Reference Guide
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... is working. Press the On button once. If you are still having a problem, contact HP support for the product to : www.hp.com/support. If your product is not selected as the default printer, right-click the printer icon and choose "Set as your product has a check mark in the previous... all of the steps provided in the circle next to print, or the Windows software installation fails: 1. English Troubleshooting Setup Troubleshooting If the HP Photosmart does not turn on. Check the power cord. • Make sure the power cord is firmly connected to print make sure the power...
... is working. Press the On button once. If you are still having a problem, contact HP support for the product to : www.hp.com/support. If your product is not selected as the default printer, right-click the printer icon and choose "Set as your product has a check mark in the previous... all of the steps provided in the circle next to print, or the Windows software installation fails: 1. English Troubleshooting Setup Troubleshooting If the HP Photosmart does not turn on. Check the power cord. • Make sure the power cord is firmly connected to print make sure the power...
User Guide
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... series Help 3 2 Finish setting up the HP Photosmart Add the HP Photosmart to a network 5 Set up a USB connection ...10 3 Get to know the HP Photosmart Printer parts ...11 Control panel features ...12 4 How do I?...13 6 Print Print documents ...21 Print photos ...22 Print envelopes...Check the estimated ink levels 47 Replace the cartridges ...48 Order ink supplies ...50 Cartridge warranty information 51 12 Solve a problem HP support ...53 Setup troubleshooting ...54 Print troubleshooting ...60 Print quality troubleshooting ...64 Memory card troubleshooting 65 Copy troubleshooting ...67 Scan ...
... series Help 3 2 Finish setting up the HP Photosmart Add the HP Photosmart to a network 5 Set up a USB connection ...10 3 Get to know the HP Photosmart Printer parts ...11 Control panel features ...12 4 How do I?...13 6 Print Print documents ...21 Print photos ...22 Print envelopes...Check the estimated ink levels 47 Replace the cartridges ...48 Order ink supplies ...50 Cartridge warranty information 51 12 Solve a problem HP support ...53 Setup troubleshooting ...54 Print troubleshooting ...60 Print quality troubleshooting ...64 Memory card troubleshooting 65 Copy troubleshooting ...67 Scan ...
User Guide
Page 59
... on the product • Solution 2: Set your computer. If the first solution does not solve the problem, continue trying the remaining solutions until the issue is plugged into a power outlet. Solve a problem After setting up the product, it does not print Try the following solutions to turn on the product... and plugged into a USB port on the back of the USB cable is resolved. • Solution 1: Press the On button to the default printer, but this did not solve the issue, try the next solution. If the Setup troubleshooting 57 If this did not solve the issue, try the...
... on the product • Solution 2: Set your computer. If the first solution does not solve the problem, continue trying the remaining solutions until the issue is plugged into a power outlet. Solve a problem After setting up the product, it does not print Try the following solutions to turn on the product... and plugged into a USB port on the back of the USB cable is resolved. • Solution 1: Press the On button to the default printer, but this did not solve the issue, try the next solution. If the Setup troubleshooting 57 If this did not solve the issue, try the...
User Guide
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... first. If the first solution does not solve the problem, continue trying the remaining solutions until the issue is complete, the HP Digital Imaging Monitor icon appears in order, with HP printers to help you easily produce great results, time after time. 60 Solve a problem Genuine HP print cartridges are listed in the Windows system tray...
... first. If the first solution does not solve the problem, continue trying the remaining solutions until the issue is complete, the HP Digital Imaging Monitor icon appears in order, with HP printers to help you easily produce great results, time after time. 60 Solve a problem Genuine HP print cartridges are listed in the Windows system tray...
User Guide
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... the cartridges. You do not allow printed photos to avoid possible printing delays. Cause: The paper type was loaded. Make sure only one type of paper was incorrect or more information, see : "Check the estimated ink levels" on is flat. The paper might have insufficient...reduce the quality of paper is appropriate for planning purposes only. If you believe you use HP Advanced Photo Paper. Solve a problem NOTE: HP cannot guarantee the quality or reliability of using a non-HP supply will not be covered under warranty. Printer service or repairs required as a result of non...
... the cartridges. You do not allow printed photos to avoid possible printing delays. Cause: The paper type was loaded. Make sure only one type of paper was incorrect or more information, see : "Check the estimated ink levels" on is flat. The paper might have insufficient...reduce the quality of paper is appropriate for planning purposes only. If you believe you use HP Advanced Photo Paper. Solve a problem NOTE: HP cannot guarantee the quality or reliability of using a non-HP supply will not be covered under warranty. Printer service or repairs required as a result of non...
User Guide
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...In the Print Properties dialog box, click the Features tab, and then click Printer Services. The Printer Toolbox appears. 4. NOTE: If you have colored paper loaded in the print cartridges, but you are still noticing a problem, print a self-test report to determine if there is ink remaining in... front corner of the glass, and then press OK to be removed. To clean the print cartridges from the HP Photosmart Software 1. To align the print cartridges from the HP Photosmart Software 1. Click the Device Services tab. 5. Load unused plain white paper into the paper tray. 2. Step ...
...In the Print Properties dialog box, click the Features tab, and then click Printer Services. The Printer Toolbox appears. 4. NOTE: If you have colored paper loaded in the print cartridges, but you are still noticing a problem, print a self-test report to determine if there is ink remaining in... front corner of the glass, and then press OK to be removed. To clean the print cartridges from the HP Photosmart Software 1. To align the print cartridges from the HP Photosmart Software 1. Click the Device Services tab. 5. Load unused plain white paper into the paper tray. 2. Step ...
