Users Manual - English
Page 3
...utilities, read FAQs and troubleshooting tips, and learn how to your Brother product. Service Center Locations (Canada only) For the location of a Brother authorized service center, call 1-877-BROTHER (1-877-276-8437). For Customer Service In USA: In Canada: 1-877-BROTHER (1-877-276-8437) 1-...i Calls must call the country where you bought the machine. Your registration with Brother International Corporation, you in the event of your product should you lose your product with Brother: may support an insurance claim by insurance; Register your product By registering...
...utilities, read FAQs and troubleshooting tips, and learn how to your Brother product. Service Center Locations (Canada only) For the location of a Brother authorized service center, call 1-877-BROTHER (1-877-276-8437). For Customer Service In USA: In Canada: 1-877-BROTHER (1-877-276-8437) 1-...i Calls must call the country where you bought the machine. Your registration with Brother International Corporation, you in the event of your product should you lose your product with Brother: may support an insurance claim by insurance; Register your product By registering...
Users Manual - English
Page 8
.../ CD-ROM PDF file / CD-ROM PDF file / Brother Solutions Center 1 1 Visit us at http://solutions.brother.com/. Where is it ? Learn the basic Fax, Copy and Scan operations and how to your mobile phone. See troubleshooting tips. User's Guides and where do I find supported protocol... information for your machine and detailed troubleshooting tips. Please read the Safety Instructions before you are using the Brother machine. vi Product Safety Guide Quick Setup Guide ...
.../ CD-ROM PDF file / CD-ROM PDF file / Brother Solutions Center 1 1 Visit us at http://solutions.brother.com/. Where is it ? Learn the basic Fax, Copy and Scan operations and how to your mobile phone. See troubleshooting tips. User's Guides and where do I find supported protocol... information for your machine and detailed troubleshooting tips. Please read the Safety Instructions before you are using the Brother machine. vi Product Safety Guide Quick Setup Guide ...
Users Manual - English
Page 11
... the machine 52 Cleaning the scanner 52 Cleaning the print head 53 Checking the print quality 53 Checking the print alignment 54 B Troubleshooting 55 Error and Maintenance messages 55 Error animation 60 Transferring your faxes or Fax Journal report 60 Document jam 61 Printer jam or ...paper jam 62 Troubleshooting 65 If you are having difficulty with your machine 65 Dial Tone ...74 Telephone line interference / VoIP 74 Machine Information 75 Checking ...
... the machine 52 Cleaning the scanner 52 Cleaning the print head 53 Checking the print quality 53 Checking the print alignment 54 B Troubleshooting 55 Error and Maintenance messages 55 Error animation 60 Transferring your faxes or Fax Journal report 60 Document jam 61 Printer jam or ...paper jam 62 Troubleshooting 65 If you are having difficulty with your machine 65 Dial Tone ...74 Telephone line interference / VoIP 74 Machine Information 75 Checking ...
Users Manual - English
Page 69
... operation works in black & white. If a sending machine has a color fax, the machine's "handshake" will ask that the fax be replaced. B Troubleshooting B Error and Maintenance messages B As with any sophisticated office product, errors may occur and consumable items may need more of the color ink cartridges have... reached the end of their life. Visit us at http://solutions.brother.com/. While this happens, your machine identifies the problem and shows an error message. If the paper type is set to a new ...
... operation works in black & white. If a sending machine has a color fax, the machine's "handshake" will ask that the fax be replaced. B Troubleshooting B Error and Maintenance messages B As with any sophisticated office product, errors may occur and consumable items may need more of the color ink cartridges have... reached the end of their life. Visit us at http://solutions.brother.com/. While this happens, your machine identifies the problem and shows an error message. If the paper type is set to a new ...
Users Manual - English
Page 71
... send, your machine's "handshake" will cause numerous cleaning cycles since the machine automatically cleans upon power up . Note Repairs resulting from your machine serviced. (See Brother numbers uu page i.) Order a new ink cartridge. If a sending machine has a color fax to ensure optimum performance from the use ). 3 The machine automatically ...ii and Replacing the ink cartridges uu page 49.) 57 B Ink Absorber NearFull Ink low The ink absorber box or flushing box is full. Troubleshooting Error Message Ink Absorber Full Cause The ink absorber box or flushing box is nearly full.
