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... ...42 Bound two-sided documents...42 Print a Web page...43 Presentation printing...44 8 Printer software Make the HP Deskjet the default printer 45 Set default print settings...45 Printer Properties dialog box...46 What's This? help...47 Download printer software updates 47 9 Maintenance Install print cartridges...48 Print cartridges...48 Selection numbers...48 Printing with one print cartridge 49 Installation instructions...49 Align the print cartridges...51 Automatically clean print cartridges 52 View estimated ink levels...52 Maintain the printer body...53 Remove ink from your skin and...
... ...42 Bound two-sided documents...42 Print a Web page...43 Presentation printing...44 8 Printer software Make the HP Deskjet the default printer 45 Set default print settings...45 Printer Properties dialog box...46 What's This? help...47 Download printer software updates 47 9 Maintenance Install print cartridges...48 Print cartridges...48 Selection numbers...48 Printing with one print cartridge 49 Installation instructions...49 Align the print cartridges...51 Automatically clean print cartridges 52 View estimated ink levels...52 Maintain the printer body...53 Remove ink from your skin and...
Full User Guide
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... print correctly...82 Check the paper tray...82 Check the printer properties 82 Problems with borderless documents 82 Borderless printing guidelines 83 Image is printed at an angle 83 Streaks appear in a light portion of a photo 84 Fading occurs on the edges of a photo 84 Photo has an unwanted border 84 For small photo paper 85 For small photo paper with a tear-off tab 85 Print quality is poor...86 Wrong, inaccurate, or bleeding colors 87 Ink...
... print correctly...82 Check the paper tray...82 Check the printer properties 82 Problems with borderless documents 82 Borderless printing guidelines 83 Image is printed at an angle 83 Streaks appear in a light portion of a photo 84 Fading occurs on the edges of a photo 84 Photo has an unwanted border 84 For small photo paper 85 For small photo paper with a tear-off tab 85 Print quality is poor...86 Wrong, inaccurate, or bleeding colors 87 Ink...
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... the new print settings 98 If you continue to have problems 98 A HP support Ink cartridge warranty information 99 Support process...99 HP support by phone...100 Phone support period...100 Placing a call...100 After the phone support period 100 B Technical information Printer specifications...101 Notice to Windows 2000 users 101 Environmental product stewardship program 101 Paper use...102 Plastics...102 Material safety data sheets 102 Recycling program...102 HP inkjet supplies recycling...
... the new print settings 98 If you continue to have problems 98 A HP support Ink cartridge warranty information 99 Support process...99 HP support by phone...100 Phone support period...100 Placing a call...100 After the phone support period 100 B Technical information Printer specifications...101 Notice to Windows 2000 users 101 Environmental product stewardship program 101 Paper use...102 Plastics...102 Material safety data sheets 102 Recycling program...102 HP inkjet supplies recycling...
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... the paper capacity, requirements, and other documents Printing tips Printer software Maintenance Troubleshooting HP support Shop for print cartridges, view how much ink is left to use printing shortcuts, select a paper type, change the print resolution, set default print settings, and download printer software updates. If you print, store and handle photo paper, and share photos with the printer. Find a solution to make the HP Deskjet the default printer, set the page order, print multiple pages on the left in a print cartridge, print a test page, and remove ink stains...
... the paper capacity, requirements, and other documents Printing tips Printer software Maintenance Troubleshooting HP support Shop for print cartridges, view how much ink is left to use printing shortcuts, select a paper type, change the print resolution, set default print settings, and download printer software updates. If you print, store and handle photo paper, and share photos with the printer. Find a solution to make the HP Deskjet the default printer, set the page order, print multiple pages on the left in a print cartridge, print a test page, and remove ink stains...
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... print cartridge carriage. Ink-backup mode In the ink-backup mode, the printer operates with the printer. • Print Cartridge Ordering Information dialog box: For a list of print cartridge selection numbers, open the printer Toolbox, click the Estimated Ink Level tab, and then click the Print Cartridge Information button. When plastic tape covers the print cartridge contacts, the printer cannot detect that came with only one print cartridge. For information about installing a replacement print cartridge, see Ink-backup mode. If the message is displayed on screen...
