Owner's Manual
Page 8
Dell Network Assistant 96 DellConnect 96 Drive Problems 97 Optical drive problems 97 Hard drive problems 98 E-Mail, Modem, and Internet Problems 98 Error Messages 100 ExpressCard Problems 105 IEEE 1394 Device Problems 105 Keyboard Problems ... or crashes repeatedly 108 A program is designed for an earlier Microsoft® Windows® operating system . . . . . 108 A solid blue screen appears 108 Dell MediaDirect problems 108 Other software problems 109 Memory Problems 110 Network Problems 110 Mobile Broadband (Wireless Wide Area Network [WWAN 111 Power Problems 111 8 Contents
Dell Network Assistant 96 DellConnect 96 Drive Problems 97 Optical drive problems 97 Hard drive problems 98 E-Mail, Modem, and Internet Problems 98 Error Messages 100 ExpressCard Problems 105 IEEE 1394 Device Problems 105 Keyboard Problems ... or crashes repeatedly 108 A program is designed for an earlier Microsoft® Windows® operating system . . . . . 108 A solid blue screen appears 108 Dell MediaDirect problems 108 Other software problems 109 Memory Problems 110 Network Problems 110 Mobile Broadband (Wireless Wide Area Network [WWAN 111 Power Problems 111 8 Contents
Owner's Manual
Page 10
... Replacing Parts 129 Before You Begin 129 Recommended Tools 129 Turning Off Your Computer 129 Before Working Inside Your Computer 130 Hard Drive 131 Removing the Hard Drive 132 Replacing the Hard Drive 133 Returning a Hard Drive to Dell 133 Center Control Cover and Hinge Covers 134 Removing the Center Control Cover and Hinge Covers 134 Replacing the Center...
... Replacing Parts 129 Before You Begin 129 Recommended Tools 129 Turning Off Your Computer 129 Before Working Inside Your Computer 130 Hard Drive 131 Removing the Hard Drive 132 Replacing the Hard Drive 133 Returning a Hard Drive to Dell 133 Center Control Cover and Hinge Covers 134 Removing the Center Control Cover and Hinge Covers 134 Replacing the Center...
Owner's Manual
Page 15
...3 Scroll to support.dell.com and click your operating system and support for 1 Go to System and Configuration Utilities→ Dell Notebook System Software and click Download Now. NSS provides critical updates for components, such as the memory, hard drive, and operating system ...8226; Customer Care - Find It Here • Solutions - Troubleshooting hints and Dell Support Website - The ...
...3 Scroll to support.dell.com and click your operating system and support for 1 Go to System and Configuration Utilities→ Dell Notebook System Software and click Download Now. NSS provides critical updates for components, such as the memory, hard drive, and operating system ...8226; Customer Care - Find It Here • Solutions - Troubleshooting hints and Dell Support Website - The ...
Owner's Manual
Page 24
... Up Your Computer See the UPS manufacturer documentation for information on battery operating time and to a separate power strip that provides temporary power to the hard drive may result in data loss or file damage. UPS devices contain a battery that provides surge protection. Uninterruptible Power Supplies NOTICE: Loss of power while data...
... Up Your Computer See the UPS manufacturer documentation for information on battery operating time and to a separate power strip that provides temporary power to the hard drive may result in data loss or file damage. UPS devices contain a battery that provides surge protection. Uninterruptible Power Supplies NOTICE: Loss of power while data...
Owner's Manual
Page 31
... an uncompressed all digital signal to the DC power required by the computer. I C O N N E C T O R - Left Side View 12 3 4 56 7 1 AC adapter connector 3 VGA connector 5 HDMI connector 7 hard drive 2 USB connector (2) 4 network connector (RJ-45) 6 IEEE 1394a connector A C A D A P T E R C O N N E C T O R - You can connect the AC adapter with your computer turned on or off. H D M I E E E 1 3 9 4 A C O N N E C T O R - About Your Computer...
... an uncompressed all digital signal to the DC power required by the computer. I C O N N E C T O R - Left Side View 12 3 4 56 7 1 AC adapter connector 3 VGA connector 5 HDMI connector 7 hard drive 2 USB connector (2) 4 network connector (RJ-45) 6 IEEE 1394a connector A C A D A P T E R C O N N E C T O R - You can connect the AC adapter with your computer turned on or off. H D M I E E E 1 3 9 4 A C O N N E C T O R - About Your Computer...
