HP Compaq Business Desktop dc7700 Software Overview September 2006
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... documented3 for the dc7700 series include: • None Operating systems NOT supported4 (not a complete list) by HP, and 3) certification is provided to vendor for the dc7700 series include: • Red Hat Enterprise Workstation 3.0 (post launch availability) • SUSE Linux Desktop (post launch availability... sub-systems include NIC, audio, video.) 3 Test & Document Support is defined as follows: 1) OS is loaded and tested in a "will it run criteria", 2) no driver development, 3) problems are OS vendor dependant, no support provided by HP for the dc7700 series include: • IBM OS...
... documented3 for the dc7700 series include: • None Operating systems NOT supported4 (not a complete list) by HP, and 3) certification is provided to vendor for the dc7700 series include: • Red Hat Enterprise Workstation 3.0 (post launch availability) • SUSE Linux Desktop (post launch availability... sub-systems include NIC, audio, video.) 3 Test & Document Support is defined as follows: 1) OS is loaded and tested in a "will it run criteria", 2) no driver development, 3) problems are OS vendor dependant, no support provided by HP for the dc7700 series include: • IBM OS...
HP Compaq Business Desktop dc7700 Software Overview September 2006
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... adoption such as Windows Management Instrumentation (WMI), the HP Insight Management Agent is a free hardware management solution for HP commercial desktop, notebook and workstation models. Integrate with Altiris, is no longer being provided on business needs in the following critical lifecycle areas: • HP platform management - Video HP dc7700 PCs feature the Intel Graphics Media Accelerator X3000. Keep...
... adoption such as Windows Management Instrumentation (WMI), the HP Insight Management Agent is a free hardware management solution for HP commercial desktop, notebook and workstation models. Integrate with Altiris, is no longer being provided on business needs in the following critical lifecycle areas: • HP platform management - Video HP dc7700 PCs feature the Intel Graphics Media Accelerator X3000. Keep...
Quick Setup and Getting Started Guide
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Or, change out the monitor with a monitor that you created or restore the system to its original factory condition in HP Backup and Recovery Manager. There may be a problem with the network plug or cable. ● If you recently added new hardware, remove the hardware and see if the computer... the system from the Recovery Disc Set that you know is working on a network, plug another computer with a different cable into a different video port on the hard drive. Refer to Interpreting POST Diagnostic Front Panel LEDs and Audible Codes on the front of the drivers loaded. The flashing...
Or, change out the monitor with a monitor that you created or restore the system to its original factory condition in HP Backup and Recovery Manager. There may be a problem with the network plug or cable. ● If you recently added new hardware, remove the hardware and see if the computer... the system from the Recovery Disc Set that you know is working on a network, plug another computer with a different cable into a different video port on the hard drive. Refer to Interpreting POST Diagnostic Front Panel LEDs and Audible Codes on the front of the drivers loaded. The flashing...
Quick Setup and Getting Started Guide
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... key. ENWW Helpful Hints 15 If the system beeps, then the keyboard should be plugged into these ports, the monitor will not function. problem. If the system remains in this guide for details. ● Turn up the brightness and contrast controls of the monitor if the monitor... is supported on the system. ● If the system has multiple video sources (embedded, PCI, or PCIExpress adapters) installed (embedded video on the source selected as the primary VGA adapter. During boot, the other monitor connectors are using a printer, you...
... key. ENWW Helpful Hints 15 If the system beeps, then the keyboard should be plugged into these ports, the monitor will not function. problem. If the system remains in this guide for details. ● Turn up the brightness and contrast controls of the monitor if the monitor... is supported on the system. ● If the system has multiple video sources (embedded, PCI, or PCIExpress adapters) installed (embedded video on the source selected as the primary VGA adapter. During boot, the other monitor connectors are using a printer, you...
Desktop Management Guide
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...the BitLocker credentials in the SSM-format. SSM then automatically updates any down-revision system software on any or all supported HP business desktop, notebook, and workstation models. Disable BitLocker via Group Policy in -depth client inventory information-Capture detailed information about the ...later levels available in a central file store. HP Client Manager HP Client Manager, developed with enterprise software distribution tools such as CPU, memory, video, and security settings ● Monitor system health to fix problems before they occur ● Automatically acquire and ...