... print cartridge carriage. Ink-backup mode In the ink-backup mode, the printer operates with the printer. • Print Cartridge Ordering Information dialog box: For a list of print cartridge selection numbers, open the printer Toolbox, click the Estimated Ink Level tab, and then click the Print Cartridge Information button. When plastic tape covers the print cartridge contacts, the printer cannot detect that came with only one print cartridge. For information about installing a replacement print cartridge, see Ink-backup mode. If the message is displayed on screen...
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... out. TIP: You can remove red-eye coloring in a software program such as HP Photosmart Software. You can change the setting to edit the image manually in the photo when using the Off or Basic mode by selecting the Remove red eye check box. Open the Printer Properties dialog box. 2. In the HP Real Life Technologies Photo fix drop-down list, click More, and then select the appropriate photo paper type. You can also select...
... out. TIP: You can remove red-eye coloring in a software program such as HP Photosmart Software. You can change the setting to edit the image manually in the photo when using the Off or Basic mode by selecting the Remove red eye check box. Open the Printer Properties dialog box. 2. In the HP Real Life Technologies Photo fix drop-down list, click More, and then select the appropriate photo paper type. You can also select...
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... HP, and then click HP Update. help 47 help to learn about . 2. Move the cursor over the What's This? Click the right mouse button. An explanation of the software is available, select the check box beside the update name. 5. Click Next. Click Install. 6. Follow the onscreen instructions. Download HP Photosmart Software Installing the printer software update you download from the HP Web site does not update the HP Photosmart Software you see the HP Photosmart Help. What's This? help Use...
... HP, and then click HP Update. help 47 help to learn about . 2. Move the cursor over the What's This? Click the right mouse button. An explanation of the software is available, select the check box beside the update name. 5. Click Next. Click Install. 6. Follow the onscreen instructions. Download HP Photosmart Software Installing the printer software update you download from the HP Web site does not update the HP Photosmart Software you see the HP Photosmart Help. What's This? help Use...
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...; Manually clean print cartridges • Maintain print cartridges • Printer Toolbox Install print cartridges When you need to www.hp.com. You can print without a black print cartridge but doing so can cause the printer to print more slowly and printed colors to the tri-color print cartridge. To order print cartridges, go to replace print cartridges, make sure you have the correct print cartridges for the print cartridge selection number. 48 Maintenance NOTE: Your printer might be packaged with one print cartridge • Installation instructions Print cartridges Always...
...; Manually clean print cartridges • Maintain print cartridges • Printer Toolbox Install print cartridges When you need to www.hp.com. You can print without a black print cartridge but doing so can cause the printer to print more slowly and printed colors to the tri-color print cartridge. To order print cartridges, go to replace print cartridges, make sure you have the correct print cartridges for the print cartridge selection number. 48 Maintenance NOTE: Your printer might be packaged with one print cartridge • Installation instructions Print cartridges Always...
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... contains print cartridge ordering information. The HP Deskjet prints a test page, aligns the print cartridges, and calibrates the printer. For more information, see View estimated ink levels. If your printed pages are installed in the printer: NOTE: Ink from the cartridges is used in the printing process in a number of the cartridge. To view this information, click the Print Cartridge Information button. 52 Maintenance Recycle or discard the test page. In addition, some residual ink is left in printhead servicing, which keeps print nozzles clear and ink...
... contains print cartridge ordering information. The HP Deskjet prints a test page, aligns the print cartridges, and calibrates the printer. For more information, see View estimated ink levels. If your printed pages are installed in the printer: NOTE: Ink from the cartridges is used in the printing process in a number of the cartridge. To view this information, click the Print Cartridge Information button. 52 Maintenance Recycle or discard the test page. In addition, some residual ink is left in printhead servicing, which keeps print nozzles clear and ink...
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...message, the print cartridge was installed. Cause: If you are using a non-HP supply will not be covered under warranty. Print cartridge carriage is in the wrong slot Solution: Always install the tri-color print cartridge in Resolving print cartridge error messages. Printer service or repairs required as a result of using the correct print cartridges • Solution 2: Contact HP customer support Troubleshooting 58 Troubleshooting For more information, see Replace print cartridges. HP recommends that a non-HP print cartridge was installed in the wrong side of non-HP supplies...
...message, the print cartridge was installed. Cause: If you are using a non-HP supply will not be covered under warranty. Print cartridge carriage is in the wrong slot Solution: Always install the tri-color print cartridge in Resolving print cartridge error messages. Printer service or repairs required as a result of using the correct print cartridges • Solution 2: Contact HP customer support Troubleshooting 58 Troubleshooting For more information, see Replace print cartridges. HP recommends that a non-HP print cartridge was installed in the wrong side of non-HP supplies...
