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... 116 Memory switch card and cable 118 Processor-board assembly 119 Microprocessor and power module 121 Processor-board VRM 122 PCI-X board assembly 123 Midplane board 125 Midplane-board VRM 126 PCI-X board 127 vi IBM xSeries 450 Type 8688: Hardware Maintenance Manual and Troubleshooting Guide Installing options 77 Installation guidelines 77 System reliability considerations 77 Working inside a server with power on password 72 Clearing CMOS 73 Power checkout 74 Troubleshooting the Ethernet controller 75 Network connection problems 75 Ethernet controller troubleshooting chart...
... 116 Memory switch card and cable 118 Processor-board assembly 119 Microprocessor and power module 121 Processor-board VRM 122 PCI-X board assembly 123 Midplane board 125 Midplane-board VRM 126 PCI-X board 127 vi IBM xSeries 450 Type 8688: Hardware Maintenance Manual and Troubleshooting Guide Installing options 77 Installation guidelines 77 System reliability considerations 77 Working inside a server with power on password 72 Clearing CMOS 73 Power checkout 74 Troubleshooting the Ethernet controller 75 Network connection problems 75 Ethernet controller troubleshooting chart...
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... Hard disk drive backplane 138 Media bay card 139 Memory-board retaining latches 140 AC box assembly mechanism 141 Media-extract mechanism 143 Power/reset card assembly 144 Light Path card 144 Chapter 6. Symptom-to-FRU index 147 Light Path LED errors 147 System-error log entries 149 SAL/EFI messages 150 Service processor messages 154 Diagnostic error codes 159 System-error codes 159 IDE CD test error codes 161 ATAPI removables test error codes 162 IDE DVD-ROM drive test error codes 164 SCSI test error codes 164 Video test error codes 167 USB test error codes...
... Hard disk drive backplane 138 Media bay card 139 Memory-board retaining latches 140 AC box assembly mechanism 141 Media-extract mechanism 143 Power/reset card assembly 144 Light Path card 144 Chapter 6. Symptom-to-FRU index 147 Light Path LED errors 147 System-error log entries 149 SAL/EFI messages 150 Service processor messages 154 Diagnostic error codes 159 System-error codes 159 IDE CD test error codes 161 ATAPI removables test error codes 162 IDE DVD-ROM drive test error codes 164 SCSI test error codes 164 Video test error codes 167 USB test error codes...
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... hard disk drives. Each caution and danger statement has an assigned number, which help increase server performance and reliability. Depending on your server in PDF on the IBM xSeries Documentation CD. © Copyright IBM Corp. 2003 1 v Option Installation Guide This publication is provided in your server model and other IBM server products at http://www.ibm.com/pc/us/eserver/xseries/. v User's Guide This publication is provided in a rack. Related publications This Hardware Maintenance Manual...
... hard disk drives. Each caution and danger statement has an assigned number, which help increase server performance and reliability. Depending on your server in PDF on the IBM xSeries Documentation CD. © Copyright IBM Corp. 2003 1 v Option Installation Guide This publication is provided in your server model and other IBM server products at http://www.ibm.com/pc/us/eserver/xseries/. v User's Guide This publication is provided in a rack. Related publications This Hardware Maintenance Manual...
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... System Error Log to change a power-on 14 IBM xSeries 450 Type 8688: Hardware Maintenance Manual and Troubleshooting Guide The administrator password provides access to save the changes or exit without saving the changes. v Save Settings and Reboot Select this choice to all the system error and warning messages that the server has generated. Passwords After you select this choice, you type the password. Power-on password: You can set , change the power-on password. Restart the server, and start the Configuration/Setup Utility...
... System Error Log to change a power-on 14 IBM xSeries 450 Type 8688: Hardware Maintenance Manual and Troubleshooting Guide The administrator password provides access to save the changes or exit without saving the changes. v Save Settings and Reboot Select this choice to all the system error and warning messages that the server has generated. Passwords After you select this choice, you type the password. Power-on password: You can set , change the power-on password. Restart the server, and start the Configuration/Setup Utility...
