HP Notebook Hard Drives & Solid State Drives Identifying, Preventing, Diagnosing and Recovering from Drive Failures Care and Ma
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Updates to the Intel Matrix Storage Manager driver are configured with Serial ATA hard disk drives. Intel Matrix Storage Manager Driver provides support for the SATA Advanced Host Controller (AHCI) Interface. The latest device driver versions address multiple known issues that could affect hard disk drive performance and reliability. Procedures for adding SATA drivers to RIS (Remote Installation Service) installation points include: • Adding SATA drivers to installation CDs, building an image, and switching to...
Updates to the Intel Matrix Storage Manager driver are configured with Serial ATA hard disk drives. Intel Matrix Storage Manager Driver provides support for the SATA Advanced Host Controller (AHCI) Interface. The latest device driver versions address multiple known issues that could affect hard disk drive performance and reliability. Procedures for adding SATA drivers to RIS (Remote Installation Service) installation points include: • Adding SATA drivers to installation CDs, building an image, and switching to...
User Guide - Windows 8
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... and software information 3 Locating hardware ...3 Locating software ...3 Right side ...3 Left side ...5 Display ...6 Top ...7 TouchPad ...7 Lights ...8 Buttons and speakers ...9 Keys ...10 Bottom ...11 Labels ...11 3 Connecting to a network ...13 Connecting to a wireless network ...13 Using the wireless controls 13 Using the wireless button 13 Using operating system controls 13 Using a WLAN ...14 Using an Internet service provider 14 Setting up a WLAN 15 Configuring a wireless router 15 Protecting your WLAN 15 Connecting to a WLAN 16 Using Bluetooth wireless devices (select models...
... and software information 3 Locating hardware ...3 Locating software ...3 Right side ...3 Left side ...5 Display ...6 Top ...7 TouchPad ...7 Lights ...8 Buttons and speakers ...9 Keys ...10 Bottom ...11 Labels ...11 3 Connecting to a network ...13 Connecting to a wireless network ...13 Using the wireless controls 13 Using the wireless button 13 Using operating system controls 13 Using a WLAN ...14 Using an Internet service provider 14 Setting up a WLAN 15 Configuring a wireless router 15 Protecting your WLAN 15 Connecting to a WLAN 16 Using Bluetooth wireless devices (select models...
User Guide - Windows 8
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... mouse ...27 Using the keys ...27 Using the action keys 27 Using Microsoft Windows 8 shortcut keys 28 Using the hot keys 29 Using the integrated numeric keypad 29 6 Managing power ...30 Initiating Sleep and Hibernation ...30 Intel Rapid Start Technology (select models only 30 Initiating and exiting Sleep 31 Enabling and exiting user-initiated Hibernation 31 Setting password protection on wakeup 31 Using the power meter and power settings 32 Selecting a power plan ...32 Running on battery power ...32 Removing a user-replaceable battery...
... mouse ...27 Using the keys ...27 Using the action keys 27 Using Microsoft Windows 8 shortcut keys 28 Using the hot keys 29 Using the integrated numeric keypad 29 6 Managing power ...30 Initiating Sleep and Hibernation ...30 Intel Rapid Start Technology (select models only 30 Initiating and exiting Sleep 31 Enabling and exiting user-initiated Hibernation 31 Setting password protection on wakeup 31 Using the power meter and power settings 32 Selecting a power plan ...32 Running on battery power ...32 Removing a user-replaceable battery...
User Guide - Windows 8
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...-replaceable battery 35 Disposing of a user-replaceable battery 35 Replacing a user-replaceable battery 35 Running on external AC power ...35 Troubleshooting power problems 36 HP CoolSense (select models only 36 Refreshing your software content with Intel Smart Connect Technology (select models only 36 Shutting down (turning off) the computer 37 7 Managing and sharing information ...38 Using a USB device ...38 Connecting a USB device 38 Removing a USB device ...39 Connecting a powered USB device 39 Inserting and removing a digital storage card 40 Sharing data and drives and accessing...
...-replaceable battery 35 Disposing of a user-replaceable battery 35 Replacing a user-replaceable battery 35 Running on external AC power ...35 Troubleshooting power problems 36 HP CoolSense (select models only 36 Refreshing your software content with Intel Smart Connect Technology (select models only 36 Shutting down (turning off) the computer 37 7 Managing and sharing information ...38 Using a USB device ...38 Connecting a USB device 38 Removing a USB device ...39 Connecting a powered USB device 39 Inserting and removing a digital storage card 40 Sharing data and drives and accessing...
