Quick Setup and Getting Started Guide
Page 23
...monitor connector on the source selected as the primary VGA adapter. During boot, the other option. ENWW Helpful Hints 15 problem. If the system beeps, then the keyboard should be the default VGA source in again. See Solving Hardware Installation Problems on page 20 for instructions. ● Be...the power button again to be plugged into these ports, the monitor will not function. Refer to Interpreting POST Diagnostic Front Panel LEDs and Audible Codes on power loss is dim. ● Press and hold any key on . ● If you have installed an operating system other than ...
...monitor connector on the source selected as the primary VGA adapter. During boot, the other option. ENWW Helpful Hints 15 problem. If the system beeps, then the keyboard should be the default VGA source in again. See Solving Hardware Installation Problems on page 20 for instructions. ● Be...the power button again to be plugged into these ports, the monitor will not function. Refer to Interpreting POST Diagnostic Front Panel LEDs and Audible Codes on power loss is dim. ● Press and hold any key on . ● If you have installed an operating system other than ...
Quick Setup and Getting Started Guide
Page 30
...To avoid damage to determine if you are codes for specific problems. 3. Replace DIMMs one at a time to verify the proper installation. Replace third-party memory with HP memory. 4. Replace the system board. 22 Quick Setup & Getting Started ENWW Beeps and flashing LEDs are using the correct ...memory modules and to isolate the faulty module. Observe the beeps and LED lights on the front of the...
...To avoid damage to determine if you are codes for specific problems. 3. Replace DIMMs one at a time to verify the proper installation. Replace third-party memory with HP memory. 4. Replace the system board. 22 Quick Setup & Getting Started ENWW Beeps and flashing LEDs are using the correct ...memory modules and to isolate the faulty module. Observe the beeps and LED lights on the front of the...
Quick Setup and Getting Started Guide
Page 31
...Check each option card by a two second pause, and the computer beeps six times. (Beeps stop after fifth iteration but LEDs continue flashing.) Cause Solution Bad option card. 1. Interpreting POST Diagnostic Front Panel LEDs and Audible Codes If you see flashing LEDs on the system to see the Troubleshooting Guide...second, followed by removing the cards one at time (if multiple cards), then power on the front of the computer or if you hear beeps, see if fault goes away. 2. ENWW Basic Troubleshooting 23 Once bad card is identified, remove and replace bad option card. 3. Power LED...
...Check each option card by a two second pause, and the computer beeps six times. (Beeps stop after fifth iteration but LEDs continue flashing.) Cause Solution Bad option card. 1. Interpreting POST Diagnostic Front Panel LEDs and Audible Codes If you see flashing LEDs on the system to see the Troubleshooting Guide...second, followed by removing the cards one at time (if multiple cards), then power on the front of the computer or if you hear beeps, see if fault goes away. 2. ENWW Basic Troubleshooting 23 Once bad card is identified, remove and replace bad option card. 3. Power LED...
Desktop Management Guide
Page 21
... power LED will be formatted using the FAT12, FAT16, or FAT32 file system. 3. The Boot Block is a flash-protected section of the ROM that contains code that checks for BIOS image files. If no appropriate BIOS image is found , it enters Boot Block Emergency Recovery Mode, complete the following steps: 1. Turn... a CD or USB flash device containing the desired BIOS image file in an optical drive. If the system successfully reprograms the ROM, the system will beep 8 times.
... power LED will be formatted using the FAT12, FAT16, or FAT32 file system. 3. The Boot Block is a flash-protected section of the ROM that contains code that checks for BIOS image files. If no appropriate BIOS image is found , it enters Boot Block Emergency Recovery Mode, complete the following steps: 1. Turn... a CD or USB flash device containing the desired BIOS image file in an optical drive. If the system successfully reprograms the ROM, the system will beep 8 times.
Quick Setup and Getting Started Guide - Enhanced for Accessibility
Page 17
... the front of general suggestions before taking further action: ● Check that the computer and monitor are error codes that the voltage select switch (some models) is set in suspend mode for at least four seconds then press the power button again to restart ... electrical outlet. ● Check to the appropriate voltage for your computer after installing a non-plug and play expansion board or other option. If the system beeps, then the keyboard should be operating correctly. ● Check all cable connections for instructions.
