User Guide
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... Troubleshooting and solving problems User's Guide The User's Guide is also available on your ink cartridges, try using the "Clean Printhead" and "Deep Clean Printhead" features. Initial setup instructions: • Connecting the printer • Installing the printer software Find it away. • ...; Viewing and printing documents and photos • Setting up and configuring the printer on a network, depending on the Lexmark Web site at www.lexmark.com/publications/. Conserving ink • Use Quick Print or Draft Mode. Before replacing and recycling your printer model •...
... Troubleshooting and solving problems User's Guide The User's Guide is also available on your ink cartridges, try using the "Clean Printhead" and "Deep Clean Printhead" features. Initial setup instructions: • Connecting the printer • Installing the printer software Find it away. • ...; Viewing and printing documents and photos • Setting up and configuring the printer on a network, depending on the Lexmark Web site at www.lexmark.com/publications/. Conserving ink • Use Quick Print or Draft Mode. Before replacing and recycling your printer model •...
User Guide
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...Damage: Do not touch the USB port except when plugging in your printer 10 Install the printhead. Note: The carrier moves to the printhead access area when a printhead is supported in or removing a USB cable or installation cable. Use this port if you ... paper. • Remove paper jams. 5 EXT Port EXT Connect additional devices (telephone or answering machine) to the printer and the telephone line. LINE 7 USB port 8 Printhead access 9 Ink cartridge access Connect the printer to send and receive faxes. About your country or region. 1 W I F I PRINTING 10 9 8 W I F I PRINTING ...
...Damage: Do not touch the USB port except when plugging in your printer 10 Install the printhead. Note: The carrier moves to the printhead access area when a printhead is supported in or removing a USB cable or installation cable. Use this port if you ... paper. • Remove paper jams. 5 EXT Port EXT Connect additional devices (telephone or answering machine) to the printer and the telephone line. LINE 7 USB port 8 Printhead access 9 Ink cartridge access Connect the printer to send and receive faxes. About your country or region. 1 W I F I PRINTING 10 9 8 W I F I PRINTING ...
User Guide
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Use the 10 Scanner unit To • Access the ink cartridges and printhead. • Remove paper jams. About your printer 11
Use the 10 Scanner unit To • Access the ink cartridges and printhead. • Remove paper jams. About your printer 11
User Guide
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... to air. 5 Close the printer. Note: Install the new ink cartridges immediately after removing the old ones or the ink remaining in the printhead nozzles may dry out. 1 Turn on your printer. 2 Open the printer. Use two hands to install the black cartridge. You must install new cartridges immediately ... cartridge installation position. 3 Press the release tab, and then remove the used ink cartridge or cartridges. 4 Install each ink cartridge. Ordering and replacing supplies 13 Lexmark's warranty does not cover damage caused by non...
... to air. 5 Close the printer. Note: Install the new ink cartridges immediately after removing the old ones or the ink remaining in the printhead nozzles may dry out. 1 Turn on your printer. 2 Open the printer. Use two hands to install the black cartridge. You must install new cartridges immediately ... cartridge installation position. 3 Press the release tab, and then remove the used ink cartridge or cartridges. 4 Install each ink cartridge. Ordering and replacing supplies 13 Lexmark's warranty does not cover damage caused by non...
User Guide
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... Card Reader (referred to as Network Card Reader) • View the contents of the printer that you purchased. Lexmark Wireless Setup Assistant Set up the printer on a wireless network. (referred to as Printer Utility) • Get help with these ... Assistant) Note: Your printer may not come with cartridge installation. • Print a test page. • Print an alignment page. • Clean the printhead nozzles. • Order ink or supplies. • Register the printer. • Contact technical support. Finding and installing optional software For Windows users 1 Click...
... Card Reader (referred to as Network Card Reader) • View the contents of the printer that you purchased. Lexmark Wireless Setup Assistant Set up the printer on a wireless network. (referred to as Printer Utility) • Get help with these ... Assistant) Note: Your printer may not come with cartridge installation. • Print a test page. • Print an alignment page. • Clean the printhead nozzles. • Order ink or supplies. • Register the printer. • Contact technical support. Finding and installing optional software For Windows users 1 Click...