... send, your machine's "handshake" will cause numerous cleaning cycles since the machine automatically cleans upon power up . Note Repairs resulting from your machine serviced. (See Brother numbers uu page i.) Order a new ink cartridge. If a sending machine has a color fax to ensure optimum performance from the use ). 3 The machine automatically ...ii and Replacing the ink cartridges uu page 49.) 57 B Ink Absorber NearFull Ink low The ink absorber box or flushing box is full. Troubleshooting Error Message Ink Absorber Full Cause The ink absorber box or flushing box is nearly full.
Users Manual - English
Page 73
... paper scraps from the power for the paper size you have checked the paper size and the paper position, press Black Start or Color Start. Troubleshooting Error Message Unable to CleanXX Unable to Init.XX Unable to PrintXX Unable to the indicators for several minutes and reconnect it. tray to ScanXX...
... paper scraps from the power for the paper size you have checked the paper size and the paper position, press Black Start or Color Start. Troubleshooting Error Message Unable to CleanXX Unable to Init.XX Unable to PrintXX Unable to the indicators for several minutes and reconnect it. tray to ScanXX...
Users Manual - English
Page 75
.... Follow the steps below to the left. Document is jammed inside the ADF unit B a Take out any paper from the ADF that is not jammed. Troubleshooting Document jam B Documents can jam in the top of the ADF unit B a Take out any paper from the ADF that is not jammed. IMPORTANT To...
.... Follow the steps below to the left. Document is jammed inside the ADF unit B a Take out any paper from the ADF that is not jammed. Troubleshooting Document jam B Documents can jam in the top of the ADF unit B a Take out any paper from the ADF that is not jammed. IMPORTANT To...
Users Manual - English
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f Open the Jam Clear Cover (1) at the back of the machine. 1 3 2 Move the print head (if necessary) to the open position. 1 g Pull the jammed paper out of the machine. Troubleshooting i Using both hands, grasp the plastic tabs on both sides of the machine and lift the scanner cover (1) to take out any paper remaining in the corners of the machine (2) and (3). h Close the Jam Clear Cover. Make sure that jammed paper is closed properly. Make sure the cover is not left in this area. B 63
f Open the Jam Clear Cover (1) at the back of the machine. 1 3 2 Move the print head (if necessary) to the open position. 1 g Pull the jammed paper out of the machine. Troubleshooting i Using both hands, grasp the plastic tabs on both sides of the machine and lift the scanner cover (1) to take out any paper remaining in the corners of the machine (2) and (3). h Close the Jam Clear Cover. Make sure that jammed paper is closed properly. Make sure the cover is not left in this area. B 63
Users Manual - English
Page 79
...option to enable the printer. (Windows® 7) Click and then Devices and Printers. Troubleshooting Troubleshooting B IMPORTANT For technical help , the Brother Solutions Center offers the latest FAQs and troubleshooting tips. Calls must call the country where you think there is your machine, check the... with your model name). If you must be easily resolved by yourself. Right-click Brother MFC-XXXXX (where XXXXX is your machine B Printing Difficulty No printout. Right-click Brother MFC-XXXXX (where XXXXX is your computer. (uuQuick Setup Guide) Check that the machine is...
...option to enable the printer. (Windows® 7) Click and then Devices and Printers. Troubleshooting Troubleshooting B IMPORTANT For technical help , the Brother Solutions Center offers the latest FAQs and troubleshooting tips. Calls must call the country where you think there is your machine, check the... with your model name). If you must be easily resolved by yourself. Right-click Brother MFC-XXXXX (where XXXXX is your machine B Printing Difficulty No printout. Right-click Brother MFC-XXXXX (where XXXXX is your computer. (uuQuick Setup Guide) Check that the machine is...
Users Manual - English
Page 81
...Reverse Order in the Basic tab of the printer driver. Make sure the paper length guide is smudged or running when using Genuine Brother Innobella™ Ink. Cannot perform "Page Layout" printing. uuSoftware User's Guide: Printing (Windows®) uuSoftware User's Guide: Printing...) face down. (See Paper Type uu page 16.) If you uncheck Color Enhancement (True2Life). Troubleshooting Printing (continued) Difficulty Suggestions The machine prints dense lines on Brother Photo paper, load one extra sheet of the same photo paper in your application (such as 256...
...Reverse Order in the Basic tab of the printer driver. Make sure the paper length guide is smudged or running when using Genuine Brother Innobella™ Ink. Cannot perform "Page Layout" printing. uuSoftware User's Guide: Printing (Windows®) uuSoftware User's Guide: Printing...) face down. (See Paper Type uu page 16.) If you uncheck Color Enhancement (True2Life). Troubleshooting Printing (continued) Difficulty Suggestions The machine prints dense lines on Brother Photo paper, load one extra sheet of the same photo paper in your application (such as 256...
