Administration Guide
Page 4
...Busy Lamp Field, Call Pickup, and Speed Dial Functions to Unused Lines on a SPA525G, SPA962 or SPA942 37 Configuring Unused Line Keys for Call Park on the SPA525G (MetaSwitch) 39 Configuring Unused Line Keys to Access Services (SPA525G) 40 Configuring Line Key LED Patterns (SPA9X2/525G only) 42 Configuring Extensions 44 Chapter 4: Customizing Cisco... SPA and Wireless IP Phones 47 Configuring Phone Information and Display Settings 47 Configuring the Phone Name 48 Configuring Voice Mail 48 Customizing the Startup Screen 49 Changing the Display Background (SPA942/962...
...Busy Lamp Field, Call Pickup, and Speed Dial Functions to Unused Lines on a SPA525G, SPA962 or SPA942 37 Configuring Unused Line Keys for Call Park on the SPA525G (MetaSwitch) 39 Configuring Unused Line Keys to Access Services (SPA525G) 40 Configuring Line Key LED Patterns (SPA9X2/525G only) 42 Configuring Extensions 44 Chapter 4: Customizing Cisco... SPA and Wireless IP Phones 47 Configuring Phone Information and Display Settings 47 Configuring the Phone Name 48 Configuring Voice Mail 48 Customizing the Startup Screen 49 Changing the Display Background (SPA942/962...
Administration Guide
Page 11
... Color Settings (SPA962 only) 932 Tab (SPA962/SPA525G only) General Unit 2 SPA932 Status SPA525G-Specific Tabs Wi-Fi Bluetooth (SPA525G) Personal Address Book Call History Speed Dials Firmware Upgrade Appendix C: Where to Go From Here Related Documentation 266 267 267 267 268 268 269 269 271 271 272 273 273 274 274...
... Color Settings (SPA962 only) 932 Tab (SPA962/SPA525G only) General Unit 2 SPA932 Status SPA525G-Specific Tabs Wi-Fi Bluetooth (SPA525G) Personal Address Book Call History Speed Dials Firmware Upgrade Appendix C: Where to Go From Here Related Documentation 266 267 267 267 268 268 269 269 271 271 272 273 273 274 274...
Administration Guide
Page 17
2 Getting Started Overview This chapter contains basic information on Cisco SPA and Wireless-G IP Phones. Cisco SPA and Wireless IP Phone Administration Guide 15 Calls can be made or received with a handset, a headset, or a speaker. They ... 20 • Upgrading Firmware, page 20 • Using the Web Administration User Interface, page 25 • Viewing Phone Information, page 31 The Cisco SPA and Wireless-G IP Phone family is a line of traditional business phones, such as call forwarding, redialing, speed dialing, transferring calls, conference calling and accessing voice mail.
2 Getting Started Overview This chapter contains basic information on Cisco SPA and Wireless-G IP Phones. Cisco SPA and Wireless IP Phone Administration Guide 15 Calls can be made or received with a handset, a headset, or a speaker. They ... 20 • Upgrading Firmware, page 20 • Using the Web Administration User Interface, page 25 • Viewing Phone Information, page 31 The Cisco SPA and Wireless-G IP Phone family is a line of traditional business phones, such as call forwarding, redialing, speed dialing, transferring calls, conference calling and accessing voice mail.
Administration Guide
Page 32
... one or two SPA932 attendant consoles attached) 932 tab See Chapter 9, "Configuring the SPA932 Attendant Console." 30 Cisco SPA and Wireless IP Phone Administration Guide Customize user-level parameters, including: • Call forward • Speed dial • Supplementary services • Web information (RSS newsfeeds) • Traffic information settings • Audio volume • Phone...
... one or two SPA932 attendant consoles attached) 932 tab See Chapter 9, "Configuring the SPA932 Attendant Console." 30 Cisco SPA and Wireless IP Phone Administration Guide Customize user-level parameters, including: • Call forward • Speed dial • Supplementary services • Web information (RSS newsfeeds) • Traffic information settings • Audio volume • Phone...
