Installing Microsoft Windows on an HP ProBook or EliteBook Notebook PC and creating an image - White Paper
Page 2
...images. Supported models HP EliteBook 8460p Notebook PC HP EliteBook 8560p Notebook PC HP ProBook 6360b Notebook PC P ProBook 6460b Notebook PC HP ProBook 6560b Notebook PC WARNING Before proceeding with applicable HP drivers and applications on the product...61623; Access to install Windows: A supported HP business notebook PC model Windows OS recovery media provided by HP - HP Driver Recovery DVD (DRDVD) 1 Typically provided on select HP Elitebook and HP ProBook Notebook PC models. Instructions are needed to Drivers/...
...images. Supported models HP EliteBook 8460p Notebook PC HP EliteBook 8560p Notebook PC HP ProBook 6360b Notebook PC P ProBook 6460b Notebook PC HP ProBook 6560b Notebook PC WARNING Before proceeding with applicable HP drivers and applications on the product...61623; Access to install Windows: A supported HP business notebook PC model Windows OS recovery media provided by HP - HP Driver Recovery DVD (DRDVD) 1 Typically provided on select HP Elitebook and HP ProBook Notebook PC models. Instructions are needed to Drivers/...
Service Guide
Page 1
HP EliteBook 8460w Mobile Workstation HP EliteBook 8460p Notebook PC HP ProBook 6460b Notebook PC Maintenance and Service Guide
HP EliteBook 8460w Mobile Workstation HP EliteBook 8460p Notebook PC HP ProBook 6460b Notebook PC Maintenance and Service Guide
Service Guide
Page 9
1 Product description Category Product Name Processors Description HP ProBook 6460b Notebook PC HP ProBook 6460p Notebook PC √ HP EliteBook 8460p Notebook PC HP EliteBook 8460w Mobile Workstation Intel® Core™ i7 processor, Quad Core 2860M, 2.... to 3.20) √ processor 3-MB L3 cache, 4 threads 2430M, 2.40-GHz (Turbo up to 3.00) √ processor 3-MB L3 cache, 4 threads HP EliteBook 8460p Notebook PC HP EliteBook 8460w Mobile Workstation √ √ √ √ √ √ √ √ √ √ √ √ √ √...
1 Product description Category Product Name Processors Description HP ProBook 6460b Notebook PC HP ProBook 6460p Notebook PC √ HP EliteBook 8460p Notebook PC HP EliteBook 8460w Mobile Workstation Intel® Core™ i7 processor, Quad Core 2860M, 2.... to 3.20) √ processor 3-MB L3 cache, 4 threads 2430M, 2.40-GHz (Turbo up to 3.00) √ processor 3-MB L3 cache, 4 threads HP EliteBook 8460p Notebook PC HP EliteBook 8460w Mobile Workstation √ √ √ √ √ √ √ √ √ √ √ √ √ √...
Service Guide
Page 11
Category Memory Flash cache Hard drives Description HP ProBook 6460b Notebook PC 35.6-cm (14.0-in) HD, anti-glare, LED √ SVA (1366x768) with camera and WWAN 35.6-cm (14.0-in) HD+, ...-accessible √ Supports the following drives: √ ● 750-GB, 7200 ● 500-GB, 7200 ● 320-GB, 7200-rpm ● 250-GB, 7200 HP EliteBook 8460p Notebook PC √ HP EliteBook 8460w Mobile Workstation √ √ √ √ √ √ √ √ √ √ √ √ √ √ √ √ √ √ √ &#...
Category Memory Flash cache Hard drives Description HP ProBook 6460b Notebook PC 35.6-cm (14.0-in) HD, anti-glare, LED √ SVA (1366x768) with camera and WWAN 35.6-cm (14.0-in) HD+, ...-accessible √ Supports the following drives: √ ● 750-GB, 7200 ● 500-GB, 7200 ● 320-GB, 7200-rpm ● 250-GB, 7200 HP EliteBook 8460p Notebook PC √ HP EliteBook 8460w Mobile Workstation √ √ √ √ √ √ √ √ √ √ √ √ √ √ √ √ √ √ √ &#...
