Testing on HP Business Desktop PCs
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...and release integrity. System memory - Test configurations are tracked at the hardware revision level of each device, including firmware (FW)/BIOS revisions, and at the software versions level for time-to test and deliver software images on business desktop products. Hardware Evaluation ...Personal Systems Group (PSG) and most R&D organizations within test plans contain pass/fail criteria that the hardware components of HP products conform to published functional engineering design specifications. The ETD tests enable product development teams to product definition and requirements...
...and release integrity. System memory - Test configurations are tracked at the hardware revision level of each device, including firmware (FW)/BIOS revisions, and at the software versions level for time-to test and deliver software images on business desktop products. Hardware Evaluation ...Personal Systems Group (PSG) and most R&D organizations within test plans contain pass/fail criteria that the hardware components of HP products conform to published functional engineering design specifications. The ETD tests enable product development teams to product definition and requirements...
Testing on HP Business Desktop PCs
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...Business Desktop PCs to help ensure that systems meet important industry standards. Testing includes: • Signal Integrity Testing-This helps ensure proper signal quality on all supported low-power states including S1, S3, S4, and S5. Types of Testing HP executes a vast array of the chipset functionality/feature set, subsystem (i.e., CPU, Memory... hardware and software. • System Board-This is conducted and measured on the various supported memory and processor configurations. • Power Management Testing-This helps ensure that the system will operate normally while running ...
...Business Desktop PCs to help ensure that systems meet important industry standards. Testing includes: • Signal Integrity Testing-This helps ensure proper signal quality on all supported low-power states including S1, S3, S4, and S5. Types of Testing HP executes a vast array of the chipset functionality/feature set, subsystem (i.e., CPU, Memory... hardware and software. • System Board-This is conducted and measured on the various supported memory and processor configurations. • Power Management Testing-This helps ensure that the system will operate normally while running ...
ASF 2.0 Support, Enablement, and Configuration on HP Compaq Business Desktop Platforms
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...the connection between an ASF client and an ASF supported Management Console. Memory Missing: Alert sent when the system is not sent at the console. This alert is powered on the HP dx5150 Business Desktop PC. Intel and Broadcom have SDKs available to determine the current ...power state of the box unprovisioned. Capabilities Request: An RMCP request sent by a Management Console to make the integration of an ASF client. This event is triggered only when the chassis switch is pre-configured...
...the connection between an ASF client and an ASF supported Management Console. Memory Missing: Alert sent when the system is not sent at the console. This alert is powered on the HP dx5150 Business Desktop PC. Intel and Broadcom have SDKs available to determine the current ...power state of the box unprovisioned. Capabilities Request: An RMCP request sent by a Management Console to make the integration of an ASF client. This event is triggered only when the chassis switch is pre-configured...
Quick Setup and Getting Started Guide
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... connected to see all the data in the computer. Overview-Gives you can select the Summary view to see limited configuration data or select the Advanced view to the computer. Graphics-Shows information about the keyboard, mouse, and other input devices... of the computer. Asset Control-Shows product name, asset tag, system serial number, and processor information. Miscellaneous-Shows HP Insight Diagnostics version information, computer configuration memory (CMOS) information, system board data, and system management BIOS data. System-Shows information about the computer. Survey Tab...
... connected to see all the data in the computer. Overview-Gives you can select the Summary view to see limited configuration data or select the Advanced view to the computer. Graphics-Shows information about the keyboard, mouse, and other input devices... of the computer. Asset Control-Shows product name, asset tag, system serial number, and processor information. Miscellaneous-Shows HP Insight Diagnostics version information, computer configuration memory (CMOS) information, system board data, and system management BIOS data. System-Shows information about the computer. Survey Tab...
Desktop Management Guide
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SSM then automatically updates any or all supported HP business desktop, notebook, and workstation models. HP recommends you can distribute customercreated or third-party updates that have been packaged in a central file store. For more...processors, hard drives, memory, BIOS, drivers, including sensor information (such as fan speed, voltage, and temperature). ● Receive health status information-Subscribe for a wide range of HP client systems. Use HP Client Manager to: ● Get valuable hardware information such as HP OpenView PC Configuration Management Solution (not ...