Administration Guide
Page 37
.... Cisco SPA and Wireless IP Phone Administration Guide 35 SPA922: 1 or disabled. - Defaults to Unused Lines on the client station as the primary and private extension of phone. Defaults to private. • Extended Function-See Assigning Busy Lamp Field, Call Pickup, and Speed Dial Functions to 1. SPA942: ...1, 2, 3, 4, or disabled. - SPA962: 1, 2, 3, 4, 5, 6, or disabled. - If you should reserve EXT 1 on a SPA525G, SPA962 or SPA942, page 37. Generally you select private...
.... Cisco SPA and Wireless IP Phone Administration Guide 35 SPA922: 1 or disabled. - Defaults to Unused Lines on the client station as the primary and private extension of phone. Defaults to private. • Extended Function-See Assigning Busy Lamp Field, Call Pickup, and Speed Dial Functions to 1. SPA942: ...1, 2, 3, 4, or disabled. - SPA962: 1, 2, 3, 4, 5, 6, or disabled. - If you should reserve EXT 1 on a SPA525G, SPA962 or SPA942, page 37. Generally you select private...
Administration Guide
Page 39
...4) on his supervisor Stephanie (extension 300) is on the phone, and pick up calls that are ringing on the supervisor's phone. b. Cisco SPA and Wireless IP Phone Administration Guide 37 In this example): a. From the Extension drop down list, choose private. To configure this feature...STEP 7 Click Submit All Changes. 3 Assigning Busy Lamp Field, Call Pickup, and Speed Dial Functions to Unused Lines on a SPA525G, SPA962 or SPA942 You can configure unused or idle lines on a SPA525G, SPA962 or SPA942 to show the status of a supervisor's phone (Busy Lamp Field, or BLF). For example, if...
...4) on his supervisor Stephanie (extension 300) is on the phone, and pick up calls that are ringing on the supervisor's phone. b. Cisco SPA and Wireless IP Phone Administration Guide 37 In this example): a. From the Extension drop down list, choose private. To configure this feature...STEP 7 Click Submit All Changes. 3 Assigning Busy Lamp Field, Call Pickup, and Speed Dial Functions to Unused Lines on a SPA525G, SPA962 or SPA942 You can configure unused or idle lines on a SPA525G, SPA962 or SPA942 to show the status of a supervisor's phone (Busy Lamp Field, or BLF). For example, if...
Administration Guide
Page 40
...orange, there is a problem: Orange denotes that line. sub: station name - blf: busy lamp field - He can press line button 4 to speed dial his SPA962. STEP 2 Click Admin Login. 38 Cisco SPA and Wireless IP Phone Administration Guide After the phone reboots, the SPA962 (in the Extended... 4xx response) and slow blinking orange denotes an undefined problem (there may be no response to subscribe, or BLF). fnc: function - Configuring Speed Dial In this configuration, Bob will be able to pick up a call pickup - ext: extension STEP 6 Click Submit All Changes. cp: call...
...orange, there is a problem: Orange denotes that line. sub: station name - blf: busy lamp field - He can press line button 4 to speed dial his SPA962. STEP 2 Click Admin Login. 38 Cisco SPA and Wireless IP Phone Administration Guide After the phone reboots, the SPA962 (in the Extended... 4xx response) and slow blinking orange denotes an undefined problem (there may be no response to subscribe, or BLF). fnc: function - Configuring Speed Dial In this configuration, Bob will be able to pick up a call pickup - ext: extension STEP 6 Click Submit All Changes. cp: call...
