MultiPASS MP370/360 User's Guide
Page 5
...Platen Glass And Document Cover 89 Cleaning The Exterior 89 Cleaning The Roller 89 11 Troubleshooting Problems Installing And Uninstalling Software 90 MP Drivers/MP Toolbox 90 MP Toolbox Only ...99 Computer Cannot Be Started 99 Problems Printing From Your Computer ....... 100 Cannot Print To A Shared Printer 101 Problems Scanning 101 You Tried To Create A Multi-page PDF, But Were Not Able To...The [Alarm] Lamp Flashes 106 LCD Messages 107 Cannot Print Properly From A Digital Camera (MP370 110 12 Appendix How To Change Settings, And Explanation Of Their Content 111 Accessing The Machine...
...Platen Glass And Document Cover 89 Cleaning The Exterior 89 Cleaning The Roller 89 11 Troubleshooting Problems Installing And Uninstalling Software 90 MP Drivers/MP Toolbox 90 MP Toolbox Only ...99 Computer Cannot Be Started 99 Problems Printing From Your Computer ....... 100 Cannot Print To A Shared Printer 101 Problems Scanning 101 You Tried To Create A Multi-page PDF, But Were Not Able To...The [Alarm] Lamp Flashes 106 LCD Messages 107 Cannot Print Properly From A Digital Camera (MP370 110 12 Appendix How To Change Settings, And Explanation Of Their Content 111 Accessing The Machine...
MultiPASS MP370/360 User's Guide
Page 102
... or foreign object that is preventing the print head holder from moving, then cancel printing from your Setup CD-ROM) The printer cable is set correctly In the Properties dialog box, on the content printed, even if the setting is incorrect. located on..., there document, meaningless characters is a problem with the printer Uninstall the printer driver and reinstall it ON. Contact the application and symbols are printing outside the printable area. select the appropriate driver settings. suspected. 100 Troubleshooting Chapter 11 There is a problem with the Intensity slider....
... or foreign object that is preventing the print head holder from moving, then cancel printing from your Setup CD-ROM) The printer cable is set correctly In the Properties dialog box, on the content printed, even if the setting is incorrect. located on..., there document, meaningless characters is a problem with the printer Uninstall the printer driver and reinstall it ON. Contact the application and symbols are printing outside the printable area. select the appropriate driver settings. suspected. 100 Troubleshooting Chapter 11 There is a problem with the Intensity slider....
MultiPASS MP370/360 User's Guide
Page 103
...-compliant application, the TWAIN system files may not be correctly overwritten, and thus images may be scanned. X PC Cannot Print To A Shared Printer Cause Action The server (the computer to a USB hub. Action If you installed a TWAIN-compliant application. We recommend that you copy to ...ReadSize=16 After installing the software on sharing. Uninstall the software from the machine, then reinstall it. (See page 67) Chapter 11 Troubleshooting 101 PC Problems Scanning Cause The USB hub or repeater is connected to which Turn ON the server. the machine is connected) is ...
...-compliant application, the TWAIN system files may not be correctly overwritten, and thus images may be scanned. X PC Cannot Print To A Shared Printer Cause Action The server (the computer to a USB hub. Action If you installed a TWAIN-compliant application. We recommend that you copy to ...ReadSize=16 After installing the software on sharing. Uninstall the software from the machine, then reinstall it. (See page 67) Chapter 11 Troubleshooting 101 PC Problems Scanning Cause The USB hub or repeater is connected to which Turn ON the server. the machine is connected) is ...
MultiPASS MP370/360 User's Guide
Page 104
...printed material. Some applications do not have enough available memory. suspected. 102 Troubleshooting Chapter 11 Cause Action The machine is not recognized in the [Scanners and... Double-click [Scanners and Cameras]. (Windows XP: In the [Control Panel] window, click [Printers and Other Hardware], then [Scanners and Cameras].) 4. If not, uninstall the software and reinstall ...above is recognized. In the [Scanners and Cameras] window, if [Canon MP370] or [Canon MP360] (Windows XP: [WIA Canon MP370] or [WIA Canon MP360]) is present, the machine is Restart the computer. Follow this...
...printed material. Some applications do not have enough available memory. suspected. 102 Troubleshooting Chapter 11 Cause Action The machine is not recognized in the [Scanners and... Double-click [Scanners and Cameras]. (Windows XP: In the [Control Panel] window, click [Printers and Other Hardware], then [Scanners and Cameras].) 4. If not, uninstall the software and reinstall ...above is recognized. In the [Scanners and Cameras] window, if [Canon MP370] or [Canon MP360] (Windows XP: [WIA Canon MP370] or [WIA Canon MP360]) is present, the machine is Restart the computer. Follow this...
MultiPASS MP370/360 User's Guide
Page 109
...runs out. when the card slot was in the black ink tank is not resolved, contact the Canon Customer Care Center. and then press [Set]. page 92 COLOR INK CHANGED? If you did not..., press [X]. press [W]. Make sure you can continue printing by the computer. CHECK PRINTER For some reason, the machine Turn the machine OFF, then ON. CLEAR PAPER JAM There is asking... page 77 you replaced the black ink tank. The machine is a paper jam. Chapter 11 Troubleshooting 107 Check the cause of messages that are different. Press [Set]. CARD READER BUSY You tried...