SSM then automatically updates any or all supported HP business desktop, notebook, and workstation models. HP recommends you can distribute customercreated or third-party updates that have been packaged in a central file store. For more...processors, hard drives, memory, BIOS, drivers, including sensor information (such as fan speed, voltage, and temperature). ● Receive health status information-Subscribe for a wide range of HP client systems. Use HP Client Manager to: ● Get valuable hardware information such as HP OpenView PC Configuration Management Solution (not ...
Desktop Management Guide
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...NOTE: If the setup password is set and enable power-on the HP computer: ● Locally, using HP Systems Insight Manager, HP Client Manager, HP OpenView PC Configuration Management, OpenView Client Configuration Manager, and Asset Management solutions (not currently available for ProtectTools, which ...on using HP Client Manager Software, OpenView Client Configuration Manager, or System Software Manager. 11 Asset Tracking and Security Asset tracking features incorporated into the computer provide key asset tracking data that can protect valuable data assets. Memory Change and...
...NOTE: If the setup password is set and enable power-on the HP computer: ● Locally, using HP Systems Insight Manager, HP Client Manager, HP OpenView PC Configuration Management, OpenView Client Configuration Manager, and Asset Management solutions (not currently available for ProtectTools, which ...on using HP Client Manager Software, OpenView Client Configuration Manager, or System Software Manager. 11 Asset Tracking and Security Asset tracking features incorporated into the computer provide key asset tracking data that can protect valuable data assets. Memory Change and...
Hardware Reference Guide - dc7700 CMT
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...512Mbit, and 1Gbit non-ECC memory technologies ● single-sided and double-sided DIMMs ● DIMMs constructed with x8 and x16 DDR devices; compliant ● 1.8 volt DDR2-SDRAM DIMMs The DDR2-SDRAM DIMMs must be populated with up to 8 GB of memory configured in a highperforming dual channel mode.... DIMMs The memory sockets on the system board can populate the system board with up to four industry-standard DIMMs. These...
...512Mbit, and 1Gbit non-ECC memory technologies ● single-sided and double-sided DIMMs ● DIMMs constructed with x8 and x16 DDR devices; compliant ● 1.8 volt DDR2-SDRAM DIMMs The DDR2-SDRAM DIMMs must be populated with up to 8 GB of memory configured in a highperforming dual channel mode.... DIMMs The memory sockets on the system board can populate the system board with up to four industry-standard DIMMs. These...
HP Compaq dc7700 Business Desktop PC Service Reference Guide, 1st Edition
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...HP-only memory. 4. Run Computer Setup (F10 Setup) or Windows utilities. 2. If the error persists after replacing memory modules, replace the system board. 1. Rearrange the DIMMS so that each channel has the same amount of the CMOS jumper, if applicable. Memory configuration is incorrect. 201-Memory Error RAM failure. 213-Incompatible memory Module in memory Socket(s) X,X, X 214-DIMM Configuration... Warning A memory module in memory socket...
...HP-only memory. 4. Run Computer Setup (F10 Setup) or Windows utilities. 2. If the error persists after replacing memory modules, replace the system board. 1. Rearrange the DIMMS so that each channel has the same amount of the CMOS jumper, if applicable. Memory configuration is incorrect. 201-Memory Error RAM failure. 213-Incompatible memory Module in memory Socket(s) X,X, X 214-DIMM Configuration... Warning A memory module in memory socket...
HP Compaq dc7700 Business Desktop PC Service Reference Guide, 1st Edition
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... option ROM Recommended Action 1. Apply firmware patch if applicable (available at www.hp.com/support). 3. Either remove the Drivelocked SATA device or disable the Drivelock...device, ensure Drivelock is giving correct error message. C-6 433612-001 Service Reference Guide, dc7700 Memory error during MEBx Download Processor not supported by ROM BIOS. For two devices, use... the memory modules, and reboot the computer. 3. Back up contents and replace hard drive. If the memory configuration was recently changed, unplug the computer, restore the original memory configuration, and...
