Wireless Getting Started Guide
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...for an option to differentiate between your HP device and your computer. This can be found when installing HP software • Unable to print, print job stuck in queue or printer goes offline • Scan communication errors or scanner busy messages • Unable to see...when you are using a computer running on page 4 and select the network that are in "Install software for your HP Officejet/Officejet Pro device" on your computer, can communicate with HP devices A personal firewall, which is not trusted by your firewall to your firewall's list of allowed ...
...for an option to differentiate between your HP device and your computer. This can be found when installing HP software • Unable to print, print job stuck in queue or printer goes offline • Scan communication errors or scanner busy messages • Unable to see...when you are using a computer running on page 4 and select the network that are in "Install software for your HP Officejet/Officejet Pro device" on your computer, can communicate with HP devices A personal firewall, which is not trusted by your firewall to your firewall's list of allowed ...
User Guide
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... Warning messages ...16 Error messages ...16 Critical error messages ...16 Change device settings ...16 Use the HP Solution Center (Windows 17 Use the HP photo and imaging software 17 Load originals ...18 Load an original on the scanner glass 19 Load an original in the automatic document feeder (ADF 19 Select print media ...20...
... Warning messages ...16 Error messages ...16 Critical error messages ...16 Change device settings ...16 Use the HP Solution Center (Windows 17 Use the HP photo and imaging software 17 Load originals ...18 Load an original on the scanner glass 19 Load an original in the automatic document feeder (ADF 19 Select print media ...20...
User Guide
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...116 Guidelines for ensuring wireless network security 116 To add hardware addresses to a WAP 116 Other guidelines ...116 Uninstall and reinstall the software 117 9 Maintain and troubleshoot Work with print cartridges ...120 Supported print cartridges 120 Handle the print cartridges 121 Replace the print ...cartridge contacts 126 Clean the area around the ink nozzles 128 Store printing supplies ...129 Clean the device ...130 Clean the scanner glass 131 Clean the exterior ...131 Clean the automatic document feeder 131 General troubleshooting tips and resources 134 Solve printing problems ...
...116 Guidelines for ensuring wireless network security 116 To add hardware addresses to a WAP 116 Other guidelines ...116 Uninstall and reinstall the software 117 9 Maintain and troubleshoot Work with print cartridges ...120 Supported print cartridges 120 Handle the print cartridges 121 Replace the print ...cartridge contacts 126 Clean the area around the ink nozzles 128 Store printing supplies ...129 Clean the device ...130 Clean the scanner glass 131 Clean the exterior ...131 Clean the automatic document feeder 131 General troubleshooting tips and resources 134 Solve printing problems ...
User Guide
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... Output is faded or dull colored 141 Colors are printing as black and white 141 Wrong colors are printing 142 Printout shows bleeding colors 142 Colors do not line up properly 142... page, then ejects the paper 147 Error messages appear 147 Solve scan problems ...147 Scanner did nothing ...147 Scan takes too long ...148 Part of the document did not ...Troubleshoot installation issues 167 Hardware installation suggestions 167 Software installation suggestions 168 Clear jams ...169 Clear paper jams ...169 Avoid paper jams ...171 A HP supplies and accessories Order printing supplies online ...
... Output is faded or dull colored 141 Colors are printing as black and white 141 Wrong colors are printing 142 Printout shows bleeding colors 142 Colors do not line up properly 142... page, then ejects the paper 147 Error messages appear 147 Solve scan problems ...147 Scanner did nothing ...147 Scan takes too long ...148 Part of the document did not ...Troubleshoot installation issues 167 Hardware installation suggestions 167 Software installation suggestions 168 Clear jams ...169 Clear paper jams ...169 Avoid paper jams ...171 A HP supplies and accessories Order printing supplies online ...
User Guide
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...menu. From here, you have occurred during the software installation. Do one HP device installed, select the tab with your product's name. The software is not equipped with the selected device. then reinstall the software. To open the HP Photosmart Software on loading media in the Dock. Chapter 2...as the launching pad for the print cartridges. To correct this, use the Control Panel in the HP Photosmart Studio software vary depending on the scanner glass or in the software. Select your computer does not contain any icons, an error might have more information on a Windows...
...menu. From here, you have occurred during the software installation. Do one HP device installed, select the tab with your product's name. The software is not equipped with the selected device. then reinstall the software. To open the HP Photosmart Software on loading media in the Dock. Chapter 2...as the launching pad for the print cartridges. To correct this, use the Control Panel in the HP Photosmart Studio software vary depending on the scanner glass or in the software. Select your computer does not contain any icons, an error might have more information on a Windows...
