Quick Setup and Getting Started Guide
Page 23
If the system beeps, then the keyboard should be operating correctly. ● Check all cable connections for that model printer. ● Remove all the needed device drivers have installed ...
If the system beeps, then the keyboard should be operating correctly. ● Check all cable connections for that model printer. ● Remove all the needed device drivers have installed ...
Quick Setup and Getting Started Guide
Page 27
... to free up memory. 2. Contact an authorized reseller or service provider. Close unnecessary applications to improve performance by a two second pause, and the computer beeps two times. (Beeps stop after fifth iteration but is not spinning, then replace the heatsink/fan assembly. 4. Upgrade the graphics solution. Cause unknown. Cause Solution Processor thermal...
... to free up memory. 2. Contact an authorized reseller or service provider. Close unnecessary applications to improve performance by a two second pause, and the computer beeps two times. (Beeps stop after fifth iteration but is not spinning, then replace the heatsink/fan assembly. 4. Upgrade the graphics solution. Cause unknown. Cause Solution Processor thermal...
Quick Setup and Getting Started Guide
Page 30
... used in the wrong location. or memory modules were installed in the upgrade 1. Replace third-party memory with a graphics card: 1. For systems with HP memory. 4. CAUTION: To avoid damage to the DIMMs or the system board, you must always be installed. 2. Replace DIMMs one at a time ...Reseat the graphics card. Power LED flashes Red six times, once every second, followed by a two second pause, and the computer beeps five times. (Beeps stop after fifth iteration but LEDs continue flashing.) Cause Solution Graphics card is not seated properly or is bad, or system board is...
... used in the wrong location. or memory modules were installed in the upgrade 1. Replace third-party memory with a graphics card: 1. For systems with HP memory. 4. CAUTION: To avoid damage to the DIMMs or the system board, you must always be installed. 2. Replace DIMMs one at a time ...Reseat the graphics card. Power LED flashes Red six times, once every second, followed by a two second pause, and the computer beeps five times. (Beeps stop after fifth iteration but LEDs continue flashing.) Cause Solution Graphics card is not seated properly or is bad, or system board is...
Quick Setup and Getting Started Guide
Page 31
...interpretation and recommended action. Power LED flashes Red ten times, once every second, followed by a two second pause, and the computer beeps ten times. (Beeps stop after fifth iteration but LEDs continue flashing.) Cause Solution For systems with integrated graphics, replace the system board. Replace the system... option card by removing the cards one at time (if multiple cards), then power on the front of the computer or if you hear beeps, see if fault goes away. 2. Table 2 Solving Hardware Installation Problems (continued) Power LED flashes Red six times, once every second, ...
...interpretation and recommended action. Power LED flashes Red ten times, once every second, followed by a two second pause, and the computer beeps ten times. (Beeps stop after fifth iteration but LEDs continue flashing.) Cause Solution For systems with integrated graphics, replace the system board. Replace the system... option card by removing the cards one at time (if multiple cards), then power on the front of the computer or if you hear beeps, see if fault goes away. 2. Table 2 Solving Hardware Installation Problems (continued) Power LED flashes Red six times, once every second, ...
Desktop Management Guide
Page 21
... Mode permits system recovery in the unlikely event of the system ROM containing the video option ROM image is detected, the system power LED will beep 8 times.
... Mode permits system recovery in the unlikely event of the system ROM containing the video option ROM image is detected, the system power LED will beep 8 times.
Quick Setup and Getting Started Guide - Enhanced for Accessibility
Page 17
If the system will not shut down the computer by pressing any key. If the system beeps, then the keyboard should be operating correctly. ● Check all cable connections for loose connections or incorrect connections. ● Wake the computer by pressing and ...
If the system will not shut down the computer by pressing any key. If the system beeps, then the keyboard should be operating correctly. ● Check all cable connections for loose connections or incorrect connections. ● Wake the computer by pressing and ...
Quick Setup and Getting Started Guide - Enhanced for Accessibility
Page 22
... (continued) Computer powered off automatically and the Power LED flashes Red two times, once every second, followed by a two second pause, and the computer beeps two times. (Beeps stop after fifth iteration but is not properly attached to the processor. 1. Ensure that the power button harness is running. 2. Cause Solution System unable...
... (continued) Computer powered off automatically and the Power LED flashes Red two times, once every second, followed by a two second pause, and the computer beeps two times. (Beeps stop after fifth iteration but is not properly attached to the processor. 1. Ensure that the power button harness is running. 2. Cause Solution System unable...
