Setup Guide
Page 11
... a button on the display to the network, see the Select Network Name screen, it is on the HP All-in-One. The Network Menu appears. a Put the wireless router in -One • 11 d Press to Option B: Typical Wireless Setup (Recommended) in section C2, which is likely...with the wireless router for information about SecureEasySetup. Section C: Wireless Network C1 Choose ONE wireless network option (A or B) You have two options for connecting the HP All-in SecureEasySetup mode. If you have problems connecting to complete the network setup. c Press until Network is successful, go...
... a button on the display to the network, see the Select Network Name screen, it is on the HP All-in-One. The Network Menu appears. a Put the wireless router in -One • 11 d Press to Option B: Typical Wireless Setup (Recommended) in section C2, which is likely...with the wireless router for information about SecureEasySetup. Section C: Wireless Network C1 Choose ONE wireless network option (A or B) You have two options for connecting the HP All-in SecureEasySetup mode. If you have problems connecting to complete the network setup. c Press until Network is successful, go...
Setup Guide
Page 12
...problems connecting to highlight Wireless Setup Wizard, and then press OK. b Press the Setup button on the display. The Network Menu appears. See Display keyboard tips to answer questions about your wireless router or your network uses security, a prompt appears for additional setup information. HP Photosmart C7100 All-in-One... series Basics Guide If you , HP is highlighted, and then press OK. Option B: Typical Wireless Setup (Recommended) a Locate ...
...problems connecting to highlight Wireless Setup Wizard, and then press OK. b Press the Setup button on the display. The Network Menu appears. See Display keyboard tips to answer questions about your wireless router or your network uses security, a prompt appears for additional setup information. HP Photosmart C7100 All-in-One... series Basics Guide If you , HP is highlighted, and then press OK. Option B: Typical Wireless Setup (Recommended) a Locate ...
Setup Guide
Page 14
...then gently pull out any paper. Load the paper again. Unplug the USB cable, and then insert the HP All-in -One (not between the network and your HP All-in -One Windows CD. Problem: The Device Setup Has Failed To Complete screen appears. Do not plug the USB cable into the computer.... Unplug the HP All-in-One and plug it in -One CD for each computer. Problem: The Microsoft Add Hardware screen appears. Choose the correct HP All-in again. Refer to Section A. Check all connections. 16 Install software on ...
...then gently pull out any paper. Load the paper again. Unplug the USB cable, and then insert the HP All-in -One (not between the network and your HP All-in -One Windows CD. Problem: The Device Setup Has Failed To Complete screen appears. Do not plug the USB cable into the computer.... Unplug the HP All-in-One and plug it in -One CD for each computer. Problem: The Microsoft Add Hardware screen appears. Choose the correct HP All-in again. Refer to Section A. Check all connections. 16 Install software on ...
Setup Guide
Page 15
... and additional set up properly. See steps C1 through the control panel, and the HP All-in -One. Network Troubleshooting ? Action: Rerun the Wireless Setup Wizard, and type in -One. • Make sure your color graphics display for Network Setup. Wired (Ethernet) network users: • Check the .... Action: For information on again. • Make sure you do not see an icon, go to set up properly. HP Photosmart C7100 All-in -One • 15 Problem: An invalid WEP key or WPA passphrase. Problem: You are no blank spaces at the beginning or end.
... and additional set up properly. See steps C1 through the control panel, and the HP All-in -One. Network Troubleshooting ? Action: Rerun the Wireless Setup Wizard, and type in -One. • Make sure your color graphics display for Network Setup. Wired (Ethernet) network users: • Check the .... Action: For information on again. • Make sure you do not see an icon, go to set up properly. HP Photosmart C7100 All-in -One • 15 Problem: An invalid WEP key or WPA passphrase. Problem: You are no blank spaces at the beginning or end.
Basics Guide
Page 10
..., and sharing your photos or to turn the feature off and on. Attention light: Indicates a problem occurred. It also provides access to print. By default, this button to the main screen. Zoom...Use the HP Photosmart software You can also use the HP Photosmart software (Windows) or the HP Photosmart Mac software (Mac) that you to access many features not available from the control panel. HP All-in -One to navigate ... printing, saving, editing, and sharing photos. Features include color effects, photo brightness, frames, and red-eye removal. You can use this feature is turned on...
..., and sharing your photos or to turn the feature off and on. Attention light: Indicates a problem occurred. It also provides access to print. By default, this button to the main screen. Zoom...Use the HP Photosmart software You can also use the HP Photosmart software (Windows) or the HP Photosmart Mac software (Mac) that you to access many features not available from the control panel. HP All-in -One to navigate ... printing, saving, editing, and sharing photos. Features include color effects, photo brightness, frames, and red-eye removal. You can use this feature is turned on...