Service Guide
Page 12
Category Upgrade bay Microphone Audio Webcam Modem Ethernet Description HP ProBook 6460b Notebook PC Supports the following solid-state √ drives: ● 160-GB ● 128-GB Fixed √ Customer-... √ network interface card (non-vPro models) S3/S4/S5 wake on LAN √ NIC power down technology √ Ethernet cable not included √ HP EliteBook 8460p Notebook PC √ HP EliteBook 8460w Mobile Workstation √ √ √ √ √ √ √ √ √ √ √ √ √ √ √ √ &#...
Category Upgrade bay Microphone Audio Webcam Modem Ethernet Description HP ProBook 6460b Notebook PC Supports the following solid-state √ drives: ● 160-GB ● 128-GB Fixed √ Customer-... √ network interface card (non-vPro models) S3/S4/S5 wake on LAN √ NIC power down technology √ Ethernet cable not included √ HP EliteBook 8460p Notebook PC √ HP EliteBook 8460w Mobile Workstation √ √ √ √ √ √ √ √ √ √ √ √ √ √ √ √ &#...
Service Guide
Page 13
Category Wireless External media card Ports Description HP ProBook 6460b Notebook PC HP EliteBook 8460p Notebook PC HP EliteBook 8460w Mobile Workstation Integrated WLAN options by way of wireless module: Two WLAN antennas built into display √ assembly Three WLAN antennas built into display ...
Category Wireless External media card Ports Description HP ProBook 6460b Notebook PC HP EliteBook 8460p Notebook PC HP EliteBook 8460w Mobile Workstation Integrated WLAN options by way of wireless module: Two WLAN antennas built into display √ assembly Three WLAN antennas built into display ...
Service Guide
Page 14
...-detect) 1394a √ 3-pin AC power √ Secondary battery connector √ Docking connector √ HP Docking Station √ HP Advanced Docking Station √ Keyboard with DuraKeys Dual point √ Spill-resistant design √ Full chiclet ... Li-ion battery √ 3-cell, 2.8-Ah (31-Wh) Li-ion battery √ Supports 9-cell, 73-Wh HP Ultra- √ Capacity Extended Life Battery HP EliteBook 8460p Notebook PC √ √ √ HP EliteBook 8460w Mobile Workstation √ √ √ √ √ √ √ √ √ ...
...-detect) 1394a √ 3-pin AC power √ Secondary battery connector √ Docking connector √ HP Docking Station √ HP Advanced Docking Station √ Keyboard with DuraKeys Dual point √ Spill-resistant design √ Full chiclet ... Li-ion battery √ 3-cell, 2.8-Ah (31-Wh) Li-ion battery √ Supports 9-cell, 73-Wh HP Ultra- √ Capacity Extended Life Battery HP EliteBook 8460p Notebook PC √ √ √ HP EliteBook 8460w Mobile Workstation √ √ √ √ √ √ √ √ √ ...
Service Guide
Page 15
... - Category Security Operating system Description HP ProBook 6460b Notebook PC Supports 9-cell, 100-Wh HP Extended √ Life Battery Supports 6-cell, 55-Wh HP Long Life Li- √ ion battery HP Fast Charge Technology √ Integrated fingerprint...8730; Microsoft Basics Windows 7 Home Premium 32 with √ Microsoft Basics Windows Vista Home Basic 32 with √ Microsoft Office 2010 Personal HP EliteBook 8460p Notebook PC √ HP EliteBook 8460w Mobile Workstation √ √ √ √ √ √ √ √ √ √ √...
