Resolving Start Up and No Boot Problems Checklist
Page 1
...at the notebook, contact HP for technical assistance Symptom: LEDs glow, but computer fails to startup or boot, and displays a black screen Usually occurs if a component is installed incorrectly, or there is no battery or AC power at least...does not start Count number of a disk drive and fan turning. Connect a different AC power adapter and remove battery. Check AC adapter wiring and power connection to check display Remove all CD/DVDs, SD cards, USB devices, ...startup or boot properly. Connect an external monitor to the notebook. HP Notebook PCs - Perform a Hard Reset 1.
...at the notebook, contact HP for technical assistance Symptom: LEDs glow, but computer fails to startup or boot, and displays a black screen Usually occurs if a component is installed incorrectly, or there is no battery or AC power at least...does not start Count number of a disk drive and fan turning. Connect a different AC power adapter and remove battery. Check AC adapter wiring and power connection to check display Remove all CD/DVDs, SD cards, USB devices, ...startup or boot properly. Connect an external monitor to the notebook. HP Notebook PCs - Perform a Hard Reset 1.
Limited warranty and technical support - (1 Year)
Page 3
...HEWLETT-PACKARD COMPANY, ITS SUBSIDIARIES, AFFILIATES, AUTHORIZED RESELLERS, OR COUNTRY DISTRIBUTORS (COLLECTIVELY REFERRED TO IN THIS LIMITED WARRANTY AS "HP"). ANY IMPLIED WARRANTIES THAT MAY BE IMPOSED BY LAW ARE LIMITED IN DURATION TO THE LIMITED WARRANTY PERIOD. THE LEVEL OF... VARY ACCORDING TO LOCAL STANDARDS. English 1 Product Limited Warranty Periods Hardware Covered HP computer Included HP accessories and batteries Duration of Warranty Period 1 year 1 year Third-party accessories Not warranted by HP. Refer to manufacturer's warranty. SOME STATES OR COUNTRIES DO NOT ALLOW A ...
...HEWLETT-PACKARD COMPANY, ITS SUBSIDIARIES, AFFILIATES, AUTHORIZED RESELLERS, OR COUNTRY DISTRIBUTORS (COLLECTIVELY REFERRED TO IN THIS LIMITED WARRANTY AS "HP"). ANY IMPLIED WARRANTIES THAT MAY BE IMPOSED BY LAW ARE LIMITED IN DURATION TO THE LIMITED WARRANTY PERIOD. THE LEVEL OF... VARY ACCORDING TO LOCAL STANDARDS. English 1 Product Limited Warranty Periods Hardware Covered HP computer Included HP accessories and batteries Duration of Warranty Period 1 year 1 year Third-party accessories Not warranted by HP. Refer to manufacturer's warranty. SOME STATES OR COUNTRIES DO NOT ALLOW A ...
Limited warranty and technical support - (1 Year)
Page 4
... PRODUCT AT YOUR EXPENSE TO AN AUTHORIZED REPAIR CENTER. Rechargeable batteries are connected, and any component or hardware product that is your exclusive remedies for the HP Product do not inherit the remaining service period of the HP Product to provide proof of purchase or lease as a condition...or hardware products removed under normal use during the Limited Warranty Period. You may elect to provide you have purchased or leased from HP are entitled to warranty service according to the terms and conditions of this Limited Warranty become the property of the spare part, ...
... PRODUCT AT YOUR EXPENSE TO AN AUTHORIZED REPAIR CENTER. Rechargeable batteries are connected, and any component or hardware product that is your exclusive remedies for the HP Product do not inherit the remaining service period of the HP Product to provide proof of purchase or lease as a condition...or hardware products removed under normal use during the Limited Warranty Period. You may elect to provide you have purchased or leased from HP are entitled to warranty service according to the terms and conditions of this Limited Warranty become the property of the spare part, ...
Limited warranty and technical support - (1 Year)
Page 5
... have been made in writing and signed by an authorized representative of the HP Product. These terms and conditions constitute the complete and exclusive warranty agreement between you and HP regarding the HP Product you may have purchased or leased. The battery warranty does not cover changes in the user documentation that the operation...
