Owner's Manual
Page 9
... No sound from integrated speakers 114 No sound from external speakers 114 No sound from headphones 115 Remote Control Problems 115 Touch Pad or Mouse Problems 115 Video and Display Problems 116 If the display is blank 116 If the display is difficult to read 117 If only part of the display is readable...
... No sound from integrated speakers 114 No sound from external speakers 114 No sound from headphones 115 Remote Control Problems 115 Touch Pad or Mouse Problems 115 Video and Display Problems 116 If the display is blank 116 If the display is difficult to read 117 If only part of the display is readable...
Owner's Manual
Page 67
Enabling the Display Settings for a TV NOTE: To ensure that the display options appear correctly, connect the TV to view your computer information and diagnose problems. Then, under My Computer Information, select Hardware. 4 In the display devices section, select the appropriate option for using either a single display or ...for a TV" on your TV or other end of the audio cable in your video card. To access Help and Support, click Start → Help and Support. NOTE: To determine the type of video card installed in to the audio input connectors on page 67 to ensure that the...
Enabling the Display Settings for a TV NOTE: To ensure that the display options appear correctly, connect the TV to view your computer information and diagnose problems. Then, under My Computer Information, select Hardware. 4 In the display devices section, select the appropriate option for using either a single display or ...for a TV" on your TV or other end of the audio cable in your video card. To access Help and Support, click Start → Help and Support. NOTE: To determine the type of video card installed in to the audio input connectors on page 67 to ensure that the...
Owner's Manual
Page 108
... PLAYER - If necessary, uninstall and then reinstall the program. Turn off , then restart your computer. A program is no longer responding. 3 Click End Task. Dell MediaDirect problems C H E C K T H E D E L L M E D I A D I R E C T H E L P F I L E F O R I N F O R M A T I O N - Use the Help... G R A M C O M P A T I B I L I T Y W I Z A R D - NOTE: The chkdsk program may run programs written for earlier versions of video files. 108 Troubleshooting If you are unable to get a response by pressing a key on your keyboard or moving your computer, this software should already be...
... PLAYER - If necessary, uninstall and then reinstall the program. Turn off , then restart your computer. A program is no longer responding. 3 Click End Task. Dell MediaDirect problems C H E C K T H E D E L L M E D I A D I R E C T H E L P F I L E F O R I N F O R M A T I O N - Use the Help... G R A M C O M P A T I B I L I T Y W I Z A R D - NOTE: The chkdsk program may run programs written for earlier versions of video files. 108 Troubleshooting If you are unable to get a response by pressing a key on your keyboard or moving your computer, this software should already be...
Owner's Manual
Page 109
... the operating system installed on page 158). Use an anti-virus program that detects video content and dynamically adjusts the brightness/contrast/saturation ratios. RUN THE DELL DIAGNOSTICS - You can access licensed files in the Windows operating system environment. Click ...computer and remove spyware. Licensed content is digital content that your computer might be played. Contact Dell for assistance (see "Dell Diagnostics" on page 89). Other software problems CHECK THE SOFTWARE DOCUMENTATION OR CONTACT THE SOFTWARE MANUFACTURER FOR TROUBLESHOOTING INFORMATION - • Ensure ...
... the operating system installed on page 158). Use an anti-virus program that detects video content and dynamically adjusts the brightness/contrast/saturation ratios. RUN THE DELL DIAGNOSTICS - You can access licensed files in the Windows operating system environment. Click ...computer and remove spyware. Licensed content is digital content that your computer might be played. Contact Dell for assistance (see "Dell Diagnostics" on page 89). Other software problems CHECK THE SOFTWARE DOCUMENTATION OR CONTACT THE SOFTWARE MANUFACTURER FOR TROUBLESHOOTING INFORMATION - • Ensure ...
