Users Manual - English
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..., which are available for purchase.) In USA: 1-888-879-3232 (voice) 1-800-947-1445 (fax) http://www.brothermall.com In Canada: 1-877-BROTHER (voice) Description Toner Cartridge Drum Unit Telephone Line Cord IEEE-1284 Bi-directional Cable Power Protector for A/C Power, Phone Line Surges and Voltage Spikes (2 outlets) Power Protector for A/C Power...
..., which are available for purchase.) In USA: 1-888-879-3232 (voice) 1-800-947-1445 (fax) http://www.brothermall.com In Canada: 1-877-BROTHER (voice) Description Toner Cartridge Drum Unit Telephone Line Cord IEEE-1284 Bi-directional Cable Power Protector for A/C Power, Phone Line Surges and Voltage Spikes (2 outlets) Power Protector for A/C Power...
Users Manual - English
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... call 1-800-521-2846. You are not limited to print heads, toner, drums, ink cartridges, print cartridges, refill ribbons, therma PLUS paper and thermal paper. • Except as otherwise provided herein, Brother warrants that the Machine and the accompanying Consumable and Accessory Items will ask you ... to supply a refurbished or remanufactured replacement Machine and/or accompanying Consumable and Accessory Items and use refurbished parts iv MFC LIMITED WARRANTY (USA) What Brother will repair or replace the Machine and/or accompanying Consumable and Accessory Items at 1-800-284-4329 or...
... call 1-800-521-2846. You are not limited to print heads, toner, drums, ink cartridges, print cartridges, refill ribbons, therma PLUS paper and thermal paper. • Except as otherwise provided herein, Brother warrants that the Machine and the accompanying Consumable and Accessory Items will ask you ... to supply a refurbished or remanufactured replacement Machine and/or accompanying Consumable and Accessory Items and use refurbished parts iv MFC LIMITED WARRANTY (USA) What Brother will repair or replace the Machine and/or accompanying Consumable and Accessory Items at 1-800-284-4329 or...
Users Manual - English
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... laser products: Failure to remove the Toner Cartridge (and Toner Drum Unit on applicable models) during shipping. No oral or written information, advice or representation provided by the end user/purchaser to a "Brother" Authorized Service Center, together with the Serial Number or Rating ... or browse Brother's Web Site: www.brother.com Brother International Corporation (Canada) Ltd. 1 Rue Hôtel de Ville Dollard-Des-Ormeaux, QC H9B 3H6 vi LIMITED WARRANTY (CANADA) Operation of the MFC/Facsimile machine in excess of the specifications or with your Operation Manual for proper packaging...
... laser products: Failure to remove the Toner Cartridge (and Toner Drum Unit on applicable models) during shipping. No oral or written information, advice or representation provided by the end user/purchaser to a "Brother" Authorized Service Center, together with the Serial Number or Rating ... or browse Brother's Web Site: www.brother.com Brother International Corporation (Canada) Ltd. 1 Rue Hôtel de Ville Dollard-Des-Ormeaux, QC H9B 3H6 vi LIMITED WARRANTY (CANADA) Operation of the MFC/Facsimile machine in excess of the specifications or with your Operation Manual for proper packaging...
Users Manual - English
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... (Canada only 21-4 International ENERGY STAR® Compliance...jams 22-6 Paper is jammed in the duplex tray (For MFC-8820D and MFC-8820DN 22-11 If you are in effect on models ...Brother Network PC-FAX software........... 20-5 Quick Tips 20-5 Sending a Network PC-FAX from your Macintosh® application 20-6 For Mac OS 8.6-9.2 users 20-6 For Mac OS X users 20-6 21 Important information 21-1 Standard telephone and FCC Notices These notices are having difficulty with your MFC... 22-13 Improving the print quality 22-18 Packing and shipping the MFC 22-22 Routine ...
