Clearing Jams Guide
Page 2
... to step 2. 2 Open both the upper right and the lower right access doors (Areas K and L). 2 Reinstall the duplex mechanism in the rollers under the image transfer unit. CAUTION: The fuser assembly may be hot. Remove any paper caught in the rollers or inside the printer. 2 Remove any jams, and then close the...
... to step 2. 2 Open both the upper right and the lower right access doors (Areas K and L). 2 Reinstall the duplex mechanism in the rollers under the image transfer unit. CAUTION: The fuser assembly may be hot. Remove any paper caught in the rollers or inside the printer. 2 Remove any jams, and then close the...
Clearing Jams Guide
Page 3
... door and the front access door. Make sure to clear the entire width of the paper path. 5 Remove all the way. 7 Remove the image transfer unit. b Pull the cartridge straight out and use the handle to lift it aside. 2 While holding down the latches. Open the front cover. 4 Pull...on the cartridge handhold. 3 Pull down the front access door, insert a folded piece of paper as shown to clear the paper sensors under the image transfer unit. a Pull up to refasten them. 11 Close the doors. If the jam persists, continue with step 4. 6 Release the latches to release the fuser....
... door and the front access door. Make sure to clear the entire width of the paper path. 5 Remove all the way. 7 Remove the image transfer unit. b Pull the cartridge straight out and use the handle to lift it aside. 2 While holding down the latches. Open the front cover. 4 Pull...on the cartridge handhold. 3 Pull down the front access door, insert a folded piece of paper as shown to clear the paper sensors under the image transfer unit. a Pull up to refasten them. 11 Close the doors. If the jam persists, continue with step 4. 6 Release the latches to release the fuser....
Clearing Jams Guide
Page 4
.... Touching the belt will damage the image transfer unit. b Rotate the handle up, and push gently to unlock the image transfer unit. 8 Look inside the printer. Reinstall all torn paper or other jams. c Lower the lever to lock the image transfer unit into the printer. If you still need ...the printer on the handle. 9 Insert the image transfer unit back into place. Warning: Do not touch the transfer belt. The printer returns to its working position. b Pull down on . Remove all the print cartridges. c Slide the image transfer unit out and place it on . 2 Contact your ...
.... Touching the belt will damage the image transfer unit. b Rotate the handle up, and push gently to unlock the image transfer unit. 8 Look inside the printer. Reinstall all torn paper or other jams. c Lower the lever to lock the image transfer unit into the printer. If you still need ...the printer on the handle. 9 Insert the image transfer unit back into place. Warning: Do not touch the transfer belt. The printer returns to its working position. b Pull down on . Remove all the print cartridges. c Slide the image transfer unit out and place it on . 2 Contact your ...
Troubleshooting Guide
Page 4
...you load does not exceed the maximum stack height indicated at www.lexmark.com for detailed specifications. Make sure the stack of paper you remove the jammed paper. Store paper in any color: Replace the image transfer unit. The page that can help isolate print quality problems, print ...Streaked horizontal lines Replace the print cartridge, the transfer roller, the image transfer unit, or fuser as needed. Open the printer door, and make sure all four packaging tabs are removed. See the Card Stock & Label Guide available on the Lexmark Web site at the front of the tray or...
...you load does not exceed the maximum stack height indicated at www.lexmark.com for detailed specifications. Make sure the stack of paper you remove the jammed paper. Store paper in any color: Replace the image transfer unit. The page that can help isolate print quality problems, print ...Streaked horizontal lines Replace the print cartridge, the transfer roller, the image transfer unit, or fuser as needed. Open the printer door, and make sure all four packaging tabs are removed. See the Card Stock & Label Guide available on the Lexmark Web site at the front of the tray or...
Troubleshooting Guide
Page 5
... specks • Replace the print cartridge that corresponds to the color displayed on the control panel. • Replace the transfer roller. • Replace the image transfer unit. • Replace the fuser. • Call for service. • Make sure the printer paper type, paper texture...package. • Avoid textured paper with rough finishes. • Make sure the paper you are using . • Replace the image transfer unit and transfer roller. • Replace the fuser. Print too light • Make sure the printer paper type, paper texture, and paper weight settings...