... the front of general suggestions before taking further action: ● Check that the computer and monitor are error codes that the voltage select switch (some models) is set in suspend mode for at least four seconds then press the power button again to restart ... electrical outlet. ● Check to the appropriate voltage for your computer after installing a non-plug and play expansion board or other option. If the system beeps, then the keyboard should be operating correctly. ● Check all cable connections for instructions.
Quick Setup and Getting Started Guide - Enhanced for Accessibility
Page 24
... can also use Computer Setup to reconfigure or disable devices to the Reboot the computer and follow the instructions for configuration, you are codes for the board and choose a basic configuration that does not cause a resource conflict. USB ports on the computer to integrate the device... to verify the proper installation. Cause Solution Power switch of new external device is not recognized as part of the system. Observe the beeps and LED lights on . If you of changes to resolve the resource conflict. Table 2 Solving Hardware Installation Problems (continued) A new...
... can also use Computer Setup to reconfigure or disable devices to the Reboot the computer and follow the instructions for configuration, you are codes for the board and choose a basic configuration that does not cause a resource conflict. USB ports on the computer to integrate the device... to verify the proper installation. Cause Solution Power switch of new external device is not recognized as part of the system. Observe the beeps and LED lights on . If you of changes to resolve the resource conflict. Table 2 Solving Hardware Installation Problems (continued) A new...
Quick Setup and Getting Started Guide - Enhanced for Accessibility
Page 26
... times. (Beeps stop after fifth iteration but LEDs continue flashing.) Cause Solution Bad option card. 1. Power off the computer and remove the power cord before or during POST that do not necessarily have an error code or text message associated with them. NOTE: If you see if fault goes away.... 2. Table 3 Diagnostic Front Panel LEDs and Audible Codes Activity Beeps Possible Cause Recommended Action Green Power LED On. When the computer is...
... times. (Beeps stop after fifth iteration but LEDs continue flashing.) Cause Solution Bad option card. 1. Power off the computer and remove the power cord before or during POST that do not necessarily have an error code or text message associated with them. NOTE: If you see if fault goes away.... 2. Table 3 Diagnostic Front Panel LEDs and Audible Codes Activity Beeps Possible Cause Recommended Action Green Power LED On. When the computer is...
Quick Setup and Getting Started Guide - Enhanced for Accessibility
Page 27
Table 3 Diagnostic Front Panel LEDs and Audible Codes (continued) Activity Beeps Possible Cause Recommended Action Green Power LED flashes every two seconds. Processor thermal 1. Ensure that the computer air vents are functioning properly. 3. Contact an ...in Suspend to ensure all devices are not blocked and the processor cooling fan is solved. Processor not installed (not an indicator of bad processor). 1. Beeps stop after fifth iteration but LEDs continue until problem is not properly attached to wake the computer. Replace the power supply. 4. None Computer in , ...
Table 3 Diagnostic Front Panel LEDs and Audible Codes (continued) Activity Beeps Possible Cause Recommended Action Green Power LED flashes every two seconds. Processor thermal 1. Ensure that the computer air vents are functioning properly. 3. Contact an ...in Suspend to ensure all devices are not blocked and the processor cooling fan is solved. Processor not installed (not an indicator of bad processor). 1. Beeps stop after fifth iteration but LEDs continue until problem is not properly attached to wake the computer. Replace the power supply. 4. None Computer in , ...
Quick Setup and Getting Started Guide - Enhanced for Accessibility
Page 28
... once every second, followed by a two second pause. Beeps stop after fifth iteration but LEDs continue until problem is...eight times, once every second, followed by a two second pause. Beeps stop after fifth iteration but LEDs continue until problem is solved. ...For systems with the latest BIOS image. Replace the system board. Beeps stop after fifth iteration but LEDs continue until problem is solved. Reseat...system board. Table 3 Diagnostic Front Panel LEDs and Audible Codes (continued) Activity Beeps Possible Cause Recommended Action Red Power LED flashes 5 five times...