... option ROM Recommended Action 1. Apply firmware patch if applicable (available at www.hp.com/support). 3. Either remove the Drivelocked SATA device or disable the Drivelock...device, ensure Drivelock is giving correct error message. C-6 433612-001 Service Reference Guide, dc7700 Memory error during MEBx Download Processor not supported by ROM BIOS. For two devices, use... the memory modules, and reboot the computer. 3. Back up contents and replace hard drive. If the memory configuration was recently changed, unplug the computer, restore the original memory configuration, and...
HP Compaq dc7700 Business Desktop PC Service Reference Guide, 1st Edition
Page 211
..., replace the system board. 1. Reboot the computer. 2. Service Reference Guide, dc7700 433612-001 C-7 Unplug the power cord, re-seat the memory modules, and reboot the computer. 3. Reboot the computer. 2. If the memory configuration was recently changed, unplug the power cord, restore the original memory configuration, and reboot the computer. 4. If the error persists, update to the...
..., replace the system board. 1. Reboot the computer. 2. Service Reference Guide, dc7700 433612-001 C-7 Unplug the power cord, re-seat the memory modules, and reboot the computer. 3. Reboot the computer. 2. If the memory configuration was recently changed, unplug the power cord, restore the original memory configuration, and reboot the computer. 4. If the error persists, update to the...
HP Compaq dc7700 Business Desktop PC Service Reference Guide, 1st Edition
Page 245
... not boot the operating system. ✎ The memory count will not boot or does not function properly after installing additional memory modules. A memory module is turned off (depending on the system board. Memory configuration may not be installed correctly. This socket must ...Service Reference Guide, dc7700 433612-001 D-27 Too many Terminate and Stay Resident programs (TSRs) are used. Solution Ensure that support ECC memory, HP does not support mixing ECC and non-ECC memory. No action required. Troubleshooting Without Diagnostics Solving Memory Problems Ä CAUTION...
... not boot the operating system. ✎ The memory count will not boot or does not function properly after installing additional memory modules. A memory module is turned off (depending on the system board. Memory configuration may not be installed correctly. This socket must ...Service Reference Guide, dc7700 433612-001 D-27 Too many Terminate and Stay Resident programs (TSRs) are used. Solution Ensure that support ECC memory, HP does not support mixing ECC and non-ECC memory. No action required. Troubleshooting Without Diagnostics Solving Memory Problems Ä CAUTION...
HP Compaq dc7700 Business Desktop PC Service Reference Guide, 1st Edition
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... sockets on the system board can populate the system board with up to 8GB of memory configured in a high-performing dual channel mode. Service Reference Guide, dc7700 433612-001 F-1 Sockets XMM3 and XMM4 operate in memory channel A. F Memory The dx7300 and dc7700 series computers with Intel-based processors come with double data rate 2 synchronous dynamic random...
... sockets on the system board can populate the system board with up to 8GB of memory configured in a high-performing dual channel mode. Service Reference Guide, dc7700 433612-001 F-1 Sockets XMM3 and XMM4 operate in memory channel A. F Memory The dx7300 and dc7700 series computers with Intel-based processors come with double data rate 2 synchronous dynamic random...
HP Compaq dc7700 Convertible Minitower Business PC Illustrated Parts & Service Map, 3rd Edition
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...Remove the chassis access panel. 3. Replace the chassis access panel and reconnect the power cord. 5. dc7700 Illustrated Parts & Service Map, CMT Chassis 435524-003 page 4 To recover from the hp Web site using the following steps: Boot Block Recovery 1. If you to disable or enable all... Setup Utilities refer to power on the previous page or in the unlikely event of memory. 301-, 304-Key- Replace system board. 164- 2S Memory Size Error and 201 Memory Error Incorrect memory configuration 1. Check DIMMs for 5 seconds. 4. Turn on or restart the computer. As soon...
