Resolving Start Up and No Boot Problems Checklist
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..., reinstall original components Remove memory modules and replace one-at-a-time If possible, boot to BIOS mode (f10) and run Memory Test and Hard Drive Test If all USB devices and media cards. 2. If there is no battery or AC power at least 15 seconds. 3. Resolving Start ...adapter, remove the battery, and then press and hold the power button for at the notebook, contact HP for technical assistance Symptom: LEDs glow, but computer fails to the notebook. HP Notebook PCs - Symptom: LEDs blink or computer beeps but does not start normally, identify the specific problem symptom...
..., reinstall original components Remove memory modules and replace one-at-a-time If possible, boot to BIOS mode (f10) and run Memory Test and Hard Drive Test If all USB devices and media cards. 2. If there is no battery or AC power at least 15 seconds. 3. Resolving Start ...adapter, remove the battery, and then press and hold the power button for at the notebook, contact HP for technical assistance Symptom: LEDs glow, but computer fails to the notebook. HP Notebook PCs - Symptom: LEDs blink or computer beeps but does not start normally, identify the specific problem symptom...
Resolving Start Up and No Boot Problems Checklist
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Search www.microsoft.com for terms in error message Search www.hp.com for terms in error message Boot to BIOS Diagnostics (f10) and run memory and hard drive diagnostic tests Boot to Windows Advanced boot options (f8) and: o Select Disable automatic restart...HP Support Assistant www.hp.com/go/helpandsupport for latest updates Run Windows Update www.update.microsoft.com for latest Microsoft updates Run the anti-virus program Symptom: Computer displays a blue screen or continually restarts Trying to restart the PC after an error message can usually bypass the error and the PC can run Hard Drive...
Search www.microsoft.com for terms in error message Search www.hp.com for terms in error message Boot to BIOS Diagnostics (f10) and run memory and hard drive diagnostic tests Boot to Windows Advanced boot options (f8) and: o Select Disable automatic restart...HP Support Assistant www.hp.com/go/helpandsupport for latest updates Run Windows Update www.update.microsoft.com for latest Microsoft updates Run the anti-virus program Symptom: Computer displays a blue screen or continually restarts Trying to restart the PC after an error message can usually bypass the error and the PC can run Hard Drive...
Limited warranty and technical support - (1 Year)
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...support and service during the Limited Warranty Period, HP strongly encourages customers to the provided instructions. 6 English Customer Replaceable Parts Where available, HP ships approved replacement parts directly to fulfill the warranty on your hard drive or other storage devices as a precaution against possible..., proprietary, or personal information. During service, the hard drive may be erased and the programs restored to the online Help included with the software or see the HP Web site at http://www.hp.com/support. Limited software technical support includes the following...
...support and service during the Limited Warranty Period, HP strongly encourages customers to the provided instructions. 6 English Customer Replaceable Parts Where available, HP ships approved replacement parts directly to fulfill the warranty on your hard drive or other storage devices as a precaution against possible..., proprietary, or personal information. During service, the hard drive may be erased and the programs restored to the online Help included with the software or see the HP Web site at http://www.hp.com/support. Limited software technical support includes the following...
Getting Started - Windows 7
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Using the TouchPad ...25 Navigating ...25 Selecting ...26 6 Maintenance Inserting or removing the battery ...27 Replacing or upgrading the hard drive 29 Removing the hard drive ...29 Installing a hard drive ...30 Adding or replacing memory modules 31 Updating programs and drivers ...36 Routine care ...36 Cleaning the display ...36 Cleaning the TouchPad and keyboard 36 7 ...
Using the TouchPad ...25 Navigating ...25 Selecting ...26 6 Maintenance Inserting or removing the battery ...27 Replacing or upgrading the hard drive 29 Removing the hard drive ...29 Installing a hard drive ...30 Adding or replacing memory modules 31 Updating programs and drivers ...36 Routine care ...36 Cleaning the display ...36 Cleaning the TouchPad and keyboard 36 7 ...
