Troubleshooting Guide
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..., print server, option, or other countries/ regions, visit the Lexmark Web site at www.lexmark.com. The toner waste container door is on the menu settings page. Performing Self Test appears on the Lexmark Web site at www.lexmark.com. Press to return the printer to display the Print as... image box. Lexmark™ C77x Troubleshooting Guide Online customer support ...
..., print server, option, or other countries/ regions, visit the Lexmark Web site at www.lexmark.com. The toner waste container door is on the menu settings page. Performing Self Test appears on the Lexmark Web site at www.lexmark.com. Press to return the printer to display the Print as... image box. Lexmark™ C77x Troubleshooting Guide Online customer support ...
User's Guide
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Contents Print cartridges ...59 Toner waste container ...60 Fuser and ITU ...60 Recycling Lexmark products ...61 Chapter 5: Clearing paper jams 62 Identifying jams ...62 Access doors and trays ...63 Understanding jam messages ...64 Clearing the entire paper path ...65 ...
Contents Print cartridges ...59 Toner waste container ...60 Fuser and ITU ...60 Recycling Lexmark products ...61 Chapter 5: Clearing paper jams 62 Identifying jams ...62 Access doors and trays ...63 Understanding jam messages ...64 Clearing the entire paper path ...65 ...
User's Guide
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...to print large quantities of vinyl or dual web labels. To order a new toner waste container, order part number 10B3100. Maintaining the printer The following is a list of cartridges you can order: C770 / C772 • Black print cartridge • Cyan print cartridge • Magenta print cartridge... Program print cartridge Magenta extra high yield Return Program print cartridge Yellow extra high yield Return Program print cartridge Toner waste container When an 82 Waste toner box nearly full message appears on the display, you should order a new fuser.Order the correct type of...
...to print large quantities of vinyl or dual web labels. To order a new toner waste container, order part number 10B3100. Maintaining the printer The following is a list of cartridges you can order: C770 / C772 • Black print cartridge • Cyan print cartridge • Magenta print cartridge... Program print cartridge Magenta extra high yield Return Program print cartridge Yellow extra high yield Return Program print cartridge Toner waste container When an 82 Waste toner box nearly full message appears on the display, you should order a new fuser.Order the correct type of...
User's Guide
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...service, remove all legal obligations, restrictions, liens, and encumbrances. Fuser Units, Image Transfer Units, Waste Toner Bottles, and Paper Feed items, and any other than Lexmark or a Lexmark authorized servicer Operation of a product beyond repair, or if the product is available are substantially ...-specific warranty information that came with your area contact Lexmark on the World Wide Web at Lexmark's option). Limited warranty service The warranty period starts on the date of Limited Warranty C770, C772 printer Lexmark International, Inc. The replacement item assumes the remaining...
...service, remove all legal obligations, restrictions, liens, and encumbrances. Fuser Units, Image Transfer Units, Waste Toner Bottles, and Paper Feed items, and any other than Lexmark or a Lexmark authorized servicer Operation of a product beyond repair, or if the product is available are substantially ...-specific warranty information that came with your area contact Lexmark on the World Wide Web at Lexmark's option). Limited warranty service The warranty period starts on the date of Limited Warranty C770, C772 printer Lexmark International, Inc. The replacement item assumes the remaining...
Menus and Messages Guide
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... when you to make it easy for a particular printer language. Menu Paper Menu Reports Settings Supplies Menu Cyan Cartridge Magenta Cartridge Yellow Cartridge Black Cartridge Waste Toner Box Fuser ITU Paper Menu Default Source Paper Size/Type Configure MP Substitute Size Paper Texture Paper Weight Paper Loading Custom Types Universal Setup Bin...
... when you to make it easy for a particular printer language. Menu Paper Menu Reports Settings Supplies Menu Cyan Cartridge Magenta Cartridge Yellow Cartridge Black Cartridge Waste Toner Box Fuser ITU Paper Menu Default Source Paper Size/Type Configure MP Substitute Size Paper Texture Paper Weight Paper Loading Custom Types Universal Setup Bin...
Menus and Messages Guide
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... Defective OK Unsupported Low Invalid Missing Defective OK Unsupported Near Full Replace Missing OK 7 Review yellow toner status. Menu selection Cyan Cartridge Magenta Cartridge Yellow Cartridge Black Cartridge Waste Toner Box Purpose Review cyan toner status. Review the waste toner box status. Supplies Menu Items listed under the Supplies Menu are view-only supply status options...
... Defective OK Unsupported Low Invalid Missing Defective OK Unsupported Near Full Replace Missing OK 7 Review yellow toner status. Menu selection Cyan Cartridge Magenta Cartridge Yellow Cartridge Black Cartridge Waste Toner Box Purpose Review cyan toner status. Review the waste toner box status. Supplies Menu Items listed under the Supplies Menu are view-only supply status options...