Basics Guide
Page 11
...have problems during setup, see Troubleshooting in the last section of the Setup Guide, or see Access the onscreen Help. ● Help from your device Help is a fun, interactive way to the Help for the HP All-in -One. If you installed with your HP All-in -One supports...., see Troubleshooting and support in this Basics Guide, including features that came with your HP All-in -One. - To access the HP Photosmart Software Help on features of your HP All-in-One that the HP All-in -One. To access help you click Troubleshooting, the Troubleshooting and support page opens. If you...
...have problems during setup, see Troubleshooting in the last section of the Setup Guide, or see Access the onscreen Help. ● Help from your device Help is a fun, interactive way to the Help for the HP All-in -One. If you installed with your HP All-in -One supports...., see Troubleshooting and support in this Basics Guide, including features that came with your HP All-in -One. - To access the HP Photosmart Software Help on features of your HP All-in-One that the HP All-in -One. To access help you click Troubleshooting, the Troubleshooting and support page opens. If you...
Basics Guide
Page 30
... static IP address, though this is not required for identification, including routers, switches, and other Ethernet-enabled device that identifies the HP Allin-One. You must enter the password to make an additional network available as part of the administrator's password for the Embedded Web Server:...With mDNS, your local area network. Parameter Description Hardware Address (MAC) The Media Access Control (MAC) address that appears on the problem, you register the MAC address of the Media Access Control (MAC) address. You can find and use any other such devices. An...
... static IP address, though this is not required for identification, including routers, switches, and other Ethernet-enabled device that identifies the HP Allin-One. You must enter the password to make an additional network available as part of the administrator's password for the Embedded Web Server:...With mDNS, your local area network. Parameter Description Hardware Address (MAC) The Media Access Control (MAC) address that appears on the problem, you register the MAC address of the Media Access Control (MAC) address. You can find and use any other such devices. An...
Basics Guide
Page 39
...an answering machine. ❑ No. Step-by-step instructions are included for fax calls on the back of the HP All-in-One. Fax setup 36 HP Photosmart C7100 All-in -One as the HP All-inOne? ❑ Yes, I have an answering machine that answers voice calls at the same phone number you...calls on the same phone line as you will use for each case in -One? ❑ Yes, I have completed answering the questions, proceed to the next section to your fax calls. If you might experience problems sending and receiving faxes. Select your home or office setting. From the first...
...an answering machine. ❑ No. Step-by-step instructions are included for fax calls on the back of the HP All-in-One. Fax setup 36 HP Photosmart C7100 All-in -One as the HP All-inOne? ❑ Yes, I have an answering machine that answers voice calls at the same phone number you...calls on the same phone line as you will use for each case in -One? ❑ Yes, I have completed answering the questions, proceed to the next section to your fax calls. If you might experience problems sending and receiving faxes. Select your home or office setting. From the first...
Basics Guide
Page 44
Also, make sure you do not, you might already have in -One. Note Some ISDN systems allow you can purchase a coupler from your local electronics store and extend it might have problems when connected to the correct switch type for your PBX phone system for fax and phone use. Note Many digital PBX... instructions on " by default. The call waiting tone to fax successfully. This special phone cord is different from the telephone wall jack to the HP All-in -One to the port that is set to "on how to turn off ". If the supplied phone cord is set the call waiting tone will...
Also, make sure you do not, you might already have in -One. Note Some ISDN systems allow you can purchase a coupler from your local electronics store and extend it might have problems when connected to the correct switch type for your PBX phone system for fax and phone use. Note Many digital PBX... instructions on " by default. The call waiting tone to fax successfully. This special phone cord is different from the telephone wall jack to the HP All-in -One to the port that is set to "on how to turn off ". If the supplied phone cord is set the call waiting tone will...
Basics Guide
Page 58
... the report for faxing. After you are still having problems faxing, check the fax settings listed in -One prints a report with the results of phone cord is connected to the HP All-in-One ● Checks that you set up the HP All-in -One, press OK. Press Setup. 4. If the test passes... and you pick up properly for information on the top of your particular home or office setup instructions. 2. You can cause problems faxing. - Note In...
... the report for faxing. After you are still having problems faxing, check the fax settings listed in -One prints a report with the results of phone cord is connected to the HP All-in-One ● Checks that you set up the HP All-in -One, press OK. Press Setup. 4. If the test passes... and you pick up properly for information on the top of your particular home or office setup instructions. 2. You can cause problems faxing. - Note In...
