Resolving Start Up and No Boot Problems Checklist
Page 2
...Search www.microsoft.com for terms in error message Search www.hp.com for terms in error message May be able to start in BIOS mode and run in error message Boot to BIOS mode (f10) and Restore the BIOS defaults (f9) Boot to BIOS mode (f10) and run Hard Drive Test Boot to ...start-up problems. Go to http://www.hp.com/go/helpandsupport Run HP Support Assistant www.hp.com/go/helpandsupport for latest updates Run Windows Update www.update.microsoft.com for terms in Safe mode to restart the PC after an error message can usually bypass the error and the PC can run memory and hard drive tests...
...Search www.microsoft.com for terms in error message Search www.hp.com for terms in error message May be able to start in BIOS mode and run in error message Boot to BIOS mode (f10) and Restore the BIOS defaults (f9) Boot to BIOS mode (f10) and run Hard Drive Test Boot to ...start-up problems. Go to http://www.hp.com/go/helpandsupport Run HP Support Assistant www.hp.com/go/helpandsupport for latest updates Run Windows Update www.update.microsoft.com for terms in Safe mode to restart the PC after an error message can usually bypass the error and the PC can run memory and hard drive tests...
Getting Started - Windows 7
Page 8
... and Support, select Start > Help and ● Software, driver, and BIOS updates Support. ● Troubleshooting tools NOTE: For country- Worldwide Telephone Numbers booklet HP support telephone numbers This booklet is provided with several resources to help ● Software, driver, and BIOS (Setup Utility) updates ● Accessories available for the computer ● How to http://www...
... and Support, select Start > Help and ● Software, driver, and BIOS updates Support. ● Troubleshooting tools NOTE: For country- Worldwide Telephone Numbers booklet HP support telephone numbers This booklet is provided with several resources to help ● Software, driver, and BIOS (Setup Utility) updates ● Accessories available for the computer ● How to http://www...
HP Notebook Reference Guide - Windows 7
Page 8
...51 Entering a power-on password 51 Using antivirus software ...52 Using firewall software ...52 Installing critical security updates ...52 Installing an optional security cable ...53 Using the fingerprint reader (select models only 53 Locating the fingerprint reader 53 8...Displaying system information 56 Restoring factory default settings in Setup Utility 56 Exiting Setup Utility ...56 Updating the BIOS ...57 Determining the BIOS version 57 Downloading a BIOS update 57 Appendix A Traveling with the computer ...59 Appendix B Troubleshooting resources ...60 Appendix C Electrostatic Discharge ...
...51 Entering a power-on password 51 Using antivirus software ...52 Using firewall software ...52 Installing critical security updates ...52 Installing an optional security cable ...53 Using the fingerprint reader (select models only 53 Locating the fingerprint reader 53 8...Displaying system information 56 Restoring factory default settings in Setup Utility 56 Exiting Setup Utility ...56 Updating the BIOS ...57 Determining the BIOS version 57 Downloading a BIOS update 57 Appendix A Traveling with the computer ...59 Appendix B Troubleshooting resources ...60 Appendix C Electrostatic Discharge ...
HP Notebook Reference Guide - Windows 7
Page 59
... Computer viruses Unauthorized access to data Antivirus software ● Firewall software ● Windows updates ● File encryption Unauthorized access to Setup Utility, BIOS settings, and other Administrator password system identification information Ongoing or future threats to the computer... Critical security updates from Microsoft Unauthorized access to act as screen-saver passwords, select Start...
... Computer viruses Unauthorized access to data Antivirus software ● Firewall software ● Windows updates ● File encryption Unauthorized access to Setup Utility, BIOS settings, and other Administrator password system identification information Ongoing or future threats to the computer... Critical security updates from Microsoft Unauthorized access to act as screen-saver passwords, select Start...
HP Notebook Reference Guide - Windows 7
Page 67
...connect, or disconnect any software updates, especially system BIOS updates. Follow the on the HP Web site. Updating the BIOS Updated versions of the BIOS may need this path when you connect your computer to install the update. BIOS version information (also known as ROM date and System BIOS) can be available on -...disconnect power from the computer by using the AC adapter. Access the page on your hard drive where the BIOS update is connected to the location on the HP Web site that is running on your selection to the hard drive. At the download area, follow these...
...connect, or disconnect any software updates, especially system BIOS updates. Follow the on the HP Web site. Updating the BIOS Updated versions of the BIOS may need this path when you connect your computer to install the update. BIOS version information (also known as ROM date and System BIOS) can be available on -...disconnect power from the computer by using the AC adapter. Access the page on your hard drive where the BIOS update is connected to the location on the HP Web site that is running on your selection to the hard drive. At the download area, follow these...
HP Notebook Reference Guide - Windows 7
Page 68
... Local Disk (C:). 3. Double-click your hard drive. 58 Chapter 8 Setup Utility (BIOS) Double-click the file that are displayed, follow these steps: 1. BIOS installation procedures vary. The BIOS installation begins. 5. NOTE: After a message on the screen reports a successful installation,... you recorded earlier, open the folder on your hard drive that contains the update. 4. Follow any instructions that has ...
... Local Disk (C:). 3. Double-click your hard drive. 58 Chapter 8 Setup Utility (BIOS) Double-click the file that are displayed, follow these steps: 1. BIOS installation procedures vary. The BIOS installation begins. 5. NOTE: After a message on the screen reports a successful installation,... you recorded earlier, open the folder on your hard drive that contains the update. 4. Follow any instructions that has ...
HP Notebook Reference Guide - Windows 7
Page 72
... 1394 cable, connecting 37 1394 devices connecting 37 defined 36 removing 37 16-bit PC Cards 30 32-bit PC Cards 30 A AC adapter, testing 28 action keys media 14 volume 14 administrator... 26 storing 26 Battery Check 24 battery information, finding 24 battery power 23 battery temperature 26 BIOS determining version 57 downloading an update 57 updating 57 Bluetooth device 2, 8 buttons media 14 power 20 volume 14 wireless 3 C cables 1394... firewall software 6, 52 G GPS 9 graphics modes, switching 28 H hard drive external 39 HP ProtectSmart Hard Drive Protection 42 HDMI configuring audio 18 62 Index
... 1394 cable, connecting 37 1394 devices connecting 37 defined 36 removing 37 16-bit PC Cards 30 32-bit PC Cards 30 A AC adapter, testing 28 action keys media 14 volume 14 administrator... 26 storing 26 Battery Check 24 battery information, finding 24 battery power 23 battery temperature 26 BIOS determining version 57 downloading an update 57 updating 57 Bluetooth device 2, 8 buttons media 14 power 20 volume 14 wireless 3 C cables 1394... firewall software 6, 52 G GPS 9 graphics modes, switching 28 H hard drive external 39 HP ProtectSmart Hard Drive Protection 42 HDMI configuring audio 18 62 Index
