Clearing Jams Guide
Page 1
... The following illustration indicates the area of customized media, see the User's Guide. The illustration shows the possible jam areas. 1 Upper door 2 Fuser cover 3 Inner door 4 Lower door 5 Standard tray (Tray 1) 6 Optional 550-sheet tray (Tray 2) 7 Exit bin Use the following hints... media. For more information, see the Card Stock & Label Guide available on the Lexmark Web site at www.lexmark.com/publications. • For detailed information about purchasing large quantities of the printer the numbers in an appropriate environment. • Do not remove trays while the...
... The following illustration indicates the area of customized media, see the User's Guide. The illustration shows the possible jam areas. 1 Upper door 2 Fuser cover 3 Inner door 4 Lower door 5 Standard tray (Tray 1) 6 Optional 550-sheet tray (Tray 2) 7 Exit bin Use the following hints... media. For more information, see the Card Stock & Label Guide available on the Lexmark Web site at www.lexmark.com/publications. • For detailed information about purchasing large quantities of the printer the numbers in an appropriate environment. • Do not remove trays while the...
Clearing Jams Guide
Page 2
... between an input "Jams under the sensor and the fuser photoconductors" on exit sensor page 4 "Jams under the fuser or fuser cover" on page 4 202.xx Paper Jam Jam after the fuser exit "Jams under and behind sensor the fuser" on page 5 "Clearing jams between the fuser and the standard exit bin" on page 5 203.xx... Paper Jam Jam in the duplex "Jams under the rollers page-turnaround area near the fuser" on page 5 230.xx Jam in the duplex area "Jams in the duplex Paper Jam area" on page 5 241.xx Jam in Tray 1 Paper Jam "...
... between an input "Jams under the sensor and the fuser photoconductors" on exit sensor page 4 "Jams under the fuser or fuser cover" on page 4 202.xx Paper Jam Jam after the fuser exit "Jams under and behind sensor the fuser" on page 5 "Clearing jams between the fuser and the standard exit bin" on page 5 203.xx... Paper Jam Jam in the duplex "Jams under the rollers page-turnaround area near the fuser" on page 5 230.xx Jam in the duplex area "Jams in the duplex Paper Jam area" on page 5 241.xx Jam in Tray 1 Paper Jam "...
Clearing Jams Guide
Page 4
... dislodge the photoconductors. 4 Close the lower door, and then close the upper door. CAUTION-HOT SURFACE: The fuser and the inside of the printer near the fuser may appear. 1 Open the upper and inner doors. Warning-Potential Damage: To avoid overexposing the photoconductors, do not leave the inner door open longer than ...
... dislodge the photoconductors. 4 Close the lower door, and then close the upper door. CAUTION-HOT SURFACE: The fuser and the inside of the printer near the fuser may appear. 1 Open the upper and inner doors. Warning-Potential Damage: To avoid overexposing the photoconductors, do not leave the inner door open longer than ...
Clearing Jams Guide
Page 5
CAUTION-HOT SURFACE: The fuser and the inside of the printer. Clearing jams in the duplex area When paper is jammed between the fuser and the standard exit bin When the jammed paper is jammed under the rollers near the fuser may be hot. Jams in the duplex path Jams under the fuser and in the... paper and pull it away from this area. Note: For more room to grasp the paper, pull the handle to the rear of the printer near the fuser, 203.xx Paper Jam appears. 1 Open the upper door. 2 Grasp the paper on each side, and pull it out gently. 3 Close the upper door...
CAUTION-HOT SURFACE: The fuser and the inside of the printer. Clearing jams in the duplex area When paper is jammed between the fuser and the standard exit bin When the jammed paper is jammed under the rollers near the fuser may be hot. Jams in the duplex path Jams under the fuser and in the... paper and pull it away from this area. Note: For more room to grasp the paper, pull the handle to the rear of the printer near the fuser, 203.xx Paper Jam appears. 1 Open the upper door. 2 Grasp the paper on each side, and pull it out gently. 3 Close the upper door...
Troubleshooting Guide
Page 4
... Exit Config Menu appears, and then press . Repeating defects Example Cause Solution If marks occur repeatedly only in one color and multiple times down Replace the fuser if the page the defects occur repeatedly in the following topics may have not resolved the issue, adjust the...number is displayed, and then press . Printing Quality Test Pages appears, and then the pages print. The printer performs its power-on the control panel until all every 116.2 mm colors, the fuser (4.58 in .) If marks occur down a page, a toner cartridge or photoconductor may be defective. Submitting...
... Exit Config Menu appears, and then press . Repeating defects Example Cause Solution If marks occur repeatedly only in one color and multiple times down Replace the fuser if the page the defects occur repeatedly in the following topics may have not resolved the issue, adjust the...number is displayed, and then press . Printing Quality Test Pages appears, and then the pages print. The printer performs its power-on the control panel until all every 116.2 mm colors, the fuser (4.58 in .) If marks occur down a page, a toner cartridge or photoconductor may be defective. Submitting...