... have been made in writing and signed by an authorized representative of the HP Product. These terms and conditions constitute the complete and exclusive warranty agreement between you and HP regarding the HP Product you may have purchased or leased. The battery warranty does not cover changes in the user documentation that the operation...
Getting Started - Windows 7
Page 6
Using the TouchPad ...25 Navigating ...25 Selecting ...26 6 Maintenance Inserting or removing the battery ...27 Replacing or upgrading the hard drive 29 Removing the hard drive ...29 Installing a hard drive ...30 Adding or replacing memory modules 31 Updating programs ...
Using the TouchPad ...25 Navigating ...25 Selecting ...26 6 Maintenance Inserting or removing the battery ...27 Replacing or upgrading the hard drive 29 Removing the hard drive ...29 Installing a hard drive ...30 Adding or replacing memory modules 31 Updating programs ...
Getting Started - Windows 7
Page 8
...setup, posture, health, and work habits To access this guide, select Start > Help and Support > User Guides. ● How to maximize battery life ● How to use the multimedia features of the computer ● How to protect the computer ● How to care for the...-screen instructions. Resources For information about Quick Setup poster ● How to set up the computer ● Help to identify computer components HP Notebook Reference Guide ● Power management features To access this guide: ● Electrical and mechanical safety information Select Start > Help and ...
...setup, posture, health, and work habits To access this guide, select Start > Help and Support > User Guides. ● How to maximize battery life ● How to use the multimedia features of the computer ● How to protect the computer ● How to care for the...-screen instructions. Resources For information about Quick Setup poster ● How to set up the computer ● Help to identify computer components HP Notebook Reference Guide ● Power management features To access this guide: ● Electrical and mechanical safety information Select Start > Help and ...
Getting Started - Windows 7
Page 15
... monitor port Description Connects an AC adapter. ● White: The computer is connected to external power and the battery is fully charged. ● Amber: The computer is connected to external power and the battery is charging. ● Off: The computer is not connected to cool internal components. Audio-out (headphone) jack/Audioin...
... monitor port Description Connects an AC adapter. ● White: The computer is connected to external power and the battery is fully charged. ● Amber: The computer is connected to external power and the battery is charging. ● Off: The computer is not connected to cool internal components. Audio-out (headphone) jack/Audioin...
Getting Started - Windows 7
Page 17
Bottom 11 Holds the battery. Bottom Component (1) Battery release latches (2) (2) Battery bay Description Release the battery from the battery bay.
Bottom 11 Holds the battery. Bottom Component (1) Battery release latches (2) (2) Battery bay Description Release the battery from the battery bay.
Getting Started - Windows 7
Page 22
The state of the battery icon: ● Green: charged ● Yellow: low ● Red: critically low Launches the QuickWeb software Help. 16 Chapter 3 HP QuickWeb (select models only) Icon Function Launches the Power Control dialog box to see information about battery capacity: ● When the computer is connected to AC power, the icon appears with an AC power cord. ● When the computer is indicated by the color of charge is running on battery power, the icon appears as only a battery.
The state of the battery icon: ● Green: charged ● Yellow: low ● Red: critically low Launches the QuickWeb software Help. 16 Chapter 3 HP QuickWeb (select models only) Icon Function Launches the Power Control dialog box to see information about battery capacity: ● When the computer is connected to AC power, the icon appears with an AC power cord. ● When the computer is indicated by the color of charge is running on battery power, the icon appears as only a battery.
Getting Started - Windows 7
Page 33
... prevent loss of information. Slide the battery release latches (1) to the HP Notebook Reference Guide. To remove the battery: CAUTION: Removing a battery that is seated. Inserting or removing the battery 27 6 Maintenance Inserting or removing the battery NOTE: For additional information on using the battery, refer to release the battery. To insert the battery: ▲ Insert the battery (1) into place.
... prevent loss of information. Slide the battery release latches (1) to the HP Notebook Reference Guide. To remove the battery: CAUTION: Removing a battery that is seated. Inserting or removing the battery 27 6 Maintenance Inserting or removing the battery NOTE: For additional information on using the battery, refer to release the battery. To insert the battery: ▲ Insert the battery (1) into place.
Getting Started - Windows 7
Page 34
Remove the battery from the computer (2). 28 Chapter 6 Maintenance 2.
