MultiPASS MP370/360 User's Guide
Page 5
... The Roller 89 11 Troubleshooting Problems Installing And Uninstalling Software 90 MP Drivers/MP Toolbox 90 MP Toolbox Only 90 MP Drivers Only 90 Paper Is Jammed 92 Removing Jammed Paper 92... The [Scanners and Cameras] Icon And Changed The Settings, But The Settings Were Not Activated (Windows 2000 103 Cannot Scan Correctly With Multi-Scan ..... 104 Scanned Image Is Displayed Large (Small) ... The [Alarm] Lamp Flashes 106 LCD Messages 107 Cannot Print Properly From A Digital Camera (MP370 110 12 Appendix How To Change Settings, And Explanation Of Their Content 111 Accessing The Machine ...
... The Roller 89 11 Troubleshooting Problems Installing And Uninstalling Software 90 MP Drivers/MP Toolbox 90 MP Toolbox Only 90 MP Drivers Only 90 Paper Is Jammed 92 Removing Jammed Paper 92... The [Scanners and Cameras] Icon And Changed The Settings, But The Settings Were Not Activated (Windows 2000 103 Cannot Scan Correctly With Multi-Scan ..... 104 Scanned Image Is Displayed Large (Small) ... The [Alarm] Lamp Flashes 106 LCD Messages 107 Cannot Print Properly From A Digital Camera (MP370 110 12 Appendix How To Change Settings, And Explanation Of Their Content 111 Accessing The Machine ...
MultiPASS MP370/360 User's Guide
Page 68
...Canon MP Toolbox 4.1] icon on as Administrator. For the functions of software, see page 74. 66 Becoming Familiar With The Software Chapter 7 Utility Software z Easy-PhotoPrint/Easy-PhotoPrint Plus* z Easy-WebPrint z ScanSoft OmniPage SE z ArcSoft PhotoStudio z Adobe Acrobat Reader *U.S.A. User authority when using Microsoft Windows... 2000/XP When installing the software in Windows XP, you must log on the Windows desktop opens the MP Toolbox. X Software Components The following components are installed...
...Canon MP Toolbox 4.1] icon on as Administrator. For the functions of software, see page 74. 66 Becoming Familiar With The Software Chapter 7 Utility Software z Easy-PhotoPrint/Easy-PhotoPrint Plus* z Easy-WebPrint z ScanSoft OmniPage SE z ArcSoft PhotoStudio z Adobe Acrobat Reader *U.S.A. User authority when using Microsoft Windows... 2000/XP When installing the software in Windows XP, you must log on the Windows desktop opens the MP Toolbox. X Software Components The following components are installed...
MultiPASS MP370/360 User's Guide
Page 69
... installed correctly, uninstall them. When uninstalling the software from Windows 2000, you must log on as Administrator or have Administrator privileges. IMPORTANT • When uninstalling the MP Drivers, first uninstall the MP Toolbox. Chapter 7 Becoming Familiar With The Software 67 X Uninstalling... in [Remove], then click [Next]. • If a message appears confirming whether to [(All) Programs], [Canon], and [MP Toolbox 4.1], then click [Uninstall Toolbox]. 3 Follow the instructions on the screen. • When the Repair or Remove program selection screen is displayed,...
... installed correctly, uninstall them. When uninstalling the software from Windows 2000, you must log on as Administrator or have Administrator privileges. IMPORTANT • When uninstalling the MP Drivers, first uninstall the MP Toolbox. Chapter 7 Becoming Familiar With The Software 67 X Uninstalling... in [Remove], then click [Next]. • If a message appears confirming whether to [(All) Programs], [Canon], and [MP Toolbox 4.1], then click [Uninstall Toolbox]. 3 Follow the instructions on the screen. • When the Repair or Remove program selection screen is displayed,...
MultiPASS MP370/360 User's Guide
Page 70
Reinstalling After uninstalling the MP Toolbox and MP Drivers, install the software. (See Software Guide, located on the taskbar, point to [(All) Programs], [Canon], and [MP Drivers], then click [Uninstall Drivers]. 3 In [Please select the device to delete], select the name of Device] .... 2 Click [Start] on your computer. 5 Disconnect the USB cable from the computer and the machine. • When using Windows 2000, the [Unsafe Removal of this machine ([MP370 Series] or [MP360 Series]), then click [Perform]. 4 If prompted, restart your Setup CD-ROM) 68 Becoming Familiar With The Software...