Owner's Manual
Page 47
...page 111. Press the power button. - Press . Charging the Battery When you set the power management options in the Windows Power Options or Dell QuickSet, use the Sleep power state to conserve power. The battery is too hot to continue charging the battery. NOTICE: If your portable ...Sleep state, it may not charge when you to your previous work to your computer. Sleep automatically saves your work session without restarting your hard drive, and then returns you connect the computer to an electrical outlet. Close the display. - Disconnect the computer from being used in your...
...page 111. Press the power button. - Press . Charging the Battery When you set the power management options in the Windows Power Options or Dell QuickSet, use the Sleep power state to conserve power. The battery is too hot to continue charging the battery. NOTICE: If your portable ...Sleep state, it may not charge when you to your previous work to your computer. Sleep automatically saves your work session without restarting your hard drive, and then returns you connect the computer to an electrical outlet. Close the display. - Disconnect the computer from being used in your...
Owner's Manual
Page 54
...8482; (BD) Media NOTE: Ensure that you have inserted your computer hard drive. This section applies only to computers that have one optical drive, insert the source disc into which you have a DVD+/-RW, Combo, or BD-RE drive. The computer reads your source disc and copies the data to a ... or backing up important data. You can only be copied using Roxio Creator. The following instructions explain how to continue. The DVD drives and BD drives installed in Dell computers do not support HD-DVD media. NOTE: BD media can also use Roxio Creator for other BD media. For a list...
...8482; (BD) Media NOTE: Ensure that you have inserted your computer hard drive. This section applies only to computers that have one optical drive, insert the source disc into which you have a DVD+/-RW, Combo, or BD-RE drive. The computer reads your source disc and copies the data to a ... or backing up important data. You can only be copied using Roxio Creator. The following instructions explain how to continue. The DVD drives and BD drives installed in Dell computers do not support HD-DVD media. NOTE: BD media can also use Roxio Creator for other BD media. For a list...
Owner's Manual
Page 59
... accompanied your computer. Your computer has an S-Video TV-out connector and a HDMI connector that enable you voluntarily reformat the hard drive, reinstall Dell MediaDirect using Dell MediaDirect, use the Help menu in the Dell MediaDirect application. Cables and TV/digital audio adapter cables are available for connecting your computer. For more information, see the...
... accompanied your computer. Your computer has an S-Video TV-out connector and a HDMI connector that enable you voluntarily reformat the hard drive, reinstall Dell MediaDirect using Dell MediaDirect, use the Help menu in the Dell MediaDirect application. Cables and TV/digital audio adapter cables are available for connecting your computer. For more information, see the...
Owner's Manual
Page 70
... tab to adjust audio settings, such as the volume level. The blue camera light turns on your hard drive. Unless you designate a different location, the picture or video is automatically saved to the My Documents →Dell Webcam Center folder on . For more information about creating pictures or videos, see the camera's Video...
... tab to adjust audio settings, such as the volume level. The blue camera light turns on your hard drive. Unless you designate a different location, the picture or video is automatically saved to the My Documents →Dell Webcam Center folder on . For more information about creating pictures or videos, see the camera's Video...
Owner's Manual
Page 86
... that the password is easy to guess. The Fingerprint Reader Suite gives you require more information, see "Contacting Dell" on or unlock your identity to ensure that people are not foolproof. For example, do not use the ...the Microsoft® Windows® operating system to create user accounts or to change passwords. For your protection, Dell technical support staff will ask you for passwords. • It is recommended that you do not enter a ...however, ensure that you forget any of protection such as the hard drive and BIOS passwords, contact Dell (see your computer or...
... that the password is easy to guess. The Fingerprint Reader Suite gives you require more information, see "Contacting Dell" on or unlock your identity to ensure that people are not foolproof. For example, do not use the ...the Microsoft® Windows® operating system to create user accounts or to change passwords. For your protection, Dell technical support staff will ask you for passwords. • It is recommended that you do not enter a ...however, ensure that you forget any of protection such as the hard drive and BIOS passwords, contact Dell (see your computer or...
Owner's Manual
Page 89
...and Utilities media (see "Using the System Setup Program" on page 107 and run the Dell Diagnostics before you receive notifications. Start the Dell Diagnostics from your hard drive or from your computer. It is recommended that the device you want to test displays in ...the Product Information Guide. Troubleshooting Dell Technical Update Service The Dell Technical Update service provides proactive e-mail ...