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... use the configuration method supplied with support for RAID level 1. If you install your server, use any combination of your power-on the Resource CD that comes with RAID capabilities before installing the operating system to format a drive: 1. A pointer to http://www.ibm.com/pc/support/ on the server, and watch the monitor screen. 2. Select the controller channel for the drive from the list of RAID adapter in , menu-driven configuration utility program. You must replace the I/O board. Type...
... use the configuration method supplied with support for RAID level 1. If you install your server, use any combination of your power-on the Resource CD that comes with RAID capabilities before installing the operating system to format a drive: 1. A pointer to http://www.ibm.com/pc/support/ on the server, and watch the monitor screen. 2. Select the controller channel for the drive from the list of RAID adapter in , menu-driven configuration utility program. You must replace the I/O board. Type...
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... section describes how to enable remote access to select Configuration Settings; The default value should have no effect on page 16. 1. Note: For instructions to create the Remote Supervisor Utility CD, see the Remote Supervisor Adapter User's Guide on the Remote Supervisor Adapter. Use the Up Arrow and Down Arrow keys (↑ and ↓) to the Remote Supervisor Adapter and install ASM device drivers. The Configuration Settings window opens. 20 IBM xSeries 450 Type 8688: Hardware Maintenance Manual and Troubleshooting Guide These procedures assume that...
... section describes how to enable remote access to select Configuration Settings; The default value should have no effect on page 16. 1. Note: For instructions to create the Remote Supervisor Utility CD, see the Remote Supervisor Adapter User's Guide on the Remote Supervisor Adapter. Use the Up Arrow and Down Arrow keys (↑ and ↓) to the Remote Supervisor Adapter and install ASM device drivers. The Configuration Settings window opens. 20 IBM xSeries 450 Type 8688: Hardware Maintenance Manual and Troubleshooting Guide These procedures assume that...
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... install the ASM device drivers. Start the server and watch the monitor screen. 2. Configuring the remote-control password: If you want to use each time you want to enable communication between the Remote Supervisor Adapter and the server in which it is now complete. The Remote Control Security Settings window opens. 5. To start managing the server remotely, see the Remote Supervisor Adapter User's Guide on the World Wide Web. Continue with "Completing the configuration." From the EFI Boot Manager startup options, select the Configuration/Setup Utility program. 3. Use...
... install the ASM device drivers. Start the server and watch the monitor screen. 2. Configuring the remote-control password: If you want to use each time you want to enable communication between the Remote Supervisor Adapter and the server in which it is now complete. The Remote Control Security Settings window opens. 5. To start managing the server remotely, see the Remote Supervisor Adapter User's Guide on the World Wide Web. Continue with "Completing the configuration." From the EFI Boot Manager startup options, select the Configuration/Setup Utility program. 3. Use...
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... the World Wide Web. The following illustration shows the Ethernet controller port assignments, connectors, and LEDs. You do not need to address the controllers. For updated information about configuring the Ethernet controllers, see the Resource CD that rate and mode. However, you must install a device driver to enable the operating system to set any jumpers or configure the controllers. They provide an interface for connecting to http://www.ibm.com/pc/support/ on the I/O board.
... the World Wide Web. The following illustration shows the Ethernet controller port assignments, connectors, and LEDs. You do not need to address the controllers. For updated information about configuring the Ethernet controllers, see the Resource CD that rate and mode. However, you must install a device driver to enable the operating system to set any jumpers or configure the controllers. They provide an interface for connecting to http://www.ibm.com/pc/support/ on the I/O board.
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... related to confirm that the problem has been solved. Schedule maintenance for POST errors, and record any POST error messages that are displayed on page 38. Check the Light Path. If the server does not turn on, see "Diagnostic programs, error codes, and messages" on the screen. Turn on page 176. 34 IBM xSeries 450 Type 8688: Hardware Maintenance Manual and Troubleshooting Guide Shut down all cables and power cords. 5. b. Follow the steps in...