Reinstalling After uninstalling the MP Toolbox and MP Drivers, install the software. (See Software Guide, located on the taskbar, point to [(All) Programs], [Canon], and [MP Drivers], then click [Uninstall Drivers]. 3 In [Please select the device to delete], select the name of Device] .... 2 Click [Start] on your computer. 5 Disconnect the USB cable from the computer and the machine. • When using Windows 2000, the [Unsafe Removal of this machine ([MP370 Series] or [MP360 Series]), then click [Perform]. 4 If prompted, restart your Setup CD-ROM) 68 Becoming Familiar With The Software...
MultiPASS MP370/360 User's Guide
Page 75
... is scanning images to your Setup CD-ROM. X Before Scanning Before scanning images, confirm as follows: z Is the software (MP Drivers and MP Toolbox) installed? For details, see Software Guide, located on the platen glass? X Scanning Methods There are three methods of the machine (See page 76)... This section explains how to scan using the supplied application software to text data. or WIA- (Windows XP only) compliant Windows application software (See page 75) z Scanning with the operation panel of scanning images to the computer, or the computer is not ...
... is scanning images to your Setup CD-ROM. X Before Scanning Before scanning images, confirm as follows: z Is the software (MP Drivers and MP Toolbox) installed? For details, see Software Guide, located on the platen glass? X Scanning Methods There are three methods of the machine (See page 76)... This section explains how to scan using the supplied application software to text data. or WIA- (Windows XP only) compliant Windows application software (See page 75) z Scanning with the operation panel of scanning images to the computer, or the computer is not ...
MultiPASS MP370/360 User's Guide
Page 76
...When a scanner other than this procedure: 1 Load the document on the platen glass. (See page 14) 2 On the Windows desktop, double-click [Canon MP Toolbox 4.1]. • Or, click [Start] on using an e-mail application software. For details on the taskbar, point to [(All) Programs...], [Canon], and [MP Toolbox 4.1], then click [Toolbox 4.1]. • The MP Toolbox opens. 3 Click the MP Toolbox button to an e-mail using the MP Toolbox, see Software Guide, located on the Setup CD-ROM are installed, one part...
...When a scanner other than this procedure: 1 Load the document on the platen glass. (See page 14) 2 On the Windows desktop, double-click [Canon MP Toolbox 4.1]. • Or, click [Start] on using an e-mail application software. For details on the taskbar, point to [(All) Programs...], [Canon], and [MP Toolbox 4.1], then click [Toolbox 4.1]. • The MP Toolbox opens. 3 Click the MP Toolbox button to an e-mail using the MP Toolbox, see Software Guide, located on the Setup CD-ROM are installed, one part...
MultiPASS MP370/360 User's Guide
Page 92
...computer and reinstall the software. startup item in the Software Guide of that version, and reinstall the MultiPASS is not completed, and unnecessary files remain. Action Install Windows 2000 Service Pack 1 (SP1) or later. Other applications are open. Follow this procedure: 1. The...the earlier version of the software following the the software installed. (Canon instructions in the Start menu program.) X MP Toolbox Only Cause Action Installation is registered as a new version. X MP Drivers Only Cause Windows 2000 Service Pack 1 (SP1) is not installed correctly. If...
...computer and reinstall the software. startup item in the Software Guide of that version, and reinstall the MultiPASS is not completed, and unnecessary files remain. Action Install Windows 2000 Service Pack 1 (SP1) or later. Other applications are open. Follow this procedure: 1. The...the earlier version of the software following the the software installed. (Canon instructions in the Start menu program.) X MP Toolbox Only Cause Action Installation is registered as a new version. X MP Drivers Only Cause Windows 2000 Service Pack 1 (SP1) is not installed correctly. If...
MultiPASS MP370/360 User's Guide
Page 93
... after upgrading to uninstalling the MP Toolbox. and remove [Canon] from Windows 98/Me/2000, without problem. Whichever you click, installation thereafter will continue trouble-free. Cause Action You installed the applications with Click [Defaults] to Windows XP Uninstall the software and then ...Action OS was completed, but they were not registered in Windows Me. display in the MP Toolbox. z Cannot use the machine as ArcSoft PhotoStudio or ScanSoft OmniPage SE, on the Setup CD-ROM but the [Canon] folder remains in uninstalling the software. z You installed ...