Administration Guide
Page 41
...;sub=Mark@$PROXY;ext=400@$PROXY Using the following syntax: fnc=type;sub=stationname@$PROXY;ext=extension#@$PROXY where: - To configure: STEP 1 Log in to dial Mark's line. STEP 4 Click the Phone tab. From the Share Call Appearance drop-down list, choose Disabled. ext: extension STEP 6 Click Submit All Changes. STEP... the first line to park a call or retrieve a parked call park (for Call Park on the SPA525G (MetaSwitch) You can then press this example): a. b. sd: speed dial - Cisco SPA and Wireless IP Phone Administration Guide 39
...;sub=Mark@$PROXY;ext=400@$PROXY Using the following syntax: fnc=type;sub=stationname@$PROXY;ext=extension#@$PROXY where: - To configure: STEP 1 Log in to dial Mark's line. STEP 4 Click the Phone tab. From the Share Call Appearance drop-down list, choose Disabled. ext: extension STEP 6 Click Submit All Changes. STEP... the first line to park a call or retrieve a parked call park (for Call Park on the SPA525G (MetaSwitch) You can then press this example): a. b. sd: speed dial - Cisco SPA and Wireless IP Phone Administration Guide 39
Administration Guide
Page 86
... a BroadSoft Server SPA9000 Voice System, defaults to the phone, all of her personal phone settings are available. The phone reboots. 84 Cisco SPA and Wireless IP Phone Administration Guide After logging on their User ID and Password. STEP 3 Click the Phone tab. EM lets ...desks during the week share an extension. STEP 5 Click Submit All Changes. EM dynamically configures a phone according to personal directory numbers, services, speed dials, and other properties on , users have access to the current user. STEP 6 Click Submit All Changes. STEP 5 In the EM User Domain...
... a BroadSoft Server SPA9000 Voice System, defaults to the phone, all of her personal phone settings are available. The phone reboots. 84 Cisco SPA and Wireless IP Phone Administration Guide After logging on their User ID and Password. STEP 3 Click the Phone tab. EM lets ...desks during the week share an extension. STEP 5 Click Submit All Changes. EM dynamically configures a phone according to personal directory numbers, services, speed dials, and other properties on , users have access to the current user. STEP 6 Click Submit All Changes. STEP 5 In the EM User Domain...
Administration Guide
Page 162
... CBB: Call back busy enabled 2) Call Forward FAT: Call forward all enabled FAF: Call forward all disabled FBT: Call forward busy enabled FBF: Call forward busy disabled FNT: Call ... disabled 7) Distinctive Ringing DRT: Distinctive ringing enabled DRF: Distinctive ringing disabled 8) Speed Dial SDT: Speed dial enabled SDF: Speed dial disabled 9) Secure Call SCT: Secure call enabled SCF: Secure call disabled 10)...Block Anonymous call BAT: Block anonymous call enabled BAF: Block anonymous call disabled Cisco SPA and Wireless IP Administration Phone Guide 8 160 Configuring Regional Parameters and ...
... CBB: Call back busy enabled 2) Call Forward FAT: Call forward all enabled FAF: Call forward all disabled FBT: Call forward busy enabled FBF: Call forward busy disabled FNT: Call ... disabled 7) Distinctive Ringing DRT: Distinctive ringing enabled DRF: Distinctive ringing disabled 8) Speed Dial SDT: Speed dial enabled SDF: Speed dial disabled 9) Secure Call SCT: Secure call enabled SCF: Secure call disabled 10)...Block Anonymous call BAT: Block anonymous call enabled BAF: Block anonymous call disabled Cisco SPA and Wireless IP Administration Phone Guide 8 160 Configuring Regional Parameters and ...
Administration Guide
Page 176
... the SPA932. Not configured 174 Cisco SPA and Wireless IP Phone Administration Guide 9 Configuring the SPA932 Attendant Console SPA932 Features SPA932 Features SPA932 features include: • 32 programmable speed-dial or direct station select (DSS) buttons/LEDs • Three-color LEDs (red, green, and orange) • Support for BroadSoft Busy Lamp • Support for...
... the SPA932. Not configured 174 Cisco SPA and Wireless IP Phone Administration Guide 9 Configuring the SPA932 Attendant Console SPA932 Features SPA932 Features SPA932 features include: • 32 programmable speed-dial or direct station select (DSS) buttons/LEDs • Three-color LEDs (red, green, and orange) • Support for BroadSoft Busy Lamp • Support for...
Administration Guide
Page 181
...or if the target extension is disabled by the SIP proxy server). You cannot complete the software configuration for monitoring line activity • sd-speed dial function • cp-call pickup (if supported by default. The syntax is enabled. (You can use Test Mode Enable later to test the... using the SPA932. Call pickup (cp) must be used with a plus sign (+): • blf-busy lamp field function used for the SPA932 if this script in the configuration. Cisco SPA and Wireless IP Phone Administration Guide 179 Assign the LEDs to monitor using the SPA932. The subscription...
