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Lexmark Pro205 Support Question

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Question posted by mt4303 on June 29th, 2013

Printhead Problems Lexmark Pro 205

Screen shows printhead problems which are not cleared by cleaning printhead. Unable to download new software from lexmark page because my Mac won't accept downloads from anywhere than Mac.

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Answer #1: Posted by LexmarkListens on July 2nd, 2013 2:01 AM

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LexmarkListens

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If you're getting a printhead problem then the printhead will need to be replaced. Please contact our technical support team via phone so they can check the warranty of your printer.

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Related Lexmark Pro205 Manual Pages

User Guide - Page 1

Lexmark Pro200 Series User's Guide April 2009 Machine type(s): 4443 Model(s): 2W2, 2WE www.lexmark.com

User Guide - Page 2

... cartridges...12 Replacing ink cartridges...13 Ordering paper and other supplies...14 Recycling Lexmark products...14 Using the printer control panel buttons and menus 15 Using the printer control panel...15 Changing temporary settings into new default settings 17 Changing the Power Saver timeout...18 Saving paper and energy with Eco-Mode...

User Guide - Page 4

... FAQ...101 Maintaining the printer 112 Maintaining ink cartridges...112 Cleaning the exterior of the printer...114 Cleaning the scanner glass...114 Troubleshooting 115 Before you troubleshoot...115 Using the Service Center to solve printer problems 115 If Troubleshooting does not solve your problem 115 Setup troubleshooting...115 Jams and misfeeds troubleshooting...121 Print...

User Guide - Page 7

...depending on the Lexmark Web site at www.lexmark.com/publications/. Initial setup instructions: • Connecting the printer • Installing the printer software Find it away. • Recycle paper from discarded print jobs. • Use recycled paper. To return an ink cartridge, go to print documents using the "Clean Printhead" and "Deep Clean Printhead" features. About your...

User Guide - Page 12

... Program Cartridge1 Regular cartridge2 100 100A 100XL 100XLA 100 100A 100XL 100XLA Cyan color cartridge High yield cyan color cartridge 100 100XL 100A 100XLA Magenta color cartridge 100 100A High yield magenta color cartridge 100XL 100XLA 1 Licensed for a single use only. Lexmark Pro208 models Item Return Program Cartridge1 Regular cartridge2 Black cartridge 108 108A High...

User Guide - Page 13

... Note: The printhead moves to install the black cartridge. Ordering and replacing supplies 13 Lexmark's warranty does not cover damage caused by non-Lexmark ink or ink cartridges. You must install new cartridges immediately after removing the protective cap to avoid exposing the ink to air. 5 Close the printer. Note: Install the new ink cartridges...

User Guide - Page 23

.... 6 From the Web site, select your printer and download the driver. 5 Install additional or optional software. Lexmark Printer Utility (referred to as Wireless Setup Assistant) Note: Your printer may not come with cartridge installation. • Print a test page. • Print an alignment page. • Clean the printhead nozzles. • Order ink or supplies. • Register...

User Guide - Page 115

... not solve your problem Visit our Web site at support.lexmark.com to find ...clear any errors. • Check for telephone technical support Setup troubleshooting • "Incorrect language appears on the display" on page 116 • "Printhead errors" on page 116 • "Software...and install new cartridges if necessary. • Use the Service Center to locate and solve the problem (Windows only...

User Guide - Page 116

... print through USB" on page 120 Incorrect language appears on . Printhead errors If the "Before you troubleshoot" checklist does not solve the problem, then try the following : CHANGE THE LANGUAGE USING THE PRINTER MENUS... printer on the display If the "Before you troubleshoot" checklist does not solve the problem, then try one or more of the following : Troubleshooting 116 Note: If you ...

User Guide - Page 118

... checklist does not solve the problem, then try removing and reinstalling the software. The USB port is damaged, then use a new one or more of the ...printhead. RECONNECT THE PRINTER POWER SUPPLY 1 Turn off the printer, and then unplug the power cord from the wall outlet. 2 Gently remove the power supply from the printer, and then reinsert it. 3 Plug the power cord into the matching color...