Menus and Messages Guide
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...• Make sure the print job is displayed, enable Resource Save. • Install additional memory. Download the correct download emulator version from the Lexmark Web site. Make sure the link buffers are using a different paper source. • Press to clear the message. 54 The printer has received ... on the firmware card. When Ready is requesting the correct size of data to print, but is nearly full. • Replace the waste toner bottle. The printer does not automatically reprint the page that prompted the message. • Check tray length and width guides to clear the...
...• Make sure the print job is displayed, enable Resource Save. • Install additional memory. Download the correct download emulator version from the Lexmark Web site. Make sure the link buffers are using a different paper source. • Press to clear the message. 54 The printer has received ... on the firmware card. When Ready is requesting the correct size of data to print, but is nearly full. • Replace the waste toner bottle. The printer does not automatically reprint the page that prompted the message. • Check tray length and width guides to clear the...
Menus and Messages Guide
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... operations that require a hard disk. 62 Disk full • Press to clear the message and continue printing. 82.yy Waste toner box missing Install the waste toner box and press continue printing. If the error message remains, the hard disk may be defective and require replacing. 82.yy... Waste toner box nearly full Press to clear the message and continue printing. 82.yy Replace Waste toner box • Replace the waste toner box. • Press to clear the message and continue processing. Any information not...
... operations that require a hard disk. 62 Disk full • Press to clear the message and continue printing. 82.yy Waste toner box missing Install the waste toner box and press continue printing. If the error message remains, the hard disk may be defective and require replacing. 82.yy... Waste toner box nearly full Press to clear the message and continue printing. 82.yy Replace Waste toner box • Replace the waste toner box. • Press to clear the message and continue processing. Any information not...
Help Menu Pages
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Supplies Menu Cyan Cartridge Magenta Cartridge Yellow Cartridge Black Cartridge Waste Toner Box Fuser ITU Paper Menu Default Source Paper Size/Type Configure MP Substitute Size Paper Texture Paper Weight Paper Loading Custom Types Universal Setup Bin ...
Supplies Menu Cyan Cartridge Magenta Cartridge Yellow Cartridge Black Cartridge Waste Toner Box Fuser ITU Paper Menu Default Source Paper Size/Type Configure MP Substitute Size Paper Texture Paper Weight Paper Loading Custom Types Universal Setup Bin ...
Service Manual
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... tray 7-20 Assembly 14: Autocompensator assembly 7-21 Assembly 15: ITU assembly 7-22 Assembly 16: ITU drive assembly 7-23 Assembly 17: ITU loading 7-24 Assembly 18: Waste toner 7-26 Assembly 19: BOR drive assembly 7-27 Assembly 20: Cartridge contact assembly 7-28 Assembly 21: Cartridge drive assembly 7-29 Assembly 22: Electronics 7-30 Assembly 23...
... tray 7-20 Assembly 14: Autocompensator assembly 7-21 Assembly 15: ITU assembly 7-22 Assembly 16: ITU drive assembly 7-23 Assembly 17: ITU loading 7-24 Assembly 18: Waste toner 7-26 Assembly 19: BOR drive assembly 7-27 Assembly 20: Cartridge contact assembly 7-28 Assembly 21: Cartridge drive assembly 7-29 Assembly 22: Electronics 7-30 Assembly 23...
Service Manual
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... values are detailed below. 5061 Menu map This menu map identifies menus available to customers. Supplies Menu Cyan Cartridge Magenta Cartridge Yellow Cartridge Black Cartridge Waste Toner Box Fuser ITU Paper Menu Default Source Paper Size/Type Configure MP Substitute Size Paper Texture Paper Weight Paper Loading Custom Types Universal Setup Bin...
... values are detailed below. 5061 Menu map This menu map identifies menus available to customers. Supplies Menu Cyan Cartridge Magenta Cartridge Yellow Cartridge Black Cartridge Waste Toner Box Fuser ITU Paper Menu Default Source Paper Size/Type Configure MP Substitute Size Paper Texture Paper Weight Paper Loading Custom Types Universal Setup Bin...
Service Manual
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...the message. Waiting The printer has received a page of paper from the Lexmark Web site. 30 toner cartridge missing Install the specified toner cartridge, and close the front cover. 31 Defective Replace the specified toner cartridge, and close the front cover. 5061 User attendance messages (continued) ... Job command, a Form Feed command, or additional data. • Press to print, but is nearly full. • Replace the waste toner bottle. 1565 Emul Error Load Emul Option The printer automatically clears the message in 30 seconds, and then disables the download emulator on the...
...the message. Waiting The printer has received a page of paper from the Lexmark Web site. 30 toner cartridge missing Install the specified toner cartridge, and close the front cover. 31 Defective Replace the specified toner cartridge, and close the front cover. 5061 User attendance messages (continued) ... Job command, a Form Feed command, or additional data. • Press to print, but is nearly full. • Replace the waste toner bottle. 1565 Emul Error Load Emul Option The printer automatically clears the message in 30 seconds, and then disables the download emulator on the...
