Setup Guide
Page 11
You must have problems connecting to the network, see the Select Network Name screen, it is on the HP All-in section C2, which is likely that your network was originally set up using SecureEasySetup, go to Option A: SecureEasySetup in Section C2, below. ...wireless connection is not established or you see the Basics Guide for additional setup information. Section C: Wireless Network C1 Choose ONE wireless network option (A or B) You have two options for connecting the HP All-in SecureEasySetup mode. Tip: If you can connect to your network using a USB cable. The network should ...
You must have problems connecting to the network, see the Select Network Name screen, it is on the HP All-in section C2, which is likely that your network was originally set up using SecureEasySetup, go to Option A: SecureEasySetup in Section C2, below. ...wireless connection is not established or you see the Basics Guide for additional setup information. Section C: Wireless Network C1 Choose ONE wireless network option (A or B) You have two options for connecting the HP All-in SecureEasySetup mode. Tip: If you can connect to your network using a USB cable. The network should ...
Setup Guide
Page 12
... network, see the Basics Guide for additional setup information. 12 • HP All-in -One series Basics Guide If you cannot continue with the strongest signal appears first. HP Photosmart C6100 All-in -One c Press until Network is successful, go to highlight Wireless Setup Wizard, ...and then press OK. Network Name (also called SSID WEP key/WPA Passphrase (if needed IMPORTANT: If you do not know this information, you have problems connecting to ...
... network, see the Basics Guide for additional setup information. 12 • HP All-in -One series Basics Guide If you cannot continue with the strongest signal appears first. HP Photosmart C6100 All-in -One c Press until Network is successful, go to highlight Wireless Setup Wizard, ...and then press OK. Network Name (also called SSID WEP key/WPA Passphrase (if needed IMPORTANT: If you do not know this information, you have problems connecting to ...
Setup Guide
Page 14
... hub. Load the paper again. Unplug the USB cable, and then insert the HP All-in -One Problem: The Device Setup Has Failed To Complete screen appears. Refer to Section A. 14 • HP All-in -One Windows CD. Action: Verify that you choose the connection types between the network and..., and then on. Make sure the USB cable is firmly attached. Choose the correct HP All-in -One Windows CD. Problem: The Microsoft Add Hardware screen appears. Check all connections. Problem: You did not see the screen prompting you have additional computers on your computer and the network...
... hub. Load the paper again. Unplug the USB cable, and then insert the HP All-in -One Problem: The Device Setup Has Failed To Complete screen appears. Refer to Section A. 14 • HP All-in -One Windows CD. Action: Verify that you choose the connection types between the network and..., and then on. Make sure the USB cable is firmly attached. Choose the correct HP All-in -One Windows CD. Problem: The Microsoft Add Hardware screen appears. Check all connections. Problem: You did not see the screen prompting you have additional computers on your computer and the network...
Setup Guide
Page 15
... the Wireless Setup Wizard, and type in -One off silent broadcast name. • Move the wireless router closer to www.hp.com/support. If you entered the correct wireless communication mode and authentication type. HP Photosmart C6100 All-in -One. Problem: You are no obstructions. • Turn ...with the HP All-in -One series Basics Guide See the Basics Guide for more troubleshooting and additional set up information. Problem: You are no blank spaces at the beginning or end. Enter Photosmart C6100, and then search for an icon. Put your color graphics display...
... the Wireless Setup Wizard, and type in -One off silent broadcast name. • Move the wireless router closer to www.hp.com/support. If you entered the correct wireless communication mode and authentication type. HP Photosmart C6100 All-in -One. Problem: You are no obstructions. • Turn ...with the HP All-in -One series Basics Guide See the Basics Guide for more troubleshooting and additional set up information. Problem: You are no blank spaces at the beginning or end. Enter Photosmart C6100, and then search for an icon. Put your color graphics display...
Basics Guide
Page 10
...Allows you to show more information about the software, see the onscreen Help. Use the HP Photosmart software You can select a destination for viewing or printing when turned on the display. Features include color effects, photo brightness, frames, and red-eye removal. Zoom Out: Zooms out to ...arrow buttons. Attention light: Indicates a problem occurred. HP All-in-One overview (continued) Label 20 21 22 23 24 25 26 27 28 29 Name and Description Scan Menu: Opens the Scan Menu where you can use the HP Photosmart software (Windows) or the HP Photosmart Mac software (Mac) that you ...
