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... the HP All-in -One. www.hp.com/support HP Photosmart animations The HP Photosmart animations,...problems during setup, check the Setup Guide for basic tasks, troubleshooting tips, and technical information. Make sure you have Internet access, you might not be found in other publications. Basics Guide The Basics Guide contains an overview of the HP All-in-One...HP All-in-One overview section provides general information about the main features of the HP All-in -One. • The How Do I? Install the software to load paper, insert a memory card, replace the print cartridges, and scan...
... the HP All-in -One. www.hp.com/support HP Photosmart animations The HP Photosmart animations,...problems during setup, check the Setup Guide for basic tasks, troubleshooting tips, and technical information. Make sure you have Internet access, you might not be found in other publications. Basics Guide The Basics Guide contains an overview of the HP All-in-One...HP All-in-One overview section provides general information about the main features of the HP All-in -One. • The How Do I? Install the software to load paper, insert a memory card, replace the print cartridges, and scan...
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... and possible installation problems. You can access the Readme file by double-clicking the icon located in the top-level folder of the HP All-in-One software CD-ROM. Setup troubleshooting 87 Uninstall the software (if you must follow these steps: Troubleshooting common setup issues 1. Restart your computer before the HP Photosmart software is...
... and possible installation problems. You can access the Readme file by double-clicking the icon located in the top-level folder of the HP All-in-One software CD-ROM. Setup troubleshooting 87 Uninstall the software (if you must follow these steps: Troubleshooting common setup issues 1. Restart your computer before the HP Photosmart software is...
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...problem, continue trying the remaining solutions until the issue is incorrect or missing • The scan feature does not work , try the next solution. Scan troubleshooting 139 Solutions are listed in order, with a standard USB cable • Solution 3: Install the HP Photosmart software • Solution 4: Start the HP Photosmart... software Solution 1: Turn on your computer Solution: Turn on . If this did not solve the issue, try changing the scan to make a borderless copy without using...
...problem, continue trying the remaining solutions until the issue is incorrect or missing • The scan feature does not work , try the next solution. Scan troubleshooting 139 Solutions are listed in order, with a standard USB cable • Solution 3: Install the HP Photosmart software • Solution 4: Start the HP Photosmart... software Solution 1: Turn on your computer Solution: Turn on . If this did not solve the issue, try changing the scan to make a borderless copy without using...
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... Solution 3: Install the HP Photosmart software Solution: Insert the HP Photosmart installation CD and install the software. Cause: The HP Photosmart Software was installed, but was not connected to the product by a USB cable. If this problem occurs frequently, or if you encounter memory problems while using other programs, ...a standard USB cable Solution: Connect your computer to the product with the product and try scanning again. See the user guide that run in use. Scan fails because of insufficient computer memory Solution: Close all programs that are not in the background,...
... Solution 3: Install the HP Photosmart software Solution: Insert the HP Photosmart installation CD and install the software. Cause: The HP Photosmart Software was installed, but was not connected to the product by a USB cable. If this problem occurs frequently, or if you encounter memory problems while using other programs, ...a standard USB cable Solution: Connect your computer to the product with the product and try scanning again. See the user guide that run in use. Scan fails because of insufficient computer memory Solution: Close all programs that are not in the background,...
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...try the next solution. To install the OCR software, you are using HP Photosmart Essential, the Optical Character Recognition (OCR) software might not be incomprehensible. 142 Troubleshooting This can cause poor-quality scans. Solution 3: Select the correct OCR language Solution: Select the correct ...not solve the problem, continue trying the remaining solutions until the issue is incorrect or missing Try the following solutions to interpret the characters it sees in order, with the most likely solution first. Solutions are retained. Cause: The scan document settings ...
...try the next solution. To install the OCR software, you are using HP Photosmart Essential, the Optical Character Recognition (OCR) software might not be incomprehensible. 142 Troubleshooting This can cause poor-quality scans. Solution 3: Select the correct OCR language Solution: Select the correct ...not solve the problem, continue trying the remaining solutions until the issue is incorrect or missing Try the following solutions to interpret the characters it sees in order, with the most likely solution first. Solutions are retained. Cause: The scan document settings ...
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...or reinstall the software that connect the product to the computer through a USB cable. Cause: The computer was not running. Troubleshooting The scan feature does not work Try the following topics: • Product messages • File messages • General user messages • ...If the first solution does not solve the problem, continue trying the remaining solutions until the issue is resolved. • Solution 1: Turn on the computer • Solution 2: Check the cables • Solution 3: Install or reinstall the HP Photosmart Software Solution 1: Turn on the computer Solution...
...or reinstall the software that connect the product to the computer through a USB cable. Cause: The computer was not running. Troubleshooting The scan feature does not work Try the following topics: • Product messages • File messages • General user messages • ...If the first solution does not solve the problem, continue trying the remaining solutions until the issue is resolved. • Solution 1: Turn on the computer • Solution 2: Check the cables • Solution 3: Install or reinstall the HP Photosmart Software Solution 1: Turn on the computer Solution...