Troubleshooting Guide
Page 5
...bright, or RGB Contrast setting is defective Replace the fuser. Note: This solution applies to the feeding from a new package. • Avoid textured media with rough finishes. • Make sure the media you are using. Turn Color Saver off. Replace the toner cartridge. Dark lines ...before sending the job to align sets A through L. 10 Press . 11 Press until Exit Config Menu appears, and then press . Resetting the Printer appears briefly, followed by a clock, and then Ready appears. Streaked horizontal lines Example Cause Solution A toner cartridge is defective or worn. 5 Replace...
...bright, or RGB Contrast setting is defective Replace the fuser. Note: This solution applies to the feeding from a new package. • Avoid textured media with rough finishes. • Make sure the media you are using. Turn Color Saver off. Replace the toner cartridge. Dark lines ...before sending the job to align sets A through L. 10 Press . 11 Press until Exit Config Menu appears, and then press . Resetting the Printer appears briefly, followed by a clock, and then Ready appears. Streaked horizontal lines Example Cause Solution A toner cartridge is defective or worn. 5 Replace...
Troubleshooting Guide
Page 6
...Solution You are using . • Replace the photoconductors. Toner is correct for customer service. Replace the photoconductor. Replace the fuser. Uneven print density Example Cause Solution Toner cartridge is not supported. Characters have jagged or uneven edges Cause Downloaded font is Replace...are using is set to print. Avoid textured media with rough finishes. Call for the media you are supported by the printer manufacturer. Note: This solution applies to Transparency. Toner cartridge is worn or defective. Transfer belt is too dark. Gray ...
...Solution You are using . • Replace the photoconductors. Toner is correct for customer service. Replace the photoconductor. Replace the fuser. Uneven print density Example Cause Solution Toner cartridge is not supported. Characters have jagged or uneven edges Cause Downloaded font is Replace...are using is set to print. Avoid textured media with rough finishes. Call for the media you are supported by the printer manufacturer. Note: This solution applies to Transparency. Toner cartridge is worn or defective. Transfer belt is too dark. Gray ...
Troubleshooting Guide
Page 7
...loaded in the tray. Call for customer service. Toner is in this manner. Make sure the correct Media Type is installed incorrectly. The fuser is low. • Remove the toner cartridge from a fresh package. • Store paper in its original wrapper until you inserted A4..., but did not set for a different paper size proper positions for the type of each object in the printer. Printing presses, inkjet printers, and color laser printers create colors in nature. CMYK color is loaded in various amounts to produce a large range of red, green, or blue needed to Rough. ...
...loaded in the tray. Call for customer service. Toner is in this manner. Make sure the correct Media Type is installed incorrectly. The fuser is low. • Remove the toner cartridge from a fresh package. • Store paper in its original wrapper until you inserted A4..., but did not set for a different paper size proper positions for the type of each object in the printer. Printing presses, inkjet printers, and color laser printers create colors in nature. CMYK color is loaded in various amounts to produce a large range of red, green, or blue needed to Rough. ...
User's Guide
Page 5
......70 Ordering supplies...70 Ordering toner cartridges...71 Ordering a transfer belt...72 Ordering a waste toner box ...73 Ordering a fuser...73 Ordering photoconductors ...73 Moving the printer...73 Before moving the printer ...73 Moving the printer to another location ...74 Administrative support 75 Adjusting the brightness or contrast of the display 75 Disabling control panel...
......70 Ordering supplies...70 Ordering toner cartridges...71 Ordering a transfer belt...72 Ordering a waste toner box ...73 Ordering a fuser...73 Ordering photoconductors ...73 Moving the printer...73 Before moving the printer ...73 Moving the printer to another location ...74 Administrative support 75 Adjusting the brightness or contrast of the display 75 Disabling control panel...
User's Guide
Page 12
... Replace Supply Cyan Cartridge Magenta Cartridge Yellow Cartridge Black Cartridge Cyan PC Unit Magenta PC Unit Yellow PC Unit Black PC Unit Fuser Transfer Belt Paper Menu Default Source Paper Size/Type Configure MP Substitute Size Paper Texture Paper Weight Paper Loading Custom Types Universal Setup...Print Directory Settings Setup Menu Finishing Menu Quality Menu Utilities Menu PDF Menu PostScript Menu PCL Emul Menu HTML Menu Image Menu Learning about the printer 12 Consists of the numbers 0-9, a backspace button, and a pound button Menus list A number of menus are available to make it ...