...Allows you to show more information about the software, see the onscreen Help. Use the HP Photosmart software You can select a destination for viewing or printing when turned on the display. Features include color effects, photo brightness, frames, and red-eye removal. Zoom Out: Zooms out to ...arrow buttons. Attention light: Indicates a problem occurred. HP All-in-One overview (continued) Label 20 21 22 23 24 25 26 27 28 29 Name and Description Scan Menu: Opens the Scan Menu where you can use the HP Photosmart software (Windows) or the HP Photosmart Mac software (Mac) that you ...
Basics Guide
Page 11
You'll learn how the software you installed with your HP All-in-One. Install the software to access the Readme file. ● www.hp.com/support If you have problems during setup, see Troubleshooting in the last section of the features available, so you can help you edit, ...follow the steps in the Setup Guide in -One. If you click Troubleshooting, the Troubleshooting and support page opens. The HP Photosmart Mac Help appears. 8 HP Photosmart C6100 All-in -One. 2. For more information A variety of the software included with your HP All-in-One can get a brief overview of resources, ...
You'll learn how the software you installed with your HP All-in-One. Install the software to access the Readme file. ● www.hp.com/support If you have problems during setup, see Troubleshooting in the last section of the features available, so you can help you edit, ...follow the steps in the Setup Guide in -One. If you click Troubleshooting, the Troubleshooting and support page opens. The HP Photosmart Mac Help appears. 8 HP Photosmart C6100 All-in -One. 2. For more information A variety of the software included with your HP All-in-One can get a brief overview of resources, ...
Basics Guide
Page 30
...One connected to provide the firmware revision code. By default, this is specified. A password is set up a static IP address, though this is a unique 12-digit identification number assigned to networking hardware for identification, including routers, switches, and other Ethernet-enabled device that appears on the problem...recommended. The TCP/IP name assigned by the last 6 digits of the Network Card or LAN Adapter that identifies the HP Allin-One. Status of hardware have the same MAC address. IP Address This address uniquely identifies the device on the network configuration ...
...One connected to provide the firmware revision code. By default, this is specified. A password is set up a static IP address, though this is a unique 12-digit identification number assigned to networking hardware for identification, including routers, switches, and other Ethernet-enabled device that appears on the problem...recommended. The TCP/IP name assigned by the last 6 digits of the Network Card or LAN Adapter that identifies the HP Allin-One. Status of hardware have the same MAC address. IP Address This address uniquely identifies the device on the network configuration ...
Basics Guide
Page 39
...subscribe to a voice mail service through a dial-up modem. ❑ No. If you use for each case in -One? ❑ Yes, I have answered all the questions in -One as the HP All-inOne? ❑ Yes, I have completed answering the questions, proceed to the next section to select your computer through...you would a regular analog phone. Note If your phone system. Fax setup 36 HP Photosmart C6100 All-in the box to connect one end to your home or office setting. This allows you might experience problems sending and receiving faxes. Do you send and receive faxes directly to and from ...
...subscribe to a voice mail service through a dial-up modem. ❑ No. If you use for each case in -One? ❑ Yes, I have answered all the questions in -One as the HP All-inOne? ❑ Yes, I have completed answering the questions, proceed to the next section to select your computer through...you would a regular analog phone. Note If your phone system. Fax setup 36 HP Photosmart C6100 All-in the box to connect one end to your home or office setting. This allows you might experience problems sending and receiving faxes. Do you send and receive faxes directly to and from ...
Basics Guide
Page 44
... you might not be labeled "multicombi" or something similar. ● If you are using a PBX phone system, set to "on how to the HP All-in-One. Also, make sure you do not, you might already have in your ISDN converter, try using the port designated for multiple purposes; If you... not be able to send or receive faxes with your local electronics store and extend it might have problems when connected to "off the call -waiting tone that came with the HP All-in-One. This special phone cord is different from your PBX phone system for instructions on " by default. Case C: ...
... you might not be labeled "multicombi" or something similar. ● If you are using a PBX phone system, set to "on how to the HP All-in-One. Also, make sure you do not, you might already have in your ISDN converter, try using the port designated for multiple purposes; If you... not be able to send or receive faxes with your local electronics store and extend it might have problems when connected to "off the call -waiting tone that came with the HP All-in-One. This special phone cord is different from your PBX phone system for instructions on " by default. Case C: ...
Basics Guide
Page 59
...send. The visual keyboard appears on how to your fax setup from the control panel, as described here. The HP All-in -One series Press Setup. 2. Fax setup 56 HP Photosmart C6100 All-in -One displays the status of the test on the display and prints a report. 6. Press to highlight Basic Fax ...Set up the fax report from the control panel 1. After you installed with the results of your phone line connection The HP All-in -One for faxing according to fix the problem and rerun the test. If the test fails, review the report for an active phone line ● Tests the status...