... once every second, followed by a two second pause. Beeps stop after fifth iteration but LEDs continue until problem is...eight times, once every second, followed by a two second pause. Beeps stop after fifth iteration but LEDs continue until problem is solved. ...For systems with the latest BIOS image. Replace the system board. Beeps stop after fifth iteration but LEDs continue until problem is solved. Reseat...system board. Table 3 Diagnostic Front Panel LEDs and Audible Codes (continued) Activity Beeps Possible Cause Recommended Action Red Power LED flashes 5 five times...
Quick Setup and Getting Started Guide - Enhanced for Accessibility
Page 29
... goes away. 2. If it is turned on . Proper voltage setting depends on and LEDs are properly connected to the system board. 4. Beeps stop after fifth iteration but is unable to boot. System does not power on your region. 2. Try the following: 1. Proper voltage setting...hood and check that both power supply cables are not flashing. Replace the system board. Table 3 Diagnostic Front Panel LEDs and Audible Codes (continued) Activity Beeps Possible Cause Recommended Action Red Power LED flashes 9 nine times, once every second, followed by removing the card (one at a ...
... goes away. 2. If it is turned on . Proper voltage setting depends on and LEDs are properly connected to the system board. 4. Beeps stop after fifth iteration but is unable to boot. System does not power on your region. 2. Try the following: 1. Proper voltage setting...hood and check that both power supply cables are not flashing. Replace the system board. Table 3 Diagnostic Front Panel LEDs and Audible Codes (continued) Activity Beeps Possible Cause Recommended Action Red Power LED flashes 9 nine times, once every second, followed by removing the card (one at a ...
Quick Setup and Getting Started Guide - Enhanced for Accessibility
Page 30
If the 5V_aux light on the system board is not turned on, remove the expansion cards one at a time until the 5V_aux light on the system board turns on. It the problem persists, replace the power supply. 22 Quick Setup & Getting Started ENWW Table 3 Diagnostic Front Panel LEDs and Audible Codes (continued) Activity Beeps Possible Cause Recommended Action problem persists, replace the system board. 5.
If the 5V_aux light on the system board is not turned on, remove the expansion cards one at a time until the 5V_aux light on the system board turns on. It the problem persists, replace the power supply. 22 Quick Setup & Getting Started ENWW Table 3 Diagnostic Front Panel LEDs and Audible Codes (continued) Activity Beeps Possible Cause Recommended Action problem persists, replace the system board. 5.
HP Compaq dc7700 Business Desktop PC Service Reference Guide, 1st Edition
Page 40
...433612-001 Service Reference Guide, dc7700 Turn the power on the computer. For more information on HPQFlash, visit http://www.hp.com/support/files and enter the.... When an invalid system BIOS image is detected, the system power LED will beep 8 times. Remove the removable media used to locally update or restore the system... the desired BIOS image file in the unlikely event of the ROM that contains code that checks for a valid system BIOS image when the system is turned on ... BIOS unusable. Desktop Management 3.4.2 HPQFlash The HPQFlash utility is used to upgrade the BIOS. 5. Turn off ....
...433612-001 Service Reference Guide, dc7700 Turn the power on the computer. For more information on HPQFlash, visit http://www.hp.com/support/files and enter the.... When an invalid system BIOS image is detected, the system power LED will beep 8 times. Remove the removable media used to locally update or restore the system... the desired BIOS image file in the unlikely event of the ROM that contains code that checks for a valid system BIOS image when the system is turned on ... BIOS unusable. Desktop Management 3.4.2 HPQFlash The HPQFlash utility is used to upgrade the BIOS. 5. Turn off ....
HP Compaq dc7700 Business Desktop PC Service Reference Guide, 1st Edition
Page 213
... fifth iteration but is not spinning, then replace heatsink-fan assembly. Beeps None None 2 Possible Cause Recommended Action Computer on all diagnostic lights and audible codes are available on . None required. If the processor fan is not spinning, make sure the fan's cable is illuminated, the system .... OR The heatsink/fan assembly is solved. If fan is plugged in which they should be blocked or not turning. Service Reference Guide, dc7700 433612-001 C-9 Red Power LED flashes two times, once every second, followed by a two second pause. If the LED is plugged onto...