... Replace Supply Cyan Cartridge Magenta Cartridge Yellow Cartridge Black Cartridge Cyan PC Unit Magenta PC Unit Yellow PC Unit Black PC Unit Fuser Transfer Belt Paper Menu Default Source Paper Size/Type Configure MP Substitute Size Paper Texture Paper Weight Paper Loading Custom Types Universal Setup...Print Directory Settings Setup Menu Finishing Menu Quality Menu Utilities Menu PDF Menu PostScript Menu PCL Emul Menu HTML Menu Image Menu Learning about the printer 12 Consists of the numbers 0-9, a backspace button, and a pound button Menus list A number of menus are available to make it ...
User's Guide
Page 38
... using an offset lithographic or engraved printing process. • Avoid papers with chemicals that may contaminate the printer • Preprinted media that can be affected by the temperature in the printer fuser • Preprinted media that requires a registration (the precise print location on these forms. • Coated... not meet these guidelines when selecting preprinted forms and letterhead: • Use grain long papers for best results for laser printers. This information is acceptable for 60 to 180°C (356°F) without melting or releasing hazardous emissions.
... using an offset lithographic or engraved printing process. • Avoid papers with chemicals that may contaminate the printer • Preprinted media that can be affected by the temperature in the printer fuser • Preprinted media that requires a registration (the precise print location on these forms. • Coated... not meet these guidelines when selecting preprinted forms and letterhead: • Use grain long papers for best results for laser printers. This information is acceptable for 60 to 180°C (356°F) without melting or releasing hazardous emissions.
User's Guide
Page 58
The illustration shows the possible jam areas. 1 2 7 3 1 Upper door 2 Fuser cover 3 Inner door 4 Lower door 5 Standard tray (Tray 1) 4 6 5 Clearing jams 58 203 203 202 230 201 250 200 241 200 242 Accessing jam areas Open doors and covers, and remove trays to access jam areas.
The illustration shows the possible jam areas. 1 2 7 3 1 Upper door 2 Fuser cover 3 Inner door 4 Lower door 5 Standard tray (Tray 1) 4 6 5 Clearing jams 58 203 203 202 230 201 250 200 241 200 242 Accessing jam areas Open doors and covers, and remove trays to access jam areas.
User's Guide
Page 59
... under the photoconductors" on exit sensor page 62 "Jams under the fuser or fuser cover" on page 63 202.xx Paper Jam Jam after the fuser exit sensor "Jams under and behind the fuser" on page 64 "Clearing jams between the fuser and the standard exit bin" on page 65 203.xx Paper Jam Jam... in the duplex page-turnaround area "Jams under the rollers near the fuser" on page 65 230.xx Paper Jam Jam in the duplex area "Jams in the duplex area" on page 66 241.xx Paper Jam Jam ...
... under the photoconductors" on exit sensor page 62 "Jams under the fuser or fuser cover" on page 63 202.xx Paper Jam Jam after the fuser exit sensor "Jams under and behind the fuser" on page 64 "Clearing jams between the fuser and the standard exit bin" on page 65 203.xx Paper Jam Jam... in the duplex page-turnaround area "Jams under the rollers near the fuser" on page 65 230.xx Paper Jam Jam in the duplex area "Jams in the duplex area" on page 66 241.xx Paper Jam Jam ...
User's Guide
Page 63
... the photoconductors. 3 If the paper will not move, remove all four photoconductors (for more information, see "Removing the color supplies" on page 51). CAUTION: The fuser and the inside of the printer near the fuser may appear. 1 Open the upper and inner doors. If the paper is jammed under the photoconductors, 200.xx Paper...
... the photoconductors. 3 If the paper will not move, remove all four photoconductors (for more information, see "Removing the color supplies" on page 51). CAUTION: The fuser and the inside of the printer near the fuser may appear. 1 Open the upper and inner doors. If the paper is jammed under the photoconductors, 200.xx Paper...
User's Guide
Page 64
...door. Wait for the fuser to the rear of the printer near the fuser may be hot. The lower door opens with the inner door. 2 Determine where the jam is located: a If paper is visible under the fuser and in the slot behind the fuser When paper jams both under the fuser, grasp it on ...overexposing the photoconductors, do not leave the inner door open longer than 10 minutes. 1 Open the upper and inner doors. CAUTION: The fuser and the inside of the printer. 3 Close the lower door, and then close the upper door. Clearing jams 64 Pull the jammed paper up and to cool before ...
...door. Wait for the fuser to the rear of the printer near the fuser may be hot. The lower door opens with the inner door. 2 Determine where the jam is located: a If paper is visible under the fuser and in the slot behind the fuser When paper jams both under the fuser, grasp it on ...overexposing the photoconductors, do not leave the inner door open longer than 10 minutes. 1 Open the upper and inner doors. CAUTION: The fuser and the inside of the printer. 3 Close the lower door, and then close the upper door. Clearing jams 64 Pull the jammed paper up and to cool before ...