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... for use genuine HP print cartridges. You do not need to replace the print cartridges until print quality becomes unacceptable. For more information, see the printed documentation that came with the product. When you receive a lowink warning message, consider having a replacement cartridge available to avoid possible printing delays. If you are using the correct print cartridges, proceed to the next solution. Troubleshooting Error messages 59 Solution 1: Make sure you are using the correct print cartridges Solution: Check to make sure...
... for use genuine HP print cartridges. You do not need to replace the print cartridges until print quality becomes unacceptable. For more information, see the printed documentation that came with the product. When you receive a lowink warning message, consider having a replacement cartridge available to avoid possible printing delays. If you are using the correct print cartridges, proceed to the next solution. Troubleshooting Error messages 59 Solution 1: Make sure you are using the correct print cartridges Solution: Check to make sure...
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... out of paper. There was an error writing to USB port The printer might not be receiving correct data from another USB device or USB hub. If you are finished printing envelopes, set the paper size back to the computer. Click Cancel on the computer. Troubleshooting 62 Troubleshooting Chapter 11 6. Installation problems If the software installation program stops or fails, check the following issues is causing a communication problem: • The USB cable is old...
... out of paper. There was an error writing to USB port The printer might not be receiving correct data from another USB device or USB hub. If you are finished printing envelopes, set the paper size back to the computer. Click Cancel on the computer. Troubleshooting 62 Troubleshooting Chapter 11 6. Installation problems If the software installation program stops or fails, check the following issues is causing a communication problem: • The USB cable is old...
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Make sure that the printer is displayed, you are using Windows 2000. Reinstall the printer software: a. b. A possible cause might be a defective USB cable. Reconnect the USB cable to the next step. 5. Insert the printer software CD into the drive. Turn the printer off, and then disconnect the USB cable and power cord. 7. NOTE: Do not connect the USB cable until you connect a USB cable between the printer and the computer. "Unknown Device" message displays Cause: During installation, an "Unknown Device" message might...
Make sure that the printer is displayed, you are using Windows 2000. Reinstall the printer software: a. b. A possible cause might be a defective USB cable. Reconnect the USB cable to the next step. 5. Insert the printer software CD into the drive. Turn the printer off, and then disconnect the USB cable and power cord. 7. NOTE: Do not connect the USB cable until you connect a USB cable between the printer and the computer. "Unknown Device" message displays Cause: During installation, an "Unknown Device" message might...
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... error message appears Check the status of paper. • A problem exists with the printer, such as needed. For information about clearing a paper jam, see Print cartridges and Installation instructions. • The paper or other functions as a paper jam or a problem with a print cartridge. To gain access to print • If the printer still does not print Verify the following Verify the following tasks: • View estimated ink levels. • Clean the print cartridges. • Calibrate the printer. • Print a test page. • Perform other media is correctly loaded...
... error message appears Check the status of paper. • A problem exists with the printer, such as needed. For information about clearing a paper jam, see Print cartridges and Installation instructions. • The paper or other functions as a paper jam or a problem with a print cartridge. To gain access to print • If the printer still does not print Verify the following Verify the following tasks: • View estimated ink levels. • Clean the print cartridges. • Calibrate the printer. • Print a test page. • Perform other media is correctly loaded...
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... paper tray. • Remove the paper from the paper tray, and then reload it is not empty • Solution 2: Check the rear door of the printer, and then lower the cover. See Printer specifications for service Paper problems 77 Troubleshooting Printer does not feed paper Solution: Try one or more of the printer, and then replace the rear access door securely. 6. NOTE: If paper jams occur frequently, try using a heavier paper. Reprint the document. Turn on the printer...
... paper tray. • Remove the paper from the paper tray, and then reload it is not empty • Solution 2: Check the rear door of the printer, and then lower the cover. See Printer specifications for service Paper problems 77 Troubleshooting Printer does not feed paper Solution: Try one or more of the printer, and then replace the rear access door securely. 6. NOTE: If paper jams occur frequently, try using a heavier paper. Reprint the document. Turn on the printer...