Remove the battery from the computer (2). 28 Chapter 6 Maintenance 2.
Getting Started - Windows 7
Page 35
... more information, refer to loosen the vanity cover. Remove the vanity cover: a. Slide the inner release latch (1) to the previous section, Inserting or removing the battery on page 27. 6. Do not remove the hard drive while the computer is off or in Hibernation. Unplug the power cord from the computer. Remove... the operating system. Pull away the vanity cover (2). 7. Then shut down the computer before removing the hard drive from the hard drive bay. Remove the battery from the AC outlet. 4.
... more information, refer to loosen the vanity cover. Remove the vanity cover: a. Slide the inner release latch (1) to the previous section, Inserting or removing the battery on page 27. 6. Do not remove the hard drive while the computer is off or in Hibernation. Unplug the power cord from the computer. Remove... the operating system. Pull away the vanity cover (2). 7. Then shut down the computer before removing the hard drive from the hard drive bay. Remove the battery from the AC outlet. 4.
Getting Started - Windows 7
Page 36
Replace the 4 hard drive screws (3). 4. Lift the hard drive (3) out of the panel align with the matching slots on the underside of the hard drive bay. Pull the hard drive tab (2) to the left until the hard drive snaps into the hard drive bay (1). 2. With the battery bay toward you, position the vanity cover at a 45-degree angle from the surface of the computer so that the tabs on the computer (1). 30 Chapter 6 Maintenance Insert the hard drive into place. 3. Installing a hard drive 1. Replace the vanity cover: a. 9.
Replace the 4 hard drive screws (3). 4. Lift the hard drive (3) out of the panel align with the matching slots on the underside of the hard drive bay. Pull the hard drive tab (2) to the left until the hard drive snaps into the hard drive bay (1). 2. With the battery bay toward you, position the vanity cover at a 45-degree angle from the surface of the computer so that the tabs on the computer (1). 30 Chapter 6 Maintenance Insert the hard drive into place. 3. Installing a hard drive 1. Replace the vanity cover: a. 9.
Getting Started - Windows 7
Page 37
...discharge (ESD) can be upgraded by touching a grounded metal object. Turn the computer upside down the computer through the operating system. 1. Replace the battery. 6. b. Turn on a flat surface. 5. The memory capacity of static electricity by replacing the existing memory module in the memory module slot. ... computer, beneath the removable vanity cover. Then shut down on the computer. Unplug the power cord from the computer. Remove the battery from the AC outlet. 4. NOTE: For more information, refer to the equipment, unplug the power cord and remove all external ...
...discharge (ESD) can be upgraded by touching a grounded metal object. Turn the computer upside down the computer through the operating system. 1. Replace the battery. 6. b. Turn on a flat surface. 5. The memory capacity of static electricity by replacing the existing memory module in the memory module slot. ... computer, beneath the removable vanity cover. Then shut down on the computer. Unplug the power cord from the computer. Remove the battery from the AC outlet. 4. NOTE: For more information, refer to the equipment, unplug the power cord and remove all external ...
Getting Started - Windows 7
Page 40
11. With the battery bay toward you, position the vanity cover at a 45-degree angle from the surface of the computer so that the tabs on the underside of the panel align with the matching slots on the computer (1). 34 Chapter 6 Maintenance Replace the vanity cover: a. Replace the memory bracket (1). 12. Tighten the 2 memory bracket screws (2). 13.
11. With the battery bay toward you, position the vanity cover at a 45-degree angle from the surface of the computer so that the tabs on the underside of the panel align with the matching slots on the computer (1). 34 Chapter 6 Maintenance Replace the vanity cover: a. Replace the memory bracket (1). 12. Tighten the 2 memory bracket screws (2). 13.
Getting Started - Windows 7
Page 41
Gently press the vanity cover (2) down, applying pressure to both the left and right edges of the panel, until it snaps into place. 14. Replace the battery. 15. Turn on the computer. b. Adding or replacing memory modules 35 Turn the computer right-side up, and then reconnect external power and external devices. 16.
Gently press the vanity cover (2) down, applying pressure to both the left and right edges of the panel, until it snaps into place. 14. Replace the battery. 15. Turn on the computer. b. Adding or replacing memory modules 35 Turn the computer right-side up, and then reconnect external power and external devices. 16.