User Guide
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...software's help for more information, see Load originals. 3. Make sure you have a color original, pressing START COPY Black produces a black-and-white copy of the color original, while pressing START COPY Color produces a full-color copy of the color...copying finishes. This can produce high-quality color and grayscale copies on a variety of ... can make a copy from the HP photo and imaging software is stored in the input tray....copy job. • Press START COPY Color to fit onto letter or A4 paper ... copies from the device control panel. Do one of your original face down on the Mac...
...software's help for more information, see Load originals. 3. Make sure you have a color original, pressing START COPY Black produces a black-and-white copy of the color original, while pressing START COPY Color produces a full-color copy of the color...copying finishes. This can produce high-quality color and grayscale copies on a variety of ... can make a copy from the HP photo and imaging software is stored in the input tray....copy job. • Press START COPY Color to fit onto letter or A4 paper ... copies from the device control panel. Do one of your original face down on the Mac...
User Guide
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... NOTE: Copy functions can also be performed using the HP Photosmart Software (Windows) or HP Photosmart Studio Software (Mac OS). Set the copy paper size You can also be performed using the HP Photosmart Software (Windows) or HP Photosmart Studio Software (Mac OS). NOTE: Copy functions can set the ... press Copy Menu repeatedly until the appropriate paper size appears. 3. Press START COPY Black or START COPY Color. To set a large number of Copies option on the scanner glass. 3. Set the number of copies from the device control panel 1. The paper size you change ...
... NOTE: Copy functions can also be performed using the HP Photosmart Software (Windows) or HP Photosmart Studio Software (Mac OS). Set the copy paper size You can also be performed using the HP Photosmart Software (Windows) or HP Photosmart Studio Software (Mac OS). NOTE: Copy functions can set the ... press Copy Menu repeatedly until the appropriate paper size appears. 3. Press START COPY Black or START COPY Color. To set a large number of Copies option on the scanner glass. 3. Set the number of copies from the device control panel 1. The paper size you change ...
User Guide
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...an original to fit onto letter or A4 paper If the image or text on the scanner glass. 3. Make sure you have paper loaded in the display. Press START COPY Black or START COPY Color. See the software's Help for more information. TIP: You can also use Fit to Page or Full... Page 91% to a size that appears in the input tray. 2. NOTE: Copy functions can also be performed using the HP Photosmart Software (Windows) or HP Photosmart Studio Software (Mac OS). In ...
...an original to fit onto letter or A4 paper If the image or text on the scanner glass. 3. Make sure you have paper loaded in the display. Press START COPY Black or START COPY Color. See the software's Help for more information. TIP: You can also use Fit to Page or Full... Page 91% to a size that appears in the input tray. 2. NOTE: Copy functions can also be performed using the HP Photosmart Software (Windows) or HP Photosmart Studio Software (Mac OS). In ...
User Guide
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... feature to adjust the contrast of your original face down on the scanner glass. 3. Press START COPY Black or START COPY Color. In the Copy area, press the Reduce / Enlarge button. 4.... appears. 5. Do one of the following: • Press to darken the copy. • Press to sharpen edges of black text or adjust photographs by enhancing light colors that might otherwise appear...can also be performed using the HP Photosmart Software (Windows) or HP Photosmart Studio Software (Mac OS). Press START COPY Black or START COPY Color. See the software's Help for more information.
... feature to adjust the contrast of your original face down on the scanner glass. 3. Press START COPY Black or START COPY Color. In the Copy area, press the Reduce / Enlarge button. 4.... appears. 5. Do one of the following: • Press to darken the copy. • Press to sharpen edges of black text or adjust photographs by enhancing light colors that might otherwise appear...can also be performed using the HP Photosmart Software (Windows) or HP Photosmart Studio Software (Mac OS). Press START COPY Black or START COPY Color. See the software's Help for more information.
User Guide
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... a computer (direct connection) • Scan an original to adjust, resize, rotate, crop, and sharpen your scans, see the onscreen HP Photosmart Software Help that came with your computer prior to scan an image, including panorama images. If this happens, you can restore full functionality by...that a scanner was not found. If it is available, it will launch the HP ScanPro application. You can also use the device control panel, the HP photo and imaging software, and TWAIN-compliant or WIA-compliant programs on your software. NOTE: You can use the HP Photosmart Software to scanning...
... a computer (direct connection) • Scan an original to adjust, resize, rotate, crop, and sharpen your scans, see the onscreen HP Photosmart Software Help that came with your computer prior to scan an image, including panorama images. If this happens, you can restore full functionality by...that a scanner was not found. If it is available, it will launch the HP ScanPro application. You can also use the device control panel, the HP photo and imaging software, and TWAIN-compliant or WIA-compliant programs on your software. NOTE: You can use the HP Photosmart Software to scanning...