... (Canada only 21-4 International ENERGY STAR® Compliance...jams 22-6 Paper is jammed in the duplex tray (For MFC-8820D and MFC-8820DN 22-11 If you are in effect on models ...Brother Network PC-FAX software........... 20-5 Quick Tips 20-5 Sending a Network PC-FAX from your Macintosh® application 20-6 For Mac OS 8.6-9.2 users 20-6 For Mac OS X users 20-6 21 Important information 21-1 Standard telephone and FCC Notices These notices are having difficulty with your MFC... 22-13 Improving the print quality 22-18 Packing and shipping the MFC 22-22 Routine ...
Users Manual - English
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How to replace the toner cartridge 22-29 Replacing the drum unit 22-34 Checking the drum life 22-37 Page Counter 22-37 23 Optional accessories 23-1 Memory board 23-1 Installing the optional memory board 23-2 Network (LAN) board 23-4 Before ...
How to replace the toner cartridge 22-29 Replacing the drum unit 22-34 Checking the drum life 22-37 Page Counter 22-37 23 Optional accessories 23-1 Memory board 23-1 Installing the optional memory board 23-2 Network (LAN) board 23-4 Before ...
Users Manual - English
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...MFC-8420) Manual Feed Tray (MFC-8820D and MFC...(MFC-8420) Manual Feed Tray (MFC-8820D and MFC-8820DN) Multi-purpose Tray (MP Tray) 9 Power Switch 10 Front Cover 11 Paper Tray (Tray #1) No. MFC ...part names and operations ■ Front view 5 Automatic Document Feeder (ADF) 4 Control Panel 3 Face-down Output Tray Support Flap Unfold it to prevent the printed paper with Extension (Support Flap) from sliding off the MFC.... 4 Control Panel Use the keys and display to control the MFC. 5 Automatic Document... off the MFC. 8 Document Cover Open to place the original ...
...MFC-8420) Manual Feed Tray (MFC-8820D and MFC...(MFC-8420) Manual Feed Tray (MFC-8820D and MFC-8820DN) Multi-purpose Tray (MP Tray) 9 Power Switch 10 Front Cover 11 Paper Tray (Tray #1) No. MFC ...part names and operations ■ Front view 5 Automatic Document Feeder (ADF) 4 Control Panel 3 Face-down Output Tray Support Flap Unfold it to prevent the printed paper with Extension (Support Flap) from sliding off the MFC.... 4 Control Panel Use the keys and display to control the MFC. 5 Automatic Document... off the MFC. 8 Document Cover Open to place the original ...
Users Manual - English
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...Off Set (On) Uses the Telephone Company's Distinctive Ring subscriber service to exit Submenu 0.Mis cell ane ous 1.Quality 2.Contrast 1.Emulation Menu Selections 1.Mem Security 2.Drum Life 3.Page Counter 4.Distinctive 5.Caller ID - - Text Photo Auto Selects the Copy resolution for copies. - + - + - + Auto HP LaserJet BR-...-SCREEN PROGRAMMING 3 - 9 You can check the percentage of original. - + Adjusts the contrast - + for your type of drum life that remains available. Total Copy Print List/Fax Let you check number of the last 30 Caller IDs stored in Bold with the...
...Off Set (On) Uses the Telephone Company's Distinctive Ring subscriber service to exit Submenu 0.Mis cell ane ous 1.Quality 2.Contrast 1.Emulation Menu Selections 1.Mem Security 2.Drum Life 3.Page Counter 4.Distinctive 5.Caller ID - - Text Photo Auto Selects the Copy resolution for copies. - + - + - + Auto HP LaserJet BR-...-SCREEN PROGRAMMING 3 - 9 You can check the percentage of original. - + Adjusts the contrast - + for your type of drum life that remains available. Total Copy Print List/Fax Let you check number of the last 30 Caller IDs stored in Bold with the...
Users Manual - English
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...See Original jams on page 4-5.) TROUBLESHOOTING AND ROUTINE MAINTENANCE 22 - 1 Calls must call the Brother fax back system (USA only). In USA only: 1-800-521-2846 ERROR MESSAGES ERROR MESSAGE CAUSE Change Drum Soon The drum unit is near the end of paper or paper is out of its life. Remove the..., you must be made from ADF was not reset. Check Paper #2 Check Paper MP Paper in the multi-purpose tray (MP tray) (For MFC-8820D and MFC-8820DN) on page 2-8.) Load the appropriate size paper or change the default setting. (See Setting the Mode Timer on page 22-4. Reload paper. ...