Users Manual - English
Page 83
Troubleshooting Suggestions Make sure your Brother machine to Manual, DO NOT adjust the Ring Delay setting. To ...telephone line cord is plugged into the telephone wall jack and the LINE jack of rings programmed on your Brother machine is operating properly. In Fax/Tel mode, your service provider for connection instructions. If you subscribe to...If you should select Manual mode. Remember to reset your Ring Delay or answering machine setting back to your Brother machine shares a line with your fax reception or there may be answering the call and activate the machine ...
Troubleshooting Suggestions Make sure your Brother machine to Manual, DO NOT adjust the Ring Delay setting. To ...telephone line cord is plugged into the telephone wall jack and the LINE jack of rings programmed on your Brother machine is operating properly. In Fax/Tel mode, your service provider for connection instructions. If you subscribe to...If you should select Manual mode. Remember to reset your Ring Delay or answering machine setting back to your Brother machine shares a line with your fax reception or there may be answering the call and activate the machine ...
Users Manual - English
Page 85
... or receiving a fax, the signal can temporarily interrupt or disrupt the faxes. jack), press Start to your machine is recommended. If you send are blank. Brother's ECM (Error Correction Mode) feature should help overcome this problem by dirt or correction fluid on a single telephone line with fax-receiving tones. Make sure... the machine by dirt or correction fluid on a single line. If you are typically caused by pressing Stop/Exit. Sending a fax call to the machine. Troubleshooting Sending Faxes (continued) Difficulty Poor fax send quality.
... or receiving a fax, the signal can temporarily interrupt or disrupt the faxes. jack), press Start to your machine is recommended. If you send are blank. Brother's ECM (Error Correction Mode) feature should help overcome this problem by dirt or correction fluid on a single telephone line with fax-receiving tones. Make sure... the machine by dirt or correction fluid on a single line. If you are typically caused by pressing Stop/Exit. Sending a fax call to the machine. Troubleshooting Sending Faxes (continued) Difficulty Poor fax send quality.
Users Manual - English
Page 87
... online and in this list. Choose WLAN Report. Troubleshooting Network Difficulties Difficulty Suggestions Cannot print over the network. If you are having Network problems uuNetwork User's Guide: Troubleshooting The network scanning feature does not work. (Windows...174; users) It is necessary to configure the third-party Security/Firewall Software to wireless Investigate the problem using a firewall function of anti-spyware or antivirus security software, temporarily disable it and then install the Brother...
... online and in this list. Choose WLAN Report. Troubleshooting Network Difficulties Difficulty Suggestions Cannot print over the network. If you are having Network problems uuNetwork User's Guide: Troubleshooting The network scanning feature does not work. (Windows...174; users) It is necessary to configure the third-party Security/Firewall Software to wireless Investigate the problem using a firewall function of anti-spyware or antivirus security software, temporarily disable it and then install the Brother...
Users Manual - English
Page 89
... (Transmission Verification Report, Quick Dial List and Fax Journal) History (Caller ID history and Outgoing Call) Faxes in memory Troubleshooting 3 All Settings You can see the machine's serial number on the LCD. Press OK. d Press Stop/Exit. Press OK. c Press ... their factory defaults. B 75 b Press a or b to choose Initial Setup. b Press a or b to choose Machine Info. Press OK. Brother strongly recommends performing this procedure before handing over or disposing of reset (Network, Speed Dial&Fax or All Settings) you want to confirm. d Press ...
... (Transmission Verification Report, Quick Dial List and Fax Journal) History (Caller ID history and Outgoing Call) Faxes in memory Troubleshooting 3 All Settings You can see the machine's serial number on the LCD. Press OK. d Press Stop/Exit. Press OK. c Press ... their factory defaults. B 75 b Press a or b to choose Initial Setup. b Press a or b to choose Machine Info. Press OK. Brother strongly recommends performing this procedure before handing over or disposing of reset (Network, Speed Dial&Fax or All Settings) you want to confirm. d Press ...
Users Manual - English
Page 119
... 74 multi-line (PBX 38 Text, entering 90 special characters 91 Transferring your faxes or Fax Journal report 60 Transparencies 17, 18, 19, 20, 94 Troubleshooting 65 document jam 61 error messages on LCD 55 if you are having difficulty copying 71 incoming calls 71 Network 73 phone line or connections...