... fifth iteration but is not spinning, then replace heatsink-fan assembly. Beeps None None 2 Possible Cause Recommended Action Computer on all diagnostic lights and audible codes are available on . None required. If the processor fan is not spinning, make sure the fan's cable is illuminated, the system .... OR The heatsink/fan assembly is solved. If fan is plugged in which they should be blocked or not turning. Service Reference Guide, dc7700 433612-001 C-9 Red Power LED flashes two times, once every second, followed by a two second pause. If the LED is plugged onto...
HP Compaq dc7700 Business Desktop PC Service Reference Guide, 1st Edition
Page 214
Beeps stop after fifth iteration...present. 2. Replace the power supply. 4. Replace third-party memory with HP memory. 4. Beeps stop after fifth iteration but LEDs continue until failure occurs. Beeps 3 4 5 Possible Cause Processor not installed (not an indicator of ... POST Error Messages POST Diagnostic Front Panel LEDs and Audible Codes (Continued) Activity Red Power LED flashes three times, once every second, followed ...by a two second pause. Power on the system board. 2. Beeps stop after fifth iteration but LEDs continue until problem is overloaded). Red ...
Beeps stop after fifth iteration...present. 2. Replace the power supply. 4. Replace third-party memory with HP memory. 4. Beeps stop after fifth iteration but LEDs continue until failure occurs. Beeps 3 4 5 Possible Cause Processor not installed (not an indicator of ... POST Error Messages POST Diagnostic Front Panel LEDs and Audible Codes (Continued) Activity Red Power LED flashes three times, once every second, followed ...by a two second pause. Power on the system board. 2. Beeps stop after fifth iteration but LEDs continue until problem is overloaded). Red ...
HP Compaq dc7700 Business Desktop PC Service Reference Guide, 1st Edition
Page 215
...). Reseat the graphics card. 2. For systems with the latest BIOS image. POST Error Messages POST Diagnostic Front Panel LEDs and Audible Codes (Continued) Activity Red Power LED flashes six times, once every second, followed by a two second pause. Red Power LED flashes ...two second pause. Service Reference Guide, dc7700 433612-001 C-11 Replace the graphics card. 3. Replace the system board. 1. Replace the system board. See the "Boot Block Emergency Recovery Mode" section of the Desktop Management Guide on bad checksum. Beeps stop after fifth iteration but LEDs continue...
...). Reseat the graphics card. 2. For systems with the latest BIOS image. POST Error Messages POST Diagnostic Front Panel LEDs and Audible Codes (Continued) Activity Red Power LED flashes six times, once every second, followed by a two second pause. Red Power LED flashes ...two second pause. Service Reference Guide, dc7700 433612-001 C-11 Replace the graphics card. 3. Replace the system board. 1. Replace the system board. See the "Boot Block Emergency Recovery Mode" section of the Desktop Management Guide on bad checksum. Beeps stop after fifth iteration but LEDs continue...
HP Compaq dc7700 Business Desktop PC Service Reference Guide, 1st Edition
Page 216
...Beeps stop after fifth iteration but is unable to boot. Proper voltage setting depends on but LEDs continue until problem is identified, remove and replace the bad option card. 3. Check each option card by a two second pause. Replace the system board. C-12 433612-001 Service Reference Guide, dc7700...Bad option card. POST Error Messages POST Diagnostic Front Panel LEDs and Audible Codes (Continued) Activity Red Power LED flashes nine times, once every second, followed by a two second pause. Beeps stop after fifth iteration but LEDs continue until problem is set to see ...
...Beeps stop after fifth iteration but is unable to boot. Proper voltage setting depends on but LEDs continue until problem is identified, remove and replace the bad option card. 3. Check each option card by a two second pause. Replace the system board. C-12 433612-001 Service Reference Guide, dc7700...Bad option card. POST Error Messages POST Diagnostic Front Panel LEDs and Audible Codes (Continued) Activity Red Power LED flashes nine times, once every second, followed by a two second pause. Beeps stop after fifth iteration but LEDs continue until problem is set to see ...
