MultiPASS MP370/360 User's Guide
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...Save Timer 88 Cleaning Your Machine 89 Cleaning The Platen Glass And Document Cover 89 Cleaning The Exterior 89 Cleaning The Roller 89 11 Troubleshooting Problems Installing And Uninstalling Software 90 MP Drivers/MP Toolbox 90 MP Toolbox Only 90 MP Drivers Only 90 Paper Is Jammed 92 ... The Paper Output Tray Cannot Be Opened 105 When The [Alarm] Lamp Flashes 106 LCD Messages 107 Cannot Print Properly From A Digital Camera (MP370 110 12 Appendix How To Change Settings, And Explanation Of Their Content 111 Accessing The Machine Settings 111 Settings 112 Function key: [COPY 112...
...Save Timer 88 Cleaning Your Machine 89 Cleaning The Platen Glass And Document Cover 89 Cleaning The Exterior 89 Cleaning The Roller 89 11 Troubleshooting Problems Installing And Uninstalling Software 90 MP Drivers/MP Toolbox 90 MP Toolbox Only 90 MP Drivers Only 90 Paper Is Jammed 92 ... The Paper Output Tray Cannot Be Opened 105 When The [Alarm] Lamp Flashes 106 LCD Messages 107 Cannot Print Properly From A Digital Camera (MP370 110 12 Appendix How To Change Settings, And Explanation Of Their Content 111 Accessing The Machine Settings 111 Settings 112 Function key: [COPY 112...
MultiPASS MP370/360 User's Guide
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... camera to the machine, follow the procedure below: 1. Turn OFF the digital camera. 3. Chapter 6 Photo Printing Directly From A Digital Camera (MP370) 63 If date printing is selected on the digital camera. • Digital camera operation does not support the following prints: - Images will be... When disconnecting the USB cable, be aligned from the digital camera. NOTE • For the operation, print error messages and troubleshooting of the digital camera, refer to your digital video camcorder. • By operating the digital camera, you can make the following functions: -
... camera to the machine, follow the procedure below: 1. Turn OFF the digital camera. 3. Chapter 6 Photo Printing Directly From A Digital Camera (MP370) 63 If date printing is selected on the digital camera. • Digital camera operation does not support the following prints: - Images will be... When disconnecting the USB cable, be aligned from the digital camera. NOTE • For the operation, print error messages and troubleshooting of the digital camera, refer to your digital video camcorder. • By operating the digital camera, you can make the following functions: -
MultiPASS MP370/360 User's Guide
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... folder. 2. Action Install Windows 2000 Service Pack 1 (SP1) or later. To acquire Service Pack, contact Microsoft Corporation. 90 Troubleshooting Chapter 11 If there was an error during installation and installation was not completed, restart your computer and reinstall the software. Close all... Uninstall the earlier version of that version, and reinstall the MultiPASS is not completed, and unnecessary files remain. startup item in the Software Guide of the software following the the software installed. (Canon instructions in the Start menu program.) X MP Toolbox Only...
... folder. 2. Action Install Windows 2000 Service Pack 1 (SP1) or later. To acquire Service Pack, contact Microsoft Corporation. 90 Troubleshooting Chapter 11 If there was an error during installation and installation was not completed, restart your computer and reinstall the software. Close all... Uninstall the earlier version of that version, and reinstall the MultiPASS is not completed, and unnecessary files remain. startup item in the Software Guide of the software following the the software installed. (Canon instructions in the Start menu program.) X MP Toolbox Only...
MultiPASS MP370/360 User's Guide
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...SE, on the Setup CD-ROM but the [Canon] folder remains in the MP Toolbox. Continue to use the software after upgrading to register them. (See Software Guide, located on your Setup CD-ROM) Chapter 11 Troubleshooting 91 Cause Action You installed the applications with ...Start] menu. z In [Device Manager], green mark [?] is . z Uninstallation of the MP Drivers takes too long (Windows XP). and remove [Canon] from Windows 98/Me/2000, without problem. z The message appears on the MP Toolbox open. Cause Action Other applications, including Close any open ...
...SE, on the Setup CD-ROM but the [Canon] folder remains in the MP Toolbox. Continue to use the software after upgrading to register them. (See Software Guide, located on your Setup CD-ROM) Chapter 11 Troubleshooting 91 Cause Action You installed the applications with ...Start] menu. z In [Device Manager], green mark [?] is . z Uninstallation of the MP Drivers takes too long (Windows XP). and remove [Canon] from Windows 98/Me/2000, without problem. z The message appears on the MP Toolbox open. Cause Action Other applications, including Close any open ...
MultiPASS MP370/360 User's Guide
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... from the multi-purpose tray. 2 Press [Set]. • PC If you are printing from an application software, follow the instructions displayed on your computer. 92 Troubleshooting Chapter 11 Paper Is Jammed X Removing Jammed Paper If is displayed on the LCD, follow this procedure: 1 Gently pull out any jammed paper in the...
... from the multi-purpose tray. 2 Press [Set]. • PC If you are printing from an application software, follow the instructions displayed on your computer. 92 Troubleshooting Chapter 11 Paper Is Jammed X Removing Jammed Paper If is displayed on the LCD, follow this procedure: 1 Gently pull out any jammed paper in the...