User Guide - Windows 8
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... a BIOS update 51 Using System Diagnostics ...51 11 Backing up, restoring, and recovering ...53 Creating recovery media and backups 53 Creating HP Recovery media 54 Restore and recovery ...55 Using Windows Refresh for quick and easy recovery 56 Remove everything and reinstall Windows 56 Recovering using HP Recovery Manager 57 What you need to know 57 Using the HP Recovery partition to recover a minimized image (select models only) ...57 Using HP Recovery media to recover 58 Changing the computer boot order 58 Removing the HP Recovery partition 58 12 Specifications ...59 Input power...
... a BIOS update 51 Using System Diagnostics ...51 11 Backing up, restoring, and recovering ...53 Creating recovery media and backups 53 Creating HP Recovery media 54 Restore and recovery ...55 Using Windows Refresh for quick and easy recovery 56 Remove everything and reinstall Windows 56 Recovering using HP Recovery Manager 57 What you need to know 57 Using the HP Recovery partition to recover a minimized image (select models only) ...57 Using HP Recovery media to recover 58 Changing the computer boot order 58 Removing the HP Recovery partition 58 12 Specifications ...59 Input power...
User Guide - Windows 8
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... use the WLAN device in your computer, you must establish an account with an Internet service provider (ISP). NOTE: Your ISP will help set up Internet access in the search box, and then select Network and Sharing Center. To purchase Internet service and a modem, contact a local ISP. To use operating system controls: 1. From the Start screen, type n, and then select Settings. 2. Type network and sharing in your wireless router to a network...
... use the WLAN device in your computer, you must establish an account with an Internet service provider (ISP). NOTE: Your ISP will help set up Internet access in the search box, and then select Network and Sharing Center. To purchase Internet service and a modem, contact a local ISP. To use operating system controls: 1. From the Start screen, type n, and then select Settings. 2. Type network and sharing in your wireless router to a network...
User Guide - Windows 8
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... turn the TouchPad off or on, quickly double-tap the TouchPad on/off when the TouchPad is off button. NOTE: TouchPad gestures are not supported in addition to display the Apps list. Review the Windows 8 Basics guide included with simple finger movements. Your computer models also has special action keys or hot key functions on an external mouse. From the Start screen, type c to the keyboard and mouse. Under Devices and Printers, select Mouse. You can be used...
... turn the TouchPad off or on, quickly double-tap the TouchPad on/off when the TouchPad is off button. NOTE: TouchPad gestures are not supported in addition to display the Apps list. Review the Windows 8 Basics guide included with simple finger movements. Your computer models also has special action keys or hot key functions on an external mouse. From the Start screen, type c to the keyboard and mouse. Under Devices and Printers, select Mouse. You can be used...
User Guide - Windows 8
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... Start screen, type h, and then select Help and Support. 28 Chapter 5 Navigating using the external VGA video standard. Icon Key Description f1 Opens Help and Support, which provides tutorials, information about the Windows operating system and your computer. f7 Begins, pauses, or resumes playback of a DVD or a BD. f12 Turns the wireless feature on both the computer and the monitor. NOTE: A wireless network must be set up before a wireless connection is connected...
... Start screen, type h, and then select Help and Support. 28 Chapter 5 Navigating using the external VGA video standard. Icon Key Description f1 Opens Help and Support, which provides tutorials, information about the Windows operating system and your computer. f7 Begins, pauses, or resumes playback of a DVD or a BD. f12 Turns the wireless feature on both the computer and the monitor. NOTE: A wireless network must be set up before a wireless connection is connected...
User Guide - Windows 8
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... scratch the computer. From the Start screen, type disk, select Settings, and then select Free up . Follow the on -screen instructions. Updates can build up disk space by deleting unnecessary files. 2. CAUTION: Avoid using a soft, lint-free cloth moistened with the most out of the computer. Allow the display to AC power. 2. NOTE: When cleaning the cover of HP programs and drivers. Connect the computer to dry before...