Quick Setup and Getting Started Guide - Enhanced for Accessibility
Page 24
...resolve the issue, contact Customer Support. 16 Quick Setup & Getting Started ENWW Enter Computer Setup (F10) and enable the USB ports. Beeps and flashing LEDs are using the correct memory modules and to verify the proper installation. Use Windows Device Manager to deselect the automatic settings... came with the system to the Reboot the computer and follow the instructions for specific problems. 3. Computer will not start. Observe the beeps and LED lights on . When the system advised you of new external device is not recognized as part of the computer. accepting the...
...resolve the issue, contact Customer Support. 16 Quick Setup & Getting Started ENWW Enter Computer Setup (F10) and enable the USB ports. Beeps and flashing LEDs are using the correct memory modules and to verify the proper installation. Use Windows Device Manager to deselect the automatic settings... came with the system to the Reboot the computer and follow the instructions for specific problems. 3. Computer will not start. Observe the beeps and LED lights on . When the system advised you of new external device is not recognized as part of the computer. accepting the...
Quick Setup and Getting Started Guide - Enhanced for Accessibility
Page 25
...Basic Troubleshooting 17 Power LED flashes Red six times, once every second, followed by a two second pause, and the computer beeps five times. (Beeps stop after fifth iteration but LEDs continue flashing.) Cause Solution Graphics card is not seated properly or is bad, or system...Installation Problems (continued) Power LED flashes Red five times, once every second, followed by a two second pause, and the computer beeps six times. (Beeps stop after fifth iteration but LEDs continue flashing.) Cause Solution Memory is installed incorrectly or is bad. Replace DIMMs one at a time...
...Basic Troubleshooting 17 Power LED flashes Red six times, once every second, followed by a two second pause, and the computer beeps five times. (Beeps stop after fifth iteration but LEDs continue flashing.) Cause Solution Graphics card is not seated properly or is bad, or system...Installation Problems (continued) Power LED flashes Red five times, once every second, followed by a two second pause, and the computer beeps six times. (Beeps stop after fifth iteration but LEDs continue flashing.) Cause Solution Memory is installed incorrectly or is bad. Replace DIMMs one at a time...
Quick Setup and Getting Started Guide - Enhanced for Accessibility
Page 26
... source, voltage is always applied to determine the front panel LED codes. Table 3 Diagnostic Front Panel LEDs and Audible Codes Activity Beeps Possible Cause Recommended Action Green Power LED On. Replace the system board. WARNING! None 18 Quick Setup & Getting Started ENWW Not... 3. NOTE: If you see if fault goes away. 2. Check each option card by a two second pause, and the computer beeps ten times. (Beeps stop after fifth iteration but LEDs continue flashing.) Cause Solution Bad option card. 1. Recommended actions in the following table to the system ...
... source, voltage is always applied to determine the front panel LED codes. Table 3 Diagnostic Front Panel LEDs and Audible Codes Activity Beeps Possible Cause Recommended Action Green Power LED On. Replace the system board. WARNING! None 18 Quick Setup & Getting Started ENWW Not... 3. NOTE: If you see if fault goes away. 2. Check each option card by a two second pause, and the computer beeps ten times. (Beeps stop after fifth iteration but LEDs continue flashing.) Cause Solution Bad option card. 1. Recommended actions in the following table to the system ...
Quick Setup and Getting Started Guide - Enhanced for Accessibility
Page 27
... only) or normal Suspend mode. Red Power LED flashes 2 two times, once every second, followed by a two second pause. None required. Beeps stop after fifth iteration but is running. Processor thermal 1. protection activated: A fan may be blocked or not turning. 2. OR The heatsink/fan... assembly. If the processor fan is not spinning, make sure the fan's cable is causing the problem by a two second pause. Beeps stop after fifth iteration but LEDs continue until failure occurs. Red Power LED flashes 4 four times, once every second, followed by removing...
... only) or normal Suspend mode. Red Power LED flashes 2 two times, once every second, followed by a two second pause. None required. Beeps stop after fifth iteration but is running. Processor thermal 1. protection activated: A fan may be blocked or not turning. 2. OR The heatsink/fan... assembly. If the processor fan is not spinning, make sure the fan's cable is causing the problem by a two second pause. Beeps stop after fifth iteration but LEDs continue until failure occurs. Red Power LED flashes 4 four times, once every second, followed by removing...
