Resolving Start Up and No Boot Problems Checklist
Page 1
... replaced, reinstall original components Remove memory modules and replace one-at-a-time If possible, boot to BIOS mode (f10) and run Memory Test and Hard Drive Test If all USB devices and media ... remove the battery, and then press and hold the power button for at the notebook, contact HP for technical assistance Symptom: LEDs glow, but computer fails to resolve problems when computer does not startup... power button is pressed, there is no power available to the notebook. HP Notebook PCs - Resolving Start Up and No Boot Problems Checklist Print and use recovery disk to recover the ...
... replaced, reinstall original components Remove memory modules and replace one-at-a-time If possible, boot to BIOS mode (f10) and run Memory Test and Hard Drive Test If all USB devices and media ... remove the battery, and then press and hold the power button for at the notebook, contact HP for technical assistance Symptom: LEDs glow, but computer fails to resolve problems when computer does not startup... power button is pressed, there is no power available to the notebook. HP Notebook PCs - Resolving Start Up and No Boot Problems Checklist Print and use recovery disk to recover the ...
Resolving Start Up and No Boot Problems Checklist
Page 2
Symptom: Computer displays a blue screen or continually restarts Trying to restart the PC after an error message can usually bypass the error and the PC can run in Safe mode to Windows Advanced boot options (f8) and: o Select Disable automatic restart on a black screen during startup or boot Search ...auto-restart to view error message o Search www.microsoft.com for terms in error message o Search www.hp.com for terms in error message Boot to BIOS mode (f10) and Restore the BIOS defaults (f9) Boot to BIOS mode (f10) and run Hard Drive Test Boot to Windows Advanced boot options (f8) and select...
Symptom: Computer displays a blue screen or continually restarts Trying to restart the PC after an error message can usually bypass the error and the PC can run in Safe mode to Windows Advanced boot options (f8) and: o Select Disable automatic restart on a black screen during startup or boot Search ...auto-restart to view error message o Search www.microsoft.com for terms in error message o Search www.hp.com for terms in error message Boot to BIOS mode (f10) and Restore the BIOS defaults (f9) Boot to BIOS mode (f10) and run Hard Drive Test Boot to Windows Advanced boot options (f8) and select...
Getting Started - Windows 7
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Worldwide Telephone Numbers booklet HP support telephone numbers This booklet is provided with several resources to help ● Software, driver, and BIOS (Setup Utility) updates ● Accessories available for the computer ● How to update the software Help and Support ● ...access Help and Support, select Start > Help and ● Software, driver, and BIOS updates Support. ● Troubleshooting tools NOTE: For country- HP Web site To access this Web site, go to http://www.hp.com/ergo. Finding information The computer comes with your country or ● How to...
Worldwide Telephone Numbers booklet HP support telephone numbers This booklet is provided with several resources to help ● Software, driver, and BIOS (Setup Utility) updates ● Accessories available for the computer ● How to update the software Help and Support ● ...access Help and Support, select Start > Help and ● Software, driver, and BIOS updates Support. ● Troubleshooting tools NOTE: For country- HP Web site To access this Web site, go to http://www.hp.com/ergo. Finding information The computer comes with your country or ● How to...
HP Mini 110 and Compaq Mini CQ10 - Maintenance and Service Guide
Page 85
... select System Configuration > Language, and then press enter. 3. Open Setup Utility by turning on or restarting the computer, and then pressing f10 while the "F10 = BIOS Setup Options" message is displayed, press enter. 5. To save your language selected is displayed in the lower-left corner of the screen. 2. Your change goes... then press enter. To start Setup Utility: ▲ Open Setup Utility by turning on or restarting the computer, and then pressing f10 while the "F10 = BIOS Setup Options" message is not working.
... select System Configuration > Language, and then press enter. 3. Open Setup Utility by turning on or restarting the computer, and then pressing f10 while the "F10 = BIOS Setup Options" message is displayed, press enter. 5. To save your language selected is displayed in the lower-left corner of the screen. 2. Your change goes... then press enter. To start Setup Utility: ▲ Open Setup Utility by turning on or restarting the computer, and then pressing f10 while the "F10 = BIOS Setup Options" message is not working.