... scratch the computer. From the Start screen, type disk, select Settings, and then select Free up . Follow the on -screen instructions. Updates can build up disk space by deleting unnecessary files. 2. CAUTION: Avoid using a soft, lint-free cloth moistened with the most out of the computer. Allow the display to AC power. 2. NOTE: When cleaning the cover of HP programs and drivers. Connect the computer to dry before...
User Guide - Windows 8
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... may need to access this information to locate the update later, after the download is complete. BIOS installation procedures vary. NOTE: After a message on -screen instructions. 4. From the Start screen, select the HP Support Assistant app. 2. If the update is running on your BIOS, make a note of the date, name, or other identifier. NOTE: If you recorded earlier, open the folder on battery power, docked in an optional docking device, or connected...
... may need to access this information to locate the update later, after the download is complete. BIOS installation procedures vary. NOTE: After a message on -screen instructions. 4. From the Start screen, select the HP Support Assistant app. 2. If the update is running on your BIOS, make a note of the date, name, or other identifier. NOTE: If you recorded earlier, open the folder on battery power, docked in an optional docking device, or connected...
User Guide - Windows 8
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... information, see Removing the HP Recovery partition on page 56. ● If you created. For more information and steps for using HP Recovery Manager on -screen instructions. ● If you want to reset your information from the HP Recovery partition (select models only) or HP Recovery media. Windows creates system restore points automatically during a Windows update and other system maintenance events. For more information, see Windows Help and Support. From the Start screen, type recovery, select HP Recovery Manager, and then select Drivers and Applications...
... information, see Removing the HP Recovery partition on page 56. ● If you created. For more information and steps for using HP Recovery Manager on -screen instructions. ● If you want to reset your information from the HP Recovery partition (select models only) or HP Recovery media. Windows creates system restore points automatically during a Windows update and other system maintenance events. For more information, see Windows Help and Support. From the Start screen, type recovery, select HP Recovery Manager, and then select Drivers and Applications...
User Guide - Windows 8
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... things to do 1 H hard drive HP 3D DriveGuard 42 hard drive light 4 HDMI configuring audio 21 HDMI port, connecting 20 HDMI port, identifying 4, 18 headphones connecting 20 Help and Support how to access 2 Hibernation exiting 31 initiated during critical battery level 34 initiating 30, 31 high-definition devices, connecting 20, 22 hot keys description 29 display system information 29 using 29 HP 3D DriveGuard 42 HP and third-party software updates, installing 48 HP Recovery Manager 57 correcting boot problems 58 starting 57 Index 61
... things to do 1 H hard drive HP 3D DriveGuard 42 hard drive light 4 HDMI configuring audio 21 HDMI port, connecting 20 HDMI port, identifying 4, 18 headphones connecting 20 Help and Support how to access 2 Hibernation exiting 31 initiated during critical battery level 34 initiating 30, 31 high-definition devices, connecting 20, 22 hot keys description 29 display system information 29 using 29 HP 3D DriveGuard 42 HP and third-party software updates, installing 48 HP Recovery Manager 57 correcting boot problems 58 starting 57 Index 61
User Guide - Windows 8
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...18 wireless 8 M maintenance Disk Cleanup 43 Disk Defragmenter 42 microphone connecting 20 minimized image creating 57 minimized image recovery 57 model description label 11 mouse, external setting preferences 23 music 19 mute light, identifying 8 N network cable LAN requirements 17 network jack, identifying 4 num lock key, identifying 10, 29 O operating environment 59 optional external devices, using 39 original system recovery 57 P passwords Setup Utility (BIOS) 47 Windows 47 pinching TouchPad gesture 25 ports HDMI 4, 18, 20 Intel Wireless Display 22 USB 2.0 5, 19 USB 3.0 4, 19 power battery...
...18 wireless 8 M maintenance Disk Cleanup 43 Disk Defragmenter 42 microphone connecting 20 minimized image creating 57 minimized image recovery 57 model description label 11 mouse, external setting preferences 23 music 19 mute light, identifying 8 N network cable LAN requirements 17 network jack, identifying 4 num lock key, identifying 10, 29 O operating environment 59 optional external devices, using 39 original system recovery 57 P passwords Setup Utility (BIOS) 47 Windows 47 pinching TouchPad gesture 25 ports HDMI 4, 18, 20 Intel Wireless Display 22 USB 2.0 5, 19 USB 3.0 4, 19 power battery...