Owner's Manual
Page 116
... test group in the Product Information Guide. Shut down the computer. 2 Disconnect the mouse. 3 Turn on page 89. TO VERIFY THAT THE PROBLEM IS WITH THE MOUSE, CHECK THE TOUCH PAD - 1 Shut down the computer, disconnect the mouse cable and check it and connect the mouse ...the operation of the procedures in this section, follow the safety instructions in the "Dell Diagnostics" on the computer. 4 At the Windows desktop, use the touch pad to your computer supports, it . Video and Display Problems Fill out the "Diagnostics Checklist" on page 119. If the display is recommended that...
... test group in the Product Information Guide. Shut down the computer. 2 Disconnect the mouse. 3 Turn on page 89. TO VERIFY THAT THE PROBLEM IS WITH THE MOUSE, CHECK THE TOUCH PAD - 1 Shut down the computer, disconnect the mouse cable and check it and connect the mouse ...the operation of the procedures in this section, follow the safety instructions in the "Dell Diagnostics" on the computer. 4 At the Windows desktop, use the touch pad to your computer supports, it . Video and Display Problems Fill out the "Diagnostics Checklist" on page 119. If the display is recommended that...
Owner's Manual
Page 117
... devices, power strips, and extension cables to change or click the Display icon. S WITCH T H E VIDEO IMAGE - Press and the up- EL I M I N A T E P O S S I B L E I C S T E S T S - Try different settings for the keyword sleep in the "Dell Diagnostics" on page 89, then contact Dell (see "Contacting Dell" on . R U N T H E VI D E O D I A G N O S T I N T E...; Appearance and Personalization→ Personalization→ Display Settings. 2 Click the area you still have a display problem, but the display is working by testing it with another device, such as a lamp. If no error...
... devices, power strips, and extension cables to change or click the Display icon. S WITCH T H E VIDEO IMAGE - Press and the up- EL I M I N A T E P O S S I B L E I C S T E S T S - Try different settings for the keyword sleep in the "Dell Diagnostics" on page 89, then contact Dell (see "Contacting Dell" on . R U N T H E VI D E O D I A G N O S T I N T E...; Appearance and Personalization→ Personalization→ Display Settings. 2 Click the area you still have a display problem, but the display is working by testing it with another device, such as a lamp. If no error...
Owner's Manual
Page 118
...display or video controller may need to install drivers if you are not on page 158). Drivers What Is a Driver? Many drivers, such as a printer, mouse, or keyboard. If only part of the display is needed. If an error message appears, see "Contacting Dell" on your...installation or configuration is readable CONNECT AN EXTERNAL MONITOR - 1 Shut down your computer and connect an external monitor to you experience a problem with your problem and, if necessary, update the driver. 118 Troubleshooting Each device has its driver recognizes. A driver acts like a translator between the...
...display or video controller may need to install drivers if you are not on page 158). Drivers What Is a Driver? Many drivers, such as a printer, mouse, or keyboard. If only part of the display is needed. If an error message appears, see "Contacting Dell" on your...installation or configuration is readable CONNECT AN EXTERNAL MONITOR - 1 Shut down your computer and connect an external monitor to you experience a problem with your problem and, if necessary, update the driver. 118 Troubleshooting Each device has its driver recognizes. A driver acts like a translator between the...
Owner's Manual
Page 187
...operating system, and all devices are common types of transferring data between the processor and the devices attached to it. If no problems are capable of the computer to your computer. Glossary 187 PC Card - A modification to as logical drives. programmed input/output...that establishes standards for attaching a PS/2-compatible keyboard, mouse, or keypad. A physical storage area on the major computer components, such as video, drives, and networks. Plug-and-Play - processor - Sometimes the processor is assigned to as part of pixels across by the BIOS,...
...operating system, and all devices are common types of transferring data between the processor and the devices attached to it. If no problems are capable of the computer to your computer. Glossary 187 PC Card - A modification to as logical drives. programmed input/output...that establishes standards for attaching a PS/2-compatible keyboard, mouse, or keypad. A physical storage area on the major computer components, such as video, drives, and networks. Plug-and-Play - processor - Sometimes the processor is assigned to as part of pixels across by the BIOS,...