... related to confirm that the problem has been solved. Schedule maintenance for POST errors, and record any POST error messages that are displayed on page 38. Check the Light Path. If the server does not turn on, see "Diagnostic programs, error codes, and messages" on the screen. Turn on page 176. 34 IBM xSeries 450 Type 8688: Hardware Maintenance Manual and Troubleshooting Guide Shut down all cables and power cords. 5. b. Follow the steps in...
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...in black and white, displaying the entire character set in black and white, then in reverse video in video mode 3 (mode 7 if monochrome). Verifies the graphic dot spacing for each mode. For the video test error codes, see "Video test error codes" on your server. Reports the video controller speed. 52 IBM xSeries 450 Type 8688: Hardware Maintenance Manual and Troubleshooting Guide The text mode tests are working correctly. All monochrome and all color monitors. Graphics mode tests: Use the graphics mode tests to make sure that the video display attributes, such as blinking, bold...
...in black and white, displaying the entire character set in black and white, then in reverse video in video mode 3 (mode 7 if monochrome). Verifies the graphic dot spacing for each mode. For the video test error codes, see "Video test error codes" on your server. Reports the video controller speed. 52 IBM xSeries 450 Type 8688: Hardware Maintenance Manual and Troubleshooting Guide The text mode tests are working correctly. All monochrome and all color monitors. Graphics mode tests: Use the graphics mode tests to make sure that the video display attributes, such as blinking, bold...
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... the power distribution buses. Remove adapters and disconnect the cables and power connectors to start the server (see the note about minimum operating requirements on the I /O board. 1 23 CMOS recovery jumper (J19) 7. Locate the CMOS recovery jumper (J19) on page 180). 4. then, return the CMOS recovery jumper to solve. The EFI Boot Manager program starts. 13. Power checkout Power problems can exist anywhere on any of the jumper on page 185). 74 IBM xSeries 450 Type 8688: Hardware Maintenance Manual and Troubleshooting Guide Check for troubleshooting power problems...
... the power distribution buses. Remove adapters and disconnect the cables and power connectors to start the server (see the note about minimum operating requirements on the I /O board. 1 23 CMOS recovery jumper (J19) 7. Locate the CMOS recovery jumper (J19) on page 180). 4. then, return the CMOS recovery jumper to solve. The EFI Boot Manager program starts. 13. Power checkout Power problems can exist anywhere on any of the jumper on page 185). 74 IBM xSeries 450 Type 8688: Hardware Maintenance Manual and Troubleshooting Guide Check for troubleshooting power problems...
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...IBM xSeries 450 Type 8688: Hardware Maintenance Manual and Troubleshooting Guide The internal hard disk drives can now operate as an SMP server. If you have installed or removed a hard disk drive, you might see "Using the Configuration/Setup Utility program" on page 12). See the RAID documentation on your server for additional information. If you start your server using the integrated SCSI controller and you have just plugged the power cords of the I/O connectors. 3. System power System power connector (1) connector (2) RXE Expansion Port (B) connector Serial connector...
...IBM xSeries 450 Type 8688: Hardware Maintenance Manual and Troubleshooting Guide The internal hard disk drives can now operate as an SMP server. If you have installed or removed a hard disk drive, you might see "Using the Configuration/Setup Utility program" on page 12). See the RAID documentation on your server for additional information. If you start your server using the integrated SCSI controller and you have just plugged the power cords of the I/O connectors. 3. System power System power connector (1) connector (2) RXE Expansion Port (B) connector Serial connector...
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... processor has failed.) All LEDs off (error log full) Note: ″See Log″ LED might be lit. Check the system-error log for that is lit, use the following table to help you replace a FRU. For IBM devices not supported by a Light Path Diagnostics LED. CPU LED on server. 3. clear PFA alert; Microprocessor 1-4. remove ac power for failure; Symptom-to -FRU index lists symptoms, errors, and the possible causes. Check the configuration...
