User Guide
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... --------- 4.3 Sending Toner Low Information to the Service Company 4.3 Cleaning the Machine 4.4 Managing the Toner Cartridge 4.7 Automatic Document Feeder Rubber Pad Replacement 4.10 5 Troubleshooting Clearing Paper Jams 5.1 LCD Error Messages 5.5 Fax Problems 5.7 General Printing Problems (MFP model only 5.9 Print Quality Problems 5.11 Appendix Connecting Other Devices to the Phone line A.1 Specifications A.4 Safety Information...
... --------- 4.3 Sending Toner Low Information to the Service Company 4.3 Cleaning the Machine 4.4 Managing the Toner Cartridge 4.7 Automatic Document Feeder Rubber Pad Replacement 4.10 5 Troubleshooting Clearing Paper Jams 5.1 LCD Error Messages 5.5 Fax Problems 5.7 General Printing Problems (MFP model only 5.9 Print Quality Problems 5.11 Appendix Connecting Other Devices to the Phone line A.1 Specifications A.4 Safety Information...
User Guide
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Lift the front panel by grabbing the panel along the top edge. 2. Carefully remove the jammed document. 3. Troubleshooting 5.1 Do not pull the document out of the slot. If you are sending it, 'DOCUMENT JAM' appears on the display. Close the front panel firmly until it could harm your machine. 1. Clearing Paper Jams Document Jams While Sending a Fax If a document jams while you do this, it clicks into place.
Lift the front panel by grabbing the panel along the top edge. 2. Carefully remove the jammed document. 3. Troubleshooting 5.1 Do not pull the document out of the slot. If you are sending it, 'DOCUMENT JAM' appears on the display. Close the front panel firmly until it could harm your machine. 1. Clearing Paper Jams Document Jams While Sending a Fax If a document jams while you do this, it clicks into place.
User Guide
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... temporarily re-establish printing operations. Try again. WARMING UP The printer is warming up to poll another fax machine, you want to poll is off-line. 5.6 Troubleshooting Take out the toner cartridge and gently shake it cools down. Solution Load the recording paper. OVER HEAT... page 5.1. Enter the correct poll code. cartridge. Display NO PAPER Meaning The recording paper has run out. The remote fax machine you have their fax unit loaded with the facsimile communications has occurred. By doing this, you cannot solve the problem, please call for a ...
... temporarily re-establish printing operations. Try again. WARMING UP The printer is warming up to poll another fax machine, you want to poll is off-line. 5.6 Troubleshooting Take out the toner cartridge and gently shake it cools down. Solution Load the recording paper. OVER HEAT... page 5.1. Enter the correct poll code. cartridge. Display NO PAPER Meaning The recording paper has run out. The remote fax machine you have their fax unit loaded with the facsimile communications has occurred. By doing this, you cannot solve the problem, please call for a ...
User Guide
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... Unplug the power cord and plug it can receive your socket is active. You cannot receive faxes automatically. • The FAX mode should show up the handset of the machine before you pressed Start/Enter? • Make... by plugging in correctly. The document does not feed into the machine. • Make sure that your fax. See page 2.34. The numbers stored in the memory do not dial correctly. • Make sure that.... • Is there paper in the memory correctly. • Print a Phonebook list. Troubleshooting 5.7 Your machine cannot receive faxes manually.
... Unplug the power cord and plug it can receive your socket is active. You cannot receive faxes automatically. • The FAX mode should show up the handset of the machine before you pressed Start/Enter? • Make... by plugging in correctly. The document does not feed into the machine. • Make sure that your fax. See page 2.34. The numbers stored in the memory do not dial correctly. • Make sure that.... • Is there paper in the memory correctly. • Print a Phonebook list. Troubleshooting 5.7 Your machine cannot receive faxes manually.
User Guide
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... blank spaces or you the fax had a temporary document jam. Are some of the words on the copies • Check your machine by making a copy. • The toner cartridge may be enough memory to choose a proper paper size. 5.8 Troubleshooting or documents you no longer need ...from the memory, then restore the document. See page 4.5. Speak with another machine. You cannot store a document in the user option setting. Symptom You cannot poll another fax machine. • The other pages, with...
... blank spaces or you the fax had a temporary document jam. Are some of the words on the copies • Check your machine by making a copy. • The toner cartridge may be enough memory to choose a proper paper size. 5.8 Troubleshooting or documents you no longer need ...from the memory, then restore the document. See page 4.5. Speak with another machine. You cannot store a document in the user option setting. Symptom You cannot poll another fax machine. • The other pages, with...
User Guide
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... on page 4.2. • The surface of scanner parts inside the toner cartridge has probably been scratched. See "Paper Type and Size" for faxing on page 1.15 and "Selecting Print Media" for PCAapBrinbtCincg on page 4.5. See "Cleaning the Document Scanner" on page 3.5. • The ...on the page: • The photosensitive drum inside the machine may indicate that the toner cartridge needs cleaning. Troubleshooting 5.11 See "Paper Type and Size" for faxing on page 1.15 and "Selecting Print Media" for example, the paper is low. If this dAoaeBs bnCotcimprove the...
... on page 4.2. • The surface of scanner parts inside the toner cartridge has probably been scratched. See "Paper Type and Size" for faxing on page 1.15 and "Selecting Print Media" for PCAapBrinbtCincg on page 4.5. See "Cleaning the Document Scanner" on page 3.5. • The ...on the page: • The photosensitive drum inside the machine may indicate that the toner cartridge needs cleaning. Troubleshooting 5.11 See "Paper Type and Size" for faxing on page 1.15 and "Selecting Print Media" for example, the paper is low. If this dAoaeBs bnCotcimprove the...
