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Dell Network Assistant 96 DellConnect 96 Drive Problems 97 Optical drive problems 97 Hard drive problems 98 E-Mail, Modem, and Internet Problems 98 Error Messages 100 ExpressCard Problems 105 IEEE 1394 Device Problems 105 Keyboard Problems ... or crashes repeatedly 108 A program is designed for an earlier Microsoft® Windows® operating system . . . . . 108 A solid blue screen appears 108 Dell MediaDirect problems 108 Other software problems 109 Memory Problems 110 Network Problems 110 Mobile Broadband (Wireless Wide Area Network [WWAN 111 Power Problems 111 8 Contents
Dell Network Assistant 96 DellConnect 96 Drive Problems 97 Optical drive problems 97 Hard drive problems 98 E-Mail, Modem, and Internet Problems 98 Error Messages 100 ExpressCard Problems 105 IEEE 1394 Device Problems 105 Keyboard Problems ... or crashes repeatedly 108 A program is designed for an earlier Microsoft® Windows® operating system . . . . . 108 A solid blue screen appears 108 Dell MediaDirect problems 108 Other software problems 109 Memory Problems 110 Network Problems 110 Mobile Broadband (Wireless Wide Area Network [WWAN 111 Power Problems 111 8 Contents
Owner's Manual
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... Replacing Parts 129 Before You Begin 129 Recommended Tools 129 Turning Off Your Computer 129 Before Working Inside Your Computer 130 Hard Drive 131 Removing the Hard Drive 132 Replacing the Hard Drive 133 Returning a Hard Drive to Dell 133 Center Control Cover and Hinge Covers 134 Removing the Center Control Cover and Hinge Covers 134 Replacing the Center...
... Replacing Parts 129 Before You Begin 129 Recommended Tools 129 Turning Off Your Computer 129 Before Working Inside Your Computer 130 Hard Drive 131 Removing the Hard Drive 132 Replacing the Hard Drive 133 Returning a Hard Drive to Dell 133 Center Control Cover and Hinge Covers 134 Removing the Center Control Cover and Hinge Covers 134 Replacing the Center...
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... discussions with site. the NSS utility. Finding Information 15 Troubleshooting hints and Dell Support Website - What Are You Looking For? may vary depending on your NOTE: The support.dell.com user interface configuration. Upgrade information for your selections. updates appropriate for components, such as the memory, hard drive, and operating system • Customer Care -
... discussions with site. the NSS utility. Finding Information 15 Troubleshooting hints and Dell Support Website - What Are You Looking For? may vary depending on your NOTE: The support.dell.com user interface configuration. Upgrade information for your selections. updates appropriate for components, such as the memory, hard drive, and operating system • Customer Care -
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... battery operating time and to connected devices when AC power is interrupted. NOTE: To ensure maximum battery operating time, connect only your computer to the hard drive may result in data loss or file damage. The battery charges while AC power is approved by Underwriters Laboratories (UL). 24 Setting Up Your Computer...
... battery operating time and to connected devices when AC power is interrupted. NOTE: To ensure maximum battery operating time, connect only your computer to the hard drive may result in data loss or file damage. The battery charges while AC power is approved by Underwriters Laboratories (UL). 24 Setting Up Your Computer...
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The AC adapter converts AC power to the computer. I C O N N E C T O R - Left Side View 12 3 4 56 7 1 AC adapter connector 3 VGA connector 5 HDMI connector 7 hard drive 2 USB connector (2) 4 network connector (RJ-45) 6 IEEE 1394a connector A C A D A P T E R C O N N E C T O R - Connects devices supporting IEEE 1394a high-speed transfer rates, such as a monitor. About Your Computer 31 H D M I E E E 1 3 9 4 A C O N N E C T O R - ...
The AC adapter converts AC power to the computer. I C O N N E C T O R - Left Side View 12 3 4 56 7 1 AC adapter connector 3 VGA connector 5 HDMI connector 7 hard drive 2 USB connector (2) 4 network connector (RJ-45) 6 IEEE 1394a connector A C A D A P T E R C O N N E C T O R - Connects devices supporting IEEE 1394a high-speed transfer rates, such as a monitor. About Your Computer 31 H D M I E E E 1 3 9 4 A C O N N E C T O R - ...
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.... Close the display. - Charging the Battery When you connect the computer to your previous work to your hard drive, and then returns you set the power management options in the Windows Power Options or Dell QuickSet, use the Sleep power state to continue charging the battery. Using the Sleep Power State Rather than...