HP Mini 110 and Compaq Mini CQ10 - Maintenance and Service Guide
Page 86
...Discarding Changes, and then press enter. Open Setup Utility by turning on or restarting the computer, and then pressing f10 while the "F10 = BIOS Setup Options" message is displayed in Setup Utility Because Setup Utility is open , begin at step 1. Open Setup Utility by turning on or ...restarting the computer, and then pressing f10 while the "F10 = BIOS Setup Options" message is displayed in Setup Utility The following procedure explains how to display system information in a list or to select Exit > ...
...Discarding Changes, and then press enter. Open Setup Utility by turning on or restarting the computer, and then pressing f10 while the "F10 = BIOS Setup Options" message is displayed in Setup Utility Because Setup Utility is open , begin at step 1. Open Setup Utility by turning on or ...restarting the computer, and then pressing f10 while the "F10 = BIOS Setup Options" message is displayed in Setup Utility The following procedure explains how to display system information in a list or to select Exit > ...
HP Mini 110 and Compaq Mini CQ10 - Maintenance and Service Guide
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.... Enter, change the system time and date. ● View identification information about the computer. ● View specification information about the processor, memory size, and system BIOS. After either choice, the computer restarts in this Enter, change, or delete an administrator password. Security Menu Select Administrator password Power-On password To do...
.... Enter, change the system time and date. ● View identification information about the computer. ● View specification information about the processor, memory size, and system BIOS. After either choice, the computer restarts in this Enter, change, or delete an administrator password. Security Menu Select Administrator password Power-On password To do...
HP Notebook Reference Guide - Windows 7
Page 8
... an optional security cable ...53 Using the fingerprint reader (select models only 53 Locating the fingerprint reader 53 8 Setup Utility (BIOS) ...55 Starting Setup Utility ...55 Using Setup Utility ...55 Changing the language of Setup Utility 55 Navigating and selecting in Setup... system information 56 Restoring factory default settings in Setup Utility 56 Exiting Setup Utility ...56 Updating the BIOS ...57 Determining the BIOS version 57 Downloading a BIOS update 57 Appendix A Traveling with the computer ...59 Appendix B Troubleshooting resources ...60 Appendix C Electrostatic Discharge ......
... an optional security cable ...53 Using the fingerprint reader (select models only 53 Locating the fingerprint reader 53 8 Setup Utility (BIOS) ...55 Starting Setup Utility ...55 Using Setup Utility ...55 Changing the language of Setup Utility 55 Navigating and selecting in Setup... system information 56 Restoring factory default settings in Setup Utility 56 Exiting Setup Utility ...56 Updating the BIOS ...57 Determining the BIOS version 57 Downloading a BIOS update 57 Appendix A Traveling with the computer ...59 Appendix B Troubleshooting resources ...60 Appendix C Electrostatic Discharge ......
HP Notebook Reference Guide - Windows 7
Page 59
... ● Fingerprint reader Computer viruses Unauthorized access to data Antivirus software ● Firewall software ● Windows updates ● File encryption Unauthorized access to Setup Utility, BIOS settings, and other Administrator password system identification information Ongoing or future threats to the computer Critical security updates from being locked out of risks. You...
... ● Fingerprint reader Computer viruses Unauthorized access to data Antivirus software ● Firewall software ● Windows updates ● File encryption Unauthorized access to Setup Utility, BIOS settings, and other Administrator password system identification information Ongoing or future threats to the computer Critical security updates from being locked out of risks. You...
HP Notebook Reference Guide - Windows 7
Page 65
... Utility. 2. Setup Utility includes settings for example an Enable/Disable field-use the arrow keys. ● To choose an item in Setup Utility. 8 Setup Utility (BIOS) Setup Utility, or Basic Input/Output System (BIOS), controls communication between all the input and output devices on or restart the computer.
... Utility. 2. Setup Utility includes settings for example an Enable/Disable field-use the arrow keys. ● To choose an item in Setup Utility. 8 Setup Utility (BIOS) Setup Utility, or Basic Input/Output System (BIOS), controls communication between all the input and output devices on or restart the computer.