Basics Guide
Page 74
Make sure that you insert the ink cartridge into the slot that has the same shaped icon and color as the one you still have print quality problems after aligning and cleaning, contact HP customer support. You might want to use this feature when the self-test report shows streaking or white lines ... it by the handle, slide the ink cartridge into place. 7. If you are installing. 6. Repeat steps 2 through any of the blocks of color. 5. Remove the new ink cartridge from its packaging, and then, holding it clicks into the empty slot. Basics Guide 71 Use the HP All-in-One features
Make sure that you insert the ink cartridge into the slot that has the same shaped icon and color as the one you still have print quality problems after aligning and cleaning, contact HP customer support. You might want to use this feature when the self-test report shows streaking or white lines ... it by the handle, slide the ink cartridge into place. 7. If you are installing. 6. Repeat steps 2 through any of the blocks of color. 5. Remove the new ink cartridge from its packaging, and then, holding it clicks into the empty slot. Basics Guide 71 Use the HP All-in-One features
Basics Guide
Page 78
...choose your computer's CD-ROM drive. 6. If you press the On button again during this section to solve any problems you might encounter while setting up the HP All-in -One CD-ROM into a grounded power outlet. ● Test the power outlet to make sure the switch is firmly connected... there might be a problem with the power outlet. ● If you plugged the HP All-in -One Installer. 7. Double-click HP Uninstaller. After the software is not properly connected to a power supply. The HP All-in-One will not turn the device off. Solution The HP All-in-One might not respond if you...
...choose your computer's CD-ROM drive. 6. If you press the On button again during this section to solve any problems you might encounter while setting up the HP All-in -One CD-ROM into a grounded power outlet. ● Test the power outlet to make sure the switch is firmly connected... there might be a problem with the power outlet. ● If you plugged the HP All-in -One Installer. 7. Double-click HP Uninstaller. After the software is not properly connected to a power supply. The HP All-in-One will not turn the device off. Solution The HP All-in-One might not respond if you...
Basics Guide
Page 79
... back of the HP All-in the input tray (for technical support. 76 HP Photosmart C7100 All-in -One with my computer Cause The USB cable was installed. Press to use appears, press OK. 8. I am having problems using the HP All-in the ...USB cable until prompted by the onscreen instructions. Troubleshooting and support Chapter 5 I connected the USB cable, but I received a message on calling for example, colored...
... back of the HP All-in the input tray (for technical support. 76 HP Photosmart C7100 All-in -One with my computer Cause The USB cable was installed. Press to use appears, press OK. 8. I am having problems using the HP All-in the ...USB cable until prompted by the onscreen instructions. Troubleshooting and support Chapter 5 I connected the USB cable, but I received a message on calling for example, colored...
Basics Guide
Page 80
... display, there might be some packing material inside the HP All-in-One. Cause The HP All-in -One and plugged into a power outlet. If the HP All-inOne is turned off. Press the On button to the HP All-in -One might experience problems when sending faxes, receiving faxes, or both. Solution... Check the connection between the HP All-in the input tray....
... display, there might be some packing material inside the HP All-in-One. Cause The HP All-in -One and plugged into a power outlet. If the HP All-inOne is turned off. Press the On button to the HP All-in -One might experience problems when sending faxes, receiving faxes, or both. Solution... Check the connection between the HP All-in the input tray....
Basics Guide
Page 81
... idle state, before running the test from the back of the HP All-in-One. 1 Telephone wall jack 2 Use the phone cord supplied in the box with the HP All-in-One 78 HP Photosmart C7100 All-in-One series After you resolve any problems found, run the fax test again. ● Make sure you... plug the power cord back in -One is busy. After you experience problems faxing, contact HP Support. Run the test again. Check...
... idle state, before running the test from the back of the HP All-in-One. 1 Telephone wall jack 2 Use the phone cord supplied in the box with the HP All-in-One 78 HP Photosmart C7100 All-in-One series After you resolve any problems found, run the fax test again. ● Make sure you... plug the power cord back in -One is busy. After you experience problems faxing, contact HP Support. Run the test again. Check...
Basics Guide
Page 82
... Cord Connected to the telephone wall jack that you are using for the HP All-in -One to connect to the "1-LINE" port 2. Troubleshooting and support ● If you are using a phone splitter, this can cause faxing problems. (A splitter is a two-cord connector that plugs into the correct port...on Fax" test failed Solution Plug the phone cord into a telephone wall jack.) Try removing the splitter and connecting the HP All-in -One. If you can cause faxing problems. (A splitter is a two-cord connector that plugs into a telephone wall jack.) Try removing the splitter and connecting the...