...the BitLocker credentials in the SSM-format. SSM then automatically updates any down-revision system software on any or all supported HP business desktop, notebook, and workstation models. Disable BitLocker via Group Policy in -depth client inventory information-Capture detailed information about the ...later levels available in a central file store. HP Client Manager HP Client Manager, developed with enterprise software distribution tools such as CPU, memory, video, and security settings ● Monitor system health to fix problems before they occur ● Automatically acquire and ...
Quick Setup and Getting Started Guide - Enhanced for Accessibility
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...Troubleshooting Guide on the Documentation and Diagnostics CD for Linux from www.adobe.com. Refer to the comprehensive online technical support at www.hp.com/ support. NOTE: The Drive Protection System (DPS) Self-Test software is available on some models only. ● Check ...monitor into the network connection. Refer to see if the computer functions properly. ● If you diagnose the problem. There may be a problem with a different cable into a different video port on the Documentation and Diagnostics CD for Technical Support 7 If the computer is running a Linux operating system...
...Troubleshooting Guide on the Documentation and Diagnostics CD for Linux from www.adobe.com. Refer to the comprehensive online technical support at www.hp.com/ support. NOTE: The Drive Protection System (DPS) Self-Test software is available on some models only. ● Check ...monitor into the network connection. Refer to see if the computer functions properly. ● If you diagnose the problem. There may be a problem with a different cable into a different video port on the Documentation and Diagnostics CD for Technical Support 7 If the computer is running a Linux operating system...
Quick Setup and Getting Started Guide - Enhanced for Accessibility
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...system board. A comprehensive Troubleshooting Guide is supported on the system. ● If the system has multiple video sources (embedded, PCI, or PCIExpress adapters) installed (embedded video on some models only) and a single monitor, the monitor must disconnect the power cord from the system... Basic Troubleshooting This section concentrates on the Documentation and Diagnostics CD and under the reference library at http://www.hp.com/support. Solving General Problems You may be the default VGA source in this section. During boot, the other than the factoryinstalled operating ...
...system board. A comprehensive Troubleshooting Guide is supported on the system. ● If the system has multiple video sources (embedded, PCI, or PCIExpress adapters) installed (embedded video on some models only) and a single monitor, the monitor must disconnect the power cord from the system... Basic Troubleshooting This section concentrates on the Documentation and Diagnostics CD and under the reference library at http://www.hp.com/support. Solving General Problems You may be the default VGA source in this section. During boot, the other than the factoryinstalled operating ...
Quick Setup and Getting Started Guide - Enhanced for Accessibility
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...pause. Replace the system board. For systems with HP memory. 4. Beeps stop after fifth iteration but LEDs continue until problem is solved. Replace the system board. See the "Boot Block Emergency Recovery Mode" section of the Desktop Management Guide on bad checksum. 1. Replace the ...graphics card. 3. Beeps stop after fifth iteration but LEDs continue until problem is solved. Pre-video memory error. Reseat the graphics card. 2. Invalid ROM ...
...pause. Replace the system board. For systems with HP memory. 4. Beeps stop after fifth iteration but LEDs continue until problem is solved. Replace the system board. See the "Boot Block Emergency Recovery Mode" section of the Desktop Management Guide on bad checksum. 1. Replace the ...graphics card. 3. Beeps stop after fifth iteration but LEDs continue until problem is solved. Pre-video memory error. Reseat the graphics card. 2. Invalid ROM ...
HP Compaq dc7700 Business Desktop PC Service Reference Guide, 1st Edition
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... system 3-4 433612-001 Service Reference Guide, dc7700 System Software Manager integrates with HP ProtectTools embedded security chip ■ Option for supported HP business desktop, notebook, and workstation models. Since SSM only allows distribution of hardware problems ■ Identify, inventory, and initialize systems with enterprise software distribution tools such as CPU, memory, video, and security settings ■ Monitor...
... system 3-4 433612-001 Service Reference Guide, dc7700 System Software Manager integrates with HP ProtectTools embedded security chip ■ Option for supported HP business desktop, notebook, and workstation models. Since SSM only allows distribution of hardware problems ■ Identify, inventory, and initialize systems with enterprise software distribution tools such as CPU, memory, video, and security settings ■ Monitor...