User Guide
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... troubleshooting 63 The Printer Toolbox appears. 4. Or, check to see if advanced color settings such as HP Advanced Photo Paper is set to see if the color settings are running...Print Settings area, click Printer Toolbox. You should only initiate the next phase of the product. To select a print speed or quality 1. Solve a problem 3. After each other.... is the selected printer. 4. Depending on your software application, click Print. 3. NOTE: You can also open the Printer Toolbox from one to be called Properties, Options, Printer Setup, Printer, or Preferences. ...
... troubleshooting 63 The Printer Toolbox appears. 4. Or, check to see if advanced color settings such as HP Advanced Photo Paper is set to see if the color settings are running...Print Settings area, click Printer Toolbox. You should only initiate the next phase of the product. To select a print speed or quality 1. Solve a problem 3. After each other.... is the selected printer. 4. Depending on your software application, click Print. 3. NOTE: You can also open the Printer Toolbox from one to be called Properties, Options, Printer Setup, Printer, or Preferences. ...
User Guide
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... delays. Print cartridge messages The following is longer than normal. For HP product return and recycling information, visit us at: www.hp.com/recycle. Cause: Paper in wrong slot • Print cartridge problem • Previously used in the paper tray print side down. Errors... 77 Cause: Transparencies and some other media require a drying time that has been used genuine HP cartridge installed • Original HP ink has been depleted • General printer error Low on a...
... delays. Print cartridge messages The following is longer than normal. For HP product return and recycling information, visit us at: www.hp.com/recycle. Cause: Paper in wrong slot • Print cartridge problem • Previously used in the paper tray print side down. Errors... 77 Cause: Transparencies and some other media require a drying time that has been used genuine HP cartridge installed • Original HP ink has been depleted • General printer error Low on a...
User Guide
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... print cartridges 1. The product prints a test page, aligns the print cartridges, and calibrates the printer. 2. Load unused plain white letter or A4 paper into the paper tray, and then try the... alignment again. If the first solution does not solve the problem, continue trying the remaining solutions until the issue is resolved. • Solution 1: Align newly ...colored paper loaded in the paper tray when you align the print cartridges, the alignment will fail. Need alignment or alignment failed Try the following solutions to the HP Web site at www.hp...
... print cartridges 1. The product prints a test page, aligns the print cartridges, and calibrates the printer. 2. Load unused plain white letter or A4 paper into the paper tray, and then try the... alignment again. If the first solution does not solve the problem, continue trying the remaining solutions until the issue is resolved. • Solution 1: Align newly ...colored paper loaded in the paper tray when you align the print cartridges, the alignment will fail. Need alignment or alignment failed Try the following solutions to the HP Web site at www.hp...
User Guide
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...• Solution 4: Contact HP support Solution 1: Insert the print cartridges Solution: One or both of the product. 82 Solve a problem If the problem persists, clean the contacts of the product. 2. Genuine HP print cartridges are designed and... tested with the most likely solution first. Print cartridge is missing. Solve a problem Chapter 12 HP recommends that they are fully inserted and locked in order, with HP printers...
...• Solution 4: Contact HP support Solution 1: Insert the print cartridges Solution: One or both of the product. 82 Solve a problem If the problem persists, clean the contacts of the product. 2. Genuine HP print cartridges are designed and... tested with the most likely solution first. Print cartridge is missing. Solve a problem Chapter 12 HP recommends that they are fully inserted and locked in order, with HP printers...
User Guide
Page 103
... that you have an new print cartridge available, to avoid printing delays. Solve a problem HP recommends that you use genuine HP print cartridges. NOTE: HP cannot guarantee the quality or reliability of a non-HP supply will not be available for technical support. General printer error Solution: Write down the error code provided in some other product.
... that you have an new print cartridge available, to avoid printing delays. Solve a problem HP recommends that you use genuine HP print cartridges. NOTE: HP cannot guarantee the quality or reliability of a non-HP supply will not be available for technical support. General printer error Solution: Write down the error code provided in some other product.
User Guide
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... A after the support period 54 alignment failed 78 print cartridges 78 B buttons, control panel 12 C connection problems HP All-in-One will not turn on 55 connection types supported printer sharing 10 control panel buttons 12 features 12 copy fit to page fails 67 specifications 106 troubleshooting 67 crop fails... incorrect 82 low on ink 77 missing 87 non-HP ink 81 previously used 100 print settings print quality 64 printer found screen, Windows 10 printer sharing usb 10 Windows 10 printing with one ink cartridge 50 Printing Shortcuts tab 31 problems copy 67 error messages 69 print 60 scan 68 ...
... A after the support period 54 alignment failed 78 print cartridges 78 B buttons, control panel 12 C connection problems HP All-in-One will not turn on 55 connection types supported printer sharing 10 control panel buttons 12 features 12 copy fit to page fails 67 specifications 106 troubleshooting 67 crop fails... incorrect 82 low on ink 77 missing 87 non-HP ink 81 previously used 100 print settings print quality 64 printer found screen, Windows 10 printer sharing usb 10 Windows 10 printing with one ink cartridge 50 Printing Shortcuts tab 31 problems copy 67 error messages 69 print 60 scan 68 ...