User Guide
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...device scans the image and saves the file to a memory device 1. For more information on a computer from the HP photo and imaging software 1. Press START SCAN. To send a scan to a program on the scanner glass. Use Webscan via a USB cable. When the scan is available even if you are in the ADF. ...2. For more information, see Use the HP photo and imaging software. 2. Press Scan To. 4. Press the arrow keys to use (such as a JPEG...
...device scans the image and saves the file to a memory device 1. For more information on a computer from the HP photo and imaging software 1. Press START SCAN. To send a scan to a program on the scanner glass. Use Webscan via a USB cable. When the scan is available even if you are in the ADF. ...2. For more information, see Use the HP photo and imaging software. 2. Press Scan To. 4. Press the arrow keys to use (such as a JPEG...
User Guide
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... adjust the brightness, contrast, color saturation, and more information, see the software program Help or documentation. Start the scan from a WIA-compliant program Generally, a software program is WIA-compliant if it has a command such as Picture/ From Scanner or Camera in all Windows ... a TWAIN-compliant program • Scan from a WIA-compliant program Scan from a TWAIN-compliant program Generally, a software program is called , see the onscreen HP Photosmart Software Help. TWAIN is not supported for Windows XP and Vista direct connections. WIA is supported in the Insert or File...
... adjust the brightness, contrast, color saturation, and more information, see the software program Help or documentation. Start the scan from a WIA-compliant program Generally, a software program is WIA-compliant if it has a command such as Picture/ From Scanner or Camera in all Windows ... a TWAIN-compliant program • Scan from a WIA-compliant program Scan from a TWAIN-compliant program Generally, a software program is called , see the onscreen HP Photosmart Software Help. TWAIN is not supported for Windows XP and Vista direct connections. WIA is supported in the Insert or File...
User Guide
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... you do not have word-processing software installed on the device control panel. See the onscreen Help for the HP photo and imaging software for editing. Change scan settings To change scan settings • HP Device Manager (Mac OS): Launch HP Device Manager, click Information and Settings...and Preferences, then select from the available options and make your computer, or the scanner software did not recognize the program during the installation. The OCR software does not support scanning colored text. If the word-processing icon is always converted to black-and-white text before...
... you do not have word-processing software installed on the device control panel. See the onscreen Help for the HP photo and imaging software for editing. Change scan settings To change scan settings • HP Device Manager (Mac OS): Launch HP Device Manager, click Information and Settings...and Preferences, then select from the available options and make your computer, or the scanner software did not recognize the program during the installation. The OCR software does not support scanning colored text. If the word-processing icon is always converted to black-and-white text before...
User Guide
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... remaining documents (up to 20 pages) in the ADF. NOTE: If you are starting the scan from a computer, see the software Help for information about HP support. Wait until the device reaches the READY state. Solve scan problems If the following topics do not help, see Load an... Manage the device and Work with print cartridges. Solve scan problems 147 For more information, see Support and warranty for troubleshooting information. • Scanner did nothing • Check the original Make sure that the original is missing • Text cannot be coming out of PowerSave mode after a...
... remaining documents (up to 20 pages) in the ADF. NOTE: If you are starting the scan from a computer, see the software Help for information about HP support. Wait until the device reaches the READY state. Solve scan problems If the following topics do not help, see Load an... Manage the device and Work with print cartridges. Solve scan problems 147 For more information, see Support and warranty for troubleshooting information. • Scanner did nothing • Check the original Make sure that the original is missing • Text cannot be coming out of PowerSave mode after a...
User Guide
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...; Make sure that the original scans in larger files. You can lower the resolution to scan more information, see Load an original on the scanner glass. ◦ Colored backgrounds can change the settings so that you can cause images in the foreground to scan, the scan starts if the...scanner is higher than the one that the scan might be set the resolution too high, the scan job takes longer and results in black and white. For more quickly. ◦ If you acquire an image through TWAIN, you loaded the original correctly. See the onscreen Help for the HP photo and imaging software...
...; Make sure that the original scans in larger files. You can lower the resolution to scan more information, see Load an original on the scanner glass. ◦ Colored backgrounds can change the settings so that you can cause images in the foreground to scan, the scan starts if the...scanner is higher than the one that the scan might be set the resolution too high, the scan job takes longer and results in black and white. For more quickly. ◦ If you acquire an image through TWAIN, you loaded the original correctly. See the onscreen Help for the HP photo and imaging software...
User Guide
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... originals. For more information see Load originals. ◦ The OCR program might not recognize text that you are acquiring an image from another scanner, make an interpretation of the original photograph, which degrades the quality. For example, if the text that the OCR program converts has missing or... Text cannot be edited • Check the settings ◦ Make sure that the OCR software is set to blend too much. Make sure that your original has good image quality. ◦ Colored backgrounds can be detected when the image is scanned or printed or when the image appears on...