MultiPASS MP370/360 User's Guide
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If the roller is not operating properly, contact the Canon Customer Care Center. Are the edges of paper. Does the paper meet the requirements of Use the paper meeting the requirements of the paper. Is ... the sheets of paper well before loading. Fan the sheets of paper stick together? Align the edges of this machine. (See page 15) Chapter 11 Troubleshooting 93 this machine? paper stack?
If the roller is not operating properly, contact the Canon Customer Care Center. Are the edges of paper. Does the paper meet the requirements of Use the paper meeting the requirements of the paper. Is ... the sheets of paper well before loading. Fan the sheets of paper stick together? Align the edges of this machine. (See page 15) Chapter 11 Troubleshooting 93 this machine? paper stack?
MultiPASS MP370/360 User's Guide
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... Action Ink has run low or out. The paper is dirty. Use 17 lb.-28 lb. (64 g/m2-105 g/m2) paper. (See page 15) 94 Troubleshooting Chapter 11 The machine will power ON and the LCD will not be able to a table tap or extension cord. The print head is too...
... Action Ink has run low or out. The paper is dirty. Use 17 lb.-28 lb. (64 g/m2-105 g/m2) paper. (See page 15) 94 Troubleshooting Chapter 11 The machine will power ON and the LCD will not be able to a table tap or extension cord. The print head is too...
MultiPASS MP370/360 User's Guide
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... printout may contain ink stains or be copied face down . The document that has been digitally printed. The machine's interior is not used. Chapter 11 Troubleshooting 95 Pinch the paper guide and adjust it into the multi-purpose tray. Move the paper thickness lever to the correct position according to the...
... printout may contain ink stains or be copied face down . The document that has been digitally printed. The machine's interior is not used. Chapter 11 Troubleshooting 95 Pinch the paper guide and adjust it into the multi-purpose tray. Move the paper thickness lever to the correct position according to the...
MultiPASS MP370/360 User's Guide
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... photographs or illustrations with small margins) or are copying a document with a large printing area (with will take time, and copying will appear to dry. 96 Troubleshooting Chapter 11 Interrupt printing when appropriate, turn OFF the machine, and wait at least 15 minutes. If you are copying documents with fine mode, processing...
... photographs or illustrations with small margins) or are copying a document with a large printing area (with will take time, and copying will appear to dry. 96 Troubleshooting Chapter 11 Interrupt printing when appropriate, turn OFF the machine, and wait at least 15 minutes. If you are copying documents with fine mode, processing...
MultiPASS MP370/360 User's Guide
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...the image data in case of the image data may be defective, or the card is not operating correctly with the machine. Chapter 11 Troubleshooting 97 digital camera or computer. invalid images on the computer, reformat the memory card after you cannot print the photograph directly from your computer...and print it into the Compact Flash card adapter correctly, and insert the Compact Flash card adapter into the card slot. Memory Card Problems (MP370) X Memory Card Is Not Recognized Cause Action The memory card is not correctly inserted into the card slot. • Reinsert the memory...
...the image data in case of the image data may be defective, or the card is not operating correctly with the machine. Chapter 11 Troubleshooting 97 digital camera or computer. invalid images on the computer, reformat the memory card after you cannot print the photograph directly from your computer...and print it into the Compact Flash card adapter correctly, and insert the Compact Flash card adapter into the card slot. Memory Card Problems (MP370) X Memory Card Is Not Recognized Cause Action The memory card is not correctly inserted into the card slot. • Reinsert the memory...
MultiPASS MP370/360 User's Guide
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... set to Press [Additional Functions] and set to use the [Unplug/Eject] icon when you turn OFF the machine or disconnect the USB cable. 98 Troubleshooting Chapter 11 or Photo Print mode is assigned as a network drive. does not appear even when you select [Show Unplug/Eject icon in the taskbar...
... set to Press [Additional Functions] and set to use the [Unplug/Eject] icon when you turn OFF the machine or disconnect the USB cable. 98 Troubleshooting Chapter 11 or Photo Print mode is assigned as a network drive. does not appear even when you select [Show Unplug/Eject icon in the taskbar...
MultiPASS MP370/360 User's Guide
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... set up the order so that the hard disk that starts Windows starts before the USB device, your computer may have this trouble. Chapter 11 Troubleshooting 99 After switching to . X PC Computer Cannot Be Started Cause You attempted to the computer, your computer will display the message [To safely unplug or...
... set up the order so that the hard disk that starts Windows starts before the USB device, your computer may have this trouble. Chapter 11 Troubleshooting 99 After switching to . X PC Computer Cannot Be Started Cause You attempted to the computer, your computer will display the message [To safely unplug or...
MultiPASS MP370/360 User's Guide
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...) When printing a specific Edit the document and try to be printed. Density is too long. The [Media Type] setting is yellow or red. suspected. 100 Troubleshooting Chapter 11 PC Problems Printing From Your Computer Cause Action The background of memory required. Follow the instructions in the printer driver. Not enough memory...