... specks • Replace the print cartridge that corresponds to the color displayed on the control panel. • Replace the transfer roller. • Replace the image transfer unit. • Replace the fuser. • Call for service. • Make sure the printer paper type, paper texture...package. • Avoid textured paper with rough finishes. • Make sure the paper you are using . • Replace the image transfer unit and transfer roller. • Replace the fuser. Print too light • Make sure the printer paper type, paper texture, and paper weight settings...
User's Guide
Page 4
... Fuser and ITU ...62 Recycling Lexmark products ...63 Chapter 5: Clearing paper jams 64 Identifying jams ...64 Access doors and trays ...65 Understanding jam messages ...66 Clearing the entire paper path ...67 Clearing mailbox, finisher, or output expander jams (Area M 71 Clearing fuser jams ...71 Clearing image transfer unit jams ...73 If you still...
... Fuser and ITU ...62 Recycling Lexmark products ...63 Chapter 5: Clearing paper jams 64 Identifying jams ...64 Access doors and trays ...65 Understanding jam messages ...66 Clearing the entire paper path ...67 Clearing mailbox, finisher, or output expander jams (Area M 71 Clearing fuser jams ...71 Clearing image transfer unit jams ...73 If you still...
User's Guide
Page 63
... Messages Guide on the display, you should order a new image transfer unit. Use part number 11K3188 to order an image transfer unit. Recycling Lexmark products 63 Use part number 40X1680 to order a pack of three staple cartridges. Maintaining the printer Ordering an image transfer unit and transfer roller When the 83.yy ITU life warning message appears on...
... Messages Guide on the display, you should order a new image transfer unit. Use part number 11K3188 to order an image transfer unit. Recycling Lexmark products 63 Use part number 40X1680 to order a pack of three staple cartridges. Maintaining the printer Ordering an image transfer unit and transfer roller When the 83.yy ITU life warning message appears on...
User's Guide
Page 66
If the jam message persists, paper may be caught in the image transfer unit. Clearing paper jams Understanding jam messages Note: Always clear the entire paper path when you receive any jam message. For instructions, see ... Area L. For instructions, see Clearing fuser jams. Follow the instructions for Clearing mailbox, finisher, or output expander jams (Area M). For instructions, see Clearing image transfer unit jams. Follow the instructions for clearingArea B, Area C and Area T. Follow the instructions for clearing Area E and Area J. Paper jam messages Message 200.yy Paper...
If the jam message persists, paper may be caught in the image transfer unit. Clearing paper jams Understanding jam messages Note: Always clear the entire paper path when you receive any jam message. For instructions, see ... Area L. For instructions, see Clearing fuser jams. Follow the instructions for Clearing mailbox, finisher, or output expander jams (Area M). For instructions, see Clearing image transfer unit jams. Follow the instructions for clearingArea B, Area C and Area T. Follow the instructions for clearing Area E and Area J. Paper jam messages Message 200.yy Paper...
User's Guide
Page 68
... the entire paper path 68 b Close the door. Pull the jam down and out of the rollers. Remove jams in the rollers under the image transfer unit. Note: Any image printed will not be fused to the page. Clearing paper jams Area C 1 If you have one or more optional 500-sheet drawers...
... the entire paper path 68 b Close the door. Pull the jam down and out of the rollers. Remove jams in the rollers under the image transfer unit. Note: Any image printed will not be fused to the page. Clearing paper jams Area C 1 If you have one or more optional 500-sheet drawers...
User's Guide
Page 73
Make sure to clear the paper sensors under the image transfer unit. If the jam persists, continue with step 4. 4 Turn the printer off. Open the front cover. Clearing image transfer unit jams 73 Clearing paper jams Clearing image transfer unit jams 1 Open the front access door and the left access door. 2 While holding down the front access door, insert a folded piece of paper as shown to clear the entire width of the paper path. 3 Close the left access door and the front access door.
Make sure to clear the paper sensors under the image transfer unit. If the jam persists, continue with step 4. 4 Turn the printer off. Open the front cover. Clearing image transfer unit jams 73 Clearing paper jams Clearing image transfer unit jams 1 Open the front access door and the left access door. 2 While holding down the front access door, insert a folded piece of paper as shown to clear the entire width of the paper path. 3 Close the left access door and the front access door.