...runs out. when the card slot was in the black ink tank is not resolved, contact the Canon Customer Care Center. and then press [Set]. page 92 COLOR INK CHANGED? If you did not..., press [X]. press [W]. Make sure you can continue printing by the computer. CHECK PRINTER For some reason, the machine Turn the machine OFF, then ON. CLEAR PAPER JAM There is asking... page 77 you replaced the black ink tank. The machine is a paper jam. Chapter 11 Troubleshooting 107 Check the cause of messages that are different. Press [Set]. CARD READER BUSY You tried...
MultiPASS MP370/360 User's Guide
Page 112
...reconnect the cables. Printer error An error ...Canon Customer Care Center as soon as possible. position (for a little while. Printer... warming up ends. Paper jam A paper jam has occurred in after 15 seconds, and then turn ON the machine. press [Set]. Printer... cover open The scan unit is nearly full. Return the scan unit to the left thickness lever. No paper No paper is defective. • Contact the Canon...power cord from the error. Printer is not reset, the remaining ... contact the Canon Customer Care Center. 110 Troubleshooting Chapter 11 The...
...reconnect the cables. Printer error An error ...Canon Customer Care Center as soon as possible. position (for a little while. Printer... warming up ends. Paper jam A paper jam has occurred in after 15 seconds, and then turn ON the machine. press [Set]. Printer... cover open The scan unit is nearly full. Return the scan unit to the left thickness lever. No paper No paper is defective. • Contact the Canon...power cord from the error. Printer is not reset, the remaining ... contact the Canon Customer Care Center. 110 Troubleshooting Chapter 11 The...
MultiPASS MP370/360 User's Guide
Page 122
... 1, Installing -System requirements and software -Installing the software -Checking installation -Reading from or writing to a memory card -Setting the default printer -Removing and Reinstalling the software z Chapter 2, Printing -Printing documents -Changing print settings (Opening the settings dialog box) -Setting the paper...small documents at one time -Setting preferences and scanning with ScanGear MP -Scanning with the WIA driver (Windows XP only) z Troubleshooting z Glossary z Index XPC About The Photo Application Guide The Photo Application Guide, an HTML file included on the Setup CD-...
... 1, Installing -System requirements and software -Installing the software -Checking installation -Reading from or writing to a memory card -Setting the default printer -Removing and Reinstalling the software z Chapter 2, Printing -Printing documents -Changing print settings (Opening the settings dialog box) -Setting the paper...small documents at one time -Setting preferences and scanning with ScanGear MP -Scanning with the WIA driver (Windows XP only) z Troubleshooting z Glossary z Index XPC About The Photo Application Guide The Photo Application Guide, an HTML file included on the Setup CD-...
MultiPASS MP370/360 Software Guide
Page 1
...) Go To P.108 Click! Sending a fax Registering or editing a recipient in the Address Book Contents About this guide, MP360/ MP370 is referred to as the "machine," and MP390 as a print profile/[Profiles] tab Cleaning and machine settings/[Maintenance] tab Checking the...BJ Status Monitor Sharing the printer and using it on a network Scanning Go To P.65 Click! MP360/370/390 Software Guide Throughout this guide Troubleshooting Glossary Index Troubleshooting System requirements and software Installing the software Setting the default printer Removing and reinstalling the software...
...) Go To P.108 Click! Sending a fax Registering or editing a recipient in the Address Book Contents About this guide, MP360/ MP370 is referred to as the "machine," and MP390 as a print profile/[Profiles] tab Cleaning and machine settings/[Maintenance] tab Checking the...BJ Status Monitor Sharing the printer and using it on a network Scanning Go To P.65 Click! MP360/370/390 Software Guide Throughout this guide Troubleshooting Glossary Index Troubleshooting System requirements and software Installing the software Setting the default printer Removing and reinstalling the software...
MultiPASS MP370/360 Software Guide
Page 2
... software 4 Installing the software 6 Checking installation 12 Reading from or writing to a memory card. 15 Setting the default printer 16 Removing and reinstalling the software ..... 17 2: Printing 20 Printing documents 20 Changing print settings (Opening the settings dialog box 22...only)....... 109 Sending a fax 109 Registering or editing a recipient in the Address Book 114 5: Troubleshooting 122 Problems outputting 122 Memory card problems (MP390/MP370 123 Problems installing and uninstalling software 124 Problems printing from your computer..... 125 Problems scanning 126 ...
... software 4 Installing the software 6 Checking installation 12 Reading from or writing to a memory card. 15 Setting the default printer 16 Removing and reinstalling the software ..... 17 2: Printing 20 Printing documents 20 Changing print settings (Opening the settings dialog box 22...only)....... 109 Sending a fax 109 Registering or editing a recipient in the Address Book 114 5: Troubleshooting 122 Problems outputting 122 Memory card problems (MP390/MP370 123 Problems installing and uninstalling software 124 Problems printing from your computer..... 125 Problems scanning 126 ...