Getting Started - Windows 7
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Connects an external VGA monitor or projector. Blinking white: The hard drive is connected to the jack, the computer speakers are disabled. NOTE: When a device is being accessed. NOTE: The computer fan starts up ... off during routine operation. Left side 9 Also connects an optional headset microphone. For additional safety information, refer to cool internal components and prevent overheating. Vent Drive light USB port Enables airflow to cool internal components. It is not connected to external power. Left side Component (1) (2) (3) (4) (5) (6) (7) Power connector ...
Connects an external VGA monitor or projector. Blinking white: The hard drive is connected to the jack, the computer speakers are disabled. NOTE: When a device is being accessed. NOTE: The computer fan starts up ... off during routine operation. Left side 9 Also connects an optional headset microphone. For additional safety information, refer to cool internal components and prevent overheating. Vent Drive light USB port Enables airflow to cool internal components. It is not connected to external power. Left side Component (1) (2) (3) (4) (5) (6) (7) Power connector ...
Getting Started - Windows 7
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... state, or in Hibernation, turn the computer on by sliding the power switch. Then shut down the computer. 2. Removing the hard drive 1. Save your work and shut down the computer through the operating system. NOTE: For more information, refer to loosen the vanity...down the computer before removing the hard drive from the hard drive bay. Remove the 4 hard drive screws (1). 8. Remove the battery from the AC outlet. 4. Remove the vanity cover: a. Pull the hard drive tab (2) to the right to the computer. 3. Replacing or upgrading the hard drive 29 Unplug the power cord from...
... state, or in Hibernation, turn the computer on by sliding the power switch. Then shut down the computer. 2. Removing the hard drive 1. Save your work and shut down the computer through the operating system. NOTE: For more information, refer to loosen the vanity...down the computer before removing the hard drive from the hard drive bay. Remove the 4 hard drive screws (1). 8. Remove the battery from the AC outlet. 4. Remove the vanity cover: a. Pull the hard drive tab (2) to the right to the computer. 3. Replacing or upgrading the hard drive 29 Unplug the power cord from...
Getting Started - Windows 7
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Insert the hard drive into place. 3. Replace the vanity cover: a. 9. Pull the hard drive tab (2) to the left until the hard drive snaps into the hard drive bay (1). 2. With the battery bay toward you, position the vanity cover at a 45-degree angle from the surface of the computer so that the tabs on the underside of the hard drive bay. Lift the hard drive (3) out of the panel align with the matching slots on the computer (1). 30 Chapter 6 Maintenance Replace the 4 hard drive screws (3). 4. Installing a hard drive 1.
Insert the hard drive into place. 3. Replace the vanity cover: a. 9. Pull the hard drive tab (2) to the left until the hard drive snaps into the hard drive bay (1). 2. With the battery bay toward you, position the vanity cover at a 45-degree angle from the surface of the computer so that the tabs on the underside of the hard drive bay. Lift the hard drive (3) out of the panel align with the matching slots on the computer (1). 30 Chapter 6 Maintenance Replace the 4 hard drive screws (3). 4. Installing a hard drive 1.
Getting Started - Windows 7
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...in case of a computer failure: ● Creating a set of recovery discs can restore your computer to its original factory state if the hard drive fails, or if for safeguarding your information and restoring it must be connected to be sure that you create recovery discs to AC power ...9679; Backing up your information ● Creating system restore points ● Recovering a program or driver ● Performing a full system recovery (from the HP Web site. 7 Backup and recovery Recovery after a system failure is as good as CD-RW, DVD±RW, and double-layer DVD±RW discs...