...Remove the chassis access panel. 3. Replace the chassis access panel and reconnect the power cord. 5. dc7700 Illustrated Parts & Service Map, CMT Chassis 435524-003 page 4 To recover from the hp Web site using the following steps: Boot Block Recovery 1. If you to disable or enable all... Setup Utilities refer to power on the previous page or in the unlikely event of memory. 301-, 304-Key- Replace system board. 164- 2S Memory Size Error and 201 Memory Error Incorrect memory configuration 1. Check DIMMs for 5 seconds. 4. Turn on or restart the computer. As soon...
HP Compaq dx7300 and dc7700 Business PC Technical Reference Guide, 1st Edition
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... 512-MB (dual-channel) 512-MB 1-GB (dual-channel) 1-GB 2-GB (dual-channel) 3-GB (dual-channel) 4-GB (dual-channel) 3-6 www.hp.com Technical Reference Guide Processor/Memory Subsystem Table 3-1 shows suggested memory configurations for these systems. Note that the USDT form factor provides only three DIMM sockets and therefore cannot match the SFF, ST...
... 512-MB (dual-channel) 512-MB 1-GB (dual-channel) 1-GB 2-GB (dual-channel) 3-GB (dual-channel) 4-GB (dual-channel) 3-6 www.hp.com Technical Reference Guide Processor/Memory Subsystem Table 3-1 shows suggested memory configurations for these systems. Note that the USDT form factor provides only three DIMM sockets and therefore cannot match the SFF, ST...
HP Compaq dx7300 and dc7700 Business PC Technical Reference Guide, 1st Edition
Page 54
...byte-level addressing is distributed (left up to increment accordingly (four bytes at a time with each device on the PCI bus; I/O and Memory Cycles For I /O, memory, configuration, and special. Port 1 Function 82801 ICH8 PCI Bus 1 NIC. In MT and CMT form factors, accepts nomal layout graphics card. ...a multiplexed scheme for burst (linear-incrementing) mode. In burst mode, subsequent data phases are conducted a dword at a time). 4-2 www.hp.com Technical Reference Guide A bus transaction consists of a 32-bit path (AD31-00 lines) that only one or more data cycles, with...
...byte-level addressing is distributed (left up to increment accordingly (four bytes at a time with each device on the PCI bus; I/O and Memory Cycles For I /O, memory, configuration, and special. Port 1 Function 82801 ICH8 PCI Bus 1 NIC. In MT and CMT form factors, accepts nomal layout graphics card. ...a multiplexed scheme for burst (linear-incrementing) mode. In burst mode, subsequent data phases are conducted a dword at a time). 4-2 www.hp.com Technical Reference Guide A bus transaction consists of a 32-bit path (AD31-00 lines) that only one or more data cycles, with...
HP Compaq dx7300 and dc7700 Business PC Technical Reference Guide, 1st Edition
Page 154
...hp.com Technical Reference Guide Restore default image w/flash utility. 511-CPU Fan Not Detected Processor heat sink fan is not connected. 512-Chassis Fan Not Detected Chassis fan is corrupt. Network Server Mode Active (w/o System is in the identified socket. 216-Memory Size Exceeds Max Installed memory... exceeds the maximum supported by the system. 217-DIMM Configuration Warning Unbalanced memory configuration. 219-ECC Memory Module Detected ECC Modules not supported on a previous ...
...hp.com Technical Reference Guide Restore default image w/flash utility. 511-CPU Fan Not Detected Processor heat sink fan is not connected. 512-Chassis Fan Not Detected Chassis fan is corrupt. Network Server Mode Active (w/o System is in the identified socket. 216-Memory Size Exceeds Max Installed memory... exceeds the maximum supported by the system. 217-DIMM Configuration Warning Unbalanced memory configuration. 219-ECC Memory Module Detected ECC Modules not supported on a previous ...