HP Compaq dc7700 Business Desktop PC Service Reference Guide, 1st Edition
Page 217
...on the system board is turned on green then: 1. Check to the appropriate voltage. POST Error Messages POST Diagnostic Front Panel LEDs and Audible Codes (Continued) Activity System does not power on and LEDs are properly connected to the system board. 3. Try the following: 1. Check that ... OR Press and hold the power button for less than 4 seconds. Open hood and check that both power supply cables are not flashing. Beeps None Possible Cause System unable to power on. Recommended Action Press and hold the power button for less than 4 seconds. Replace the system...
...on the system board is turned on green then: 1. Check to the appropriate voltage. POST Error Messages POST Diagnostic Front Panel LEDs and Audible Codes (Continued) Activity System does not power on and LEDs are properly connected to the system board. 3. Try the following: 1. Check that ... OR Press and hold the power button for less than 4 seconds. Open hood and check that both power supply cables are not flashing. Beeps None Possible Cause System unable to power on. Recommended Action Press and hold the power button for less than 4 seconds. Replace the system...
HP Compaq dx7300 and dc7700 Business PC Technical Reference Guide, 1st Edition
Page 107
Audio Format Front Mic Audio In Rear Mic Audio In [1] CD Audio In Line Audio In PC Beep In Mux/Gain Line Audio Out PB Gain HP Audio Out PB Gain Mux REC Gain ADC w/SRC L/R Audio In SDI HD Audio Interface RST# BCLK SYNC HD Audio Link Bus to/from the ... (saved) onto a disk drive, routed through an analog-to-digital converter (ADC). Input/Output Interfaces 5.8.3 HD Audio Codec The HD Audio Codec provides pulse code modulation (PCM) coding and decoding of audio information as well as SD OUT data and is decoded and either routed through an equalizer or applied directly to...
Audio Format Front Mic Audio In Rear Mic Audio In [1] CD Audio In Line Audio In PC Beep In Mux/Gain Line Audio Out PB Gain HP Audio Out PB Gain Mux REC Gain ADC w/SRC L/R Audio In SDI HD Audio Interface RST# BCLK SYNC HD Audio Link Bus to/from the ... (saved) onto a disk drive, routed through an analog-to-digital converter (ADC). Input/Output Interfaces 5.8.3 HD Audio Codec The HD Audio Codec provides pulse code modulation (PCM) coding and decoding of audio information as well as SD OUT data and is decoded and either routed through an equalizer or applied directly to...
HP Compaq dx7300 and dc7700 Business PC Technical Reference Guide, 1st Edition
Page 139
... 9 times @ 1 Hz Blinks red 10 times @ 1 Hz Table 8-1 Boot Error Codes Audible (speaker) Meaning None Processor thermal shut down. None Processor not installed. Check/replace system board. 8 beeps Invalid ROM (checksum error). Check power supply, CPU, system board. Technical Reference Guide www.hp.com 8-5 On system with integrated graphics, check/replace system board...
... 9 times @ 1 Hz Blinks red 10 times @ 1 Hz Table 8-1 Boot Error Codes Audible (speaker) Meaning None Processor thermal shut down. None Processor not installed. Check/replace system board. 8 beeps Invalid ROM (checksum error). Check power supply, CPU, system board. Technical Reference Guide www.hp.com 8-5 On system with integrated graphics, check/replace system board...
Troubleshooting Guide
Page 25
... that has been disabled Run the Computer Setup utility and ensure the device's SATA in Computer Setup. Hard drive is blinking RED and if any beeps are heard. Observe if the front panel Power LED is damaged. the system board connector labeled P60 SATA 0. Install system files for the blinking red...
... that has been disabled Run the Computer Setup utility and ensure the device's SATA in Computer Setup. Hard drive is blinking RED and if any beeps are heard. Observe if the front panel Power LED is damaged. the system board connector labeled P60 SATA 0. Install system files for the blinking red...