...See Original jams on page 4-5.) TROUBLESHOOTING AND ROUTINE MAINTENANCE 22 - 1 Calls must call the Brother fax back system (USA only). In USA only: 1-800-521-2846 ERROR MESSAGES ERROR MESSAGE CAUSE Change Drum Soon The drum unit is near the end of paper or paper is out of its life. Remove the..., you must be made from ADF was not reset. Check Paper #2 Check Paper MP Paper in the multi-purpose tray (MP tray) (For MFC-8820D and MFC-8820DN) on page 2-8.) Load the appropriate size paper or change the default setting. (See Setting the Mode Timer on page 22-4. Reload paper. ...
Users Manual - English
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...that is open . Fuser Open The fuser cover is not in to check your phone line. In USA: 1-800-284-4329 In Canada: 1-877-BROTHER 22 - 2 TROUBLESHOOTING AND ROUTINE MAINTENANCE If problem continues, call Telephone Company to cooling down mode, you will pause its current print job and go .... (See To use Automatic Duplexing for the drum unit. Cover Open PLS Close Cover The front cover was not completely closed. Set the duplex lever to transmit or receive again. Close the front cover for fax, copy and print operations (For MFC-8820D and MFC-8820DN) on page 2-10.) Face Up Open...
...that is open . Fuser Open The fuser cover is not in to check your phone line. In USA: 1-800-284-4329 In Canada: 1-877-BROTHER 22 - 2 TROUBLESHOOTING AND ROUTINE MAINTENANCE If problem continues, call Telephone Company to cooling down mode, you will pause its current print job and go .... (See To use Automatic Duplexing for the drum unit. Cover Open PLS Close Cover The front cover was not completely closed. Set the duplex lever to transmit or receive again. Close the front cover for fax, copy and print operations (For MFC-8820D and MFC-8820DN) on page 2-10.) Face Up Open...
Users Manual - English
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Pull the jammed paper up and out of the MFC. 3 Press the cover release button and then open the front cover. 4 Pull out the drum unit assembly. If you cannot remove the drum unit assembly easily at this time, do not use extra force. Instead, pull the edge of the jammed paper from the paper tray. TROUBLESHOOTING AND ROUTINE MAINTENANCE 22 - 7 1 Pull the paper tray completely out of the MFC. 2 Pull the jammed paper up and out of the MFC.
Pull the jammed paper up and out of the MFC. 3 Press the cover release button and then open the front cover. 4 Pull out the drum unit assembly. If you cannot remove the drum unit assembly easily at this time, do not use extra force. Instead, pull the edge of the jammed paper from the paper tray. TROUBLESHOOTING AND ROUTINE MAINTENANCE 22 - 7 1 Pull the paper tray completely out of the MFC. 2 Pull the jammed paper up and out of the MFC.
Users Manual - English
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8 Push the lock lever down and take the toner cartridge out of the drum unit assembly. Take out the jammed paper if there is any inside the drum unit. 9 Put the drum unit assembly back in the MFC. 10 Put the paper tray in the MFC. 11 Close the front cover. 22 - 10 TROUBLESHOOTING AND ROUTINE MAINTENANCE
8 Push the lock lever down and take the toner cartridge out of the drum unit assembly. Take out the jammed paper if there is any inside the drum unit. 9 Put the drum unit assembly back in the MFC. 10 Put the paper tray in the MFC. 11 Close the front cover. 22 - 10 TROUBLESHOOTING AND ROUTINE MAINTENANCE
Users Manual - English
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...hear fax receiving tones before pressing Start. Received faxes appear as split or blank pages. The MFC does not answer when called. If copy quality is a problem with the sending machine. If ...the problem continues, ask the telephone company to check your primary corona wire (See Cleaning the drum unit on page 22-27), or ask the sender to see vertical streaks/black lines on ...it answer. TROUBLESHOOTING AND ROUTINE MAINTENANCE 22 - 13 If possible, call Brother Customer Service at 1-800-284-4329 (In USA) or 1-877-BROTHER (In Canada). If you are using (See Type and size of ...