User Guide
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... will temporarily power on your printer from the printer drop-down arrow button to scroll to Maintenance, and then press . 3 Press again to align the printhead. Using the printer software For Windows users 1 Click or Start. 2 Click All Programs or Programs, and then select the printer program folder from the Maintenance... the printer control panel, press . 2 Press the up or down list. 5 From the Maintenance tab, click Check ink levels. Maintaining the printer 112 Aligning the printhead If the characters or lines on if it is turned off.
... will temporarily power on your printer from the printer drop-down arrow button to scroll to Maintenance, and then press . 3 Press again to align the printhead. Using the printer software For Windows users 1 Click or Start. 2 Click All Programs or Programs, and then select the printer program folder from the Maintenance... the printer control panel, press . 2 Press the up or down list. 5 From the Maintenance tab, click Check ink levels. Maintaining the printer 112 Aligning the printhead If the characters or lines on if it is turned off.
User Guide
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...From the Maintenance tab, click Align cartridges. 7 Follow the instructions on the computer screen. Cleaning the printhead nozzles Poor print quality is finished. Maintaining the printer 113 Clean the printhead nozzles to improve the quality of the Printer Utility dialog, click Print Alignment Page. 5 Follow the...on the computer screen. Note: Do not remove the alignment page until printing is sometimes due to clogged printhead nozzles. If print quality has not improved, then clean the printhead nozzles. 3 Press the up or down arrow button to scroll to Maintenance, and then press . 4...
...From the Maintenance tab, click Align cartridges. 7 Follow the instructions on the computer screen. Cleaning the printhead nozzles Poor print quality is finished. Maintaining the printer 113 Clean the printhead nozzles to improve the quality of the Printer Utility dialog, click Print Alignment Page. 5 Follow the...on the computer screen. Note: Do not remove the alignment page until printing is sometimes due to clogged printhead nozzles. If print quality has not improved, then clean the printhead nozzles. 3 Press the up or down arrow button to scroll to Maintenance, and then press . 4...
User Guide
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... from the wall outlet. A cleaning page prints. Warning-Potential Damage: Do not use household cleaners or detergents, as they may cause damage to Clean Printhead or Deep Clean Printhead, and then press . Cleaning the exterior of the printer 1 Make sure that has accumulated on the scanner glass. Maintaining the printer 114 Warning...
... from the wall outlet. A cleaning page prints. Warning-Potential Damage: Do not use household cleaners or detergents, as they may cause damage to Clean Printhead or Deep Clean Printhead, and then press . Cleaning the exterior of the printer 1 Make sure that has accumulated on the scanner glass. Maintaining the printer 114 Warning...
User Guide
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If Troubleshooting does not solve your problem Visit our Web site at support.lexmark.com to find the following: • Knowledgebase articles with the latest information and troubleshooting for your printer • Live online technical support • Contact ...error messages, and resolve any errors. • Check for telephone technical support Setup troubleshooting • "Incorrect language appears on the display" on page 116 • "Printhead errors" on page 116 • "Software did not install" on . To open the Service Center, use one of these methods: Method 1 If it appears on...
If Troubleshooting does not solve your problem Visit our Web site at support.lexmark.com to find the following: • Knowledgebase articles with the latest information and troubleshooting for your printer • Live online technical support • Contact ...error messages, and resolve any errors. • Check for telephone technical support Setup troubleshooting • "Incorrect language appears on the display" on page 116 • "Printhead errors" on page 116 • "Software did not install" on . To open the Service Center, use one of these methods: Method 1 If it appears on...
User Guide
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Printhead errors If the "Before you troubleshoot" checklist does not solve the problem, then try one or more of the following : Troubleshooting 116 Note: Do not ...
Printhead errors If the "Before you troubleshoot" checklist does not solve the problem, then try one or more of the following : Troubleshooting 116 Note: Do not ...