... after upgrading to uninstalling the MP Toolbox. and remove [Canon] from Windows 98/Me/2000, without problem. Whichever you click, installation thereafter will continue trouble-free. Cause Action You installed the applications with Click [Defaults] to Windows XP Uninstall the software and then ...Action OS was completed, but they were not registered in Windows Me. display in the MP Toolbox. z Cannot use the machine as ArcSoft PhotoStudio or ScanSoft OmniPage SE, on the Setup CD-ROM but the [Canon] folder remains in uninstalling the software. z You installed ...
MultiPASS MP370/360 User's Guide
Page 103
... is defective. To connect to the computer, the USB hub or repeater may not be broken. z Windows 98/Me Windows/System/CNCMP51.ini z Windows 2000 Winnt/system32/CNCMP51.ini z Windows XP Windows/System32/CNCMP51.ini 2. Connect the USB cable directly to a USB hub. PC Problems Scanning Cause The USB... computer to overwrite any other portion of the file. [Scan] ReadSize=16 After installing the software on sharing. After installing the MP Toolbox and MP Drivers, you install a TWAIN-compliant application, the TWAIN system files may not be correctly overwritten, and thus images may be...
... is defective. To connect to the computer, the USB hub or repeater may not be broken. z Windows 98/Me Windows/System/CNCMP51.ini z Windows 2000 Winnt/system32/CNCMP51.ini z Windows XP Windows/System32/CNCMP51.ini 2. Connect the USB cable directly to a USB hub. PC Problems Scanning Cause The USB... computer to overwrite any other portion of the file. [Scan] ReadSize=16 After installing the software on sharing. After installing the MP Toolbox and MP Drivers, you install a TWAIN-compliant application, the TWAIN system files may not be correctly overwritten, and thus images may be...
MultiPASS MP370/360 User's Guide
Page 105
...] Icon And Changed The Settings, But The Settings Were Not Activated (Windows 2000) Cause The settings are not activated because you want to open for that button. (See Software Guide, located on the MP Toolbox. Scan documents. Select [Use the scanner driver to open ScanGear MP.... [Preferences] dialog box is not registered. X When You Click A Button On The MP Toolbox, An Unwanted Application Opens Cause Action In the MP Toolbox, the application Click a button on the MP Toolbox, click [Set] on the screen you have changed your settings, restart your computer. Action Once...
...] Icon And Changed The Settings, But The Settings Were Not Activated (Windows 2000) Cause The settings are not activated because you want to open for that button. (See Software Guide, located on the MP Toolbox. Scan documents. Select [Use the scanner driver to open ScanGear MP.... [Preferences] dialog box is not registered. X When You Click A Button On The MP Toolbox, An Unwanted Application Opens Cause Action In the MP Toolbox, the application Click a button on the MP Toolbox, click [Set] on the screen you have changed your settings, restart your computer. Action Once...
MultiPASS MP370/360 User's Guide
Page 122
...Status Monitor -Sharing the printer and using it on a network z Chapter 3, Scanning -Scanning with the Operation Panel -Scanning with the MP Toolbox -MP Toolbox settings -Scanning an image from an application -Creating one PDF file from two or more pages -Scanning two or more small documents at ...one time -Setting preferences and scanning with ScanGear MP -Scanning with the WIA driver (Windows XP only) z Troubleshooting z Glossary z Index XPC About The ...
...Status Monitor -Sharing the printer and using it on a network z Chapter 3, Scanning -Scanning with the Operation Panel -Scanning with the MP Toolbox -MP Toolbox settings -Scanning an image from an application -Creating one PDF file from two or more pages -Scanning two or more small documents at ...one time -Setting preferences and scanning with ScanGear MP -Scanning with the WIA driver (Windows XP only) z Troubleshooting z Glossary z Index XPC About The ...
MultiPASS MP370/360 Software Guide
Page 1
...Sending a fax Registering or editing a recipient in the Address Book Contents About this guide, MP360/ MP370 is referred to as the "machine," and MP390 as a print profile/[Profiles] tab Cleaning and machine...print quality/[Main] tab Setting page size and number of the machine with the WIA driver (Windows XP only) Faxing (Fax model only) Go To P.108 Click! MP360/370/390 Software ... this guide Troubleshooting Glossary Index Troubleshooting Scanning with the operation panel Scanning with the MP Toolbox Scanning an image from an application Creating one PDF file from two or more pages ...