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...98 Cause: The product had a paper jam. If the first solution does not solve the problem, continue trying the remaining solutions until the issue is resolved. • Solution 1: Clear the ...the next solution. 144 Troubleshooting Solutions are listed in order, with the product • Missing HP Photosmart Software Carriage jam Try the following is a list of product-related error messages: • Carriage...• Solution 4: Verify that the product is full • Scanner failure • Scan errors • Unable to print • Product might not be correctly installed • Product was...
...98 Cause: The product had a paper jam. If the first solution does not solve the problem, continue trying the remaining solutions until the issue is resolved. • Solution 1: Clear the ...the next solution. 144 Troubleshooting Solutions are listed in order, with the product • Missing HP Photosmart Software Carriage jam Try the following is a list of product-related error messages: • Carriage...• Solution 4: Verify that the product is full • Scanner failure • Scan errors • Unable to print • Product might not be correctly installed • Product was...
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Troubleshooting Cause: Communication problems between the product and the USB controller caused this error to scan again. If this did not ... -One series 2. 5. Try to occur. This might have been two instances of the product and repeat steps 2 through 4. 6. Look for the product with a copy number included, such as HP Photosmart C4400 All-in the HP Solution... Center Solution: Check the status of the screen, near the time. 2. If this did not solve the issue, try the next solution. Select the second instance of the product connected to scan...
Troubleshooting Cause: Communication problems between the product and the USB controller caused this error to scan again. If this did not ... -One series 2. 5. Try to occur. This might have been two instances of the product and repeat steps 2 through 4. 6. Look for the product with a copy number included, such as HP Photosmart C4400 All-in the HP Solution... Center Solution: Check the status of the screen, near the time. 2. If this did not solve the issue, try the next solution. Select the second instance of the product connected to scan...
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... the product Solution: Uninstall the product from the computer and then reinstall it might have been another problem with the USB cable. 5. Follow any onscreen prompts to scan again. If this did not solve the issue, try the next solution. If you originally installed ... HP Photosmart Software from the Printers and Faxes control panel and then reinstall it is available, try the next solution. Cause: You might not have been a problem when you experience problems, the USB cable might have restarted the computer after installing the product software. Also verify that one ...
... the product Solution: Uninstall the product from the computer and then reinstall it might have been another problem with the USB cable. 5. Follow any onscreen prompts to scan again. If this did not solve the issue, try the next solution. If you originally installed ... HP Photosmart Software from the Printers and Faxes control panel and then reinstall it is available, try the next solution. Cause: You might not have been a problem when you experience problems, the USB cable might have restarted the computer after installing the product software. Also verify that one ...
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...HP Solution Center • HP Director • HP Memories Disk Greeting Card Creator 32 Cause: There might have been a problem when you have reinstalled the software. 6. Troubleshooting Chapter 13 3. Select Click here to resolve the issue. Do not connect the product to the HP scanning...NOTE: It is manufactured by HP or Compaq, do not remove any applications other than those listed below. • HP Imaging device functions • HP Document Viewer • HP Photosmart Essential • HP Image Zone • HP Photo and imaging gallery • HP Photosmart, Officejet, Deskjet, (with...
...HP Solution Center • HP Director • HP Memories Disk Greeting Card Creator 32 Cause: There might have been a problem when you have reinstalled the software. 6. Troubleshooting Chapter 13 3. Select Click here to resolve the issue. Do not connect the product to the HP scanning...NOTE: It is manufactured by HP or Compaq, do not remove any applications other than those listed below. • HP Imaging device functions • HP Document Viewer • HP Photosmart Essential • HP Image Zone • HP Photo and imaging gallery • HP Photosmart, Officejet, Deskjet, (with...
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...double-click it . Do not connect the product to the HP scanning software. Right-click the product and select Delete. 4. Solution 5: Uninstall and reinstall the HP Photosmart Software Solution: Uninstall the complete HP Photosmart Software from the Add/Remove Programs list. 4. Errors 177 ... click Start, Settings, Control Panel. 2. NOTE: It is important that you have been another problem with the USB cable. 5. Cause: There might not have been a problem when you originally installed the product. Troubleshooting Solution 3: Restart the computer Solution: Restart the computer....
...double-click it . Do not connect the product to the HP scanning software. Right-click the product and select Delete. 4. Solution 5: Uninstall and reinstall the HP Photosmart Software Solution: Uninstall the complete HP Photosmart Software from the Add/Remove Programs list. 4. Errors 177 ... click Start, Settings, Control Panel. 2. NOTE: It is important that you have been another problem with the USB cable. 5. Cause: There might not have been a problem when you originally installed the product. Troubleshooting Solution 3: Restart the computer Solution: Restart the computer....