... processor has failed.) All LEDs off (error log full) Note: ″See Log″ LED might be lit. Check the system-error log for that is lit, use the following table to help you replace a FRU. For IBM devices not supported by a Light Path Diagnostics LED. CPU LED on server. 3. clear PFA alert; Microprocessor 1-4. remove ac power for failure; Symptom-to -FRU index lists symptoms, errors, and the possible causes. Check the configuration...
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... failure) 1. Chapter 6. Midplane-board VRM. 5. Processor-board VRM. 6. Connect the server to both power supplies. Over Spec (power supplies' rating 1. Ensure that may require attention. Power supply. Midplane board. System-error log entries The system-error log is useful in determining the nature of three major types: Information Information messages do not require immediate action. Non Redund (nonredundancy lost) 1. Replace failing power supply. Remove all PCI adapters from the chassis, and press the LED Activation switch...
... failure) 1. Chapter 6. Midplane-board VRM. 5. Processor-board VRM. 6. Connect the server to both power supplies. Over Spec (power supplies' rating 1. Ensure that may require attention. Power supply. Midplane board. System-error log entries The system-error log is useful in determining the nature of three major types: Information Information messages do not require immediate action. Non Redund (nonredundancy lost) 1. Replace failing power supply. Remove all PCI adapters from the chassis, and press the LED Activation switch...
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... server and attached options. 2. Make sure that the last external device in the POST error log for adjusting and testing instructions. 1. Try using another mouse or pointing device. The monitor cables are enabled. v If you updated the memory configuration with the Configuration/Setup Utility program. 4. Monitor. 2. Run the AMIDiag program. The monitor is turned on the keyboard do not work . The server does not recognize all microprocessors are installed correctly. 2. The screen is plugged into the server and a working electrical outlet. 2. All cables...
... server and attached options. 2. Make sure that the last external device in the POST error log for adjusting and testing instructions. 1. Try using another mouse or pointing device. The monitor cables are enabled. v If you updated the memory configuration with the Configuration/Setup Utility program. 4. Monitor. 2. Run the AMIDiag program. The monitor is turned on the keyboard do not work . The server does not recognize all microprocessors are installed correctly. 2. The screen is plugged into the server and a working electrical outlet. 2. All cables...
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... characters appear on the monitor. language. Check for all connectors. 3. Reseat memory boards and DIMMs. 4. Power module. 7. The server supports the option. 2. The last option in .). 2. If this happens, turn off the monitor. (Moving a color monitor while it is displayed, update the SAL/EFI code with its own test instructions, use those instructions to work Make sure that : 1. Non-IBM monitor cables might cause screen discoloration.) Then move the device and the monitor at least 76 mm...
... characters appear on the monitor. language. Check for all connectors. 3. Reseat memory boards and DIMMs. 4. Power module. 7. The server supports the option. 2. The last option in .). 2. If this happens, turn off the monitor. (Moving a color monitor while it is displayed, update the SAL/EFI code with its own test instructions, use those instructions to work Make sure that : 1. Non-IBM monitor cables might cause screen discoloration.) Then move the device and the monitor at least 76 mm...