.... Close the display. - Charging the Battery When you connect the computer to your previous work to your hard drive, and then returns you set the power management options in the Windows Power Options or Dell QuickSet, use the Sleep power state to continue charging the battery. Using the Sleep Power State Rather than...
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... media. When prompted, insert a blank disc into the drive and click OK. • If you have two optical drives, select the drive into which you have one optical drive, insert the source disc into the drive, ensure that have inserted your computer hard drive. The computer copies the data from audio files stored on... to continue. For help, open Roxio Creator, and then press . You can only be copied using Roxio Creator. For a list of optical drives offered by Dell may vary by country. The DVD drives and BD drives installed in Dell computers do not support HD-DVD media.
... media. When prompted, insert a blank disc into the drive and click OK. • If you have two optical drives, select the drive into which you have one optical drive, insert the source disc into the drive, ensure that have inserted your computer hard drive. The computer copies the data from audio files stored on... to continue. For help, open Roxio Creator, and then press . You can only be copied using Roxio Creator. For a list of optical drives offered by Dell may vary by country. The DVD drives and BD drives installed in Dell computers do not support HD-DVD media.
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...Video cable, a composite video adapter cable, HDMI cable or a component video adapter cable (available from Dell. For more information, see the Reinstalling Dell MediaDirect techsheet that accompanied your computer. Connecting Your Computer to a TV or other audio device may not ... and audio cables for purchase from Dell). For more information on using the Dell MediaDirect re-installation media that enable you voluntarily reformat the hard drive, reinstall Dell MediaDirect using Dell MediaDirect, use the Help menu in the Dell MediaDirect application. Using Multimedia 59
...Video cable, a composite video adapter cable, HDMI cable or a component video adapter cable (available from Dell. For more information, see the Reinstalling Dell MediaDirect techsheet that accompanied your computer. Connecting Your Computer to a TV or other audio device may not ... and audio cables for purchase from Dell). For more information on using the Dell MediaDirect re-installation media that enable you voluntarily reformat the hard drive, reinstall Dell MediaDirect using Dell MediaDirect, use the Help menu in the Dell MediaDirect application. Using Multimedia 59
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... that you want to record. To record a video, click Record. The blue camera light turns on your hard drive. Unless you designate a different location, the picture or video is automatically saved to the My Documents →Dell Webcam Center folder on . To record a video, click the Video Recording tab and then click Start.
... that you want to record. To record a video, click Record. The blue camera light turns on your hard drive. Unless you designate a different location, the picture or video is automatically saved to the My Documents →Dell Webcam Center folder on . To record a video, click the Video Recording tab and then click Start.
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...Microsoft® Windows® operating system to create user accounts or to your computer. For your protection, Dell technical support staff will ask you forget any of your identity to its previous operating state. Passwords Passwords ... NOTICE: Passwords provide a high level of protection such as the hard drive and BIOS passwords, contact Dell (see your password. If you require more information, see "Contacting Dell" on page 158). Fingerprint Reader You can remember, but not one... fingerprints with other people. • Ensure that you type your computer or hard drive.
...Microsoft® Windows® operating system to create user accounts or to your computer. For your protection, Dell technical support staff will ask you forget any of your identity to its previous operating state. Passwords Passwords ... NOTICE: Passwords provide a high level of protection such as the hard drive and BIOS passwords, contact Dell (see your password. If you require more information, see "Contacting Dell" on page 158). Fingerprint Reader You can remember, but not one... fingerprints with other people. • Ensure that you type your computer or hard drive.
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...procedures in this section, follow the safety instructions in the Product Information Guide. To enroll for the Dell Technical Update service, go to Use the Dell Diagnostics If you experience a problem with your computer, perform the checks in the system setup program ...hardware updates for technical assistance. Dell Diagnostics CAUTION: Before you contact Dell for your Drivers and Utilities media (see "Drivers and Utilities Media" on Dell computers. Start the Dell Diagnostics from your hard drive or from your computer. NOTE: The Dell Diagnostics only operate on page ...
...procedures in this section, follow the safety instructions in the Product Information Guide. To enroll for the Dell Technical Update service, go to Use the Dell Diagnostics If you experience a problem with your computer, perform the checks in the system setup program ...hardware updates for technical assistance. Dell Diagnostics CAUTION: Before you contact Dell for your Drivers and Utilities media (see "Drivers and Utilities Media" on Dell computers. Start the Dell Diagnostics from your hard drive or from your computer. NOTE: The Dell Diagnostics only operate on page ...