Service Manual
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... correct operation. See "Fuser assembly removal" on page 4-49. Press to clear the message and continue printing. • Replace the waste toner box. • Press to clear the message and continue printing. • If print quality is unacceptable, replace the ITU assembly. When...clear the message and continue printing. 5061 User attendance messages (continued) User primary message 63 Unformatted disk 82 Waste toner box nearly full 82 Replace Waste toner box 82 Waste toner box missing 83 ITU missing Explanation • Press to clear the message and continue printing. When locked, ...
... correct operation. See "Fuser assembly removal" on page 4-49. Press to clear the message and continue printing. • Replace the waste toner box. • Press to clear the message and continue printing. • If print quality is unacceptable, replace the ITU assembly. When...clear the message and continue printing. 5061 User attendance messages (continued) User primary message 63 Unformatted disk 82 Waste toner box nearly full 82 Replace Waste toner box 82 Waste toner box missing 83 ITU missing Explanation • Press to clear the message and continue printing. When locked, ...
Service Manual
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... Page, if possible. See "Inner system board shield removal" on page 7-16 for part numbers associated with this sheet to print the page. 3. Open the waste toner container door, and slide the container out. 6. Power up the printer in Diagnostics mode (holding and about 10 seconds or until the clock face appears...
... Page, if possible. See "Inner system board shield removal" on page 7-16 for part numbers associated with this sheet to print the page. 3. Open the waste toner container door, and slide the container out. 6. Power up the printer in Diagnostics mode (holding and about 10 seconds or until the clock face appears...
Service Manual
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... to press against the black plastic frame. 3. Do not allow them to the right. 4. Repair information 4-57 Reinstall the ground screw, inner system board shield, waste toner container, outer system board shield, and the covers. Replacing the media size sensing assembly Installation note: Be sure to the left until the screw hole...
... to press against the black plastic frame. 3. Do not allow them to the right. 4. Repair information 4-57 Reinstall the ground screw, inner system board shield, waste toner container, outer system board shield, and the covers. Replacing the media size sensing assembly Installation note: Be sure to the left until the screw hole...
Service Manual
Page 293
... the broken pieces of handle 90° clockwise to free it goes. b. Rotate the handle to access the nip relief handle. Repair information 4-65 Remove waste toner container. 3. Pull down the lower portion of the broken handle as far as it from the nip relief link. Pull up the upper piece of...
... the broken pieces of handle 90° clockwise to free it goes. b. Rotate the handle to access the nip relief handle. Repair information 4-65 Remove waste toner container. 3. Pull down the lower portion of the broken handle as far as it from the nip relief link. Pull up the upper piece of...
Service Manual
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Install the waste toner container. 7. Repair information 4-67 This seats the nip relief lever into its home position. Replace the covers. 5061 4. Check for proper operation. 6. Once the handle snaps onto the post, press the upper portion of the handle to the right, and rotate the handle into the correct position. 5.
Install the waste toner container. 7. Repair information 4-67 This seats the nip relief lever into its home position. Replace the covers. 5061 4. Check for proper operation. 6. Once the handle snaps onto the post, press the upper portion of the handle to the right, and rotate the handle into the correct position. 5.
Service Manual
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5061 See "System board" on page 5-7. Connector J20 Bottom options connector Waste toner full Media size JETH1 Ethernet port JMMY1 Yellow printhead mirror motor Pin no. 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 1 2 3 4 5 6 7 8 9 10 ...
5061 See "System board" on page 5-7. Connector J20 Bottom options connector Waste toner full Media size JETH1 Ethernet port JMMY1 Yellow printhead mirror motor Pin no. 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 1 2 3 4 5 6 7 8 9 10 ...
Service Manual
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... paper feed output (redrive) 7-14 paper feed transport 7-17 printheads 7-13 StapleSmart finisher 7-62, 7-63, 7-64, 7-65 transfer 7-12 vacuum transport belt assembly (VTB) 7-11 waste toner container 7-26 parts packets 7-71 pick rolls, removal 4-70 POR sequence 2-2 power cords 7-31 power-on sequence (POR) 2-2 PPDS Emulation 3-33 preventive maintenance 6-1 Print Mode...
... paper feed output (redrive) 7-14 paper feed transport 7-17 printheads 7-13 StapleSmart finisher 7-62, 7-63, 7-64, 7-65 transfer 7-12 vacuum transport belt assembly (VTB) 7-11 waste toner container 7-26 parts packets 7-71 pick rolls, removal 4-70 POR sequence 2-2 power cords 7-31 power-on sequence (POR) 2-2 PPDS Emulation 3-33 preventive maintenance 6-1 Print Mode...
Service Manual
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... packet, ITU loading-cyan 7-25 Parts packet, ITU loading (1xx/3xx)-magenta 7-25 Parts packet, ITU loading-black 7-25 Black terminal contact assembly 7-25, 7-39 Waste container latch 7-26 Waste container latch spring 7-26 Waste toner container 7-26 Part number index I-11
... packet, ITU loading-cyan 7-25 Parts packet, ITU loading (1xx/3xx)-magenta 7-25 Parts packet, ITU loading-black 7-25 Black terminal contact assembly 7-25, 7-39 Waste container latch 7-26 Waste container latch spring 7-26 Waste toner container 7-26 Part number index I-11
