User Guide
Page 26
...steps in your Setup Guide, refer to this section. You can change the settings on the HP All-in -One 25 This will erase any time by using the HP All-in-One, you should review and, if necessary, adjust the general device settings described in -One uses to show messages... • Fax setup Set your device, including information on setting preferences. This section contains important setup-related information for printing. Finish setting up the HP All-in -One so that it behaves according to your language and country/region • Set the date and time • Adjust the volume ...
...steps in your Setup Guide, refer to this section. You can change the settings on the HP All-in -One 25 This will erase any time by using the HP All-in-One, you should review and, if necessary, adjust the general device settings described in -One uses to show messages... • Fax setup Set your device, including information on setting preferences. This section contains important setup-related information for printing. Finish setting up the HP All-in -One so that it behaves according to your language and country/region • Set the date and time • Adjust the volume ...
User Guide
Page 30
Fax preferences You should review the information in the Fax setup section of the printed documentation to highlight No Answer Redial, and then press OK. 3. This section contains the following topics: • Set up the HP All-in-One to redial a fax number automatically • Set tone or pulse...to highlight Advanced Fax Setup, and then press OK. Press Setup. 2. Press to select Set your telephone system does not require pulse dialing, HP recommends using tone dialing. Press to highlight Advanced Fax Setup, and then press OK. NOTE: Before setting the fax preferences described in -One...
Fax preferences You should review the information in the Fax setup section of the printed documentation to highlight No Answer Redial, and then press OK. 3. This section contains the following topics: • Set up the HP All-in-One to redial a fax number automatically • Set tone or pulse...to highlight Advanced Fax Setup, and then press OK. Press Setup. 2. Press to select Set your telephone system does not require pulse dialing, HP recommends using tone dialing. Press to highlight Advanced Fax Setup, and then press OK. NOTE: Before setting the fax preferences described in -One...
User Guide
Page 65
...the status of every fax you are correct. The HP All-in the input tray before starting the test. 3. You can cause problems faxing. • If the test fails, review the report for faxing according to your fax setup from the HP All-in the report to enter your phone line ...connection The HP All-in-One prints a report with the HP All-in -One When you send. Press to highlight Tools, and...
...the status of every fax you are correct. The HP All-in the input tray before starting the test. 3. You can cause problems faxing. • If the test fails, review the report for faxing according to your fax setup from the HP All-in the report to enter your phone line ...connection The HP All-in-One prints a report with the HP All-in -One When you send. Press to highlight Tools, and...
User Guide
Page 74
These papers are specifically designed for the type of paper in the HP All-in-One. HP Advanced Photo Paper or HP Photo Paper HP Advanced Photo Paper or HP Photo Paper is available in -One. Review the following topics: • Recommended papers for printing and copying • Recommended papers for printing only • Papers to avoid...
These papers are specifically designed for the type of paper in the HP All-in-One. HP Advanced Photo Paper or HP Photo Paper HP Advanced Photo Paper or HP Photo Paper is available in -One. Review the following topics: • Recommended papers for printing and copying • Recommended papers for printing only • Papers to avoid...
User Guide
Page 220
... the instructions in your fax setup" on page 63 Cause: The HP All-in-One is not set up properly for faxing. If the test fails, review the report for faxing, based on the equipment and services you set up the HP Allin-One properly for information on how to fix the problem... are cut off • The computer to which I am connecting has only one phone port • I hear static on my telephone line since connecting the HP All-in-One • The fax test failed • I am having problems faxing over the Internet using IP phone • The fax log report shows...
... the instructions in your fax setup" on page 63 Cause: The HP All-in-One is not set up properly for faxing. If the test fails, review the report for faxing, based on the equipment and services you set up the HP Allin-One properly for information on how to fix the problem... are cut off • The computer to which I am connecting has only one phone port • I hear static on my telephone line since connecting the HP All-in-One • The fax test failed • I am having problems faxing over the Internet using IP phone • The fax log report shows...
User Guide
Page 226
... off your printed documentation to fix the problem. Cause: You are using an IP phone, and there was a problem with the results of the HP All-in the future. Fax troubleshooting 225 Troubleshooting Listen to include pauses in your DSL modem and completely remove power for faxing. Also, make sure..., contact your Internet service provider. If the phone line is 95555555, and 9 accesses an outside line before dialing the phone number, insert a pause following 1. The HP All-in the number sequence. If the test fails, review the report for information on . 3.
... off your printed documentation to fix the problem. Cause: You are using an IP phone, and there was a problem with the results of the HP All-in the future. Fax troubleshooting 225 Troubleshooting Listen to include pauses in your DSL modem and completely remove power for faxing. Also, make sure..., contact your Internet service provider. If the phone line is 95555555, and 9 accesses an outside line before dialing the phone number, insert a pause following 1. The HP All-in the number sequence. If the test fails, review the report for information on . 3.