Getting Started - Windows 7
Page 48
...label is located under the vanity cover of the countries or regions in your computer. The serial number label is located inside the battery bay of Authenticity-Contains the Windows® Product Key. To access the regulatory label in your computer. ● Microsoft® ...; Information about optional wireless devices and the approval markings of some of the computer. This certificate is located under the vanity cover of your HP Mobile Broadband Module (select models only). You may be a wireless local area network (WLAN) device, a wireless wide-area network (WWAN...
...label is located under the vanity cover of the countries or regions in your computer. The serial number label is located inside the battery bay of Authenticity-Contains the Windows® Product Key. To access the regulatory label in your computer. ● Microsoft® ...; Information about optional wireless devices and the approval markings of some of the computer. This certificate is located under the vanity cover of your HP Mobile Broadband Module (select models only). You may be a wireless local area network (WLAN) device, a wireless wide-area network (WWAN...
Getting Started - Windows 7
Page 50
...audio-out (headphone) jack, identifying 9 B backing up customized window, toolbar, and menu bar settings 39 personal files 39 battery bay 11 battery release latches 11 battery, replacing 27 buttons left TouchPad 4 right TouchPad 4 C caps lock light, identifying 5 components bottom 11 display 10 front ... 6 arrow 6 esc 6 fn 6 Windows applications 6 Windows logo 6 L labels Microsoft Certificate of Authenticity 42 regulatory 42 serial number 41 latches, battery release 11 lights AC adapter 9 caps lock 5 drive 9 mute 5 power 8 webcam 10 wireless 5 M memory module inserting 33 removing 32 replacing...
...audio-out (headphone) jack, identifying 9 B backing up customized window, toolbar, and menu bar settings 39 personal files 39 battery bay 11 battery release latches 11 battery, replacing 27 buttons left TouchPad 4 right TouchPad 4 C caps lock light, identifying 5 components bottom 11 display 10 front ... 6 arrow 6 esc 6 fn 6 Windows applications 6 Windows logo 6 L labels Microsoft Certificate of Authenticity 42 regulatory 42 serial number 41 latches, battery release 11 lights AC adapter 9 caps lock 5 drive 9 mute 5 power 8 webcam 10 wireless 5 M memory module inserting 33 removing 32 replacing...
HP Mini 110 and Compaq Mini CQ10 - Maintenance and Service Guide
Page 8
... SIM ...39 Service cover ...40 Hard drive ...41 WWAN module ...43 WLAN module ...46 Memory module ...51 RTC battery ...53 Keyboard ...54 Top cover ...57 Speakers ...60 TouchPad ...62 Display assembly ...64 System board ...68 Fan/heat sink assembly 71 Power connector cable 73 5 ...
... SIM ...39 Service cover ...40 Hard drive ...41 WWAN module ...43 WLAN module ...46 Memory module ...51 RTC battery ...53 Keyboard ...54 Top cover ...57 Speakers ...60 TouchPad ...62 Display assembly ...64 System board ...68 Fan/heat sink assembly 71 Power connector cable 73 5 ...
HP Mini 110 and Compaq Mini CQ10 - Maintenance and Service Guide
Page 9
... points 83 When to create restore points 83 Creating a system restore point 83 Restoring to a previous date and time 83 Backing up and recovering using HP Recovery Manager 84 Backing up your information 84 Creating a set of recovery discs 85 Performing a recovery 86 Recovering using the recovery discs 86 Recovering using... (network) ...93 Universal Serial Bus ...93 8 Power cord set requirements 94 Requirements for all countries 94 Requirements for specific countries and regions 95 9 Recycling ...96 Battery ...96 Display ...96 Index ...102 ix
... points 83 When to create restore points 83 Creating a system restore point 83 Restoring to a previous date and time 83 Backing up and recovering using HP Recovery Manager 84 Backing up your information 84 Creating a set of recovery discs 85 Performing a recovery 86 Recovering using the recovery discs 86 Recovering using... (network) ...93 Universal Serial Bus ...93 8 Power cord set requirements 94 Requirements for all countries 94 Requirements for specific countries and regions 95 9 Recycling ...96 Battery ...96 Display ...96 Index ...102 ix