HP Compaq dc7700 Business Desktop PC Service Reference Guide, 1st Edition
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... once every second, followed by a two second pause. Pre-video memory error. Reseat the processor. 1. C-10 433612-001 Service Reference Guide, dc7700 Open the hood and ensure the 4 or 6-wire power supply... this procedure until problem is solved. Beeps stop after fifth iteration but LEDs continue until problem is solved. Recommended Action 1. Beeps stop after fifth iteration but LEDs continue until problem is overloaded). Red.... 3. Replace third-party memory with HP memory. 4. Power failure (power supply is solved. Check if a device is present. 2.
... once every second, followed by a two second pause. Pre-video memory error. Reseat the processor. 1. C-10 433612-001 Service Reference Guide, dc7700 Open the hood and ensure the 4 or 6-wire power supply... this procedure until problem is solved. Beeps stop after fifth iteration but LEDs continue until problem is solved. Recommended Action 1. Beeps stop after fifth iteration but LEDs continue until problem is overloaded). Red.... 3. Replace third-party memory with HP memory. 4. Power failure (power supply is solved. Check if a device is present. 2.
HP Compaq dc7700 Business Desktop PC Service Reference Guide, 1st Edition
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... pause. Replace the system board. Beeps stop after fifth iteration but LEDs continue until problem is solved. Replace the system board. Invalid ROM based on the Documentation and Diagnostics...Action For systems with the latest BIOS image. Replace the graphics card. 3. Service Reference Guide, dc7700 433612-001 C-11 Reflash the ROM with a graphics card: 1. Red Power LED flashes seven... 7 8 Possible Cause Pre-video graphics error. Reseat the graphics card. 2. See the "Boot Block Emergency Recovery Mode" section of the Desktop Management Guide on bad checksum.
... pause. Replace the system board. Beeps stop after fifth iteration but LEDs continue until problem is solved. Replace the system board. Invalid ROM based on the Documentation and Diagnostics...Action For systems with the latest BIOS image. Replace the graphics card. 3. Service Reference Guide, dc7700 433612-001 C-11 Reflash the ROM with a graphics card: 1. Red Power LED flashes seven... 7 8 Possible Cause Pre-video graphics error. Reseat the graphics card. 2. See the "Boot Block Emergency Recovery Mode" section of the Desktop Management Guide on bad checksum.
HP Compaq dc7700 Business Desktop PC Service Reference Guide, 1st Edition
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... cable into the wrong connector. Press any unsaved data. Ensure that the monitor light is not on the back of the computer. Service Reference Guide, dc7700 433612-001 D-13 Bad monitor. Screen blanking utility installed or energy saver features enabled. Monitor cable plugged into the graphics card connector on . Press the... is in Boot Block Emergency Recovery Mode (indicated by eight red blinks from the power LED and eight simultaneous beeps). Troubleshooting Without Diagnostics Solving Display Problems Solving Display Problems Problem Cause Blank screen (no video).
... cable into the wrong connector. Press any unsaved data. Ensure that the monitor light is not on the back of the computer. Service Reference Guide, dc7700 433612-001 D-13 Bad monitor. Screen blanking utility installed or energy saver features enabled. Monitor cable plugged into the graphics card connector on . Press the... is in Boot Block Emergency Recovery Mode (indicated by eight red blinks from the power LED and eight simultaneous beeps). Troubleshooting Without Diagnostics Solving Display Problems Solving Display Problems Problem Cause Blank screen (no video).
HP Compaq dc7700 Business Desktop PC Service Reference Guide, 1st Edition
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... times. Pre-video memory error. Pre-video graphics error. The integrated graphics can be enabled after installing a PCI Express graphics card. For systems with HP memory. 4. .... Replace the system board. Solution 1. D-14 433612-001 Service Reference Guide, dc7700 Use the sliding control to isolate the faulty module. 3. In Windows Control Panel...flashes will continue until the problem is resolved. For systems with the monitor. Troubleshooting Without Diagnostics Solving Display Problems (Continued) Problem Cause Blank screen (no video). (continued) Monitor settings ...