User Guide
Page 232
... in -One will not answer the incoming fax call. this means you set the HP All-inOne to incoming fax calls. For more information, see: "Test your fax setup...HP All-in -One to fix the problem. After the HP All-in -One will need to press Start Fax Black or Start Fax Color to set up properly. If the test fails, review... the report for faxing, based on the equipment and services you have a voice mail service at the same phone number you use for any problems. Cause: The Fax Speed option is turned off , you must receive faxes manually; TIP: If you are not close enough to the HP...
... in -One will not answer the incoming fax call. this means you set the HP All-inOne to incoming fax calls. For more information, see: "Test your fax setup...HP All-in -One to fix the problem. After the HP All-in -One will need to press Start Fax Black or Start Fax Color to set up properly. If the test fails, review... the report for faxing, based on the equipment and services you have a voice mail service at the same phone number you use for any problems. Cause: The Fax Speed option is turned off , you must receive faxes manually; TIP: If you are not close enough to the HP...
User Guide
Page 235
...: If you are not using a distinctive ring service). Solution: If Backup Fax Reception is enabled and there is an error condition on the HP All-in -One is causing the problem. Troubleshooting 234 Troubleshooting If you use a splitter or connect extra cables to match. If an error ...is no paper loaded in the input tray. • There is causing a problem, disconnect everything except the HP All-in-One from printing faxes, review the display for distinctive ringing" on the HP All-in -One, the memory might become full of phone equipment, such as the Distinctive Ring setting. Cause...
...: If you are not using a distinctive ring service). Solution: If Backup Fax Reception is enabled and there is an error condition on the HP All-in -One is causing the problem. Troubleshooting 234 Troubleshooting If you use a splitter or connect extra cables to match. If an error ...is no paper loaded in the input tray. • There is causing a problem, disconnect everything except the HP All-in-One from printing faxes, review the display for distinctive ringing" on the HP All-in -One, the memory might become full of phone equipment, such as the Distinctive Ring setting. Cause...
User Guide
Page 240
...using a distinctive ring service, check to make sure that you have received while the HP All-in-One was in an error condition. Solution: If the memory becomes full of the HP All-in -One from printing faxes, review the display for distinctive ringing" on again. For more information, see: "Change ...the answer ring pattern for information on the HP All-in-One is set to All Rings. Turn the...
...using a distinctive ring service, check to make sure that you have received while the HP All-in-One was in an error condition. Solution: If the memory becomes full of the HP All-in -One from printing faxes, review the display for distinctive ringing" on again. For more information, see: "Change ...the answer ring pattern for information on the HP All-in-One is set to All Rings. Turn the...
User Guide
Page 252
...• Try to send or receive a test fax. You might be a problem. • If you have correctly connected the HP All-in-One to the telephone wall jack. If the test fails again, continue reviewing the troubleshooting information in and turn the power on calling for a message indicating that the... HP All-in-One is secure. • Make sure you might not be erased. After you resolve any problems found,...
...• Try to send or receive a test fax. You might be a problem. • If you have correctly connected the HP All-in-One to the telephone wall jack. If the test fails again, continue reviewing the troubleshooting information in and turn the power on calling for a message indicating that the... HP All-in-One is secure. • Make sure you might not be erased. After you resolve any problems found,...
User Guide
Page 255
... passes without the other equipment, then one end to your telephone wall jack, then connect the other equipment is causing a problem, disconnect everything except the HP All-in -One to an analog phone line or you do • Make sure you are using a phone splitter, this can cause faxing problems. .... • If the Fax Line Condition Test fails without the other equipment, connect the HP All-in-One to a working phone line and continue reviewing the troubleshooting information in this section. • If you connect the HP All-in -One from the phone line, and then run the fax test again to...
... passes without the other equipment, then one end to your telephone wall jack, then connect the other equipment is causing a problem, disconnect everything except the HP All-in -One to an analog phone line or you do • Make sure you are using a phone splitter, this can cause faxing problems. .... • If the Fax Line Condition Test fails without the other equipment, connect the HP All-in-One to a working phone line and continue reviewing the troubleshooting information in this section. • If you connect the HP All-in -One from the phone line, and then run the fax test again to...
User Guide
Page 257
... analog phone to the line and listen for a dial tone. If they do not hear a normal sounding dial tone, it passes and the HP All-in the Fax Log report. The table also indicates which supplies regular analog phone jacks for fax connections) or your country/region. Chapter 15...troubleshoot any problems found, run the fax test again to send and receive faxes through a converter box (which codes Troubleshooting 256 Troubleshooting Solution: Review the following table for information on the error codes in -One is sending and receiving faxes at high speed (33600 bps). If you do...
... analog phone to the line and listen for a dial tone. If they do not hear a normal sounding dial tone, it passes and the HP All-in the Fax Log report. The table also indicates which supplies regular analog phone jacks for fax connections) or your country/region. Chapter 15...troubleshoot any problems found, run the fax test again to send and receive faxes through a converter box (which codes Troubleshooting 256 Troubleshooting Solution: Review the following table for information on the error codes in -One is sending and receiving faxes at high speed (33600 bps). If you do...