...Sending a fax Registering or editing a recipient in the Address Book Contents About this guide, MP360/ MP370 is referred to as the "machine," and MP390 as a print profile/[Profiles] tab Cleaning and machine...print quality/[Main] tab Setting page size and number of the machine with the WIA driver (Windows XP only) Faxing (Fax model only) Go To P.108 Click! MP360/370/390 Software ... this guide Troubleshooting Glossary Index Troubleshooting Scanning with the operation panel Scanning with the MP Toolbox Scanning an image from an application Creating one PDF file from two or more pages ...
MultiPASS MP370/360 Software Guide
Page 2
...Sharing the printer and using it on a network 63 3: Scanning 67 Scanning with the operation panel 67 Scanning with the MP Toolbox 71 MP Toolbox settings 74 Scanning an image from an application ..... 78 Creating one PDF file from two or more pages 79 Scanning two ... MP 87 Scanning with the WIA driver (Windows XP only 106 4: Faxing (Fax model only)....... 109 Sending a fax 109 Registering or editing a recipient in the Address Book 114 5: Troubleshooting 122 Problems outputting 122 Memory card problems (MP390/MP370 123 Problems installing and uninstalling software 124 Problems...
...Sharing the printer and using it on a network 63 3: Scanning 67 Scanning with the operation panel 67 Scanning with the MP Toolbox 71 MP Toolbox settings 74 Scanning an image from an application ..... 78 Creating one PDF file from two or more pages 79 Scanning two ... MP 87 Scanning with the WIA driver (Windows XP only 106 4: Faxing (Fax model only)....... 109 Sending a fax 109 Registering or editing a recipient in the Address Book 114 5: Troubleshooting 122 Problems outputting 122 Memory card problems (MP390/MP370 123 Problems installing and uninstalling software 124 Problems...
MultiPASS MP370/360 Software Guide
Page 6
...MP Drivers: 50 MB or more MP Toolbox: 15 MB or more recommended) NOTE • Canon cannot guarantee the performance with all computers standard-equipped with a USB2.0 Hi-Speed interface. Operating system Microsoft Windows 2000 Professional (Service Pack 4 or later) Microsoft Windows XP Professional/Home Edition (Service Pack ...Speed In order to use it as a USB Full-Speed (USB1.1-equivalent) interface. 4 For the most up-to-date information, see the Canon home page. • As a USB2.0 Hi-Speed interface is fully compatible with USB Full-Speed (USB1.1-equivalent), you will need the following ...
...MP Drivers: 50 MB or more MP Toolbox: 15 MB or more recommended) NOTE • Canon cannot guarantee the performance with all computers standard-equipped with a USB2.0 Hi-Speed interface. Operating system Microsoft Windows 2000 Professional (Service Pack 4 or later) Microsoft Windows XP Professional/Home Edition (Service Pack ...Speed In order to use it as a USB Full-Speed (USB1.1-equivalent) interface. 4 For the most up-to-date information, see the Canon home page. • As a USB2.0 Hi-Speed interface is fully compatible with USB Full-Speed (USB1.1-equivalent), you will need the following ...
MultiPASS MP370/360 Software Guide
Page 10
Step 2 Install MP Toolbox When you restart your computer is not necessary in the copy. IMPORTANT If the screen above is not displayed, installation of the MP Drivers is not complete. If you are installing from a copy saved on the Windows desktop, double-click [My Computer] (Windows XP: Click [Start], then click [My Computer...
Step 2 Install MP Toolbox When you restart your computer is not necessary in the copy. IMPORTANT If the screen above is not displayed, installation of the MP Drivers is not complete. If you are installing from a copy saved on the Windows desktop, double-click [My Computer] (Windows XP: Click [Start], then click [My Computer...
MultiPASS MP370/360 Software Guide
Page 16
In the [My Computer] window, if the memory card icon for the machine is displayed on the Windows desktop, installation has been successful. [Canon MP Toolbox 4.1] icon 14 Windows XP window Windows 98/Me/2000 window MP Toolbox If the [Canon MP Toolbox 4.1] icon is displayed as the [Removable Disk], installation has been successful. Memory card (storage device) driver On the Windows desktop, double-click [My Computer] (Windows XP: On the Windows taskbar, click [Start], then click [My Computer]).