User Guide
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Troubleshooting 117 REMOVE AND REINSERT THE PRINTHEAD 1 Open the printer and lift the latch. 2 WI F I PRINTING 2 Remove the printhead. 3 Wipe the printhead contacts using a clean, lint-free cloth.
Troubleshooting 117 REMOVE AND REINSERT THE PRINTHEAD 1 Open the printer and lift the latch. 2 WI F I PRINTING 2 Remove the printhead. 3 Wipe the printhead contacts using a clean, lint-free cloth.
User Guide
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... of the USB cable into the back of the printer. 3 Firmly plug the rectangular end of the USB cable into the USB port of the printhead. RECONNECT THE PRINTER POWER SUPPLY 1 Turn off the printer, and then unplug the power cord from the wall outlet. 2 Gently remove the power supply from... the printer, and then reinsert it. 3 Plug the power cord into the matching color slot of the computer. Troubleshooting 118 If the cable is damaged, then use a new one or more of the following : MAKE SURE THAT YOUR COMPUTER...
... of the USB cable into the back of the printer. 3 Firmly plug the rectangular end of the USB cable into the USB port of the printhead. RECONNECT THE PRINTER POWER SUPPLY 1 Turn off the printer, and then unplug the power cord from the wall outlet. 2 Gently remove the power supply from... the printer, and then reinsert it. 3 Plug the power cord into the matching color slot of the computer. Troubleshooting 118 If the cable is damaged, then use a new one or more of the following : MAKE SURE THAT YOUR COMPUTER...
User Guide
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..., press . 4 Press the arrow buttons to scroll to Maintenance, and then press . REINSTALL THE INK CARTRIDGES AND DEEP CLEAN AND ALIGN THE PRINTHEAD 1 Reinstall the ink cartridges, see "Replacing ink cartridges" on the printer. Troubleshooting 119 SELECT YOUR PRINTER FROM THE PRINT DIALOG BEFORE SENDING THE ...information. REMOVE AND REINSTALL THE PRINTER SOFTWARE Printer is marked with a USB symbol. If the cartridges do not seem to fit, make sure the printhead is damaged, then use a new one. 2 Firmly plug the square end of the USB cable into the back of the printer. 3 Firmly...
..., press . 4 Press the arrow buttons to scroll to Maintenance, and then press . REINSTALL THE INK CARTRIDGES AND DEEP CLEAN AND ALIGN THE PRINTHEAD 1 Reinstall the ink cartridges, see "Replacing ink cartridges" on the printer. Troubleshooting 119 SELECT YOUR PRINTER FROM THE PRINT DIALOG BEFORE SENDING THE ...information. REMOVE AND REINSTALL THE PRINTER SOFTWARE Printer is marked with a USB symbol. If the cartridges do not seem to fit, make sure the printhead is damaged, then use a new one. 2 Firmly plug the square end of the USB cable into the back of the printer. 3 Firmly...
User Guide
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... PRINTER POWER SUPPLY 1 Turn off slowly, then the printer is in the print queue and cannot delete them to get other jobs to Deep Clean Printhead, and then press . Press to Align Printer, and the press . Cannot delete documents from the printer, and then reinsert it. 3 Plug the power cord into...
... PRINTER POWER SUPPLY 1 Turn off slowly, then the printer is in the print queue and cannot delete them to get other jobs to Deep Clean Printhead, and then press . Press to Align Printer, and the press . Cannot delete documents from the printer, and then reinsert it. 3 Plug the power cord into...
User Guide
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... image, then contact technical support. SELECT A HIGHER PRINT QUALITY FROM THE PRINTER SOFTWARE MAKE SURE THE INK CARTRIDGES ARE PROPERLY INSTALLED ALIGN THE PRINTHEAD CLEAN OR DEEP CLEAN THE PRINTHEAD NOZZLES Note: If these solutions do not remove the streaks or lines on a 4 x 6 photo card, then choose US 4 x 6 in (Borderless). SELECT A LOWER...