HP Compaq dx7300 and dc7700 Business PC Technical Reference Guide, 1st Edition
Page 158
... Probable Cause Real memory size changed Extended memory size changed Invalid memory configuration Extended memory size changed CLIM memory size changed Memory machine ID test failed Memory system ROM checksum failed Failed RAM/ROM map test Failed RAM/ROM protect test Memory read/write test ...pattern test failed ECC failure Memory increment pattern test Error while saving memory during increment pattern test Error while restoring memory during increment pattern test Memory random pattern test A-6 www.hp.com Technical Reference Guide Error Messages and Codes A.5 Memory Error Messages (2xx-xx)...
... Probable Cause Real memory size changed Extended memory size changed Invalid memory configuration Extended memory size changed CLIM memory size changed Memory machine ID test failed Memory system ROM checksum failed Failed RAM/ROM map test Failed RAM/ROM protect test Memory read/write test ...pattern test failed ECC failure Memory increment pattern test Error while saving memory during increment pattern test Error while restoring memory during increment pattern test Memory random pattern test A-6 www.hp.com Technical Reference Guide Error Messages and Codes A.5 Memory Error Messages (2xx-xx)...
Troubleshooting Guide
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... cord before attempting to reseat, install, or remove a DIMM module. Cause Memory configuration may not be set up correctly. Integrated graphics may still be populated with a memory module. The ME uses 8MB of system memory in single channel mode or 16 MB of -Band (OOB), third-party data... ECC memory, HP does not support mixing ECC and non-ECC memory. the computer. On some common causes and solutions are used. Out of memory to the DIMMs or the system board, you encounter memory problems, some models, ECC and non-ECC memory modules cannot be affected by configurations with the...
... cord before attempting to reseat, install, or remove a DIMM module. Cause Memory configuration may not be set up correctly. Integrated graphics may still be populated with a memory module. The ME uses 8MB of system memory in single channel mode or 16 MB of -Band (OOB), third-party data... ECC memory, HP does not support mixing ECC and non-ECC memory. the computer. On some common causes and solutions are used. Out of memory to the DIMMs or the system board, you encounter memory problems, some models, ECC and non-ECC memory modules cannot be affected by configurations with the...
Troubleshooting Guide
Page 57
...Memory configuration incorrect. 1. If the error persists after replacing memory modules, replace the system board. 213-Incompatible Memory Module in configuration memory. Verify proper memory module type. 2. Rearrange the DIMMs so that each channel has the same amount of the CMOS jumper if applicable. 164-MemorySize Error Memory...-Time & Date Not Set Invalid time or date in Memory Socket(s) X, X, ... If third-party memory has been added, test using HP-only memory. 4. Verify proper memory module type. 201-Memory Error RAM failure. 1. Table A-1 Numeric Codes and Text...
...Memory configuration incorrect. 1. If the error persists after replacing memory modules, replace the system board. 213-Incompatible Memory Module in configuration memory. Verify proper memory module type. 2. Rearrange the DIMMs so that each channel has the same amount of the CMOS jumper if applicable. 164-MemorySize Error Memory...-Time & Date Not Set Invalid time or date in Memory Socket(s) X, X, ... If third-party memory has been added, test using HP-only memory. 4. Verify proper memory module type. 201-Memory Error RAM failure. 1. Table A-1 Numeric Codes and Text...
Troubleshooting Guide
Page 61
... Engine (ME) BIOS Extensions option ROM 2. If the memory configuration was recently changed , unplug the computer, restore the original memory configuration, and reboot the computer. 4. If the memory configuration was recently changed , unplug the power cord, restore the original memory configuration, and reboot the computer. 4. Reboot the computer. 2. If the memory configuration was recently changed , unplug the power cord, restore...
... Engine (ME) BIOS Extensions option ROM 2. If the memory configuration was recently changed , unplug the computer, restore the original memory configuration, and reboot the computer. 4. If the memory configuration was recently changed , unplug the power cord, restore the original memory configuration, and reboot the computer. 4. Reboot the computer. 2. If the memory configuration was recently changed , unplug the power cord, restore...