User Guide - Page 120

...cannot delete them to get other jobs to Deep Clean Printhead, and then press . If this problem persists, then check our Web site for updates...POWER SAVER MODE If the power light is damaged, then use a new one. 2 Firmly plug the square end of the USB cable into... the problem, then try one or more of the following : CHECK THE USB CONNECTION 1 Check the USB cable for your printer software or ...

User Guide - Page 125

... troubleshoot" checklist does not solve the problem, then try one or more of the following : CHECK THE INK LEVELS Replace low or empty ink cartridges. SELECT A HIGHER PRINT QUALITY FROM THE PRINTER SOFTWARE MAKE SURE THE INK CARTRIDGES ARE PROPERLY INSTALLED ALIGN THE PRINTHEAD CLEAN OR DEEP CLEAN THE PRINTHEAD NOZZLES Note: If these solutions do...

User Guide - Page 132

... Code, and then press . 5 Copy the manual answer code that the printer can download the software. MAKE SURE THAT THE PRINTER IS CONNECTED TO THE COMPUTER MAKE SURE THAT THE PRINTER...If you did not install the fax software, then the fax tab on the "Install Additional Software" screen during installation. There may have been a problem with the printer software only if you select it indicates: ...

User Guide - Page 133

...the printer, turn it back on Letter-size paper. encountered problems during transmission. printer. For more information, see the "...modem needs to fax" section. The telephone cable is an analog device and must use a digital line converter or a filter. The ...indicates: Possible solutions: The receiving fax machine does not support color fax or the scan resolution of the document. • ...

User Guide - Page 161

.... You agree that you comply with Lexmark. This Agreement is copyrighted and owned by third parties unaffiliated with certain statutory provisions, as a result of any computer display screens normally generated by third parties ("Freeware") is Notices 161 You acknowledge and agree that constitutes software provided under public license by , or as that may...

User Guide - Page 164

...to be connected to a compatible modular jack that is a label that may result in the devices not ringing in its facilities, equipment, operations or procedures that temporary discontinuance of 0.3). Excessive RENs... notify you disconnect the equipment until the problem is a REN of service may be connected to an incoming call. at www.lexmark.com or your right to maintain uninterrupted ...

User Guide - Page 171

...printhead 112 answering machine best settings for fax 85 setting up 65 appliances wireless network 106 application list downloading 63 updating 63 assigning IP address 111 Auto Answer when to turn on 83 Automatic Document Feeder (ADF) 9 clearing... run fax software 132 cannot scan to computer over a network 128 cannot send faxes 129 cartridges, ink ordering 12 using genuine Lexmark 12 changing ...

User Guide - Page 175

...problems, basic solutions 115 printer software installing 25 uninstalling 24 printer, setting as default 49 printhead aligning 112 printhead access 10 printhead error 116 printhead nozzles cleaning...using DPOF 43 photos from memory device using printer software 40 photos using printer control ...automatically 81 manually 81 tips 81 recycling 6 Lexmark products 14 WEEE statement 158 redial attempts, fax...

User Guide - Page 176

... printer printing blank pages 119 printhead error 116 software did not install 118 troubleshooting, wireless cannot print over wireless network 137 changing wireless settings after installation (Mac) 93 changing wireless settings after installation (Windows) 93 photos do not print from memory card across wireless network 136 resolving communication problems 152 Wi-Fi indicator light...

User Guide - Page 177

... information, fax setting 77 using Macintosh printer software 22 V Virtual Private Network 151 voice mail...on (Windows) 91 interference 106 resolving communication problems 152 security 89 security information 102 signal ...installed 149 wireless settings changing after installation (Mac) 93 wireless setup information needed for ... 144 Wi-Fi indicator 9 description of colors 92 light is not lit 142 Wi...