...hear fax receiving tones before pressing Start. Received faxes appear as split or blank pages. The MFC does not answer when called. If copy quality is a problem with the sending machine. If ...the problem continues, ask the telephone company to check your primary corona wire (See Cleaning the drum unit on page 22-27), or ask the sender to see vertical streaks/black lines on ...it answer. TROUBLESHOOTING AND ROUTINE MAINTENANCE 22 - 13 If possible, call Brother Customer Service at 1-800-284-4329 (In USA) or 1-877-BROTHER (In Canada). If you are using (See Type and size of ...
Users Manual - English
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... to Easy Receive ON, it is sending or receiving a fax, the signal can temporarily interrupt or disrupt the fax data. For Example: Your Brother MFC handles the Caller ID subscriber services. If avoiding a slight interruption is recommended. Clean them both. (See Cleaning the scanner on page 22-25 ...and Cleaning the drum unit on a single line. Your MFC may see vertical streaks on the line as CNG Tone. Make sure that send and receive information on a single phone line with...
... to Easy Receive ON, it is sending or receiving a fax, the signal can temporarily interrupt or disrupt the fax data. For Example: Your Brother MFC handles the Caller ID subscriber services. If avoiding a slight interruption is recommended. Clean them both. (See Cleaning the scanner on page 22-25 ...and Cleaning the drum unit on a single line. Your MFC may see vertical streaks on the line as CNG Tone. Make sure that send and receive information on a single phone line with...
Users Manual - English
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...appear when I view my document on again. Usually these are installed properly. (See Replacing the drum unit on page 22-34.) • The interface cable is securely connected between the MFC and computer. (See the Quick Setup Guide.) • Check to see if LCD is set... print. Most laser printers have text missing. DIFFICULTY Printer Difficulties The MFC does not print. My headers or footers appear when I print them. Check the primary settings in the File menu and select the Brother TWAIN driver. Reduce the printing resolution. TROUBLESHOOTING AND ROUTINE MAINTENANCE 22 ...
...appear when I view my document on again. Usually these are installed properly. (See Replacing the drum unit on page 22-34.) • The interface cable is securely connected between the MFC and computer. (See the Quick Setup Guide.) • Check to see if LCD is set... print. Most laser printers have text missing. DIFFICULTY Printer Difficulties The MFC does not print. My headers or footers appear when I print them. Check the primary settings in the File menu and select the Brother TWAIN driver. Reduce the printing resolution. TROUBLESHOOTING AND ROUTINE MAINTENANCE 22 ...
Users Manual - English
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...on page ix.) If the whole page is not connected to the home position (▲). (See Cleaning the drum unit on page 2-1.) Check the printer's environment - Turn off Toner Save mode in the MFC itself. (See Toner Save on page 4-9.) Try installing a new toner cartridge. (See Replacing the toner ...cartridge on page 22-28.) Try installing a new drum unit. (See Replacing the drum unit on page 22-34.) Make sure that you use paper...
...on page ix.) If the whole page is not connected to the home position (▲). (See Cleaning the drum unit on page 2-1.) Check the printer's environment - Turn off Toner Save mode in the MFC itself. (See Toner Save on page 4-9.) Try installing a new toner cartridge. (See Replacing the toner ...cartridge on page 22-28.) Try installing a new drum unit. (See Replacing the drum unit on page 22-34.) Make sure that you use paper...
Users Manual - English
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... powder on the surface comes off. Do not try to clean the surface of the OPC drum. Do not touch the photosensitive drum with a sharp object, such as follows: 1 Position the print sample in front of the drum unit, and find the exact position of the poor print. 94 mm (3.7 in.) 94... at 94 mm (3.7 in.) intervals Recommendation If the problem is not solved after printing a few pages, the drum unit may be damaged. Photosensitive drum 3 When you have glue from label stock on the OPC drum surface. Examples of poor print quality 94 mm (3.7 in.) 94 mm (3.7 in.) White Spots on black text...