...in case of a computer failure: ● Creating a set of recovery discs can restore your computer to its original factory state if the hard drive fails, or if for safeguarding your information and restoring it must be connected to be sure that you create recovery discs to AC power ...9679; Backing up your information ● Creating system restore points ● Recovering a program or driver ● Performing a full system recovery (from the HP Web site. 7 Backup and recovery Recovery after a system failure is as good as CD-RW, DVD±RW, and double-layer DVD±RW discs...
Getting Started - Windows 7
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...To restore the computer from the partition on the hard drive, accessed by the manufacturer. Click System Recovery in repair features, such as you can recover only files that was preinstalled at the bottom of recovery discs (entire drive backup) as soon as System Restore. Recovering using... press esc while the "Press the ESC key for Startup Menu" message is displayed on the hard drive. Note the following ways: ● Select Start > All Programs > Recovery Manager > Recovery Manager. - HP recommends that you to repair or restore the computer to create a set of recovery discs: ...
...To restore the computer from the partition on the hard drive, accessed by the manufacturer. Click System Recovery in repair features, such as you can recover only files that was preinstalled at the bottom of recovery discs (entire drive backup) as soon as System Restore. Recovering using... press esc while the "Press the ESC key for Startup Menu" message is displayed on the hard drive. Note the following ways: ● Select Start > All Programs > Recovery Manager > Recovery Manager. - HP recommends that you to repair or restore the computer to create a set of recovery discs: ...
Getting Started - Windows 7
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..., or menu bar by taking a screen shot of the computer. For more information. You can be prompted for your computer or an optional external optical drive, and then restart the computer. 3. NOTE: Windows® includes the User Account Control feature to Help and Support for tasks such as installing software, running... utilities, or changing Windows settings. Recovering using the Windows® System Restore feature, and periodically copy them to an optical disc or an external hard drive. Refer to improve the security of your information to an optional external...
..., or menu bar by taking a screen shot of the computer. For more information. You can be prompted for your computer or an optional external optical drive, and then restart the computer. 3. NOTE: Windows® includes the User Account Control feature to Help and Support for tasks such as installing software, running... utilities, or changing Windows settings. Recovering using the Windows® System Restore feature, and periodically copy them to an optical disc or an external hard drive. Refer to improve the security of your information to an optional external...
Getting Started - Windows 7
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.... In the left pane, click System Protection. 3. Follow the on -screen instructions. You can create additional restore points to a restore point and then change your hard drive at a previous date and time), when the computer was functioning optimally, follow these steps: 1. Create a system restore point 1. In the left pane, click System protection...
.... In the left pane, click System Protection. 3. Follow the on -screen instructions. You can create additional restore points to a restore point and then change your hard drive at a previous date and time), when the computer was functioning optimally, follow these steps: 1. Create a system restore point 1. In the left pane, click System protection...
Getting Started - Windows 7
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...internationally. ◦ The serial number of the computer. To access this certificate in your computer, refer to the "Replacing or upgrading the hard drive" section. ● Regulatory label-Provides regulatory information about the computer, including the following: ◦ Information about optional wireless devices and ...the regulatory label in which the devices have been approved for use. The serial number label is located inside the battery bay of your HP Mobile Broadband Module (select models only). You may be a wireless local area network (WLAN) device, a wireless wide-area network (...
...internationally. ◦ The serial number of the computer. To access this certificate in your computer, refer to the "Replacing or upgrading the hard drive" section. ● Regulatory label-Provides regulatory information about the computer, including the following: ◦ Information about optional wireless devices and ...the regulatory label in which the devices have been approved for use. The serial number label is located inside the battery bay of your HP Mobile Broadband Module (select models only). You may be a wireless local area network (WLAN) device, a wireless wide-area network (...