...or if the target extension is disabled by the SIP proxy server). You cannot complete the software configuration for monitoring line activity • sd-speed dial function • cp-call pickup (if supported by default. The syntax is enabled. (You can use Test Mode Enable later to test the... using the SPA932. Call pickup (cp) must be used with a plus sign (+): • blf-busy lamp field function used for the SPA932 if this script in the configuration. Cisco SPA and Wireless IP Phone Administration Guide 179 Assign the LEDs to monitor using the SPA932. The subscription...
Administration Guide
Page 183
... enables speed dialing, BLF monitoring, and call pick up on the phone as follows: • vid=1-extension 101 • vid=2-extension 102 • vid=3-extension 103 • vid=4-extension 104 • vid=5-extension 105 • vid=6-extension 106 SPA9000 Syntax Find more complete information in the Cisco SPA9000 ...• SPA932 unit/key using the phone's extension 2 Example: fnc=sd+blf+cp;sub=phone1@$PROXY;usr=101@$PROXY;nme=phone1;vid=2 Cisco SPA and Wireless IP Phone Administration Guide 181 To limit the number of LEDs assigned to the first extension, use the vid=2 keyword to assign...
... enables speed dialing, BLF monitoring, and call pick up on the phone as follows: • vid=1-extension 101 • vid=2-extension 102 • vid=3-extension 103 • vid=4-extension 104 • vid=5-extension 105 • vid=6-extension 106 SPA9000 Syntax Find more complete information in the Cisco SPA9000 ...• SPA932 unit/key using the phone's extension 2 Example: fnc=sd+blf+cp;sub=phone1@$PROXY;usr=101@$PROXY;nme=phone1;vid=2 Cisco SPA and Wireless IP Phone Administration Guide 181 To limit the number of LEDs assigned to the first extension, use the vid=2 keyword to assign...
Administration Guide
Page 184
...Click the Att Console tab. 182 Cisco SPA and Wireless IP Phone Administration Guide See the "Configuring BroadSoft Busy Lamp Field Auto-Configuration (SPA525G)" section on page 182. STEP 2 Click Admin Login. STEP 3 Click advanced. This entry enables speed dialing, BLF monitoring, and call pickup on...=sd+blf+cp;[email protected];nme=35890 Configuring BroadSoft Busy Lamp Field Auto-Configuration (SPA525G) Rather than individually configuring each BLF entry). Asterisk syntax The following enables speed dialing and BLF monitoring, with a BLF monitoring list URI of BLF subscriptions...
...Click the Att Console tab. 182 Cisco SPA and Wireless IP Phone Administration Guide See the "Configuring BroadSoft Busy Lamp Field Auto-Configuration (SPA525G)" section on page 182. STEP 2 Click Admin Login. STEP 3 Click advanced. This entry enables speed dialing, BLF monitoring, and call pickup on...=sd+blf+cp;[email protected];nme=35890 Configuring BroadSoft Busy Lamp Field Auto-Configuration (SPA525G) Rather than individually configuring each BLF entry). Asterisk syntax The following enables speed dialing and BLF monitoring, with a BLF monitoring list URI of BLF subscriptions...
Administration Guide
Page 187
... be Yes, Fail, or No. Displays the length of the unit/key. Cisco SPA and Wireless IP Phone Administration Guide 185 both units display the same parameters. Displays the version of that line does not require a subscription (such as speed dial). Displays when the current subscription expires. Displays whether the unit is enabled...
... be Yes, Fail, or No. Displays the length of the unit/key. Cisco SPA and Wireless IP Phone Administration Guide 185 both units display the same parameters. Displays the version of that line does not require a subscription (such as speed dial). Displays when the current subscription expires. Displays whether the unit is enabled...
Administration Guide
Page 241
...: fnc=type;sub=stationname@$PROXY;ext=ex tension#@$PROXY where: • fnc: function • blf: busy lamp field • cp: call appearance is not shared (in this call pickup • sub: station name • ext: extension Cisco SPA and Wireless IP Phone Administration Guide 239 For more information on these parameters, see... Wireless IP Phone Field Reference Phone Tab B Line Key When used in the configuration profile, parameters in other words it is private). Use to assign Busy Lamp Field, Call Pickup, and Speed Dial Functions to the WIP310. Defaults to no.