User's Guide
Page 65
... the standard exit bin When the jammed paper is jammed under the rollers near the fuser, 203.xx Paper Jam appears. 1 Open the upper door. 2 Grasp the paper on each side, and pull it out gently. 3 Close the upper door. Clearing ...jams in the duplex path Jams under the rollers near the fuser When paper is visible in the standard exit bin, 203.xx Paper Jam appears. Clearing jams 65 Clearing jams in the standard exit bin When...
... the standard exit bin When the jammed paper is jammed under the rollers near the fuser, 203.xx Paper Jam appears. 1 Open the upper door. 2 Grasp the paper on each side, and pull it out gently. 3 Close the upper door. Clearing ...jams in the duplex path Jams under the rollers near the fuser When paper is visible in the standard exit bin, 203.xx Paper Jam appears. Clearing jams 65 Clearing jams in the standard exit bin When...
User's Guide
Page 73
... switch before moving it. • Disconnect all cords and cables from the printer before moving it down. Warning: Damage to order a replacement waste toner box. For installation information, see the documentation that came with the fuser. Part number 40X3569 (120V/50-60Hz) 40X3570 (220-240V/50-60Hz) 40X3571... sure one is not covered by improper moving is on the sides of the printer to lift it safely. Part number C52025X Part name Waste toner box Ordering a fuser When Fuser Life Warning appears, replace the fuser soon. Ordering a waste toner box When 82 Waste Toner Box Nearly Full or...
... switch before moving it. • Disconnect all cords and cables from the printer before moving it down. Warning: Damage to order a replacement waste toner box. For installation information, see the documentation that came with the fuser. Part number 40X3569 (120V/50-60Hz) 40X3570 (220-240V/50-60Hz) 40X3571... sure one is not covered by improper moving is on the sides of the printer to lift it safely. Part number C52025X Part name Waste toner box Ordering a fuser When Fuser Life Warning appears, replace the fuser soon. Ordering a waste toner box When 82 Waste Toner Box Nearly Full or...
User's Guide
Page 88
... or until that number is turned off. 2 From the control panel, press and hold and while turning the printer on the Software and Documentation CD. For more information about installing supplies, see "Adjusting the color alignment" on page 88. • Remove and reinstall the photoconductors. Submitting Selection appears. 9 Repeat steps 6 through 8 to... the defects occur every: • 28.3 mm (1.11 in.) • 72.4 mm (2.85 in.) If marks occur down the page repeatedly in all Replace the fuser if the defects occur every colors, the fuser may be defective. 116.2 mm (4.58 in.).
... or until that number is turned off. 2 From the control panel, press and hold and while turning the printer on the Software and Documentation CD. For more information about installing supplies, see "Adjusting the color alignment" on page 88. • Remove and reinstall the photoconductors. Submitting Selection appears. 9 Repeat steps 6 through 8 to... the defects occur every: • 28.3 mm (1.11 in.) • 72.4 mm (2.85 in.) If marks occur down the page repeatedly in all Replace the fuser if the defects occur every colors, the fuser may be defective. 116.2 mm (4.58 in.).
User's Guide
Page 89
Resetting the Printer appears briefly, followed by a clock, and then Ready appears. Photoconductors are dirty. Printhead lenses are defective. Fuser is defective. Replace the fuser. Replace the photoconductor units. Replace the transfer belt. Photoconductors may be defective.... Dark lines Example ABCDE ABCDE ABCDE Cause Toner cartridge(s), photoconductor, or transfer belt is defective or worn. Solution Replace the color cartridge...
Resetting the Printer appears briefly, followed by a clock, and then Ready appears. Photoconductors are dirty. Printhead lenses are defective. Fuser is defective. Replace the fuser. Replace the photoconductor units. Replace the transfer belt. Photoconductors may be defective.... Dark lines Example ABCDE ABCDE ABCDE Cause Toner cartridge(s), photoconductor, or transfer belt is defective or worn. Solution Replace the color cartridge...
User's Guide
Page 91
... only transparencies recommended by the printer specifications. Note: This solution applies to something other than Transparency. Call for the tray you are using is set to Make sure the Paper Type setting is too high. Fuser is worn or defective. Select a different Toner Darkness ...Weight settings match the type of media you are using transparencies that do not meet Make sure the Paper Type and the printer specifications. Fuser is defective. Print is too dark Cause Solution Toner Darkness setting is too dark, RGB Brightness setting is too dark,...
... only transparencies recommended by the printer specifications. Note: This solution applies to something other than Transparency. Call for the tray you are using is set to Make sure the Paper Type setting is too high. Fuser is worn or defective. Select a different Toner Darkness ...Weight settings match the type of media you are using transparencies that do not meet Make sure the Paper Type and the printer specifications. Fuser is defective. Print is too dark Cause Solution Toner Darkness setting is too dark, RGB Brightness setting is too dark,...