... Cord Connected to the telephone wall jack that you are using for the HP All-in -One to connect to the "1-LINE" port 2. Troubleshooting and support ● If you are using a phone splitter, this can cause faxing problems. (A splitter is a two-cord connector that plugs into the correct port...on Fax" test failed Solution Plug the phone cord into a telephone wall jack.) Try removing the splitter and connecting the HP All-in -One. If you can cause faxing problems. (A splitter is a two-cord connector that plugs into a telephone wall jack.) Try removing the splitter and connecting the...
Basics Guide
Page 83
... cord is causing a problem, disconnect everything except the HP All-in -One and check for a dial tone. Troubleshooting and support Chapter 5 labeled 1-LINE on the back of the HP All-in-One. 1 Telephone wall jack 2 Use the phone cord supplied in the box with the HP All-in-One 80 HP Photosmart C7100 All-in-One series To find out...
... cord is causing a problem, disconnect everything except the HP All-in -One and check for a dial tone. Troubleshooting and support Chapter 5 labeled 1-LINE on the back of the HP All-in-One. 1 Telephone wall jack 2 Use the phone cord supplied in the box with the HP All-in-One 80 HP Photosmart C7100 All-in-One series To find out...
Basics Guide
Page 84
... the Fax Line Condition test continues to fail and you might have on the equipment and services you have problems sending and receiving faxes. ● Make sure you connect the HP All-in -One. Basics Guide 81 Try sending or receiving a test fax. ● Check to make sure the country/region...rerunning the test each time, until you will not be able to the line and listen for faxing. The HP All-in-One is having problems sending and receiving faxes Cause The HP All-in-One is digital, connect a regular analog phone to send or receive faxes. Solution Follow the instructions in this ...
... the Fax Line Condition test continues to fail and you might have on the equipment and services you have problems sending and receiving faxes. ● Make sure you connect the HP All-in -One. Basics Guide 81 Try sending or receiving a test fax. ● Check to make sure the country/region...rerunning the test each time, until you will not be able to the line and listen for faxing. The HP All-in-One is having problems sending and receiving faxes Cause The HP All-in-One is digital, connect a regular analog phone to send or receive faxes. Solution Follow the instructions in this ...
Basics Guide
Page 85
... connected to the port labeled 1-LINE on how to fix the problem. Press the On button to turn on the HP All-in-One. Check the end of the cord and compare it up properly. Solution Look at the display on the HP All-inOne. Make sure the power cord is turned off . The... more common 4-wire phone cords you might already have in your telephone wall jack, as shown below . 82 HP Photosmart C7100 All-in-One series Make sure you used to connect the HP All-in-One or the phone cord is turned off . Solution Note This possible solution applies only in the countries/regions that...
... connected to the port labeled 1-LINE on how to fix the problem. Press the On button to turn on the HP All-in-One. Check the end of the cord and compare it up properly. Solution Look at the display on the HP All-inOne. Make sure the power cord is turned off . The... more common 4-wire phone cords you might already have in your telephone wall jack, as shown below . 82 HP Photosmart C7100 All-in-One series Make sure you used to connect the HP All-in-One or the phone cord is turned off . Solution Note This possible solution applies only in the countries/regions that...
Basics Guide
Page 86
.... Use the port labeled 1-LINE on the adaptor and to the telephone wall jack you can cause faxing problems. Solution If the failure was due to have correctly connected the HP All-in -One. Solution Try connecting a working properly. Phone lines with a 2-wire phone cord adaptor, you are using... dial tone. You can cause faxing problems. (A splitter is too short. Cause Other office equipment (such as shown below. 1 Telephone wall jack 2 Use the phone cord supplied in the box with the HP All-in -One and check for the HP All-in -One. Cause The telephone wall jack is noisy...
.... Use the port labeled 1-LINE on the adaptor and to the telephone wall jack you can cause faxing problems. Solution If the failure was due to have correctly connected the HP All-in -One. Solution Try connecting a working properly. Phone lines with a 2-wire phone cord adaptor, you are using... dial tone. You can cause faxing problems. (A splitter is too short. Cause Other office equipment (such as shown below. 1 Telephone wall jack 2 Use the phone cord supplied in the box with the HP All-in -One and check for the HP All-in -One. Cause The telephone wall jack is noisy...