User's Guide
Page 16
... Tray 1 9.5 In Optional Tray 2 9.6 In the Fuser Area or Around the Toner Cartridge 9.7 In the Paper Exit Area 9.9 In the Multipurpose Tray 9.10 Tips for Avoiding Paper Jams 9.11 Clearing LCD Error Messages 9.12 Solving Other Problems 9.16 Paper Feeding Problems 9.16 Printing Problems 9.17 Printing Quality Problems 9.19 Copying Problems 9.24 Scanning Problems...
... Tray 1 9.5 In Optional Tray 2 9.6 In the Fuser Area or Around the Toner Cartridge 9.7 In the Paper Exit Area 9.9 In the Multipurpose Tray 9.10 Tips for Avoiding Paper Jams 9.11 Clearing LCD Error Messages 9.12 Solving Other Problems 9.16 Paper Feeding Problems 9.16 Printing Problems 9.17 Printing Quality Problems 9.19 Copying Problems 9.24 Scanning Problems...
User's Guide
Page 33
Paper overloading may cause paper jams. 5 Insert and slide the paper tray back into the machine. NOTE: After you load paper, you need to the paper limit mark on the control panel. 2.8 GETTING STARTED See page 2.21 for copying and faxing, or page 4.6 for the paper type and size you loaded. The settings made from the printer driver override the settings on both inside walls of the tray. 4 Pay attention to set up your machine for PC-printing.
Paper overloading may cause paper jams. 5 Insert and slide the paper tray back into the machine. NOTE: After you load paper, you need to the paper limit mark on the control panel. 2.8 GETTING STARTED See page 2.21 for copying and faxing, or page 4.6 for the paper type and size you loaded. The settings made from the printer driver override the settings on both inside walls of the tray. 4 Pay attention to set up your machine for PC-printing.
User's Guide
Page 35
3 Squeeze the width guide, as shown and slide it to warp. • If you do not adjust the paper width guide, it lightly touches the side of the stack. NOTES: • Do not push the paper width guide far enough to cause the materials to the stack of paper until it may cause paper jams. 2.10 GETTING STARTED
3 Squeeze the width guide, as shown and slide it to warp. • If you do not adjust the paper width guide, it lightly touches the side of the stack. NOTES: • Do not push the paper width guide far enough to cause the materials to the stack of paper until it may cause paper jams. 2.10 GETTING STARTED
User's Guide
Page 80
... machine. - Do not leave them as a plastic container or bag, to prevent dust and moisture from moisture, or other synthetic materials. - Paper jams may accumulate on top of time. Do not use in spotty printing. Dust and dirt may occur. • Store...the floor. Use only well-constructed envelopes with embossed lettering, perforations, or a texture that can cause paper jams and poor print quality. • Use only high quality copier grade paper for long periods of the paper, whether it to wrinkle or curl. • Store unused materials at a time through the Multipurpose...
... machine. - Do not leave them as a plastic container or bag, to prevent dust and moisture from moisture, or other synthetic materials. - Paper jams may accumulate on top of time. Do not use in spotty printing. Dust and dirt may occur. • Store...the floor. Use only well-constructed envelopes with embossed lettering, perforations, or a texture that can cause paper jams and poor print quality. • Use only high quality copier grade paper for long periods of the paper, whether it to wrinkle or curl. • Store unused materials at a time through the Multipurpose...
User's Guide
Page 81
...areas can cause labels to peel off during printing, which can cause paper jams. Exposed adhesive can tolerate a fusing temperature of your machine. -... damage to prolonged sunlight. • For labels: - Do not load a sheet of 20 lb plain paper. Loading Paper In the Standard Tray Load the print material you use for more than once. See page B.5 for the... oC (392 o F) for one pass through the machine more information about installing the optional Tray 2. 3.4 PAPER HANDLING Make sure that are separating from the backing sheet or are wrinkled, bubbled or otherwise damaged. •...
...areas can cause labels to peel off during printing, which can cause paper jams. Exposed adhesive can tolerate a fusing temperature of your machine. -... damage to prolonged sunlight. • For labels: - Do not load a sheet of 20 lb plain paper. Loading Paper In the Standard Tray Load the print material you use for more than once. See page B.5 for the... oC (392 o F) for one pass through the machine more information about installing the optional Tray 2. 3.4 PAPER HANDLING Make sure that are separating from the backing sheet or are wrinkled, bubbled or otherwise damaged. •...