... - Category Security Operating system Description HP ProBook 6460b Notebook PC Supports 9-cell, 100-Wh HP Extended √ Life Battery Supports 6-cell, 55-Wh HP Long Life Li- √ ion battery HP Fast Charge Technology √ Integrated fingerprint...8730; Microsoft Basics Windows 7 Home Premium 32 with √ Microsoft Basics Windows Vista Home Basic 32 with √ Microsoft Office 2010 Personal HP EliteBook 8460p Notebook PC √ HP EliteBook 8460w Mobile Workstation √ √ √ √ √ √ √ √ √ √ √...
Service Guide
Page 16
Category Description HP ProBook 6460b Notebook PC Windows 7 Professional 64 with √ Microsoft Office 2010 Home & Business Windows 7 Professional 64 with √ Microsoft Office... 7 Home Premium 64 √ Windows 7 Home Premium 32 √ Windows 7 Starter 32 √ DRDVD Windows 7 √ DRDVD Windows 7 with WinDVD √ Web-only support: HP EliteBook 8460p Notebook PC √ HP EliteBook 8460w Mobile Workstation √ √ √ √ √ √ √ √ √ √ √ √ √ √ √ √ √...
Category Description HP ProBook 6460b Notebook PC Windows 7 Professional 64 with √ Microsoft Office 2010 Home & Business Windows 7 Professional 64 with √ Microsoft Office... 7 Home Premium 64 √ Windows 7 Home Premium 32 √ Windows 7 Starter 32 √ DRDVD Windows 7 √ DRDVD Windows 7 with WinDVD √ Web-only support: HP EliteBook 8460p Notebook PC √ HP EliteBook 8460w Mobile Workstation √ √ √ √ √ √ √ √ √ √ √ √ √ √ √ √ √...
Service Guide
Page 17
Category Serviceability Description HP ProBook 6460b Notebook PC Windows XP Professional 64 Windows XP Professional 32 √ Windows Vista Enterprise 32/64 √ Windows... √ Battery (system) √ Hard drive √ Memory module √ Optical drive √ Mini-PCI components (WLAN, WWAN, √ SIM) Modem √ Keyboard √ HP EliteBook 8460p Notebook PC √ HP EliteBook 8460w Mobile Workstation √ √ √ √ √ √ √ √ √ √ √ √ √ √ √ √ √...
Category Serviceability Description HP ProBook 6460b Notebook PC Windows XP Professional 64 Windows XP Professional 32 √ Windows Vista Enterprise 32/64 √ Windows... √ Battery (system) √ Hard drive √ Memory module √ Optical drive √ Mini-PCI components (WLAN, WWAN, √ SIM) Modem √ Keyboard √ HP EliteBook 8460p Notebook PC √ HP EliteBook 8460w Mobile Workstation √ √ √ √ √ √ √ √ √ √ √ √ √ √ √ √ √...
Service Guide
Page 43
... WHr, 2.8 Ah, long life) 6-cell (2.55 Ah) (1-year warranty) 3-cell (31 WHr, 2.8 Ah) Base enclosure (includes rubber feet) For use with HP ProBook 6460b computer models For use with HP EliteBook 8460p and 8460w computer models Cable Kit (not illustrated; The Bluetooth module cable is included in the Cable Kit, spare part number 641830...
... WHr, 2.8 Ah, long life) 6-cell (2.55 Ah) (1-year warranty) 3-cell (31 WHr, 2.8 Ah) Base enclosure (includes rubber feet) For use with HP ProBook 6460b computer models For use with HP EliteBook 8460p and 8460w computer models Cable Kit (not illustrated; The Bluetooth module cable is included in the Cable Kit, spare part number 641830...