In the [My Computer] window, if the memory card icon for the machine is displayed on the Windows desktop, installation has been successful. [Canon MP Toolbox 4.1] icon 14 Windows XP window Windows 98/Me/2000 window MP Toolbox If the [Canon MP Toolbox 4.1] icon is displayed as the [Removable Disk], installation has been successful. Memory card (storage device) driver On the Windows desktop, double-click [My Computer] (Windows XP: On the Windows taskbar, click [Start], then click [My Computer]).
MultiPASS MP370/360 Software Guide
Page 19
... virus checkers. 2 On the Windows taskbar, click [Start], point to [(All) Programs], [Canon], then [MP Drivers]. Then click [Uninstall Drivers]. 3 In [Please select the device to delete.], select the machine ([MP370 Series], [MP360 Series], or [MP390 Series]), then click [Perform]. To reinstall the software After removing the MP Toolbox and MP Drivers, reinstall the...
... virus checkers. 2 On the Windows taskbar, click [Start], point to [(All) Programs], [Canon], then [MP Drivers]. Then click [Uninstall Drivers]. 3 In [Please select the device to delete.], select the machine ([MP370 Series], [MP360 Series], or [MP390 Series]), then click [Perform]. To reinstall the software After removing the MP Toolbox and MP Drivers, reinstall the...
MultiPASS MP370/360 Software Guide
Page 70
... open. 2 Drag select. ([Black Start] key) or ([Color Start] key) over the button you want to [(All) programs], [Canon], then [MP Toolbox 4.1]. Then click [Toolbox 4.1]. Setting the scanning method for the [Black Start] or [Color Start] key When you scan for the first time using the [Color Start] key,... scanning will occur in the MP Toolbox. Alternatively, on the Windows taskbar, click [Start], point to The dragged mark will be displayed above the button you select. 68 To set up in the [MP...
... open. 2 Drag select. ([Black Start] key) or ([Color Start] key) over the button you want to [(All) programs], [Canon], then [MP Toolbox 4.1]. Then click [Toolbox 4.1]. Setting the scanning method for the [Black Start] or [Color Start] key When you scan for the first time using the [Color Start] key,... scanning will occur in the MP Toolbox. Alternatively, on the Windows taskbar, click [Start], point to The dragged mark will be displayed above the button you select. 68 To set up in the [MP...
MultiPASS MP370/360 Software Guide
Page 72
...], then click [Scanners and Cameras]). 3 Right-click the printer icon for the machine, then click [Properties]. (Windows 98/2000: Click the printer icon for the machine, then click [Properties].) 4 On the [Events] tab, in case the MP Toolbox is selected in the MP Toolbox settings. 5 Click [OK]. 6 Windows 2000 only: Restart your computer. 70
...], then click [Scanners and Cameras]). 3 Right-click the printer icon for the machine, then click [Properties]. (Windows 98/2000: Click the printer icon for the machine, then click [Properties].) 4 On the [Events] tab, in case the MP Toolbox is selected in the MP Toolbox settings. 5 Click [OK]. 6 Windows 2000 only: Restart your computer. 70
MultiPASS MP370/360 Software Guide
Page 73
...be scanned and saved. z [OCR] The document will be scanned and attached to an e-mail message in the registered application. MP Toolbox 3 Click one of the scanning buttons below. z [Mail] The document will be scanned and saved as a PDF. The name can be scanned...glass. 2 On the Windows desktop, double-click [Canon MP Toolbox 4.1]. X Scanning with the MP Toolbox You can scan a document using the buttons on the MP Toolbox. 1 Place the document face-down on the Windows taskbar, click [Start], point to [(All) programs], [Canon], then [MP Toolbox 4.1]. The MP Toolbox will be scanned and...
...be scanned and saved. z [OCR] The document will be scanned and attached to an e-mail message in the registered application. MP Toolbox 3 Click one of the scanning buttons below. z [Mail] The document will be scanned and saved as a PDF. The name can be scanned...glass. 2 On the Windows desktop, double-click [Canon MP Toolbox 4.1]. X Scanning with the MP Toolbox You can scan a document using the buttons on the MP Toolbox. 1 Place the document face-down on the Windows taskbar, click [Start], point to [(All) programs], [Canon], then [MP Toolbox 4.1]. The MP Toolbox will be scanned and...