User's Guide
Page 74
b Pull the cartridge straight out and use the handle to open the multipurpose feeder (area A) all the print cartridges. Clearing image transfer unit jams 74 Clearing paper jams 5 Remove all the way. c Place the cartridges on the cartridge handhold. a Pull up slightly on a clean, flat surface out of direct light. 6 Release the latches to lift it off the guides.
b Pull the cartridge straight out and use the handle to open the multipurpose feeder (area A) all the print cartridges. Clearing image transfer unit jams 74 Clearing paper jams 5 Remove all the way. c Place the cartridges on the cartridge handhold. a Pull up slightly on a clean, flat surface out of direct light. 6 Release the latches to lift it off the guides.
User's Guide
Page 75
Clearing paper jams 7 Remove the image transfer unit. a Raise the lever to unlock the image transfer unit. Clearing image transfer unit jams 75 c Slide the image transfer unit out and place it on the handle. Touching the belt will damage the image transfer unit. Warning: Do not touch the transfer belt. b Pull down on a clean, flat surface.
Clearing paper jams 7 Remove the image transfer unit. a Raise the lever to unlock the image transfer unit. Clearing image transfer unit jams 75 c Slide the image transfer unit out and place it on the handle. Touching the belt will damage the image transfer unit. Warning: Do not touch the transfer belt. b Pull down on a clean, flat surface.
User's Guide
Page 76
Clearing image transfer unit jams 76 b Rotate the handle up, and push gently to lock the unit in . Remove all torn paper or other jams. 9 Insert the image transfer unit back into the printer. a Align the guides with the insertion grooves and gently slide the unit in place. Clearing paper jams 8 Look inside the printer.
Clearing image transfer unit jams 76 b Rotate the handle up, and push gently to lock the unit in . Remove all torn paper or other jams. 9 Insert the image transfer unit back into the printer. a Align the guides with the insertion grooves and gently slide the unit in place. Clearing paper jams 8 Look inside the printer.
User's Guide
Page 77
Clearing paper jams c Lower the lever to lock the image transfer unit into place. 10 Return the multipurpose feeder to a Ready state. The printer returns to its working position. If you need more assistance. If you still need help 1 Turn the printer off and then back on . Reinstall all the print cartridges. 11 Close the printer door. 12 Turn the printer on . 2 Contact your administrator or Help desk if you still need help 77
Clearing paper jams c Lower the lever to lock the image transfer unit into place. 10 Return the multipurpose feeder to a Ready state. The printer returns to its working position. If you need more assistance. If you still need help 1 Turn the printer off and then back on . Reinstall all the print cartridges. 11 Close the printer door. 12 Turn the printer on . 2 Contact your administrator or Help desk if you still need help 77
User's Guide
Page 93
...quality problems. If these suggestions still do not correct the problem, call for service. Troubleshooting The information in any color: Replace the image transfer unit. Marks occur repeatedly only in one color and multiple times on a page: • Replace the cartridge if the defects occur every:..., or the fuser is defective. Solving print quality problems 93 Repeating defects Either the print cartridges are defective, the image transfer unit and transfer roller are removed. You may help you still have a printer part that is defective. 1 Replace the color print cartridge...
...quality problems. If these suggestions still do not correct the problem, call for service. Troubleshooting The information in any color: Replace the image transfer unit. Marks occur repeatedly only in one color and multiple times on a page: • Replace the cartridge if the defects occur every:..., or the fuser is defective. Solving print quality problems 93 Repeating defects Either the print cartridges are defective, the image transfer unit and transfer roller are removed. You may help you still have a printer part that is defective. 1 Replace the color print cartridge...
User's Guide
Page 94
... corresponds to the paper. • Replace the print cartridge that does not meet the printer specifications. • The image transfer unit and transfer roller are using. • Replace the image transfer unit and transfer roller. • Replace the fuser. ABCDE ABCDE Streaked vertical lines ABCDE ABCDE ABCDE • Toner is smeared before fusing ... is worn or defective. • Load paper from another tray. Troubleshooting Symptom Cause Solution Streaked horizontal lines ABCDE The print cartridges, the transfer roller, image transfer unit, or fuser may be replaced.
... corresponds to the paper. • Replace the print cartridge that does not meet the printer specifications. • The image transfer unit and transfer roller are using. • Replace the image transfer unit and transfer roller. • Replace the fuser. ABCDE ABCDE Streaked vertical lines ABCDE ABCDE ABCDE • Toner is smeared before fusing ... is worn or defective. • Load paper from another tray. Troubleshooting Symptom Cause Solution Streaked horizontal lines ABCDE The print cartridges, the transfer roller, image transfer unit, or fuser may be replaced.