... image, then contact technical support. SELECT A HIGHER PRINT QUALITY FROM THE PRINTER SOFTWARE MAKE SURE THE INK CARTRIDGES ARE PROPERLY INSTALLED ALIGN THE PRINTHEAD CLEAN OR DEEP CLEAN THE PRINTHEAD NOZZLES Note: If these solutions do not remove the streaks or lines on a 4 x 6 photo card, then choose US 4 x 6 in (Borderless). SELECT A LOWER...
User Guide
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... buttons, printer control panel 2-sided/Eco-Mode 17 Address Book 16 Back 15 Cancel 17 Color/Black 16 Copy 15 Dialtone 16 Display 16 Fax 15 Keypad 17 Photo 15 Power 15 Scan...to computer over a network 128 cannot send faxes 129 cartridges, ink ordering 12 using genuine Lexmark 12 changing Power Saver timeout 18 changing printing mode 50 changing temporary settings into default 17... card troubleshooting 135 choosing a splitter, faxing 82 cleaning exterior of the printer 114 cleaning printhead nozzles 113 Club Internet 92 collating copies 55 Communication not available message 149 computer slows down...
... buttons, printer control panel 2-sided/Eco-Mode 17 Address Book 16 Back 15 Cancel 17 Color/Black 16 Copy 15 Dialtone 16 Display 16 Fax 15 Keypad 17 Photo 15 Power 15 Scan...to computer over a network 128 cannot send faxes 129 cartridges, ink ordering 12 using genuine Lexmark 12 changing Power Saver timeout 18 changing printing mode 50 changing temporary settings into default 17... card troubleshooting 135 choosing a splitter, faxing 82 cleaning exterior of the printer 114 cleaning printhead nozzles 113 Club Internet 92 collating copies 55 Communication not available message 149 computer slows down...
User Guide
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...pages 119 printer problems, basic solutions 115 printer software installing 25 uninstalling 24 printer, setting as default 49 printhead aligning 112 printhead access 10 printhead error 116 printhead nozzles cleaning 113 printing collate 32 custom-size paper 36 documents 31 documents from memory card or flash drive... 110 publications finding 7 R received history report 87 receiving faxes Auto Answer setting 81 automatically 81 manually 81 tips 81 recycling 6 Lexmark products 14 WEEE statement 158 redial attempts, fax setting 77 redial time, fax setting 77 reducing an image 54 registering fax user...
...pages 119 printer problems, basic solutions 115 printer software installing 25 uninstalling 24 printer, setting as default 49 printhead aligning 112 printhead access 10 printhead error 116 printhead nozzles cleaning 113 printing collate 32 custom-size paper 36 documents 31 documents from memory card or flash drive... 110 publications finding 7 R received history report 87 receiving faxes Auto Answer setting 81 automatically 81 manually 81 tips 81 recycling 6 Lexmark products 14 WEEE statement 158 redial attempts, fax setting 77 redial time, fax setting 77 reducing an image 54 registering fax user...
User Guide
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...USB 120 incorrect language appears on display 116 page does not print 118 printer does not respond 120 printer printing blank pages 119 printhead error 116 software did not install 118 shared printing 100 sharing printer in Windows 99 software Service Center 115 software did not install...through USB 120 incorrect language appears on display 116 page does not print 118 printer does not respond 120 printer printing blank pages 119 printhead error 116 software did not install 118 troubleshooting, wireless cannot print over wireless network 137 changing wireless settings after installation (Mac) 93 ...
...USB 120 incorrect language appears on display 116 page does not print 118 printer does not respond 120 printer printing blank pages 119 printhead error 116 software did not install 118 shared printing 100 sharing printer in Windows 99 software Service Center 115 software did not install...through USB 120 incorrect language appears on display 116 page does not print 118 printer does not respond 120 printer printing blank pages 119 printhead error 116 software did not install 118 troubleshooting, wireless cannot print over wireless network 137 changing wireless settings after installation (Mac) 93 ...