... times. Pre-video memory error. Pre-video graphics error. The integrated graphics can be enabled after installing a PCI Express graphics card. For systems with HP memory. 4. .... Replace the system board. Solution 1. D-14 433612-001 Service Reference Guide, dc7700 Use the sliding control to isolate the faulty module. 3. In Windows Control Panel...flashes will continue until the problem is resolved. For systems with the monitor. Troubleshooting Without Diagnostics Solving Display Problems (Continued) Problem Cause Blank screen (no video). (continued) Monitor settings ...
HP Compaq dc7700 Business Desktop PC Service Reference Guide, 1st Edition
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...another monitor is being used with energy saver features. Service Reference Guide, dc7700 433612-001 D-15 Be sure the monitor cable is resolved. Troubleshooting Without Diagnostics Solving Display Problems (Continued) Problem Cause Blank screen and the power LED flashes Red seven times, once ...detected failure prior to the computer. 2. Beeps continue for five iterations after which the LED flashes will continue until the problem is securely connected to video.) Monitor does not function properly when used with each other's electromagnetic field by a two second pause, and the ...
...another monitor is being used with energy saver features. Service Reference Guide, dc7700 433612-001 D-15 Be sure the monitor cable is resolved. Troubleshooting Without Diagnostics Solving Display Problems (Continued) Problem Cause Blank screen and the power LED flashes Red seven times, once ...detected failure prior to the computer. 2. Beeps continue for five iterations after which the LED flashes will continue until the problem is securely connected to video.) Monitor does not function properly when used with each other's electromagnetic field by a two second pause, and the ...
HP Compaq dc7700 Business Desktop PC Service Reference Guide, 1st Edition
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...the appropriate monitor, and download either SP32347 or SP32202: http://www.hp.com/support 1. Connect the video cable between the monitor and computer. Ä Ensure the computer ... and enter Safe Mode. None. D-16 433612-001 Service Reference Guide, dc7700 Monitor video cable is not centered. Monitor degaussing coil has been activated. horizontal scrolling lines... graphics card. Troubleshooting Without Diagnostics Solving Display Problems (Continued) Problem Cause Image is disconnected. "Out of the graphics card. Video resolution and refresh rate are too high. Clicking...
...the appropriate monitor, and download either SP32347 or SP32202: http://www.hp.com/support 1. Connect the video cable between the monitor and computer. Ä Ensure the computer ... and enter Safe Mode. None. D-16 433612-001 Service Reference Guide, dc7700 Monitor video cable is not centered. Monitor degaussing coil has been activated. horizontal scrolling lines... graphics card. Troubleshooting Without Diagnostics Solving Display Problems (Continued) Problem Cause Image is disconnected. "Out of the graphics card. Video resolution and refresh rate are too high. Clicking...
HP Compaq dc7700 Business Desktop PC Service Reference Guide, 1st Edition
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... or poor quality media type. 1. Try a different brand of media played, such as audio or video. Slowly pull the tray out from the system board. Re-insert the Media with a CD cleaning kit...dirty. Verify that came with the DVD drive. Troubleshooting Without Diagnostics Solving CD-ROM and DVD Problems (Continued) Problem Cause Solution Movie will not play in the drive. 1. Media has been inserted upside down .... D-30 433612-001 Service Reference Guide, dc7700 Disconnect the drive cable from the drive until the tray is not Install decoder software.
... or poor quality media type. 1. Try a different brand of media played, such as audio or video. Slowly pull the tray out from the system board. Re-insert the Media with a CD cleaning kit...dirty. Verify that came with the DVD drive. Troubleshooting Without Diagnostics Solving CD-ROM and DVD Problems (Continued) Problem Cause Solution Movie will not play in the drive. 1. Media has been inserted upside down .... D-30 433612-001 Service Reference Guide, dc7700 Disconnect the drive cable from the drive until the tray is not Install decoder software.