...: fnc=type;sub=stationname@$PROXY;ext=ex tension#@$PROXY where: • fnc: function • blf: busy lamp field • cp: call appearance is not shared (in this call pickup • sub: station name • ext: extension Cisco SPA and Wireless IP Phone Administration Guide 239 For more information on these parameters, see... Wireless IP Phone Field Reference Phone Tab B Line Key When used in the configuration profile, parameters in other words it is private). Use to assign Busy Lamp Field, Call Pickup, and Speed Dial Functions to the WIP310. Defaults to no.
Administration Guide
Page 268
... IP Phone Field Reference User Tab B User Tab Parameter Dial Plan Enable IP Dialing Description Dial plan script for the following headings on the User tab: • Call Forward, page 267 • Speed Dial, page 267 • Supplementary Services, page 267 •...; Web Information Service Settings (SPA962/SPA525G), page 268 • Traffic Service Information Settings (SPA962), page 268 • Audio Volume, page 269 • Screen (SPA525G), page 269 • Phone GUI Menu Color Settings (SPA962 only), page 271 Cisco...
... IP Phone Field Reference User Tab B User Tab Parameter Dial Plan Enable IP Dialing Description Dial plan script for the following headings on the User tab: • Call Forward, page 267 • Speed Dial, page 267 • Supplementary Services, page 267 •...; Web Information Service Settings (SPA962/SPA525G), page 268 • Traffic Service Information Settings (SPA962), page 268 • Audio Volume, page 269 • Screen (SPA525G), page 269 • Phone GUI Menu Color Settings (SPA962 only), page 271 Cisco...
Administration Guide
Page 269
... enhanced or supplementary services. Enter the extension to forward calls to wait before forwarding a call that is done on call is busy. Cisco SPA and Wireless IP Phone Administration Guide 267 NOTE Speed dial configuration has its own tab on the WIP310. Supplementary Services The SPA9000 provides native support of a large set of these...
... enhanced or supplementary services. Enter the extension to forward calls to wait before forwarding a call that is done on call is busy. Cisco SPA and Wireless IP Phone Administration Guide 267 NOTE Speed dial configuration has its own tab on the WIP310. Supplementary Services The SPA9000 provides native support of a large set of these...
Administration Guide
Page 277
...drop-down list: • All Calls • Received Calls • Placed Calls • Missed Calls Speed Dials See Speed Dial, page 267. For more information, see the Cisco Small Business Pro IP Phone SPA525G User Guide. To change the information displayed, select the type of call history for the... phone. Cisco SPA and Wireless IP Phone Administration Guide 275 SPA and Wireless IP Phone Field Reference ...
...drop-down list: • All Calls • Received Calls • Placed Calls • Missed Calls Speed Dials See Speed Dial, page 267. For more information, see the Cisco Small Business Pro IP Phone SPA525G User Guide. To change the information displayed, select the type of call history for the... phone. Cisco SPA and Wireless IP Phone Administration Guide 275 SPA and Wireless IP Phone Field Reference ...
User Guide
Page 4
... Secure Call 59 Enabling Dial Assistance 59 Creating Speed Dials 60 Using Speed Dials 60 Using the Paging Feature 61 Paging Another Phone 61 Configuring Auto Answer 61 Monitoring/Accessing Another Phone from Your Phone 62 Customizing Your LCD Screen 62 Changing the LCD Screen Contrast 62 Setting the Backlight Timer 63 Cisco Small Business IP Phone SPA9XX...
... Secure Call 59 Enabling Dial Assistance 59 Creating Speed Dials 60 Using Speed Dials 60 Using the Paging Feature 61 Paging Another Phone 61 Configuring Auto Answer 61 Monitoring/Accessing Another Phone from Your Phone 62 Customizing Your LCD Screen 62 Changing the LCD Screen Contrast 62 Setting the Backlight Timer 63 Cisco Small Business IP Phone SPA9XX...