...and Utilities media (see "Using the System Setup Program" on page 107 and run the Dell Diagnostics before you receive notifications. Start the Dell Diagnostics from your hard drive or from your computer. It is recommended that the device you want to test displays in ...the Product Information Guide. Troubleshooting Dell Technical Update Service The Dell Technical Update service provides proactive e-mail ...
Owner's Manual
Page 90
...must be working properly. 2 Turn on (or restart) your hard drive. 90 Troubleshooting The computer runs the Pre-boot System Assessment (PSA), a series of initial tests of the following two ways: a When the DELL™ logo appears, press immediately. If the Pre-boot System...the computer stops and beeps. NOTE: If you receive the message Booting Dell Diagnostic Utility Partition. To stop the assessment and restart the computer, press ; Starting the Dell Diagnostics From Your Hard Drive The Dell Diagnostics is located on a hidden diagnostic utility partition on your docking device ...
...must be working properly. 2 Turn on (or restart) your hard drive. 90 Troubleshooting The computer runs the Pre-boot System Assessment (PSA), a series of initial tests of the following two ways: a When the DELL™ logo appears, press immediately. If the Pre-boot System...the computer stops and beeps. NOTE: If you receive the message Booting Dell Diagnostic Utility Partition. To stop the assessment and restart the computer, press ; Starting the Dell Diagnostics From Your Hard Drive The Dell Diagnostics is located on a hidden diagnostic utility partition on your docking device ...
Owner's Manual
Page 95
... keep your NOTE: The icon functions vary depending on whether you run PC Checkup on page 93). Dell PC CheckUp Dell PC Checkup is recommended that Dell technicians can use to resolve your computer "tuned up includes hard drive defragmentation, removal of unwanted and temporary files, updated security settings, verification of the month you to...
... keep your NOTE: The icon functions vary depending on whether you run PC Checkup on page 93). Dell PC CheckUp Dell PC Checkup is recommended that Dell technicians can use to resolve your computer "tuned up includes hard drive defragmentation, removal of unwanted and temporary files, updated security settings, verification of the month you to...
Owner's Manual
Page 98
A hot hard drive may appear. If you cannot open your e-mail attachments: 1 In Windows® Mail, click Tools→Options→Security. 2 Click Do not allow attachments... Internet Problems CAUTION: Before you have purchased an external modem. You can purchase an external modem through Dell. See the help files for and attempt recovery of the procedures in the Product Information Guide. Hard drive problems A L L O W T H E C O M P U T E R T O C O O L B E F O R E T U R N I N G I N G S - NOTE: The User Account Control window may prevent the operating system from starting. Therefore, ...
A hot hard drive may appear. If you cannot open your e-mail attachments: 1 In Windows® Mail, click Tools→Options→Security. 2 Click Do not allow attachments... Internet Problems CAUTION: Before you have purchased an external modem. You can purchase an external modem through Dell. See the help files for and attempt recovery of the procedures in the Product Information Guide. Hard drive problems A L L O W T H E C O M P U T E R T O C O O L B E F O R E T U R N I N G I N G S - NOTE: The User Account Control window may prevent the operating system from starting. Therefore, ...
Owner's Manual
Page 100
... data (see "Memory" on page 97). Reinstall the memory modules and, if necessary, replace them (see "Drive Problems" on page 138). The hard drive failed initialization. Run the hard drive tests in the Dell Diagnostics (see "Hard Drive" on page 89). Install a hard drive in the computer. E X T E N D E D M E M O R Y S I L E NAME - Restart the computer. CAUTION: Before you complete these checks. BA D ... of memory recorded in NVRAM does not match the memory installed in the hard drive bay (see "Dell Diagnostics" on page 131). Enable the Pointing Device option in the proper ...
... data (see "Memory" on page 97). Reinstall the memory modules and, if necessary, replace them (see "Drive Problems" on page 138). The hard drive failed initialization. Run the hard drive tests in the Dell Diagnostics (see "Hard Drive" on page 89). Install a hard drive in the computer. E X T E N D E D M E M O R Y S I L E NAME - Restart the computer. CAUTION: Before you complete these checks. BA D ... of memory recorded in NVRAM does not match the memory installed in the hard drive bay (see "Dell Diagnostics" on page 131). Enable the Pointing Device option in the proper ...