User's Guide
Page 86
...first and be placed in the center of the tray. • Always load only the print materials specified in the Specifications on page C.6 to avoid paper jams and print quality problems. • Flatten any curl on postcards, envelopes, and labels before loading them into the Multipurpose tray. • When you...the Multipurpose Tray • Load only one size of print material at a time in the Multipurpose tray. • To prevent paper jams, do not add paper when there is still paper in .) sized media on the Multipurpose tray, open the rear door to open the rear output slot when you print on ...
...first and be placed in the center of the tray. • Always load only the print materials specified in the Specifications on page C.6 to avoid paper jams and print quality problems. • Flatten any curl on postcards, envelopes, and labels before loading them into the Multipurpose tray. • When you...the Multipurpose Tray • Load only one size of print material at a time in the Multipurpose tray. • To prevent paper jams, do not add paper when there is still paper in .) sized media on the Multipurpose tray, open the rear door to open the rear output slot when you print on ...
User's Guide
Page 87
... the front output tray has problems, such as excessive curl, try printing to the Front Output Tray (Face down) The front output tray collects printed paper face down ). To use the front output tray, make sure that the rear door is printing. Selecting an Output Location The machine has two output... the order in which the sheets were printed. Printing to the rear output slot. • To avoid paper jams, do not open the rear door. The tray should be used for most print jobs. 3.10 PAPER HANDLING Front output tray Rear output slot To use the rear output slot, open or close the...
... the front output tray has problems, such as excessive curl, try printing to the Front Output Tray (Face down) The front output tray collects printed paper face down ). To use the front output tray, make sure that the rear door is printing. Selecting an Output Location The machine has two output... the order in which the sheets were printed. Printing to the rear output slot. • To avoid paper jams, do not open the rear door. The tray should be used for most print jobs. 3.10 PAPER HANDLING Front output tray Rear output slot To use the rear output slot, open or close the...
User's Guide
Page 183
... add or delete numbers to or from this list to confirm your machine to print out automatically don't print out when there is no paper loaded or a paper jam has occurred. This report is restored after changing any data loss occurs due to 10 fax numbers specified as a remote fax machine's ID. 7.36...
... add or delete numbers to or from this list to confirm your machine to print out automatically don't print out when there is no paper loaded or a paper jam has occurred. This report is restored after changing any data loss occurs due to 10 fax numbers specified as a remote fax machine's ID. 7.36...
User's Guide
Page 204
9 TROUBLESHOOTING This chapter gives helpful information for what to do if you encounter an error. This chapter includes: • Clearing Document Jams • Clearing Paper Jams • Clearing LCD Error Messages • Solving Other Problems
9 TROUBLESHOOTING This chapter gives helpful information for what to do if you encounter an error. This chapter includes: • Clearing Document Jams • Clearing Paper Jams • Clearing LCD Error Messages • Solving Other Problems
User's Guide
Page 208
... exits the machine. If the paper does not exit, continue to clear the jam. Follow the instructions in the following sections to step 2. 2 Pull Tray 1 open. 9 TROUBLESHOOTING 9.5 In Tray 1 1 Open and close the front door....page 9.10 To avoid tearing the paper, pull out the jammed paper gently and slowly. Clearing Paper Jams When a paper jam occurs, "Paper Jam" appears on the display. Message Paper Jam 0 Open/Close Door Paper Jam 1 Open/Close Door Paper Jam 2 Check Inside MP Tray Jam Location of Jam In the paper tray (Tray 1 or Tray 2) In the paper exit area Go to locate and ...
... exits the machine. If the paper does not exit, continue to clear the jam. Follow the instructions in the following sections to step 2. 2 Pull Tray 1 open. 9 TROUBLESHOOTING 9.5 In Tray 1 1 Open and close the front door....page 9.10 To avoid tearing the paper, pull out the jammed paper gently and slowly. Clearing Paper Jams When a paper jam occurs, "Paper Jam" appears on the display. Message Paper Jam 0 Open/Close Door Paper Jam 1 Open/Close Door Paper Jam 2 Check Inside MP Tray Jam Location of Jam In the paper tray (Tray 1 or Tray 2) In the paper exit area Go to locate and ...
User's Guide
Page 214
.... Set the page orientation to Landscape in the paper tray. • Use only recommended print materials. Tips for Avoiding Paper Jams By selecting the correct paper types, most paper jams can be avoided. When a paper jam occurs, follow the steps outlined in "Clearing Paper Jams" on page 9.5. • Follow the procedures in "Loading Paper" on page C.6. • Ensure that the recommended...