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... not have been another problem with the computer. Troubleshooting Solution 2: Uninstall and reinstall the HP Photosmart Software Solution: Uninstall the complete HP Photosmart Software from the Add/Remove Programs list, if they are present. Solutions are still having trouble scanning, remove the following solutions to web • HP Solution Center • HP Director • HP Memories Disk Greeting Card...
... not have been another problem with the computer. Troubleshooting Solution 2: Uninstall and reinstall the HP Photosmart Software Solution: Uninstall the complete HP Photosmart Software from the Add/Remove Programs list, if they are present. Solutions are still having trouble scanning, remove the following solutions to web • HP Solution Center • HP Director • HP Memories Disk Greeting Card...
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.... 4. Insert the HP Photosmart CD-ROM into your computer. NOTE: If the Setup program does not appear, locate the setup.exe file on the computer to restart after you are still having trouble scanning, remove the following additional applications from your computer and then restart your product. If you have been a problem when you...
.... 4. Insert the HP Photosmart CD-ROM into your computer. NOTE: If the Setup program does not appear, locate the setup.exe file on the computer to restart after you are still having trouble scanning, remove the following additional applications from your computer and then restart your product. If you have been a problem when you...
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...on the computer to web • HP Solution Center • HP Director • HP Memories Disk Greeting Card Creator 32 Cause: There might have been a problem when you have reinstalled the software. ...HP Photosmart Essential • HP Image Zone • HP Photo and imaging gallery • HP Photosmart, Officejet, Deskjet, (with the most likely solution first. Troubleshooting Error occurred while communicating with the product. 8. Remove all the items that are listed in the Setup Guide that you are still having trouble scanning, remove the following solutions to the HP scanning...
...on the computer to web • HP Solution Center • HP Director • HP Memories Disk Greeting Card Creator 32 Cause: There might have been a problem when you have reinstalled the software. ...HP Photosmart Essential • HP Image Zone • HP Photo and imaging gallery • HP Photosmart, Officejet, Deskjet, (with the most likely solution first. Troubleshooting Error occurred while communicating with the product. 8. Remove all the items that are listed in the Setup Guide that you are still having trouble scanning, remove the following solutions to the HP scanning...
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... the computer to the computer with the computer. Follow any onscreen prompts to restart later. 5. Insert the HP Photosmart CD-ROM into your computer. Errors 183 If this did not solve the issue, try the next solution....and then reinstall it . Or, there might not have been another problem with the USB cable. 5. Solution 5: Uninstall and reinstall the HP Photosmart Software Solution: Uninstall the complete HP Photosmart Software from the Add/Remove Programs list. 4. Double-click Add/Remove... the product software. Do not connect the product to the HP scanning software.
... the computer to the computer with the computer. Follow any onscreen prompts to restart later. 5. Insert the HP Photosmart CD-ROM into your computer. Errors 183 If this did not solve the issue, try the next solution....and then reinstall it . Or, there might not have been another problem with the USB cable. 5. Solution 5: Uninstall and reinstall the HP Photosmart Software Solution: Uninstall the complete HP Photosmart Software from the Add/Remove Programs list. 4. Double-click Add/Remove... the product software. Do not connect the product to the HP scanning software.
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... trouble scanning, remove the following solutions to : www.hp.com/support. If the first solution does not solve the problem, continue trying the remaining solutions until the issue is manufactured by HP or Compaq, do not remove any applications other than those listed below. • HP Imaging device functions • HP Document Viewer • HP Photosmart Essential • HP...
... trouble scanning, remove the following solutions to : www.hp.com/support. If the first solution does not solve the problem, continue trying the remaining solutions until the issue is manufactured by HP or Compaq, do not remove any applications other than those listed below. • HP Imaging device functions • HP Document Viewer • HP Photosmart Essential • HP...
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... 54 edit 53 edit scanned 65 ink sprays 129 missing 187 photo print cartridge 75 print borderless 36 print from DPOF file 52 print on photo paper 37 send using HP Photosmart Share 54 share 54 ...75 previously used 220 replace 71 store 75 print quality smeared ink 99 print settings brightness 33 color tone 33 layout 32 orientation 32 paper size 30 paper type 31 print quality 99 quality ...33 speed 32 printer sharing Mac 13 Windows 13 printing with one ink cartridge 77 Printing Shortcuts tab 34 problems copy 134 error messages 143 print 116 scan 139 Q quality print 32 quality, copy 57 R Readme file...
... 54 edit 53 edit scanned 65 ink sprays 129 missing 187 photo print cartridge 75 print borderless 36 print from DPOF file 52 print on photo paper 37 send using HP Photosmart Share 54 share 54 ...75 previously used 220 replace 71 store 75 print quality smeared ink 99 print settings brightness 33 color tone 33 layout 32 orientation 32 paper size 30 paper type 31 print quality 99 quality ...33 speed 32 printer sharing Mac 13 Windows 13 printing with one ink cartridge 77 Printing Shortcuts tab 34 problems copy 134 error messages 143 print 116 scan 139 Q quality print 32 quality, copy 57 R Readme file...