Getting Started - Windows 7
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... 9 right-side 8 top 4 connector, power 9 D Digital Media Slot, identifying 8 drive light 9 E esc key, identifying 6 external monitor port 9 F f11 38 fn key, identifying 6 full system recovery 37 H hard drive installing 30 removing 29 headphone (audio-out) jack 9 I input power 43 integrated webcam light... logo 6 L labels Microsoft Certificate of Authenticity 42 regulatory 42 serial number 41 latches, battery release 11 lights AC adapter 9 caps lock 5 drive 9 mute 5 power 8 webcam 10 wireless 5 M memory module inserting 33 removing 32 replacing 31 microphone (audio-in) jack, identifying 9 mouse...
... 9 right-side 8 top 4 connector, power 9 D Digital Media Slot, identifying 8 drive light 9 E esc key, identifying 6 external monitor port 9 F f11 38 fn key, identifying 6 full system recovery 37 H hard drive installing 30 removing 29 headphone (audio-out) jack 9 I input power 43 integrated webcam light... logo 6 L labels Microsoft Certificate of Authenticity 42 regulatory 42 serial number 41 latches, battery release 11 lights AC adapter 9 caps lock 5 drive 9 mute 5 power 8 webcam 10 wireless 5 M memory module inserting 33 removing 32 replacing 31 microphone (audio-in) jack, identifying 9 mouse...
HP Mini 110 and Compaq Mini CQ10 - Maintenance and Service Guide
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Equipment guidelines 35 Component replacement procedures 36 Service tag ...36 Computer feet ...37 Battery ...38 SIM ...39 Service cover ...40 Hard drive ...41 WWAN module ...43 WLAN module ...46 Memory module ...51 RTC battery ...53 Keyboard ...54 Top cover ...57 Speakers ...60 TouchPad ...62 ... 78 Diagnostics Menu 78 6 Backup and recovery ...79 Windows 7 ...79 Backing up and recovering using Roxio BackOnTrack 79 Creating a copy of the hard drive 80 Performing a recovery 80 Using the Disaster Recovery utility 80 Downloading and extracting the Disaster Recovery utility 81 Restoring your...
Equipment guidelines 35 Component replacement procedures 36 Service tag ...36 Computer feet ...37 Battery ...38 SIM ...39 Service cover ...40 Hard drive ...41 WWAN module ...43 WLAN module ...46 Memory module ...51 RTC battery ...53 Keyboard ...54 Top cover ...57 Speakers ...60 TouchPad ...62 ... 78 Diagnostics Menu 78 6 Backup and recovery ...79 Windows 7 ...79 Backing up and recovering using Roxio BackOnTrack 79 Creating a copy of the hard drive 80 Performing a recovery 80 Using the Disaster Recovery utility 80 Downloading and extracting the Disaster Recovery utility 81 Restoring your...
HP Mini 110 and Compaq Mini CQ10 - Maintenance and Service Guide
Page 9
...and time 83 Backing up and recovering using HP Recovery Manager 84 Backing up your information 84 Creating a set of recovery discs 85 Performing a recovery 86 Recovering using the recovery discs 86 Recovering using the partition on the hard drive (select models only 86 Windows XP ...87... Backing up your information 87 Creating a copy of the hard drive 88 Performing a recovery 88 Using the Disaster Recovery Utility 89 Downloading and extracting ...
...and time 83 Backing up and recovering using HP Recovery Manager 84 Backing up your information 84 Creating a set of recovery discs 85 Performing a recovery 86 Recovering using the recovery discs 86 Recovering using the partition on the hard drive (select models only 86 Windows XP ...87... Backing up your information 87 Creating a copy of the hard drive 88 Performing a recovery 88 Using the Disaster Recovery Utility 89 Downloading and extracting ...
HP Mini 110 and Compaq Mini CQ10 - Maintenance and Service Guide
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...® XP and Windows 7. ● 1024-MB total system memory (1024× 1) NOTE: Supported only on computers with Windows 7. Category Memory Hard drives Optical drive Diskette drive Audio/Visual Modem Ethernet Wireless Description HP Mini 110 10.1-inch standard-definition (SD), WSVGA, AntiGlare √ (1024 × 600) LED One customer-accessible/upgradable memory module slot √ PC2...
