink tanks may have run out of media. ...
User Manual
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... lines may improve the quality of printed straight lines. If you must align the print heads. Troubleshooting 316 Windows 1 Open the Printer Properties dialog box. 2 Click the Advanced button in the Printer Properties dialog box. 2 In the Quality panel, drag the slide bar to the right to Fine... in the printer driver may appear broken or uneven. Aligning the Print Heads Check 2 IS PRINT QUALITY SET TO FAST IN THE PRINTER DRIVER? Changing Print Quality ...
... lines may improve the quality of printed straight lines. If you must align the print heads. Troubleshooting 316 Windows 1 Open the Printer Properties dialog box. 2 Click the Advanced button in the Printer Properties dialog box. 2 In the Quality panel, drag the slide bar to the right to Fine... in the printer driver may appear broken or uneven. Aligning the Print Heads Check 2 IS PRINT QUALITY SET TO FAST IN THE PRINTER DRIVER? Changing Print Quality ...
User Manual
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...color photographs and illustrations can cause printed pages to a lower setting and execute the print job again. A lower Intensity setting uses less ink and thus causes less curling of these media is treated with the print side (whiter side) facing up. Troubleshooting 317 Check 1 ARE YOU PRINTING ON THIN PAPER? IS THE PRINTER... DRIVER SET FOR HIGH DENSITY PRINTING? Printout Is Unsatisfactory Check 3 IS THE PAPER THICKNESS LEVER SET CORRECTLY? The large amount of the printer, re-align the...
...color photographs and illustrations can cause printed pages to a lower setting and execute the print job again. A lower Intensity setting uses less ink and thus causes less curling of these media is treated with the print side (whiter side) facing up. Troubleshooting 317 Check 1 ARE YOU PRINTING ON THIN PAPER? IS THE PRINTER... DRIVER SET FOR HIGH DENSITY PRINTING? Printout Is Unsatisfactory Check 3 IS THE PAPER THICKNESS LEVER SET CORRECTLY? The large amount of the printer, re-align the...
User Manual
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Troubleshooting 318 Macintosh 1 When using Manual for printing, click the Details button in the Main tab. 2 Click the Color tab. 3 Use the Intensity slide bar to change the Intensity setting. Printout Is Unsatisfactory Windows 1 Open the Printer Properties dialog box and click the Advanced button in the Printer Properties dialog box. 2 Click the Color panel, and...
Troubleshooting 318 Macintosh 1 When using Manual for printing, click the Details button in the Main tab. 2 Click the Color tab. 3 Use the Intensity slide bar to change the Intensity setting. Printout Is Unsatisfactory Windows 1 Open the Printer Properties dialog box and click the Advanced button in the Printer Properties dialog box. 2 Click the Color panel, and...
User Manual
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... of the pages may be stained with ink. Windows 1 Open the Printer Properties dialog box and click the Advanced button in the Printer Properties dialog box. 2 In the Color panel, use the Black slide bar to change the print density setting. Troubleshooting 319 You may be able to eliminate this does not produce an...
... of the pages may be stained with ink. Windows 1 Open the Printer Properties dialog box and click the Advanced button in the Printer Properties dialog box. 2 In the Color panel, use the Black slide bar to change the print density setting. Troubleshooting 319 You may be able to eliminate this does not produce an...
User Manual
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...High Gloss Photo Film. Cleaning the Print Heads Check 3 IS THE PRINTER DRIVER SET FOR HIGH-DENSITY PRINTING? Check 2 IS THE PRINT HEAD DIRTY? The Intensity setting in color photographs or illustrations. Check 1 ARE YOU USING PLAIN PAPER? Troubleshooting 320 If you are not sharp and the ink has spread and...for ink to adjust print density (that is, the amount of print media. Clogged print head nozzles can be used to spread in the printer driver can cause ink spread and blurring, so clean the print heads. Printout Is Unsatisfactory I Ink blurred The ink has blurred in the...
...High Gloss Photo Film. Cleaning the Print Heads Check 3 IS THE PRINTER DRIVER SET FOR HIGH-DENSITY PRINTING? Check 2 IS THE PRINT HEAD DIRTY? The Intensity setting in color photographs or illustrations. Check 1 ARE YOU USING PLAIN PAPER? Troubleshooting 320 If you are not sharp and the ink has spread and...for ink to adjust print density (that is, the amount of print media. Clogged print head nozzles can be used to spread in the printer driver can cause ink spread and blurring, so clean the print heads. Printout Is Unsatisfactory I Ink blurred The ink has blurred in the...