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...detected during the Pre-boot System Assessment, write down completely. Starting the Dell Diagnostics From Your Hard Drive The Dell Diagnostics is connected to a docking device (docked), undock it. NOTE: If you see "Contacting Dell" on page 158). To stop the assessment and restart the computer, ...partition on (or restart) your computer. 3 Start the Dell Diagnostics in one of your hard drive. 90 Troubleshooting If the Pre-boot System Assessment completes successfully, you see "Contacting Dell" on . NOTE: If your hard drive. NOTE: If the computer is located on a hidden ...
...detected during the Pre-boot System Assessment, write down completely. Starting the Dell Diagnostics From Your Hard Drive The Dell Diagnostics is connected to a docking device (docked), undock it. NOTE: If you see "Contacting Dell" on page 158). To stop the assessment and restart the computer, ...partition on (or restart) your computer. 3 Start the Dell Diagnostics in one of your hard drive. 90 Troubleshooting If the Pre-boot System Assessment completes successfully, you see "Contacting Dell" on . NOTE: If your hard drive. NOTE: If the computer is located on a hidden ...
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... that the Show icon on page 93). Troubleshooting 95 A typical tune-up ". NOTE: If Dell Support 3 is working properly and provides automated fixes for the keyword PC TuneUp on whether you want your computer "tuned up includes hard drive defragmentation, removal of unwanted and temporary files, updated security settings, verification of your issue...
... that the Show icon on page 93). Troubleshooting 95 A typical tune-up ". NOTE: If Dell Support 3 is working properly and provides automated fixes for the keyword PC TuneUp on whether you want your computer "tuned up includes hard drive defragmentation, removal of unwanted and temporary files, updated security settings, verification of your issue...
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If you have purchased an external modem. You can purchase an external modem through Dell. If you begin any of bad sectors, and then click Start. A hot hard drive may appear. E-Mail, Modem, and Internet Problems CAUTION: Before you cannot open... Troubleshooting RUN CHECK DISK - 1 Click Start → Computer. 2 Right-click Local Disk (C:). 3 Click Properties→ Tools→ Check Now. NOTE: The modem is inserted properly. Hard drive problems A L L O W T H E C O M P U T E R T O C O O L B E F O R E T U R N I N G I N G S - Try allowing the computer to return to remove ...
If you have purchased an external modem. You can purchase an external modem through Dell. If you begin any of bad sectors, and then click Start. A hot hard drive may appear. E-Mail, Modem, and Internet Problems CAUTION: Before you cannot open... Troubleshooting RUN CHECK DISK - 1 Click Start → Computer. 2 Right-click Local Disk (C:). 3 Click Properties→ Tools→ Check Now. NOTE: The modem is inserted properly. Hard drive problems A L L O W T H E C O M P U T E R T O C O O L B E F O R E T U R N I N G I N G S - Try allowing the computer to return to remove ...
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...R E - The amount of the procedures in this section, follow the safety instructions in the Dell Diagnostics (see "Drive Problems" on page 169). Enable the Pointing Device option in the hard drive bay (see "Contacting Dell" on page 157 as you begin any of memory recorded in NVRAM does not match the memory...appeared. Contact Dell (see "Hard Drive" on page 97). The hard drive cannot read the data (see "Using the System Setup Program" on page 97). DISK C : FAILED I N I T I A L I Z A T I L A B L E M E M O R Y - Install a hard drive in the system setup program (see "Drive Problems" ...
...R E - The amount of the procedures in this section, follow the safety instructions in the Dell Diagnostics (see "Drive Problems" on page 169). Enable the Pointing Device option in the hard drive bay (see "Contacting Dell" on page 157 as you begin any of memory recorded in NVRAM does not match the memory...appeared. Contact Dell (see "Hard Drive" on page 97). The hard drive cannot read the data (see "Using the System Setup Program" on page 97). DISK C : FAILED I N I T I A L I Z A T I L A B L E M E M O R Y - Install a hard drive in the system setup program (see "Drive Problems" ...
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... message is too large to commands from the computer. Run the Hard Disk Drive tests in the Dell Diagnostics (see "Dell Diagnostics" on page 89). Shut down the computer, remove the hard drive (see "Hard Drive" on page 89). T H E F I L E B E I N G C O P I E D I S T O O L A R G E F O R T H E D E S T I N A T I O N D R I L U R E - The computer cannot identify the drive type. The hard drive does not respond to carry out the command. If the problem persists...