... powder on the surface comes off. Do not try to clean the surface of the OPC drum. Do not touch the photosensitive drum with a sharp object, such as follows: 1 Position the print sample in front of the drum unit, and find the exact position of the poor print. 94 mm (3.7 in.) 94... at 94 mm (3.7 in.) intervals Recommendation If the problem is not solved after printing a few pages, the drum unit may be damaged. Photosensitive drum 3 When you have glue from label stock on the OPC drum surface. Examples of poor print quality 94 mm (3.7 in.) 94 mm (3.7 in.) White Spots on black text...
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...Set the paper guides correctly. Also, try fanning the paper stack and then rotating the paper 180° in a new drum unit. (See Replacing the drum unit on page 22-34.) Clean the inside the printer covering the scanner window. ABCDEFGH abcdefghijk ABCD abcde 01234 White lines ...down the page a0AAabBbc1CBdDe2cEfCgdF3hGDi4ejHk Page skewed Curl or wave Recommendation The drum unit may be damaged. Check the paper type and quality. (See About paper on page 22-26.) The toner cartridge may be...
...Set the paper guides correctly. Also, try fanning the paper stack and then rotating the paper 180° in a new drum unit. (See Replacing the drum unit on page 22-34.) Clean the inside the printer covering the scanner window. ABCDEFGH abcdefghijk ABCD abcde 01234 White lines ...down the page a0AAabBbc1CBdDe2cEfCgdF3hGDi4ejHk Page skewed Curl or wave Recommendation The drum unit may be damaged. Check the paper type and quality. (See About paper on page 22-26.) The toner cartridge may be...
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TROUBLESHOOTING AND ROUTINE MAINTENANCE 22 - 21 Examples of paper in the tray or try rotating the paper 180° in the input tray. Check the paper type and quality. (See About paper on page 2-5.) Turn over the stack of poor print quality B DEFGH abc efghijk A CD bcde 1 34 Wrinkles or creases Recommendation Make sure that paper is necessary to load paper on page 2-1.) Try printing using the straight-through output path. (See How to replace it periodically. The drum unit is a consumable item and it is loaded properly.
TROUBLESHOOTING AND ROUTINE MAINTENANCE 22 - 21 Examples of paper in the tray or try rotating the paper 180° in the input tray. Check the paper type and quality. (See About paper on page 2-5.) Turn over the stack of poor print quality B DEFGH abc efghijk A CD bcde 1 34 Wrinkles or creases Recommendation Make sure that paper is necessary to load paper on page 2-1.) Try printing using the straight-through output path. (See How to replace it periodically. The drum unit is a consumable item and it is loaded properly.
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Remove the telephone line cord. 9 Wrap the MFC in the plastic bag and place it in the drum unit. 7 Place the drum unit and toner cartridge assembly into the plastic bag and seal the bag. 8 Close the front cover. TROUBLESHOOTING AND ROUTINE MAINTENANCE 22 - 23 Fold down the face-down output tray flap. 6 Remove the drum unit and toner cartridge assembly. Leave the toner cartridge installed in the original carton with the original packing material.
Remove the telephone line cord. 9 Wrap the MFC in the plastic bag and place it in the drum unit. 7 Place the drum unit and toner cartridge assembly into the plastic bag and seal the bag. 8 Close the front cover. TROUBLESHOOTING AND ROUTINE MAINTENANCE 22 - 23 Fold down the face-down output tray flap. 6 Remove the drum unit and toner cartridge assembly. Leave the toner cartridge installed in the original carton with the original packing material.
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10 Pack the drum unit and toner cartridge assembly, telephone line cord, AC cord and printed materials in the original carton as shown below: If you are returning the MFC to use with your 'Exchange' machine. 11 Close the carton and tape it shut. 22 - 24 TROUBLESHOOTING AND ROUTINE MAINTENANCE Keep all separate parts to Brother as part of the Exchange Service, pack only the MFC.
10 Pack the drum unit and toner cartridge assembly, telephone line cord, AC cord and printed materials in the original carton as shown below: If you are returning the MFC to use with your 'Exchange' machine. 11 Close the carton and tape it shut. 22 - 24 TROUBLESHOOTING AND ROUTINE MAINTENANCE Keep all separate parts to Brother as part of the Exchange Service, pack only the MFC.