User Manual
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Troubleshooting 321 Printout Is Unsatisfactory Windows 1 Open the Printer Properties dialog box and click the Advanced button in the Printer Properties dialog box. 2 In the color panel, use the Density slide bar to change the print density setting. Macintosh 1 When using Manual for printing, click the Details button in the Main tab. 2 Click the Color tab. 3 Use the Intensity slide bar to change the intensity setting.
Troubleshooting 321 Printout Is Unsatisfactory Windows 1 Open the Printer Properties dialog box and click the Advanced button in the Printer Properties dialog box. 2 In the color panel, use the Density slide bar to change the print density setting. Macintosh 1 When using Manual for printing, click the Details button in the Main tab. 2 Click the Color tab. 3 Use the Intensity slide bar to change the intensity setting.
User Manual
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... absorb too much ink and curl, and the print heads may scratch the bottom edge of the curled page. Printing Area Troubleshooting 323 Lower the Intensity setting. Windows 1 Open the Printer Properties dialog box, and click the Advanced button in . (26 mm). To avoid problems, print only in the recommended printing... job on High Gloss Photo Film or Back Print Film, the bottom margin must be larger than 1.02 in the Main tab. 2 Click the Color tab. 3 Use the Intensity slide bar to change the print density setting. If you print outside the recommended printing area, the print heads may ...
... absorb too much ink and curl, and the print heads may scratch the bottom edge of the curled page. Printing Area Troubleshooting 323 Lower the Intensity setting. Windows 1 Open the Printer Properties dialog box, and click the Advanced button in . (26 mm). To avoid problems, print only in the recommended printing... job on High Gloss Photo Film or Back Print Film, the bottom margin must be larger than 1.02 in the Main tab. 2 Click the Color tab. 3 Use the Intensity slide bar to change the print density setting. If you print outside the recommended printing area, the print heads may ...
User Manual
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... FEEDER OVERLOADED? Before you should always raise the paper rest. The number of sheets. Media Sizes You Can Use With the Printer Media Types You Cannot Use With the Printer Troubleshooting 340 The media does not feed correctly if you do not raise the paper rest before loading, the media does not completely...
... FEEDER OVERLOADED? Before you should always raise the paper rest. The number of sheets. Media Sizes You Can Use With the Printer Media Types You Cannot Use With the Printer Troubleshooting 340 The media does not feed correctly if you do not raise the paper rest before loading, the media does not completely...
User Manual
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Media Types You Cannot Use With the Printer Troubleshooting 344 Note Paper Jams or Does Not Feed • If the paper cannot be removed, press the POWER button twice to eject the paper automatically and start the print job again. • Paper within the range of 17 to 28 lb (64 to 105 g/m2) can be loaded in the auto sheet feeder. Media Sizes You Can Use With the Printer • To avoid misfeeds and paper jams, do not load wrinkled, folded, or curled paper in the auto sheet feeder.
Media Types You Cannot Use With the Printer Troubleshooting 344 Note Paper Jams or Does Not Feed • If the paper cannot be removed, press the POWER button twice to eject the paper automatically and start the print job again. • Paper within the range of 17 to 28 lb (64 to 105 g/m2) can be loaded in the auto sheet feeder. Media Sizes You Can Use With the Printer • To avoid misfeeds and paper jams, do not load wrinkled, folded, or curled paper in the auto sheet feeder.
User Manual
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...Details tab and click the Spool Settings button. Troubleshooting 350 If the POWER light flashes green, the printer is ready to the printer." Check 1 IS THE PRINTER TURNED ON? Check 2 ARE THE PRINTER AND COMPUTER CONNECTED PROPERLY? Click the button ...for "Print directly to use. An Error Message Appears I Error writing to LPT1 or USBPRN Windows You cannot print when this message appears. Highlight the Canon S450...
...Details tab and click the Spool Settings button. Troubleshooting 350 If the POWER light flashes green, the printer is ready to the printer." Check 1 IS THE PRINTER TURNED ON? Check 2 ARE THE PRINTER AND COMPUTER CONNECTED PROPERLY? Click the button ...for "Print directly to use. An Error Message Appears I Error writing to LPT1 or USBPRN Windows You cannot print when this message appears. Highlight the Canon S450...
User Manual
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... the Details tab and click the Spool Settings button. 3 In the Spool Settings dialog box, click the button for "Enable bi-directional support for this printer." Check the hardware specifications of your printer cable. Troubleshooting 362 Other Problems I BJ Status Monitor does not open Windows Check 1 DOES YOUR...
... the Details tab and click the Spool Settings button. 3 In the Spool Settings dialog box, click the button for "Enable bi-directional support for this printer." Check the hardware specifications of your printer cable. Troubleshooting 362 Other Problems I BJ Status Monitor does not open Windows Check 1 DOES YOUR...