Owner's Manual
Page 101
..., try another drive. Run the Hard Disk Drive tests in the Dell Diagnostics (see "Hard Drive" on page 89). HA R D -DISK DRIVE FAILURE - Then, shut down the computer, reinstall the hard drive, and restart the computer. Run the Hard Disk Drive tests in the Dell Diagnostics (see "Hard Drive" on page 89). D I S K D R I V E R E A D F A I V E - The hard drive may be defective. Shut down the computer, remove the hard drive (see "Dell Diagnostics...
..., try another drive. Run the Hard Disk Drive tests in the Dell Diagnostics (see "Hard Drive" on page 89). HA R D -DISK DRIVE FAILURE - Then, shut down the computer, reinstall the hard drive, and restart the computer. Run the Hard Disk Drive tests in the Dell Diagnostics (see "Hard Drive" on page 89). D I S K D R I V E R E A D F A I V E - The hard drive may be defective. Shut down the computer, remove the hard drive (see "Dell Diagnostics...
Owner's Manual
Page 103
... instructions (click Start → Help and Support). If a large number of sectors are trying to use. N O B O O T S E C T O R O N H A R D D R I C E AVAILABLE - Contact Dell (see "Hard Drive" on page 158). NOT ENOUGH MEMORY OR RESOURCES. Reinstall the hard drive (see "Contacting Dell" on page 131). A R E Q U I L E W A S N O T F O U N D - The program that you are defective, back up the data (if possible), and then reformat the...
... instructions (click Start → Help and Support). If a large number of sectors are trying to use. N O B O O T S E C T O R O N H A R D D R I C E AVAILABLE - Contact Dell (see "Hard Drive" on page 158). NOT ENOUGH MEMORY OR RESOURCES. Reinstall the hard drive (see "Contacting Dell" on page 131). A R E Q U I L E W A S N O T F O U N D - The program that you are defective, back up the data (if possible), and then reformat the...
Owner's Manual
Page 104
...; The operating system cannot find a specific track on page 89). TI M E- SHUTDOWN FAILURE - Run the System Memory tests and the Keyboard Controller test in the Dell Diagnostics (see "Dell Diagnostics" on the hard drive. The battery is running out of charge. otherwise, activate hibernate mode or shut down the computer. 104 Troubleshooting
...; The operating system cannot find a specific track on page 89). TI M E- SHUTDOWN FAILURE - Run the System Memory tests and the Keyboard Controller test in the Dell Diagnostics (see "Dell Diagnostics" on the hard drive. The battery is running out of charge. otherwise, activate hibernate mode or shut down the computer. 104 Troubleshooting
Owner's Manual
Page 109
... digital content that has Digital Rights Management (DRM) applied to scan the computer and remove spyware. RUN THE DELL DIAGNOSTICS - C A N N O T P L A Y S O M E M E D I A F I L E S - BACK UP YOUR FILES IMMEDIATELY USE A VIRUS-SCANNING PROGRAM TO CHECK THE HARD DRIVE, FLOPPY DISKS, OR CDS SAVE AND CLOSE ANY OPEN FILES OR PROGRAMS AND SHUT DOWN YOUR COMPUTER THROUGH THE...
... digital content that has Digital Rights Management (DRM) applied to scan the computer and remove spyware. RUN THE DELL DIAGNOSTICS - C A N N O T P L A Y S O M E M E D I A F I L E S - BACK UP YOUR FILES IMMEDIATELY USE A VIRUS-SCANNING PROGRAM TO CHECK THE HARD DRIVE, FLOPPY DISKS, OR CDS SAVE AND CLOSE ANY OPEN FILES OR PROGRAMS AND SHUT DOWN YOUR COMPUTER THROUGH THE...
Owner's Manual
Page 121
... the System Setup Program" on page 169) before continuing with your hardware manufacturer for information on page 25. 1 After extracting the driver files to your hard drive, as described in the Windows Vista® Operating System If a device is either not detected during the operating system setup or is a new operating system...
... the System Setup Program" on page 169) before continuing with your hardware manufacturer for information on page 25. 1 After extracting the driver files to your hard drive, as described in the Windows Vista® Operating System If a device is either not detected during the operating system setup or is a new operating system...