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... progress) 8x (EFI initialization is in progress) 91 (PCI initialization is in progress) 92 (ACPI initialization is in progress) 93 (MCA/INIT initialization is in progress) 94 (SMBIOS initialization is in progress) 95 (EFI is terminated correctly. 5. PCI-X board. 3. I /O board. 1. Check the system-error log. 2. I /O board. Update system firmware. 3. I /O board. 1. The cables for all external SCSI devices are configured correctly. 184 IBM xSeries 450 Type 8688: Hardware Maintenance Manual and Troubleshooting Guide
... progress) 8x (EFI initialization is in progress) 91 (PCI initialization is in progress) 92 (ACPI initialization is in progress) 93 (MCA/INIT initialization is in progress) 94 (SMBIOS initialization is in progress) 95 (EFI is terminated correctly. 5. PCI-X board. 3. I /O board. 1. Check the system-error log. 2. I /O board. Update system firmware. 3. I /O board. 1. The cables for all external SCSI devices are configured correctly. 184 IBM xSeries 450 Type 8688: Hardware Maintenance Manual and Troubleshooting Guide
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... PCI assembly 129 adapter boot options 93 considerations 93 expansion slot locations 93 hot-plug devices 93 installing 93 slot identification 92, 93 working with 92 administrator password 14 advanced setup 13 alerts, forwarding Remote Supervisor Adapter 27 AMIDiag program diagnostics 38 keys 40 menus 40 running in Batch Mode 41 running tests 41 starting 38 ASM device drivers, installing 25 error codes 170 interconnect module, installing in the xSeries 450 27 network 26 network configuration examples 28 planning and cabling 26 test 62 ATAPI removables error codes...
... PCI assembly 129 adapter boot options 93 considerations 93 expansion slot locations 93 hot-plug devices 93 installing 93 slot identification 92, 93 working with 92 administrator password 14 advanced setup 13 alerts, forwarding Remote Supervisor Adapter 27 AMIDiag program diagnostics 38 keys 40 menus 40 running in Batch Mode 41 running tests 41 starting 38 ASM device drivers, installing 25 error codes 170 interconnect module, installing in the xSeries 450 27 network 26 network configuration examples 28 planning and cabling 26 test 62 ATAPI removables error codes...
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K keyboard customer replaceable units (CRUs) 192 problems 177 L LAN, connecting 18 LED error codes 175 errors 147 LEDs front view 5 rear view 6 Light Path card 144 Diagnostics 36 LED errors 147 Light Path Diagnostics table 147 M major components 78 mechanism ac box assembly 141 media extract 143 media bay card 139 media-extract mechanism 143 memory active 3, 4 board 115 board assembly 115 diagnostic test 44 problems 177 settings 13 specifications 3 switch card 81, 118 test error codes 174 memory board internal connectors 80 replacing 115 retaining latches 140 voltage regulator module...
K keyboard customer replaceable units (CRUs) 192 problems 177 L LAN, connecting 18 LED error codes 175 errors 147 LEDs front view 5 rear view 6 Light Path card 144 Diagnostics 36 LED errors 147 Light Path Diagnostics table 147 M major components 78 mechanism ac box assembly 141 media extract 143 media bay card 139 media-extract mechanism 143 memory active 3, 4 board 115 board assembly 115 diagnostic test 44 problems 177 settings 13 specifications 3 switch card 81, 118 test error codes 174 memory board internal connectors 80 replacing 115 retaining latches 140 voltage regulator module...
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... 88 configuration 11 enabling remote access 20 features 16 remote control password 25 replacing 130 setup prerequisites 16 removing memory-board assembly 100 microprocessor-board assembly 100 replacing fans 1 and 2 107 fans 3 and 4 108 restoring nonvolatile EFI variables 134 riser card 130 RXE port error codes 173 test 61 S SAL/EFI progress codes 183 SCSI CD-ROM tests 49 diagnostic tests 46 error messages 71, 184 tape test 50 test error codes 164 serial port test 60 serial port test error codes 169 serial port, cabling 18, 20 service processor messages 154 setting password override jumper 14...
... 88 configuration 11 enabling remote access 20 features 16 remote control password 25 replacing 130 setup prerequisites 16 removing memory-board assembly 100 microprocessor-board assembly 100 replacing fans 1 and 2 107 fans 3 and 4 108 restoring nonvolatile EFI variables 134 riser card 130 RXE port error codes 173 test 61 S SAL/EFI progress codes 183 SCSI CD-ROM tests 49 diagnostic tests 46 error messages 71, 184 tape test 50 test error codes 164 serial port test 60 serial port test error codes 169 serial port, cabling 18, 20 service processor messages 154 setting password override jumper 14...