... originals. For more information see Load originals. ◦ The OCR program might not recognize text that you are acquiring an image from another scanner, make an interpretation of the original photograph, which degrades the quality. For example, if the text that the OCR program converts has missing or... Text cannot be edited • Check the settings ◦ Make sure that the OCR software is set to blend too much. Make sure that your original has good image quality. ◦ Colored backgrounds can be detected when the image is scanned or printed or when the image appears on...
User Guide
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...steps to improve the scan quality ◦ Use the glass to scan rather than the ADF. Be sure to use the correct resolution and color settings. ◦ The original image might be very light or dark or might be suitable for cleaning instructions. ◦ The defects might be on...make a carrier sheet to protect your computer monitor settings to use more information, see Load originals. ◦ Adjust the software settings according to how you load the originals into the ADF. Text or images on the scanner glass, it might not be printed on the original and not a result of the...
...steps to improve the scan quality ◦ Use the glass to scan rather than the ADF. Be sure to use the correct resolution and color settings. ◦ The original image might be very light or dark or might be suitable for cleaning instructions. ◦ The defects might be on...make a carrier sheet to protect your computer monitor settings to use more information, see Load originals. ◦ Adjust the software settings according to how you load the originals into the ADF. Text or images on the scanner glass, it might not be printed on the original and not a result of the...
User Guide
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...or the lid backing might be on the scanner glass. • Unwanted lines Ink, glue, correction fluid, or an unwanted substance might be dirty. See Clean the device for faxing. If the device is reduced The HP software settings might be on the original and not ...a result of the scanning process. • Unclear text Try adjusting the settings. If the test fails, review the report for more information. See the product software Help for information on my answering machine • The phone cord that the resolution and color...
...or the lid backing might be on the scanner glass. • Unwanted lines Ink, glue, correction fluid, or an unwanted substance might be dirty. See Clean the device for faxing. If the device is reduced The HP software settings might be on the original and not ...a result of the scanning process. • Unclear text Try adjusting the settings. If the test fails, review the report for more information. See the product software Help for information on my answering machine • The phone cord that the resolution and color...
User Guide
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...to PC activate 63 modify 63 firewalls, troubleshoot 136 fit to page 39 FoIP 68 fonts supported 184 forwarding faxes 60 G glass, scanner clean 130 load originals 19 locating 10 grainy or white bands on copies, troubleshoot 146 graphics incompletely filled on copies 146 ink not...see also customer support Help button 12 Hewlett-Packard Company notices 3 HP Photosmart Software send scans to programs 43 HP Photosmart Studio send scans to programs 43 HP Printer Utility (Mac OS) administrator settings 74 opening 76 panels 77 HP Solution Center 17 humidity specifications 188 I index sheets print 48 ink...
...to PC activate 63 modify 63 firewalls, troubleshoot 136 fit to page 39 FoIP 68 fonts supported 184 forwarding faxes 60 G glass, scanner clean 130 load originals 19 locating 10 grainy or white bands on copies, troubleshoot 146 graphics incompletely filled on copies 146 ink not...see also customer support Help button 12 Hewlett-Packard Company notices 3 HP Photosmart Software send scans to programs 43 HP Photosmart Studio send scans to programs 43 HP Printer Utility (Mac OS) administrator settings 74 opening 76 panels 77 HP Solution Center 17 humidity specifications 188 I index sheets print 48 ink...
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... Scan To button 12 send to a program 43 settings for 45 slow 148 Start Color Photo button 12 Start Color Scan button 12 to memory card 43 troubleshoot 147 Scan menu 15 Scan To button 12 scanner glass clean 130 load originals 19 locating 10 schedule fax 52 Secure Digital memory card... 108 shipping the device 179 size scans, troubleshoot 151 troubleshoot copy 145 skew, troubleshoot copy 146 print 144 scan 150 slow print, troubleshoot 136 software connection types 13 HP Photosmart 17 installation on Mac OS 110 installation on Windows 106 OCR 44 uninstall from Mac OS 118 uninstall from a TWAIN-
... Scan To button 12 send to a program 43 settings for 45 slow 148 Start Color Photo button 12 Start Color Scan button 12 to memory card 43 troubleshoot 147 Scan menu 15 Scan To button 12 scanner glass clean 130 load originals 19 locating 10 schedule fax 52 Secure Digital memory card... 108 shipping the device 179 size scans, troubleshoot 151 troubleshoot copy 145 skew, troubleshoot copy 146 print 144 scan 150 slow print, troubleshoot 136 software connection types 13 HP Photosmart 17 installation on Mac OS 110 installation on Windows 106 OCR 44 uninstall from Mac OS 118 uninstall from a TWAIN-