Quick Setup and Getting Started Guide - Enhanced for Accessibility
Page 28
...after fifth iteration but LEDs continue until problem is solved. Reseat DIMMs. 2. Beeps stop after fifth iteration but LEDs continue until problem is solved. Reseat the graphics card. 2. For systems with HP memory. 4. Replace the system board. 20 Quick Setup & Getting Started ENWW ...Invalid ROM based on the Documentation and Diagnostics CD for more information. 2. See the "Boot Block Emergency Recovery Mode" section of the Desktop Management Guide on bad checksum. 1. Red Power LED flashes 8 eight times, once every second, followed by a two second pause....
...after fifth iteration but LEDs continue until problem is solved. Reseat DIMMs. 2. Beeps stop after fifth iteration but LEDs continue until problem is solved. Reseat the graphics card. 2. For systems with HP memory. 4. Replace the system board. 20 Quick Setup & Getting Started ENWW ...Invalid ROM based on the Documentation and Diagnostics CD for more information. 2. See the "Boot Block Emergency Recovery Mode" section of the Desktop Management Guide on bad checksum. 1. Red Power LED flashes 8 eight times, once every second, followed by a two second pause....
Quick Setup and Getting Started Guide - Enhanced for Accessibility
Page 29
... check that the voltage selector (some models), is set to boot. Table 3 Diagnostic Front Panel LEDs and Audible Codes (continued) Activity Beeps Possible Cause Recommended Action Red Power LED flashes 9 nine times, once every second, followed by a two second pause. but is properly ... both power supply cables are not flashing. If the ENWW Basic Troubleshooting 21 Check that the unit is working AC outlet. 2. Beeps stop after fifth iteration but LEDs continue until problem is solved. Proper voltage setting depends on , then replace the power button harness...
... check that the voltage selector (some models), is set to boot. Table 3 Diagnostic Front Panel LEDs and Audible Codes (continued) Activity Beeps Possible Cause Recommended Action Red Power LED flashes 9 nine times, once every second, followed by a two second pause. but is properly ... both power supply cables are not flashing. If the ENWW Basic Troubleshooting 21 Check that the unit is working AC outlet. 2. Beeps stop after fifth iteration but LEDs continue until problem is solved. Proper voltage setting depends on , then replace the power button harness...
Quick Setup and Getting Started Guide - Enhanced for Accessibility
Page 30
It the problem persists, replace the power supply. 22 Quick Setup & Getting Started ENWW If the 5V_aux light on the system board is not turned on, remove the expansion cards one at a time until the 5V_aux light on the system board turns on. Table 3 Diagnostic Front Panel LEDs and Audible Codes (continued) Activity Beeps Possible Cause Recommended Action problem persists, replace the system board. 5.
It the problem persists, replace the power supply. 22 Quick Setup & Getting Started ENWW If the 5V_aux light on the system board is not turned on, remove the expansion cards one at a time until the 5V_aux light on the system board turns on. Table 3 Diagnostic Front Panel LEDs and Audible Codes (continued) Activity Beeps Possible Cause Recommended Action problem persists, replace the system board. 5.
HP Compaq dc7700 Business Desktop PC Service Reference Guide, 1st Edition
Page 40
...the unlikely event of the ROM that contains code that checks for BIOS image files. Desktop Management 3.4.2 HPQFlash The HPQFlash utility is used to restart the computer. 3-10 433612-001 Service Reference Guide, dc7700 This would be incomplete. Turn on to upgrade the BIOS. 5. Remove the removable ... power. 2. If an appropriate BIOS image file is not corrupt, "Boot Block Emergency Recovery Mode" will beep 8 times. For more information on HPQFlash, visit http://www.hp.com/support/files and enter the product name/number of the system ROM containing the video option ROM image ...
...the unlikely event of the ROM that contains code that checks for BIOS image files. Desktop Management 3.4.2 HPQFlash The HPQFlash utility is used to restart the computer. 3-10 433612-001 Service Reference Guide, dc7700 This would be incomplete. Turn on to upgrade the BIOS. 5. Remove the removable ... power. 2. If an appropriate BIOS image file is not corrupt, "Boot Block Emergency Recovery Mode" will beep 8 times. For more information on HPQFlash, visit http://www.hp.com/support/files and enter the product name/number of the system ROM containing the video option ROM image ...
HP Compaq dc7700 Business Desktop PC Service Reference Guide, 1st Edition
Page 213
... the system board header. 3. Red Power LED flashes two times, once every second, followed by a two second pause. Beeps stop after fifth iteration but is not spinning, then replace heatsink-fan assembly. Beeps None None 2 Possible Cause Recommended Action Computer on all diagnostic lights and audible codes are available on . Press any... for flashing LEDs on the front panel of personal injury from electrical shock and/or hot surfaces, be blocked or not turning. Service Reference Guide, dc7700 433612-001 C-9 None Computer in Suspend to wake the computer. 1.