HP Notebook Reference Guide - Windows 7
Page 66
... save your change and exit Setup Utility, use the arrow keys to select Exit > Exit Discarding Changes, and then press enter. 56 Chapter 8 Setup Utility (BIOS) To exit Setup Utility without changing any settings, use the arrow keys to select Exit > Exit Saving Changes, and then press enter. ● To exit...
... save your change and exit Setup Utility, use the arrow keys to select Exit > Exit Discarding Changes, and then press enter. 56 Chapter 8 Setup Utility (BIOS) To exit Setup Utility without changing any settings, use the arrow keys to select Exit > Exit Saving Changes, and then press enter. ● To exit...
HP Notebook Reference Guide - Windows 7
Page 67
...system information is displayed. 3. Do not download or install a BIOS update while the computer is later than those currently installed on the HP Web site. Access the page on -screen instructions to identify your computer and access the BIOS update you need to access this information to locate the update ...downloaded to the hard drive. Follow the on the HP Web site that is running on the HP Web site are already in Windows) or by unplugging the power cord from the computer by using the AC adapter. Identify the BIOS update that provides software for your selection to your...
...system information is displayed. 3. Do not download or install a BIOS update while the computer is later than those currently installed on the HP Web site. Access the page on -screen instructions to identify your computer and access the BIOS update you need to access this information to locate the update ...downloaded to the hard drive. Follow the on the HP Web site that is running on the HP Web site are already in Windows) or by unplugging the power cord from the computer by using the AC adapter. Identify the BIOS update that provides software for your selection to your...
HP Notebook Reference Guide - Windows 7
Page 68
... vary. Double-click your hard drive. 58 Chapter 8 Setup Utility (BIOS) Complete the installation by following the on the screen after the download is typically Local Disk (C:). 3. Windows XP-Open Windows Explorer by selecting Start > Computer. ... downloaded file from your hard drive designation. Follow any instructions that are displayed, follow these steps: 1. If no instructions are displayed on -screen instructions. The BIOS installation begins. 5. The hard drive designation is complete. Windows 7-Open Windows Explorer by selecting Start > My Computer. 2.
... vary. Double-click your hard drive. 58 Chapter 8 Setup Utility (BIOS) Complete the installation by following the on the screen after the download is typically Local Disk (C:). 3. Windows XP-Open Windows Explorer by selecting Start > Computer. ... downloaded file from your hard drive designation. Follow any instructions that are displayed, follow these steps: 1. If no instructions are displayed on -screen instructions. The BIOS installation begins. 5. The hard drive designation is complete. Windows 7-Open Windows Explorer by selecting Start > My Computer. 2.
HP Notebook Reference Guide - Windows 7
Page 72
... 1394 cable, connecting 37 1394 devices connecting 37 defined 36 removing 37 16-bit PC Cards 30 32-bit PC Cards 30 A AC adapter, testing 28 action keys media 14 volume 14 administrator... levels 25 replacing 26 storing 26 Battery Check 24 battery information, finding 24 battery power 23 battery temperature 26 BIOS determining version 57 downloading an update 57 updating 57 Bluetooth device 2, 8 buttons media 14 power 20 volume 14...53 firewall software 6, 52 G GPS 9 graphics modes, switching 28 H hard drive external 39 HP ProtectSmart Hard Drive Protection 42 HDMI configuring audio 18 62 Index
... 1394 cable, connecting 37 1394 devices connecting 37 defined 36 removing 37 16-bit PC Cards 30 32-bit PC Cards 30 A AC adapter, testing 28 action keys media 14 volume 14 administrator... levels 25 replacing 26 storing 26 Battery Check 24 battery information, finding 24 battery power 23 battery temperature 26 BIOS determining version 57 downloading an update 57 updating 57 Bluetooth device 2, 8 buttons media 14 power 20 volume 14...53 firewall software 6, 52 G GPS 9 graphics modes, switching 28 H hard drive external 39 HP ProtectSmart Hard Drive Protection 42 HDMI configuring audio 18 62 Index