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... colors in the input tray. • Check the quality setting. Solution 5: Clean the print cartridges Solution: Check the estimated ink levels remaining in the print cartridges, but you are not as bright and intense as you might need to make sure it matches the type of ink used for printing. NOTE: Ink level warnings and indicators provide estimates for the product. If the self-test report shows a problem, clean the print cartridges. For more information, see Print a test page...
... colors in the input tray. • Check the quality setting. Solution 5: Clean the print cartridges Solution: Check the estimated ink levels remaining in the print cartridges, but you are not as bright and intense as you might need to make sure it matches the type of ink used for printing. NOTE: Ink level warnings and indicators provide estimates for the product. If the self-test report shows a problem, clean the print cartridges. For more information, see Print a test page...
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... the fastest source for up-to-date device information and expert assistance and includes the following features: • Fast access to qualified online support specialists • Software and driver updates for your HP Deskjet • Valuable HP Deskjet and troubleshooting information for common problems • Proactive device updates, support alerts, and HP newsgrams that came with . HP support 99 A HP support • Ink cartridge warranty information • Support process • HP support by device, country...
... the fastest source for up-to-date device information and expert assistance and includes the following features: • Fast access to qualified online support specialists • Software and driver updates for your HP Deskjet • Valuable HP Deskjet and troubleshooting information for common problems • Proactive device updates, support alerts, and HP newsgrams that came with . HP support 99 A HP support • Ink cartridge warranty information • Support process • HP support by device, country...
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... download at www.hp.com/ support. Design for more information on estimated cartridge yields. Technical information B Technical information • Printer specifications • Notice to Windows 2000 users • Environmental product stewardship program • Regulatory notices Printer specifications The HP Deskjet has the following : • The HP Photosmart Software is not available. • The onscreen Help is not installed, but not limited to the following specifications and requirements. Paper weights...
... download at www.hp.com/ support. Design for more information on estimated cartridge yields. Technical information B Technical information • Printer specifications • Notice to Windows 2000 users • Environmental product stewardship program • Regulatory notices Printer specifications The HP Deskjet has the following : • The HP Photosmart Software is not available. • The onscreen Help is not installed, but not limited to the following specifications and requirements. Paper weights...
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... greeting card printing 29 H Hewlett-Packard Company notices 2 HP Photosmart Software downloading 47 I index card printing 26 ink low 60 streaks on the back of paper 96 ink, removing ink from skin and clothing 53 ink-backup mode 12 installation program stops 62 installing print cartridges 48 iron-on transfer printing 33 L label printing 27 letter printing 23 lights Power light 9 low ink 52 M maintenance print cartridges 54 printer 48 printer body 53 maximum dpi 41 O Order supplies 56 other document printing 21 out of paper 77 P page order, setting 37 paper feed fails...
... greeting card printing 29 H Hewlett-Packard Company notices 2 HP Photosmart Software downloading 47 I index card printing 26 ink low 60 streaks on the back of paper 96 ink, removing ink from skin and clothing 53 ink-backup mode 12 installation program stops 62 installing print cartridges 48 iron-on transfer printing 33 L label printing 27 letter printing 23 lights Power light 9 low ink 52 M maintenance print cartridges 54 printer 48 printer body 53 maximum dpi 41 O Order supplies 56 other document printing 21 out of paper 77 P page order, setting 37 paper feed fails...
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... ink cartridges ordering 56 print preview 39 print quality smeared ink 87 print resolution 41 print settings changing 46 default settings 45 print speed 40 printer does not feed paper 77 printer features 8 printer is not printing 65 printer is stalled 74 printer maintenance 48 printer name does not appear 64 printer prints on multiple sheets at once 81 printer properties 46 printer software downloading updates 47 printer specifications 101 printer Toolbox 55 printer troubleshooting 57 printing 4800 x 1200 optimized dpi 41 booklets 30 borderless photos 15 bound two-sided printing...
... ink cartridges ordering 56 print preview 39 print quality smeared ink 87 print resolution 41 print settings changing 46 default settings 45 print speed 40 printer does not feed paper 77 printer features 8 printer is not printing 65 printer is stalled 74 printer maintenance 48 printer name does not appear 64 printer prints on multiple sheets at once 81 printer properties 46 printer software downloading updates 47 printer specifications 101 printer Toolbox 55 printer troubleshooting 57 printing 4800 x 1200 optimized dpi 41 booklets 30 borderless photos 15 bound two-sided printing...