... the system board header. 3. Red Power LED flashes two times, once every second, followed by a two second pause. Beeps stop after fifth iteration but is not spinning, then replace heatsink-fan assembly. Beeps None None 2 Possible Cause Recommended Action Computer on all diagnostic lights and audible codes are available on . Press any... for flashing LEDs on the front panel of personal injury from electrical shock and/or hot surfaces, be blocked or not turning. Service Reference Guide, dc7700 433612-001 C-9 None Computer in Suspend to wake the computer. 1.
HP Compaq dc7700 Business Desktop PC Service Reference Guide, 1st Edition
Page 214
...the problem by a two second pause. Replace third-party memory with HP memory. 4. Red Power LED flashes four times, once every second,... see that is overloaded). Replace the power supply. 4. Reseat DIMMs. 2. Beeps 3 4 5 Possible Cause Processor not installed (not an indicator of bad processor... at a time to ensure all devices are functioning properly. 3. Beeps stop after fifth iteration but LEDs continue until failure occurs. Replace ..., and expansion cards). Beeps stop after fifth iteration but LEDs continue until problem is solved. Beeps stop after fifth iteration but...
...the problem by a two second pause. Replace third-party memory with HP memory. 4. Red Power LED flashes four times, once every second,... see that is overloaded). Replace the power supply. 4. Reseat DIMMs. 2. Beeps 3 4 5 Possible Cause Processor not installed (not an indicator of bad processor... at a time to ensure all devices are functioning properly. 3. Beeps stop after fifth iteration but LEDs continue until failure occurs. Replace ..., and expansion cards). Beeps stop after fifth iteration but LEDs continue until problem is solved. Beeps stop after fifth iteration but...
HP Compaq dc7700 Business Desktop PC Service Reference Guide, 1st Edition
Page 215
...Emergency Recovery Mode" section of the Desktop Management Guide on bad checksum. Replace the system board. Beeps 6 7 8 Possible Cause Pre-video graphics error. Beeps stop after fifth iteration but LEDs continue until problem is solved. Service Reference Guide, dc7700 433612-001 C-11 Red Power LED... flashes eight times, once every second, followed by a two second pause. Beeps stop after fifth iteration but LEDs continue until problem is solved....
...Emergency Recovery Mode" section of the Desktop Management Guide on bad checksum. Replace the system board. Beeps 6 7 8 Possible Cause Pre-video graphics error. Beeps stop after fifth iteration but LEDs continue until problem is solved. Service Reference Guide, dc7700 433612-001 C-11 Red Power LED... flashes eight times, once every second, followed by a two second pause. Beeps stop after fifth iteration but LEDs continue until problem is solved....
HP Compaq dc7700 Business Desktop PC Service Reference Guide, 1st Edition
Page 216
... Action 1. Check each option card by removing the card (one at a time if multiple cards), then power on but is solved. Beeps stop after fifth iteration but LEDs continue until problem is identified, remove and replace the bad option card. 3. Replace the system board. ...C-12 433612-001 Service Reference Guide, dc7700 POST Error Messages POST Diagnostic Front Panel LEDs and Audible Codes (Continued) Activity Red Power LED flashes nine times, once every second, followed...
... Action 1. Check each option card by removing the card (one at a time if multiple cards), then power on but is solved. Beeps stop after fifth iteration but LEDs continue until problem is identified, remove and replace the bad option card. 3. Replace the system board. ...C-12 433612-001 Service Reference Guide, dc7700 POST Error Messages POST Diagnostic Front Panel LEDs and Audible Codes (Continued) Activity Red Power LED flashes nine times, once every second, followed...
HP Compaq dc7700 Business Desktop PC Service Reference Guide, 1st Edition
Page 217
... green, the power button is plugged into a working correctly. OR Press and hold the power button for less than 4 seconds. Service Reference Guide, dc7700 433612-001 C-13 Beeps None Possible Cause System unable to power on. POST Error Messages POST Diagnostic Front Panel LEDs and Audible Codes (Continued) Activity System does not...
... green, the power button is plugged into a working correctly. OR Press and hold the power button for less than 4 seconds. Service Reference Guide, dc7700 433612-001 C-13 Beeps None Possible Cause System unable to power on. POST Error Messages POST Diagnostic Front Panel LEDs and Audible Codes (Continued) Activity System does not...