...) When printing a specific Edit the document and try to be printed. Density is too long. The [Media Type] setting is yellow or red. suspected. 100 Troubleshooting Chapter 11 PC Problems Printing From Your Computer Cause Action The background of memory required. Follow the instructions in the printer driver. Not enough memory...
MultiPASS MP370/360 User's Guide
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... may be scanned. Below the last line, add the following procedure. Uninstall the software from the machine, then reinstall it. (See page 67) Chapter 11 Troubleshooting 101 your system access to a USB hub. You cannot scan because the machine is not set up for printer sharing. (See Software Guide, located on...
... may be scanned. Below the last line, add the following procedure. Uninstall the software from the machine, then reinstall it. (See page 67) Chapter 11 Troubleshooting 101 your system access to a USB hub. You cannot scan because the machine is not set up for printer sharing. (See Software Guide, located on...
MultiPASS MP370/360 User's Guide
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... [Scanners and Cameras].) 4. suspected. 102 Troubleshooting Chapter 11 Cause Action The machine is not recognized in particular when scanning large documents at a high resolution. Some applications do not have enough available memory. In the [Scanners and Cameras] window, if [Canon MP370] or [Canon MP360] (Windows XP: [WIA Canon MP370] or [WIA Canon MP360]) is present, the machine...
... [Scanners and Cameras].) 4. suspected. 102 Troubleshooting Chapter 11 Cause Action The machine is not recognized in particular when scanning large documents at a high resolution. Some applications do not have enough available memory. In the [Scanners and Cameras] window, if [Canon MP370] or [Canon MP360] (Windows XP: [WIA Canon MP370] or [WIA Canon MP360]) is present, the machine...
MultiPASS MP370/360 User's Guide
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Select [Use the scanner driver to make advanced settings]. Scan documents. Action Once you have not restarted your computer. Chapter 11 Troubleshooting 103 The [Preferences] dialog box is incorrect. (Because scanning. [Automatically quit ScanGear MP 1. displayed, and select the application you want to open for that button. (...
Select [Use the scanner driver to make advanced settings]. Scan documents. Action Once you have not restarted your computer. Chapter 11 Troubleshooting 103 The [Preferences] dialog box is incorrect. (Because scanning. [Automatically quit ScanGear MP 1. displayed, and select the application you want to open for that button. (...
MultiPASS MP370/360 User's Guide
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... application. The image will be large if resolution is not set flat on the Press on the document cover with your Setup CD-ROM) 104 Troubleshooting Chapter 11 It will be small if resolution is four or more times longer than 3/8 inch 3/8 inch (1 cm) × 3/8 inch (1 cm). (1 cm) × 3/8 inch (1 cm...
... application. The image will be large if resolution is not set flat on the Press on the document cover with your Setup CD-ROM) 104 Troubleshooting Chapter 11 It will be small if resolution is four or more times longer than 3/8 inch 3/8 inch (1 cm) × 3/8 inch (1 cm). (1 cm) × 3/8 inch (1 cm...
MultiPASS MP370/360 User's Guide
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... Paper Output Tray Cannot Be Closed Cause Action The inner cover is not closed . Then, return the scan unit to its original position. Chapter 11 Troubleshooting 105
... Paper Output Tray Cannot Be Closed Cause Action The inner cover is not closed . Then, return the scan unit to its original position. Chapter 11 Troubleshooting 105
MultiPASS MP370/360 User's Guide
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... machine and disconnect the power cord. z If the [Alarm] lamp still flashes even after you have turned the power ON again: Contact the Canon Customer Care Center. 106 Troubleshooting Chapter 11 X When The [Alarm] Lamp Flashes If a paper jam occurs while printing, the [Alarm] lamp flashes. z If a message does not appear: 1 Turn...
... machine and disconnect the power cord. z If the [Alarm] lamp still flashes even after you have turned the power ON again: Contact the Canon Customer Care Center. 106 Troubleshooting Chapter 11 X When The [Alarm] Lamp Flashes If a paper jam occurs while printing, the [Alarm] lamp flashes. z If a message does not appear: 1 Turn...
MultiPASS MP370/360 User's Guide
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... the color ink tank, page 77 you did not, press [X]. The machine is a paper jam. If you replaced the color ink tank. Chapter 11 Troubleshooting 107 press [W]. If you have inserted a damaged Remove the memory card from the page 39 CARD or incompatible memory card card slot, then turn the... THIS You have a new black ink page 77 tank ready to start photo printing Wait until the card slot is not resolved, contact the Canon Customer Care Center. CARD READER BUSY You tried to replace the used by the computer. when the card slot was in the multi-purpose tray...
... the color ink tank, page 77 you did not, press [X]. The machine is a paper jam. If you replaced the color ink tank. Chapter 11 Troubleshooting 107 press [W]. If you have inserted a damaged Remove the memory card from the page 39 CARD or incompatible memory card card slot, then turn the... THIS You have a new black ink page 77 tank ready to start photo printing Wait until the card slot is not resolved, contact the Canon Customer Care Center. CARD READER BUSY You tried to replace the used by the computer. when the card slot was in the multi-purpose tray...