.... Set the page orientation to Landscape in the paper tray. • Use only recommended print materials. Tips for Avoiding Paper Jams By selecting the correct paper types, most paper jams can be avoided. When a paper jam occurs, follow the steps outlined in "Clearing Paper Jams" on page 9.5. • Follow the procedures in "Loading Paper" on page C.6. • Ensure that the recommended...
User's Guide
Page 216
...the problem persists, wait an hour or so for service. Load a document into more 9 memory becomes available. The memory is not installed. A paper jam has occurred in the Multipurpose tray correctly. This message also occurs if the remote machine does not have enough memory space to clear and try... again. Paper has jammed in . Unplug the power cord and plug it back in the fuser area. Delete unnecessary documents and retransmit after a few minutes....
...the problem persists, wait an hour or so for service. Load a document into more 9 memory becomes available. The memory is not installed. A paper jam has occurred in the Multipurpose tray correctly. This message also occurs if the remote machine does not have enough memory space to clear and try... again. Paper has jammed in . Unplug the power cord and plug it back in the fuser area. Delete unnecessary documents and retransmit after a few minutes....
User's Guide
Page 217
...but there are any scheduled jobs. The priority fax jobs queue is operational. Not Available [No Paper] Add Paper Operation Not Assigned Paper Jam 0 Open/Close Door Paper Jam 1 Open/Close Door Paper Jam 2 Check Inside [Power Failure] Priority Fax Function Full [Retry Redial?] Meaning The receiving fax... job. See page 9.5 and page 9.6. The machine is waiting for example, Delay Fax. Suggested solutions Try again. Paper has jammed in the paper tray has run out. fuser area. The job which you tried to redial a previously busy station. You have tried...
...but there are any scheduled jobs. The priority fax jobs queue is operational. Not Available [No Paper] Add Paper Operation Not Assigned Paper Jam 0 Open/Close Door Paper Jam 1 Open/Close Door Paper Jam 2 Check Inside [Power Failure] Priority Fax Function Full [Retry Redial?] Meaning The receiving fax... job. See page 9.5 and page 9.6. The machine is waiting for example, Delay Fax. Suggested solutions Try again. Paper has jammed in the paper tray has run out. fuser area. The job which you tried to redial a previously busy station. You have tried...
User's Guide
Page 219
... using the correct type of only one type, size, and weight. • If multiple sheets have caused a paper jam, clear the paper jam. Use only transparencies specifically designed for service. Transparencies stick together in the paper tray. See "Paper Specifications" on page C.6. If the problem persists, please call for laser printers. Envelopes skew or fail Ensure...
... using the correct type of only one type, size, and weight. • If multiple sheets have caused a paper jam, clear the paper jam. Use only transparencies specifically designed for service. Transparencies stick together in the paper tray. See "Paper Specifications" on page C.6. If the problem persists, please call for laser printers. Envelopes skew or fail Ensure...
User's Guide
Page 220
...the print job is sent to the correct port, for the following: • The front door is not closed. • Paper is jammed. • No paper is loaded. • The toner cartridge is not installed. Check the power cord connections. Check the machine for example, LPT1. ... system error occurs, contact your Windows. Disconnect the printer cable and reconnect it . • Close the door. • Clear the paper jam. If possible, attach the cable to ensure configured incorrectly. The port setting is malfunctioning. The printer driver may be Check the printer properties...
...the print job is sent to the correct port, for the following: • The front door is not closed. • Paper is jammed. • No paper is loaded. • The toner cartridge is not installed. Check the power cord connections. Check the machine for example, LPT1. ... system error occurs, contact your Windows. Disconnect the printer cable and reconnect it . • Close the door. • Clear the paper jam. If possible, attach the cable to ensure configured incorrectly. The port setting is malfunctioning. The printer driver may be Check the printer properties...
User's Guide
Page 227
... is recommended. • Check for extended periods of time. • Fan the stack of copy paper remaining in the paper tray with a fresh supply. Ensure that the copy paper is skewed. Frequent copy paper jams occur. Suggested solutions Use the Darkness button to lighten the background of toner. Check/adjust the... 9.24 TROUBLESHOOTING Smears, lines, marks, or spots appears on the document glass or face up in the ADF. • Replace the paper in the machine after a paper jam has been cleared. • Your originals may be forms, newsletters, books, or other documents that the...