Service Guide
Page 44
Display components Item Description (1) Display bezel For use with HP ProBook 6460b models with a webcam For use with HP EliteBook 8460p models with a webcam For use with HP EliteBook 8460w models with a webcam (2) Webcam module with microphone For use with HP ProBook 6460b models For use with HP EliteBook 8460p/w models 36 Chapter 3 Illustrated parts catalog Spare part number 643918-001 643919-001 643920-001 642795-001 642796-001
Display components Item Description (1) Display bezel For use with HP ProBook 6460b models with a webcam For use with HP EliteBook 8460p models with a webcam For use with HP EliteBook 8460w models with a webcam (2) Webcam module with microphone For use with HP ProBook 6460b models For use with HP EliteBook 8460p/w models 36 Chapter 3 Illustrated parts catalog Spare part number 643918-001 643919-001 643920-001 642795-001 642796-001
Service Guide
Page 45
... 6460b models For use in HP EliteBook 8460p/w models (9) Display enclosure For use in HP ProBook 6460b models For use in HP EliteBook 8460p models For use in HP EliteBook 8460p/w models; includes two antennas For use in HP ProBook 6460b models; Item Description Microphone module (not illustrated) For use with HP ProBook 6460b models For use with HP EliteBook 8460p/w models (3) Display hinges (includes...
... 6460b models For use in HP EliteBook 8460p/w models (9) Display enclosure For use in HP ProBook 6460b models For use in HP EliteBook 8460p models For use in HP EliteBook 8460p/w models; includes two antennas For use in HP ProBook 6460b models; Item Description Microphone module (not illustrated) For use with HP ProBook 6460b models For use with HP EliteBook 8460p/w models (3) Display hinges (includes...
Service Guide
Page 46
Item Description Display Screw Kit (not illustrated) For use in HP ProBook 6460b models For use in HP EliteBook 8460p/w models Display Rubber Kit (not illustrated) Display Panel Support Kit, includes: ● WLAN antenna kit ● WWAN antenna kit ● Display HD cable kit ● Display HD+ cable kit ● Display enclosure For use in 6460b models For use in 8460p models For use in 8460w models Spare part number 642787-001 642788-001 642785-001 657836-001 657837-001 657838-001 38 Chapter 3 Illustrated parts catalog
Item Description Display Screw Kit (not illustrated) For use in HP ProBook 6460b models For use in HP EliteBook 8460p/w models Display Rubber Kit (not illustrated) Display Panel Support Kit, includes: ● WLAN antenna kit ● WWAN antenna kit ● Display HD cable kit ● Display HD+ cable kit ● Display enclosure For use in 6460b models For use in 8460p models For use in 8460w models Spare part number 642787-001 642788-001 642785-001 657836-001 657837-001 657838-001 38 Chapter 3 Illustrated parts catalog
Service Guide
Page 48
Plastics Kit Item (1) (2) (3) (4) Description Plastics Kit for use in HP ProBook 6460b models Plastics Kit for use in HP EliteBook 8460p/8460w models RJ-11 jack ExpressCard slot protective insert Optical drive protective insert Bottom door Spare part number 641832-001 642804-001 40 Chapter 3 Illustrated parts catalog
Plastics Kit Item (1) (2) (3) (4) Description Plastics Kit for use in HP ProBook 6460b models Plastics Kit for use in HP EliteBook 8460p/8460w models RJ-11 jack ExpressCard slot protective insert Optical drive protective insert Bottom door Spare part number 641832-001 642804-001 40 Chapter 3 Illustrated parts catalog
Service Guide
Page 58
... WWAN, and USB 3.0 ports Keyboard with pointing stick for use in HP EliteBook 8460p models in the United States (includes keyboard and pointing stick cables) Keyboard with pointing stick for use in HP EliteBook 8460p models in the United Kingdom (includes keyboard and pointing stick cables) Keyboard... with pointing stick for use in HP EliteBook 8460p models in Germany (includes keyboard and pointing stick cables) Keyboard with...
... WWAN, and USB 3.0 ports Keyboard with pointing stick for use in HP EliteBook 8460p models in the United States (includes keyboard and pointing stick cables) Keyboard with pointing stick for use in HP EliteBook 8460p models in the United Kingdom (includes keyboard and pointing stick cables) Keyboard... with pointing stick for use in HP EliteBook 8460p models in Germany (includes keyboard and pointing stick cables) Keyboard with...