User Guide
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...• Change the paper to reject toner. See "Paper Type and Size" for faxing on page 1.15 and "Selecting Print Media" for PC printing on page 3.5. • Try installing a new toner cartridge. 5.12 Troubleshooting very dry (low humidity) or high humidity (higher than 80 % RH) conditions can... cause some areas to a lighter basis weight. See "Paper Type and Size" for faxing on page 1.15 and "Selecting Print Media" for PC printing on...
...• Change the paper to reject toner. See "Paper Type and Size" for faxing on page 1.15 and "Selecting Print Media" for PC printing on page 3.5. • Try installing a new toner cartridge. 5.12 Troubleshooting very dry (low humidity) or high humidity (higher than 80 % RH) conditions can... cause some areas to a lighter basis weight. See "Paper Type and Size" for faxing on page 1.15 and "Selecting Print Media" for PC printing on...
User Guide
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... may have overlapping seams on page 3.5. • If characters are improperly formed, producing hollow images, the paper stock may be damaged. Troubleshooting 5.13 After the printout, if you need service. AAaBbCc AaBbCc AaBbCc AaBbCc AaBbCc • The paper may be too slick. See "...Paper Type and Size" for faxing on page 1.15 and "Selecting Print Media" for PC printing on the revAearsBebsCidce. Contact a service representative. Printing on them. If the...
... may have overlapping seams on page 3.5. • If characters are improperly formed, producing hollow images, the paper stock may be damaged. Troubleshooting 5.13 After the printout, if you need service. AAaBbCc AaBbCc AaBbCc AaBbCc AaBbCc • The paper may be too slick. See "...Paper Type and Size" for faxing on page 1.15 and "Selecting Print Media" for PC printing on the revAearsBebsCidce. Contact a service representative. Printing on them. If the...
User Guide
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...the input tray. Install a new toner cartridge. • The printer may not be installed properly. See "Paper Type and AaBbCScize" for faxing on page 1.15 and "Selecting Print Media" AaBbCfocr PC printing on page 3.5. • Make sure that paper is leaking. AaBbCc AaBbCc ...input tray. AaBbCc AaBbCc AaBbCc AaBbCc AaBbCc • The toner cartridge may require repairs. Contact a service representative. 5.14 Troubleshooting See "Paper Type and Size" for faxing on page 1.15 and "Selecting Print Media" for PC printing on page 3.5. • Turn over the stack of paper...
...the input tray. Install a new toner cartridge. • The printer may not be installed properly. See "Paper Type and AaBbCScize" for faxing on page 1.15 and "Selecting Print Media" AaBbCfocr PC printing on page 3.5. • Make sure that paper is leaking. AaBbCc AaBbCc ...input tray. AaBbCc AaBbCc AaBbCc AaBbCc AaBbCc • The toner cartridge may require repairs. Contact a service representative. 5.14 Troubleshooting See "Paper Type and Size" for faxing on page 1.15 and "Selecting Print Media" for PC printing on page 3.5. • Turn over the stack of paper...
User Guide
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...black streaks or smears appear: • The toner cartridge may be defective. Contact a service representative. See "Paper Type and Size" for faxing on page 1.15 and "Selecting Print Media" for PC printing on page 3.5. Remove the cartridge and reinsert it around. • The ... representative. Install a new toner cartridge. • If the problem persists, the printer may not meet paper specifications. Troubleshooting 5.15 See "Paper Type and Size" for faxing on page 1.15 and "Selecting Print Media" for PC printing on the paper. Character voids are white areas within the...
...black streaks or smears appear: • The toner cartridge may be defective. Contact a service representative. See "Paper Type and Size" for faxing on page 1.15 and "Selecting Print Media" for PC printing on page 3.5. Remove the cartridge and reinsert it around. • The ... representative. Install a new toner cartridge. • If the problem persists, the printer may not meet paper specifications. Troubleshooting 5.15 See "Paper Type and Size" for faxing on page 1.15 and "Selecting Print Media" for PC printing on the paper. Character voids are white areas within the...
User Guide
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...4.3 reports, printing 2.33 S scaling document 3.19 searching, memory 2.24 send fax 2.7 setting alert tones 2.2 date and time 1.18 fax number and name 1.19 resolution and contrast 2.8 volume 2.1 stand-alone fax system 2.2 specifications A.4 speed dialing 2.22 storing group dial 2.35 one-touch... 2.20 speed dial 2.22 supports, attaching 1.10 system options, 2.2 T tape, removing 1.9 toner cartridge installing 1.16 replacing 4.8 toner save mode 3.15 troubleshooting see problem, solving U ...
...4.3 reports, printing 2.33 S scaling document 3.19 searching, memory 2.24 send fax 2.7 setting alert tones 2.2 date and time 1.18 fax number and name 1.19 resolution and contrast 2.8 volume 2.1 stand-alone fax system 2.2 specifications A.4 speed dialing 2.22 storing group dial 2.35 one-touch... 2.20 speed dial 2.22 supports, attaching 1.10 system options, 2.2 T tape, removing 1.9 toner cartridge installing 1.16 replacing 4.8 toner save mode 3.15 troubleshooting see problem, solving U ...