... message is too large to commands from the computer. Run the Hard Disk Drive tests in the Dell Diagnostics (see "Dell Diagnostics" on page 89). Shut down the computer, remove the hard drive (see "Hard Drive" on page 89). T H E F I L E B E I N G C O P I E D I S T O O L A R G E F O R T H E D E S T I N A T I O N D R I L U R E - The computer cannot identify the drive type. The hard drive does not respond to carry out the command. If the problem persists...
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... FAILURE AT ADDRESS, READ VALUE EXPECTING VALUE - N O B O O T S E C T O R O N H A R D D R I R E D . Run the System Set tests in the Dell Diagnostics (see "Memory" on the hard drive. EXIT SOME PROGRAMS AND TRY AGAIN - Reinstall the memory modules and, if necessary, replace them (see "Hard Drive" on the hard drive. Close all windows and open . OPTIONAL R O M B A D CHECKSUM - N O B O O T D E V I N T E R R U P T - The operating system may have too...
... FAILURE AT ADDRESS, READ VALUE EXPECTING VALUE - N O B O O T S E C T O R O N H A R D D R I R E D . Run the System Set tests in the Dell Diagnostics (see "Memory" on the hard drive. EXIT SOME PROGRAMS AND TRY AGAIN - Reinstall the memory modules and, if necessary, replace them (see "Hard Drive" on the hard drive. Close all windows and open . OPTIONAL R O M B A D CHECKSUM - N O B O O T D E V I N T E R R U P T - The operating system may have too...
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...H E D E V I C E I C A L L Y L O W - TI M E- If the message reappears, contact Dell (see "Contacting Dell" on page 169). Insert a disk into the drive and try to charge the battery. Replace the battery, or connect the computer to charge the battery. otherwise, activate hibernate mode... N O T S E T - The time or date stored in the Dell Diagnostics (see "Dell Diagnostics" on page 158). If the problem persists, contact Dell (see "Contacting Dell" on page 89). A chip on the hard drive. Connect your computer to an electrical outlet to an electrical outlet; SEEK ERROR -...
...H E D E V I C E I C A L L Y L O W - TI M E- If the message reappears, contact Dell (see "Contacting Dell" on page 169). Insert a disk into the drive and try to charge the battery. Replace the battery, or connect the computer to charge the battery. otherwise, activate hibernate mode... N O T S E T - The time or date stored in the Dell Diagnostics (see "Dell Diagnostics" on page 158). If the problem persists, contact Dell (see "Contacting Dell" on page 89). A chip on the hard drive. Connect your computer to an electrical outlet to an electrical outlet; SEEK ERROR -...
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... feature if you are experiencing slow computer performance, you frequently receive pop-up advertisements, or you voluntarily reformat the hard drive. Contact Dell for information. • Ensure that the program is installed and configured properly. • Verify that detects video content and ... protection (your computer might be played. See the software documentation for assistance (see "Dell Diagnostics" on page 158). BACK UP YOUR FILES IMMEDIATELY USE A VIRUS-SCANNING PROGRAM TO CHECK THE HARD DRIVE, FLOPPY DISKS, OR CDS SAVE AND CLOSE ANY OPEN FILES OR PROGRAMS AND SHUT ...
... feature if you are experiencing slow computer performance, you frequently receive pop-up advertisements, or you voluntarily reformat the hard drive. Contact Dell for information. • Ensure that the program is installed and configured properly. • Verify that detects video content and ... protection (your computer might be played. See the software documentation for assistance (see "Dell Diagnostics" on page 158). BACK UP YOUR FILES IMMEDIATELY USE A VIRUS-SCANNING PROGRAM TO CHECK THE HARD DRIVE, FLOPPY DISKS, OR CDS SAVE AND CLOSE ANY OPEN FILES OR PROGRAMS AND SHUT ...
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... example, Modems or Infrared devices). 4 Double-click the name of the appropriate driver and then click OK and Next. 8 Click Finish, and then restart your hard drive, as described in the previous section, click Start , and then right-click Computer. 2 Click Properties→ Device Manager. For information about components installed on your...
... example, Modems or Infrared devices). 4 Double-click the name of the appropriate driver and then click OK and Next. 8 Click Finish, and then restart your hard drive, as described in the previous section, click Start , and then right-click Computer. 2 Click Properties→ Device Manager. For information about components installed on your...