Owner's Manual
Page 188
...of independent disks - Some programs essential to 100,000 MHz. real-time clock reset - The primary temporary storage area for troubleshooting problems. 188 Glossary Interference that have interference than the higher frequency radiations, such as its contents after you shut down your computer. ...keeps the date and time after you can be used for program instructions and data. The higher the refresh rate, the less video flicker can view but cannot edit or delete. radio frequency interference - Memory that stores data and programs that occur per minute ...
...of independent disks - Some programs essential to 100,000 MHz. real-time clock reset - The primary temporary storage area for troubleshooting problems. 188 Glossary Interference that have interference than the higher frequency radiations, such as its contents after you shut down your computer. ...keeps the date and time after you can be used for program instructions and data. The higher the refresh rate, the less video flicker can view but cannot edit or delete. radio frequency interference - Memory that stores data and programs that occur per minute ...
Owner's Manual
Page 196
..., 91 starting from your hard drive, 90 Dell MediaDirect about, 26 problems, 108 Dell support site, 15 DellConnect, 154 Device Driver Rollback, 119 device latch release description, 36 device status lights description, 28 diagnostics Dell, 89 display adjusting brightness, 41 description, 26 resolution, 42 switching the video image, 41 196 Index documentation End User License...
..., 91 starting from your hard drive, 90 Dell MediaDirect about, 26 problems, 108 Dell support site, 15 DellConnect, 154 Device Driver Rollback, 119 device latch release description, 36 device status lights description, 28 diagnostics Dell, 89 display adjusting brightness, 41 description, 26 resolution, 42 switching the video image, 41 196 Index documentation End User License...
Owner's Manual
Page 199
..., 33 Service Tag, 14 SIM. See Subscriber Identity Module software problems, 108-109 software and hardware incompatibilities, 121 sound problems, 114 volume, 114 speakers problems, 114 volume, 114 specifications, 159 spyware, 99, 109 stolen computer, 87 Subscriber Identity Module, 142 support contacting Dell, 158 support website, 15 System Restore, 122-123 Index 199... system to previous state, 122 scanner, 113 slow computer performance, 99, 109 software, 107-109 sound and speakers, 114 speakers, 114 spyware, 99, 109 video and monitor Product Information Guide, 14 Q QuickSet Help, 16 R RAM.
..., 33 Service Tag, 14 SIM. See Subscriber Identity Module software problems, 108-109 software and hardware incompatibilities, 121 sound problems, 114 volume, 114 speakers problems, 114 volume, 114 specifications, 159 spyware, 99, 109 stolen computer, 87 Subscriber Identity Module, 142 support contacting Dell, 158 support website, 15 System Restore, 122-123 Index 199... system to previous state, 122 scanner, 113 slow computer performance, 99, 109 software, 107-109 sound and speakers, 114 speakers, 114 spyware, 99, 109 video and monitor Product Information Guide, 14 Q QuickSet Help, 16 R RAM.
Owner's Manual
Page 200
... the computer by air, 152 identification tag, 151 packing, 151 tips, 152 troubleshooting Dell Diagnostics, 89 Hardware Troubleshooter, 121 restore computer to previous operating state, 122-123 TV connecting, 59 U uninterruptible power supply. See UPS UPS, 23 V video problems, 116 video controller determining configuration, 25 volume adjusting, 114 W warranty information, 14 Windows Device Driver...
... the computer by air, 152 identification tag, 151 packing, 151 tips, 152 troubleshooting Dell Diagnostics, 89 Hardware Troubleshooter, 121 restore computer to previous operating state, 122-123 TV connecting, 59 U uninterruptible power supply. See UPS UPS, 23 V video problems, 116 video controller determining configuration, 25 volume adjusting, 114 W warranty information, 14 Windows Device Driver...