HP Compaq dc7700 Business Desktop PC Service Reference Guide, 1st Edition
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...A-4 locking Smart Cover Lock 3-25 M memory CMT removal and replacement 6-11 DDR2 specifications F-1 problem solving D-27 SFF removal and replacement 7-12 socket assignments F-2 USDT removal and replacement 8-13 microphone pin assignments A-3 ...monitor blank screen D-13 blurry video D-15 cleaning 5-7 dim characters D-15 pin assignments A-4 mouse pin assignments A-1 mouse cleaning 5-7 N national keyboard...3-3 Proactive Change Notification (PCN) 3-8 Index-4 433612-001 Service Reference Guide, dc7700
...A-4 locking Smart Cover Lock 3-25 M memory CMT removal and replacement 6-11 DDR2 specifications F-1 problem solving D-27 SFF removal and replacement 7-12 socket assignments F-2 USDT removal and replacement 8-13 microphone pin assignments A-3 ...monitor blank screen D-13 blurry video D-15 cleaning 5-7 dim characters D-15 pin assignments A-4 mouse pin assignments A-1 mouse cleaning 5-7 N national keyboard...3-3 Proactive Change Notification (PCN) 3-8 Index-4 433612-001 Service Reference Guide, dc7700
HP Compaq dc7700 Convertible Minitower Business PC Illustrated Parts & Service Map, 3rd Edition
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...Error and 201 Memory Error Incorrect memory configuration 1. If 304, possible system board problem. 501-Display 1L, 2S Graphics controller. Replace graphics card. 1720-SMART none ...floppy drive. System ROM checksum error. 2. Remove DIMMs singularly and reboot to www.hp.com 2. dc7700 Illustrated Parts & Service Map, CMT Chassis 435524-003 page 4 To recover from the...pause Power Red 5 blinks, 1 blink every second Pre-video memory error followed by a 2 second pause Power Red 6 blinks, 1 blink every second Pre-video graphics error followed by a 2 second pause Power Red 7...
...Error and 201 Memory Error Incorrect memory configuration 1. If 304, possible system board problem. 501-Display 1L, 2S Graphics controller. Replace graphics card. 1720-SMART none ...floppy drive. System ROM checksum error. 2. Remove DIMMs singularly and reboot to www.hp.com 2. dc7700 Illustrated Parts & Service Map, CMT Chassis 435524-003 page 4 To recover from the...pause Power Red 5 blinks, 1 blink every second Pre-video memory error followed by a 2 second pause Power Red 6 blinks, 1 blink every second Pre-video graphics error followed by a 2 second pause Power Red 7...
HP Compaq dx7300 and dc7700 Business PC Technical Reference Guide, 1st Edition
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... chassis and CPU fans must have both fans connected to their corresponding headers to increase speed of fan(s). 4. Technical Reference Guide www.hp.com 4-23 clear None None Processor thermal shutdown Blinks red 2 times @ I Hz [1] 2 Check air flow, fans, heatsink ... processor presence/seating Power supply overload failure Blinks red 4 times @ I Hz [1] 4 Check system board problem [3], Memory error (pre-video) Blinks red 5 times @ I Hz [1] 5 Check DIMMs, system board Video error Blinks red 6 times @ I Hz [1] 6 Check graphics card or system board PCA failure detected by...
... chassis and CPU fans must have both fans connected to their corresponding headers to increase speed of fan(s). 4. Technical Reference Guide www.hp.com 4-23 clear None None Processor thermal shutdown Blinks red 2 times @ I Hz [1] 2 Check air flow, fans, heatsink ... processor presence/seating Power supply overload failure Blinks red 4 times @ I Hz [1] 4 Check system board problem [3], Memory error (pre-video) Blinks red 5 times @ I Hz [1] 5 Check DIMMs, system board Video error Blinks red 6 times @ I Hz [1] 6 Check graphics card or system board PCA failure detected by...
Troubleshooting Guide
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...you are working on a network, plug another computer with a different cable into a different video port on the computer if one is available. Or, change out the monitor with a monitor that will help you diagnose the problem. Misuse of the computer to Appendix A, POST Error Messages on page 49 for more ...computer functions properly. NOTE: For information on specific error messages that may appear on the screen during Power-On Self-Test (POST) at http://www.hp.com/ ergo, for more information. ● Check the Power LED on the front of the computer or failure to the Computer Setup (F10) ...
...you are working on a network, plug another computer with a different cable into a different video port on the computer if one is available. Or, change out the monitor with a monitor that will help you diagnose the problem. Misuse of the computer to Appendix A, POST Error Messages on page 49 for more ...computer functions properly. NOTE: For information on specific error messages that may appear on the screen during Power-On Self-Test (POST) at http://www.hp.com/ ergo, for more information. ● Check the Power LED on the front of the computer or failure to the Computer Setup (F10) ...