User's Guide
Page 95
...you are using. • The Weight setting is wrong for the type of paper you are defective. • The transfer roller is worn or defective. • The image transfer unit is worn or defective. • The fuser is worn or defective. • Toner is in the Paper Menu is...the paper path. • Replace the print cartridge that corresponds to the color displayed on the control panel. • Replace the transfer roller. • Replace the image transfer unit. • Replace the fuser. • Call for the tray you are using is set to Transparency. For paper less than transparency...
...you are using. • The Weight setting is wrong for the type of paper you are defective. • The transfer roller is worn or defective. • The image transfer unit is worn or defective. • The fuser is worn or defective. • Toner is in the Paper Menu is...the paper path. • Replace the print cartridge that corresponds to the color displayed on the control panel. • Replace the transfer roller. • Replace the image transfer unit. • Replace the fuser. • Call for the tray you are using is set to Transparency. For paper less than transparency...
User's Guide
Page 96
...8226; The print cartridges are using paper that corresponds to the color displayed on the control panel. • Replace the transfer roller. • Replace the image transfer unit. For example, you loaded a different size paper in the print cartridges. Clipped images (Some of the paper.) Incorrect ... tray are not in the correct position for the paper size loaded in the tray to the color displayed on the Lexmark Web site at www.lexmark.com for detailed specifications. • For more information, see Media specifications. Solution • Select a different Toner Darkness...
...8226; The print cartridges are using paper that corresponds to the color displayed on the control panel. • Replace the transfer roller. • Replace the image transfer unit. For example, you loaded a different size paper in the print cartridges. Clipped images (Some of the paper.) Incorrect ... tray are not in the correct position for the paper size loaded in the tray to the color displayed on the Lexmark Web site at www.lexmark.com for detailed specifications. • For more information, see Media specifications. Solution • Select a different Toner Darkness...
User's Guide
Page 108
...caused by a third party of original purchase as warranted during normal operation, user maintenance, or prescribed service condition. Fuser Units, Image Transfer Units, Waste Toner Bottles, and Paper Feed items, and any human access to the country-specific warranty information that user ... transfer proof of original purchase and this statement as a Class I laser products are responsible for any product. When warranty service involves the exchange of a product or part, the item replaced becomes the property of Limited Warranty C780, C780n, C782, C782n printer Lexmark ...
...caused by a third party of original purchase as warranted during normal operation, user maintenance, or prescribed service condition. Fuser Units, Image Transfer Units, Waste Toner Bottles, and Paper Feed items, and any human access to the country-specific warranty information that user ... transfer proof of original purchase and this statement as a Class I laser products are responsible for any product. When warranty service involves the exchange of a product or part, the item replaced becomes the property of Limited Warranty C780, C780n, C782, C782n printer Lexmark ...
User's Guide
Page 111
L labels guidelines 52 laser notice 107 letterhead 50 guidelines 50 page orientation 51 printing 51 Lexmark Authorized Supplies Dealers 60 linking 40 bins 41 trays 40 loading 2000-sheet tray 35 500-sheet trays 33 multipurpose feeder 37 lock feature, ... option cards installing 20 internal print server Parallel Interface Card 20 Serial Interface Card 20 options 5-bin mailbox 13 duplex unit 9 interface cards 20 internal print servers 20 ordering image transfer unit 63 transfer roller 63 ordering, print cartridge 61 output bins linking 41 P pad, numeric 28 panel, display 28 paper letterhead 50 ...
L labels guidelines 52 laser notice 107 letterhead 50 guidelines 50 page orientation 51 printing 51 Lexmark Authorized Supplies Dealers 60 linking 40 bins 41 trays 40 loading 2000-sheet tray 35 500-sheet trays 33 multipurpose feeder 37 lock feature, ... option cards installing 20 internal print server Parallel Interface Card 20 Serial Interface Card 20 options 5-bin mailbox 13 duplex unit 9 interface cards 20 internal print servers 20 ordering image transfer unit 63 transfer roller 63 ordering, print cartridge 61 output bins linking 41 P pad, numeric 28 panel, display 28 paper letterhead 50 ...