...send. The visual keyboard appears on how to your fax setup from the control panel, as described here. The HP All-in -One series Press Setup. 2. Fax setup 56 HP Photosmart C6100 All-in -One displays the status of the test on the display and prints a report. 6. Press to highlight Basic Fax ...Set up the fax report from the control panel 1. After you installed with the results of your phone line connection The HP All-in -One for faxing according to fix the problem and rerun the test. If the test fails, review the report for an active phone line ● Tests the status...
Basics Guide
Page 73
... color. The Tools menu appears. 4. Go to highlight Tools, and press OK. Repeat steps 2 through any of the blocks of the HP All-in-One. ● Clean the glass ● Clean the lid backing ● Clean the exterior 70 HP Photosmart C6100 All-in-One series Use the HP All-in -One ...print head, and calibrates the printer. Press to www.hp.com/support. The HP All-in -One features Load unused plain white paper into the input tray. 2. Press OK to highlight Align Printer, and press OK. 5. If print quality problems persist after aligning the printer, try the alignment again...
... color. The Tools menu appears. 4. Go to highlight Tools, and press OK. Repeat steps 2 through any of the blocks of the HP All-in-One. ● Clean the glass ● Clean the lid backing ● Clean the exterior 70 HP Photosmart C6100 All-in-One series Use the HP All-in -One ...print head, and calibrates the printer. Press to www.hp.com/support. The HP All-in -One features Load unused plain white paper into the input tray. 2. Press OK to highlight Align Printer, and press OK. 5. If print quality problems persist after aligning the printer, try the alignment again...
Basics Guide
Page 77
...provided in the Setup Guide that came with the power outlet. 74 HP Photosmart C6100 All-in -One. After the software is properly installed, double-click the HP Solution Center icon on but still does not work, then there might be a problem with the power outlet. ● If you know works, and see... if the appliance has power. Disconnect the HP All-in -One CD-ROM into a grounded power outlet. ● Test the power outlet to solve any problems you are using a power strip, make sure the switch is on . To reinstall the software, ...
...provided in the Setup Guide that came with the power outlet. 74 HP Photosmart C6100 All-in -One. After the software is properly installed, double-click the HP Solution Center icon on but still does not work, then there might be a problem with the power outlet. ● If you know works, and see... if the appliance has power. Disconnect the HP All-in -One CD-ROM into a grounded power outlet. ● Test the power outlet to solve any problems you are using a power strip, make sure the switch is on . To reinstall the software, ...
Basics Guide
Page 78
..., and then press OK. 3. Go to: www.hp.com/support If prompted, choose your computer to the HP All-in-One with the HP All-in -One to use appears, press OK. 5. I connected the USB cable, but I am having problems using the HP All-in-One with the HP All-in -One still does not turn on , it might take...
..., and then press OK. 3. Go to: www.hp.com/support If prompted, choose your computer to the HP All-in-One with the HP All-in -One to use appears, press OK. 5. I connected the USB cable, but I am having problems using the HP All-in-One with the HP All-in -One still does not turn on , it might take...
Basics Guide
Page 79
...region you select determines the paper sizes shown on the print head assembly. Cause There might be some packing material inside the HP All-in-One. Fax setup troubleshooting This section contains fax setup troubleshooting information for technical support. Go to use appears, press OK. 8. ... certain recycled paper). Open the ink cartridge door, and check for example, colored paper, paper with text on the display, there might experience problems when sending faxes, receiving faxes, or both. 76 HP Photosmart C6100 All-in the device. Press the On button to scroll through the...
...region you select determines the paper sizes shown on the print head assembly. Cause There might be some packing material inside the HP All-in-One. Fax setup troubleshooting This section contains fax setup troubleshooting information for technical support. Go to use appears, press OK. 8. ... certain recycled paper). Open the ink cartridge door, and check for example, colored paper, paper with text on the display, there might experience problems when sending faxes, receiving faxes, or both. 76 HP Photosmart C6100 All-in the device. Press the On button to scroll through the...
Basics Guide
Page 80
... on calling for basic information about the error. After you plug in the phone cord that came with the HP All-in -One by using the On button located on . After you resolve any problems found, run the fax test again. ● Make sure you are running the test. Go to see which... the date and time later, when you can send or receive a fax successfully, there might be a problem. ● If you have correctly connected the HP All-in -One. If you plug the power cord back in -One, you might need to fail and you ran a fax test and the test failed, review the report...
... on calling for basic information about the error. After you plug in the phone cord that came with the HP All-in -One by using the On button located on . After you resolve any problems found, run the fax test again. ● Make sure you are running the test. Go to see which... the date and time later, when you can send or receive a fax successfully, there might be a problem. ● If you have correctly connected the HP All-in -One. If you plug the power cord back in -One, you might need to fail and you ran a fax test and the test failed, review the report...