... 74 multi-line (PBX 38 Text, entering 90 special characters 91 Transferring your faxes or Fax Journal report 60 Transparencies 17, 18, 19, 20, 94 Troubleshooting 65 document jam 61 error messages on LCD 55 if you are having difficulty copying 71 incoming calls 71 Network 73 phone line or connections...
Advanced Users Manual - English
Page 2
...also find it? This Guide provides useful information about wireless network settings and security settings using the Brother ControlCenter utility. Follow the instructions for setting up your machine. See troubleshooting tips. Product Safety Guide Quick Setup Guide Basic User's Guide Advanced User's Guide Software User's ... Print/Scan Guide What's in it ? Which manual? Learn the basic Fax, Copy and Scan operations and how to your machine and detailed troubleshooting tips. Printed / In the box Printed / In the box Printed / In the box PDF file / CD-ROM PDF file / CD-ROM...
...also find it? This Guide provides useful information about wireless network settings and security settings using the Brother ControlCenter utility. Follow the instructions for setting up your machine. See troubleshooting tips. Product Safety Guide Quick Setup Guide Basic User's Guide Advanced User's Guide Software User's ... Print/Scan Guide What's in it ? Which manual? Learn the basic Fax, Copy and Scan operations and how to your machine and detailed troubleshooting tips. Printed / In the box Printed / In the box Printed / In the box PDF file / CD-ROM PDF file / CD-ROM...
Advanced Users Manual - English
Page 46
Wireless Network See Quick Setup Guide and Network User's Guide. 42 Shipping the machine 34 Sleep Mode 3 Speed Dial setting up from Caller ID history 20 setting up from outgoing calls 20 T TAD (telephone answering device), external 17 with two-line jack 17 Telephone line roll over lines 16 two-line telephone system 16 Troubleshooting checking ink volume 33 Two-line telephone system 16 TX Lock turning on/off 7 V Volume, setting beeper 2 ring 1 speaker 2 W Warranties are in the box Windows® See Software User's Guide. S Scanning See Software User's Guide.
Wireless Network See Quick Setup Guide and Network User's Guide. 42 Shipping the machine 34 Sleep Mode 3 Speed Dial setting up from Caller ID history 20 setting up from outgoing calls 20 T TAD (telephone answering device), external 17 with two-line jack 17 Telephone line roll over lines 16 two-line telephone system 16 Troubleshooting checking ink volume 33 Two-line telephone system 16 TX Lock turning on/off 7 V Volume, setting beeper 2 ring 1 speaker 2 W Warranties are in the box Windows® See Software User's Guide. S Scanning See Software User's Guide.
Quick Setup Guide - English
Page 25
... the error code on the printed report and refer to d. For Windows® Users: Now go to Page 29 For Macintosh Users: Now go to Troubleshooting on .
... the error code on the printed report and refer to d. For Windows® Users: Now go to Page 29 For Macintosh Users: Now go to Troubleshooting on .
Quick Setup Guide - English
Page 26
... the error code on the printed report and refer to choose Network and press OK. When Enable WLAN? b Place the Brother machine within range of your access point/router. Press a or b to Troubleshooting on the LCD and a wireless LAN report will now automatically detect which mode (WPS or AOSS™) your wireless...
... the error code on the printed report and refer to choose Network and press OK. When Enable WLAN? b Place the Brother machine within range of your access point/router. Press a or b to Troubleshooting on the LCD and a wireless LAN report will now automatically detect which mode (WPS or AOSS™) your wireless...
Quick Setup Guide - English
Page 27
... Temporarily place your machine within about 3.3 feet (one meter) from the wireless access point when you do not contact Brother Customer Service for assistance without the wireless security information. If your wireless access point/router is using MAC address filtering, confirm...find the wireless security information (SSID and Network Key) on page 27 to choose On and press OK. For Wireless Network Users Troubleshooting Please do not know the security information, please consult the router manufacturer, your system administrator, or internet provider. * The Network Key ...
... Temporarily place your machine within about 3.3 feet (one meter) from the wireless access point when you do not contact Brother Customer Service for assistance without the wireless security information. If your wireless access point/router is using MAC address filtering, confirm...find the wireless security information (SSID and Network Key) on page 27 to choose On and press OK. For Wireless Network Users Troubleshooting Please do not know the security information, please consult the router manufacturer, your system administrator, or internet provider. * The Network Key ...