...® XP and Windows 7. ● 1024-MB total system memory (1024× 1) NOTE: Supported only on computers with Windows 7. Category Memory Hard drives Optical drive Diskette drive Audio/Visual Modem Ethernet Wireless Description HP Mini 110 10.1-inch standard-definition (SD), WSVGA, AntiGlare √ (1024 × 600) LED One customer-accessible/upgradable memory module slot √ PC2...
HP Mini 110 and Compaq Mini CQ10 - Maintenance and Service Guide
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... the jack, the computer speakers are disabled. WARNING! It is normal for the internal fan to cycle on and off during routine operation. (5) Drive light Blinking white: The hard drive is not connected to external power and the battery is charging. ● Off: The computer is being mishandled or stolen. When a device is...
... the jack, the computer speakers are disabled. WARNING! It is normal for the internal fan to cycle on and off during routine operation. (5) Drive light Blinking white: The hard drive is not connected to external power and the battery is charging. ● Off: The computer is being mishandled or stolen. When a device is...
HP Mini 110 and Compaq Mini CQ10 - Maintenance and Service Guide
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Item Description Spare part number (18) Hard drive: ● 250-GB, 5400-rpm ● 320-GB, 5400-rpm 608763-001 608764-001 Service cover ● In Black 607750-001 ● In White 607751-001 ● In Black (for use only with Compaq Mini CQ10 computer models, hinge caps attached) 607753-001 ● In Red 622660-001 ● In Blue 622661-001 Computer major components 21
Item Description Spare part number (18) Hard drive: ● 250-GB, 5400-rpm ● 320-GB, 5400-rpm 608763-001 608764-001 Service cover ● In Black 607750-001 ● In White 607751-001 ● In Black (for use only with Compaq Mini CQ10 computer models, hinge caps attached) 607753-001 ● In Red 622660-001 ● In Blue 622661-001 Computer major components 21
HP Mini 110 and Compaq Mini CQ10 - Maintenance and Service Guide
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Item (1) Description Hard drive: 250-GB, 5400-RPM 320-GB, 5400-RPM Spare part number 608763-001 608764-001 24 Chapter 3 Illustrated parts catalog Mass storage devices NOTE: Each hard drive spare part kit includes a cable adapter, bracket, and 4 isolators.
Item (1) Description Hard drive: 250-GB, 5400-RPM 320-GB, 5400-RPM Spare part number 608763-001 608764-001 24 Chapter 3 Illustrated parts catalog Mass storage devices NOTE: Each hard drive spare part kit includes a cable adapter, bracket, and 4 isolators.
HP Mini 110 and Compaq Mini CQ10 - Maintenance and Service Guide
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...bezel for use with CPQ models (includes WLAN antenna transceivers and cables and WWAN antenna transceivers and cables): For use only with Compaq Mini CQ10 computer models (black, hinge caps attached) Display Screw Kit Power connector cable (part of the cable kit that includes display panel ... and 2 rubber feet) Base enclosure (includes 4 rubber feet and power connector bracket) Top cover (for HP and CPQ) Service cover (kit includes memory shield) Hard drive: 250-GB, 5400-rpm Hard drive: 320-GB, 5400-rpm Keyboard with textured finish for use only in the United States (includes cable) Keyboard...
...bezel for use with CPQ models (includes WLAN antenna transceivers and cables and WWAN antenna transceivers and cables): For use only with Compaq Mini CQ10 computer models (black, hinge caps attached) Display Screw Kit Power connector cable (part of the cable kit that includes display panel ... and 2 rubber feet) Base enclosure (includes 4 rubber feet and power connector bracket) Top cover (for HP and CPQ) Service cover (kit includes memory shield) Hard drive: 250-GB, 5400-rpm Hard drive: 320-GB, 5400-rpm Keyboard with textured finish for use only in the United States (includes cable) Keyboard...