... is recommended. • Check for extended periods of time. • Fan the stack of copy paper remaining in the paper tray with a fresh supply. Ensure that the copy paper is skewed. Frequent copy paper jams occur. Suggested solutions Use the Darkness button to lighten the background of toner. Check/adjust the... 9.24 TROUBLESHOOTING Smears, lines, marks, or spots appears on the document glass or face up in the ADF. • Replace the paper in the machine after a paper jam has been cleared. • Your originals may be forms, newsletters, books, or other documents that the...
User's Guide
Page 267
... the guidelines outlined in this user's guide. • Using paper that does not meet all of the guidelines in this user's guide can cause the following problems: • Poor print quality • Increased paper jams • Premature wear on the machine. This may cause problems..., requiring repairs. NOTES: • Some paper may meet these specifications may be the result of improper handling, unacceptable temperature and...
... the guidelines outlined in this user's guide. • Using paper that does not meet all of the guidelines in this user's guide can cause the following problems: • Poor print quality • Increased paper jams • Premature wear on the machine. This may cause problems..., requiring repairs. NOTES: • Some paper may meet these specifications may be the result of improper handling, unacceptable temperature and...
User's Guide
Page 270
...(20 lb) paper Paper Storage Environment Paper storage environmental conditions directly affect the feed operation. Ideally, the machine and paper storage environment should be taken not to large supplies of paper. As paper is important to prevent damage to purchase more paper than can cause paper jams. Care should ...be used , it absorbs any excess moisture, causing light print and dropouts. Also, as paper loses and gains moisture it ...
...(20 lb) paper Paper Storage Environment Paper storage environmental conditions directly affect the feed operation. Ideally, the machine and paper storage environment should be taken not to large supplies of paper. As paper is important to prevent damage to purchase more paper than can cause paper jams. Care should ...be used , it absorbs any excess moisture, causing light print and dropouts. Also, as paper loses and gains moisture it ...
User's Guide
Page 271
...humid. • The best way to store an opened ream of the envelope paper should not exceed 90g/m2 (24lb) or jamming may be caused by paper that are storing and handling the paper correctly. If the machine environment is critical. Please refer to prevent unwanted moisture ... selecting envelopes, consider the following components: • Weight: The weight of paper is 20 to 24 °C (68 to 55 %. The required condition is to print envelopes. • You may experience some paper jams when using any media with a moisture-proof barrier. Envelopes Envelope construction is ...
...humid. • The best way to store an opened ream of the envelope paper should not exceed 90g/m2 (24lb) or jamming may be caused by paper that are storing and handling the paper correctly. If the machine environment is critical. Please refer to prevent unwanted moisture ... selecting envelopes, consider the following components: • Weight: The weight of paper is 20 to 24 °C (68 to 55 %. The required condition is to print envelopes. • You may experience some paper jams when using any media with a moisture-proof barrier. Envelopes Envelope construction is ...
User's Guide
Page 275
... Tray2 B.5 Set IP 2.46 SmarThru 2.41 toner cartridge 2.5 Windows software 2.28 J jam, clear document 9.2 paper 9.5 L loading, paper in the multipurpose tray 3.6 in the paper tray 2.7 using the manual feed 3.8 M machine ID, set 2.17 manual feed mode...paper tray 2 B.5 orientation, print 4.5 output location, select 3.10 overlay, use 4.21 P paper guidelines 3.3 paper jam, clear 9.5 paper level indicator 3.5 paper load in manual feeder 3.8 in paper tray 2.7 in the multipurpose tray 3.6 paper load capacity 3.2 paper size, set paper tray 2.21 print 4.6 paper source, set 4.7 paper type, set paper...
... Tray2 B.5 Set IP 2.46 SmarThru 2.41 toner cartridge 2.5 Windows software 2.28 J jam, clear document 9.2 paper 9.5 L loading, paper in the multipurpose tray 3.6 in the paper tray 2.7 using the manual feed 3.8 M machine ID, set 2.17 manual feed mode...paper tray 2 B.5 orientation, print 4.5 output location, select 3.10 overlay, use 4.21 P paper guidelines 3.3 paper jam, clear 9.5 paper level indicator 3.5 paper load in manual feeder 3.8 in paper tray 2.7 in the multipurpose tray 3.6 paper load capacity 3.2 paper size, set paper tray 2.21 print 4.6 paper source, set 4.7 paper type, set paper...