Service Guide
Page 59
... 642760-BG1 642760-D61 Description Keyboard with pointing stick for use in HP EliteBook 8460p models in Norway (includes keyboard and pointing stick cables) Keyboard with pointing stick for use in HP EliteBook 8460p models in French Canada (includes keyboard and pointing stick cables) Keyboard ... keyboard and pointing stick cables) Keyboard with pointing stick for use in HP EliteBook 8460p models in Taiwan (includes keyboard and pointing stick cables) Keyboard with pointing stick for use in HP EliteBook 8460p models in South Korea (includes keyboard and pointing stick cables) Keyboard with...
... 642760-BG1 642760-D61 Description Keyboard with pointing stick for use in HP EliteBook 8460p models in Norway (includes keyboard and pointing stick cables) Keyboard with pointing stick for use in HP EliteBook 8460p models in French Canada (includes keyboard and pointing stick cables) Keyboard ... keyboard and pointing stick cables) Keyboard with pointing stick for use in HP EliteBook 8460p models in Taiwan (includes keyboard and pointing stick cables) Keyboard with pointing stick for use in HP EliteBook 8460p models in South Korea (includes keyboard and pointing stick cables) Keyboard with...
Service Guide
Page 60
... Iceland (includes keyboard and pointing stick cables) 642760-DJ1 Keyboard with pointing stick for use in HP EliteBook 8460p models in Greece (includes keyboard and pointing stick cables) 642760-DW1 Keyboard with pointing stick for use in HP EliteBook 8460p models in the French Arabic region (includes keyboard cable) 642761-001 Keyboard with pointing stick for...
... Iceland (includes keyboard and pointing stick cables) 642760-DJ1 Keyboard with pointing stick for use in HP EliteBook 8460p models in Greece (includes keyboard and pointing stick cables) 642760-DW1 Keyboard with pointing stick for use in HP EliteBook 8460p models in the French Arabic region (includes keyboard cable) 642761-001 Keyboard with pointing stick for...
Service Guide
Page 61
...(includes display cable and webcam cable) Display Cable Kit for use in HP EliteBook 8460p models with HD+ displays (includes display cable and webcam cable) Display Cable Kit for use in HP EliteBook 8460w models with HD+ displays (includes display cable and webcam cable) Webcam...HP ProBook 8460p/w models WLAN antennas for use in HP ProBook 6460b models (includes two antennas) WLAN antennas for use in HP EliteBook 8460p/w models (includes three antennas) WWAN antennas for use in HP ProBook 6460b models WWAN antennas for use in HP EliteBook 8460p/w models Plastics Kit for use in HP EliteBook 8460p...
...(includes display cable and webcam cable) Display Cable Kit for use in HP EliteBook 8460p models with HD+ displays (includes display cable and webcam cable) Display Cable Kit for use in HP EliteBook 8460w models with HD+ displays (includes display cable and webcam cable) Webcam...HP ProBook 8460p/w models WLAN antennas for use in HP ProBook 6460b models (includes two antennas) WLAN antennas for use in HP EliteBook 8460p/w models (includes three antennas) WWAN antennas for use in HP ProBook 6460b models WWAN antennas for use in HP EliteBook 8460p/w models Plastics Kit for use in HP EliteBook 8460p...
Service Guide
Page 70
There are adhesive-backed rubber pads. Computer feet The computer feet are 6 rubber feet that attach to the base enclosure in the Rubber Kit, spare part number 641831-001 for HP ProBook 6460b models and 642768-001 for HP EliteBook 8460p/w models. The feet are included in the locations illustrated below. 62 Chapter 4 Removal and replacement procedures
There are adhesive-backed rubber pads. Computer feet The computer feet are 6 rubber feet that attach to the base enclosure in the Rubber Kit, spare part number 641831-001 for HP ProBook 6460b models and 642768-001 for HP EliteBook 8460p/w models. The feet are included in the locations illustrated below. 62 Chapter 4 Removal and replacement procedures