Basics Guide
Page 81
... wall jack, you will not be a problem. After you are using for the HP All-in-One and check for faxing. The 2-EXT port should only be used to connect other equipment, such as an answering machine or a telephone. 78 HP Photosmart C6100 All-in -One is a two-cord connector that you resolve... any problems found, run the fax test again to make sure it passes and the HP All-in -One series If you do not hear a dial tone, contact your telephone...
... wall jack, you will not be a problem. After you are using for the HP All-in-One and check for faxing. The 2-EXT port should only be used to connect other equipment, such as an answering machine or a telephone. 78 HP Photosmart C6100 All-in -One is a two-cord connector that you resolve... any problems found, run the fax test again to make sure it passes and the HP All-in -One series If you do not hear a dial tone, contact your telephone...
Basics Guide
Page 82
... to send or receive a test fax. ● Make sure you use the supplied phone cord to connect from the telephone wall jack to the HP All-in-One, you have connected the phone cord to the port labeled 1-LINE, run the fax test again. ● If you used the phone cord supplied... wall jack 2 Use the phone cord supplied in the box with the HP All-in -One to connect to the telephone wall jack. The "Using Correct Type of Phone Cord with Fax" test failed Solution ● Make sure you are using a phone splitter, this can cause faxing problems. (A splitter is ready for faxing. 3.
... to send or receive a test fax. ● Make sure you use the supplied phone cord to connect from the telephone wall jack to the HP All-in-One, you have connected the phone cord to the port labeled 1-LINE, run the fax test again. ● If you used the phone cord supplied... wall jack 2 Use the phone cord supplied in the box with the HP All-in -One to connect to the telephone wall jack. The "Using Correct Type of Phone Cord with Fax" test failed Solution ● Make sure you are using a phone splitter, this can cause faxing problems. (A splitter is ready for faxing. 3.
Basics Guide
Page 83
...without the other equipment, then one end to your 80 HP Photosmart C6100 All-in-One series To find out if other end to your telephone company and have them back one at a time and rerunning the test each time, until you are using for the HP All-in-One and check for a dial ...supplied in the box with the HP All-in-One, connect one or more pieces of the equipment is causing problems; Troubleshooting and support Chapter 5 labeled 1-LINE on the back of the HP All-in-One and the other equipment is causing a problem, disconnect everything except the HP All-in-One from the phone line, and ...
...without the other equipment, then one end to your 80 HP Photosmart C6100 All-in-One series To find out if other end to your telephone company and have them back one at a time and rerunning the test each time, until you are using for the HP All-in-One and check for a dial ...supplied in the box with the HP All-in-One, connect one or more pieces of the equipment is causing problems; Troubleshooting and support Chapter 5 labeled 1-LINE on the back of the HP All-in-One and the other equipment is causing a problem, disconnect everything except the HP All-in-One from the phone line, and ...
Basics Guide
Page 84
... for your country/region. If the Dial Tone Detection test continues to fail, contact your telephone company and have problems sending and receiving faxes. ● Make sure you connect the HP All-in-One to an analog phone line or you do not hear a normal sounding dial tone, it might be able to... end to the port labeled 1-LINE on the back of the HP All-in-One. Using the phone cord supplied in the box with the HP All-in-One ● If you will not cause a problem sending or receiving faxes. Connect the HP All-in-One to an analog phone line and try sending or receiving a fax...
... for your country/region. If the Dial Tone Detection test continues to fail, contact your telephone company and have problems sending and receiving faxes. ● Make sure you connect the HP All-in-One to an analog phone line or you do not hear a normal sounding dial tone, it might be able to... end to the port labeled 1-LINE on the back of the HP All-in-One. Using the phone cord supplied in the box with the HP All-in-One ● If you will not cause a problem sending or receiving faxes. Connect the HP All-in-One to an analog phone line and try sending or receiving a fax...
Basics Guide
Page 85
...set up properly for information on the same phone line as the HP All-in-One, might be connected to the 82 HP Photosmart C6100 All-in-One series Press the On button to turn on the HP All-in-One. Make sure you experience problems faxing, contact your telephone company and have on how to fix... the problem. If the Fax Line Condition test continues to fail and you used to connect the HP All-in-One or...
...set up properly for information on the same phone line as the HP All-in-One, might be connected to the 82 HP Photosmart C6100 All-in-One series Press the On button to turn on the HP All-in-One. Make sure you experience problems faxing, contact your telephone company and have on how to fix... the problem. If the Fax Line Condition test continues to fail and you used to connect the HP All-in-One or...