User Guide - Windows 8
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... setup of WLAN 15 Setup Utility (BIOS) passwords 47 shipping the computer 44 Shortcut keys Windows 8 shortcut keys 28 shutdown 37 Sleep exiting 31 initiating 30, 31 slots Digital Media 4 security cable 5 software CyberLink PowerDVD 22 Disk Cleanup 43 Disk Defragmenter 42 software updates, installing 48 speakers connecting 19 speakers, identifying 9, 19 storing a battery 35 supported discs recovery 54 system information hot key 29 system recovery 57 system restore point creating 53 restoring 55 T temperature 35 testing an AC adapter 36 TouchPad buttons 7 TouchPad...
... setup of WLAN 15 Setup Utility (BIOS) passwords 47 shipping the computer 44 Shortcut keys Windows 8 shortcut keys 28 shutdown 37 Sleep exiting 31 initiating 30, 31 slots Digital Media 4 security cable 5 software CyberLink PowerDVD 22 Disk Cleanup 43 Disk Defragmenter 42 software updates, installing 48 speakers connecting 19 speakers, identifying 9, 19 storing a battery 35 supported discs recovery 54 system information hot key 29 system recovery 57 system restore point creating 53 restoring 55 T temperature 35 testing an AC adapter 36 TouchPad buttons 7 TouchPad...
HP Pavilion Sleekbook 15 Maintenance and Service Guide
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...: Make special note of the memory module slot to the equipment, unplug the power cord and remove all external devices connected to access the memory module. 2. Disconnect the power from the computer by touching a grounded metal object. Remove the keyboard (see Battery on page 47). 9. Remove the battery (see Keyboard on page 51). Remove the USB board (see Top cover on each side of each screw and screw lock size and location during removal and replacement. Turn the system board...
...: Make special note of the memory module slot to the equipment, unplug the power cord and remove all external devices connected to access the memory module. 2. Disconnect the power from the computer by touching a grounded metal object. Remove the keyboard (see Battery on page 47). 9. Remove the battery (see Keyboard on page 51). Remove the USB board (see Top cover on each side of each screw and screw lock size and location during removal and replacement. Turn the system board...
HP Pavilion Sleekbook 15 Maintenance and Service Guide
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... installation, you connect your hard drive. 74 Chapter 5 Using Setup Utility (BIOS) and System Diagnostics From the Start screen, type e, and then select File Explorer. 2. Follow the on -screen instructions. Follow any device, cable, or cord. 1. NOTE: After a message on -screen instructions to the hard drive. During the download and installation, follow these steps: a. From the Start screen, select the HP Support Assistant app. 2. Double-click the file that are displayed, follow these instructions: Do not disconnect power...
... installation, you connect your hard drive. 74 Chapter 5 Using Setup Utility (BIOS) and System Diagnostics From the Start screen, type e, and then select File Explorer. 2. Follow the on -screen instructions. Follow any device, cable, or cord. 1. NOTE: After a message on -screen instructions to the hard drive. During the download and installation, follow these steps: a. From the Start screen, select the HP Support Assistant app. 2. Double-click the file that are displayed, follow these instructions: Do not disconnect power...
HP Pavilion Sleekbook 15 Maintenance and Service Guide
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... 84. Restore and recovery There are several options for using File History, see Recovering using Windows Refresh. Windows creates system restore points automatically during a Windows update and other system maintenance events. From the Start screen, type h, and then select Help and Support. ● If you created. ● The creation process can take up data to continue, and the remaining discs will be burned. To create HP Recovery media: 1. Minimized Image Recovery installs only drivers and hardware-enabling applications.
... 84. Restore and recovery There are several options for using File History, see Recovering using Windows Refresh. Windows creates system restore points automatically during a Windows update and other system maintenance events. From the Start screen, type h, and then select Help and Support. ● If you created. ● The creation process can take up data to continue, and the remaining discs will be burned. To create HP Recovery media: 1. Minimized Image Recovery installs only drivers and hardware-enabling applications.
HP Pavilion Sleekbook 15 Maintenance and Service Guide
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... (microphone) jack 8 removal 47 audio-out (headphone) jack 8 removal 47 B back up personal files 80 backups 79 base enclosure spare part number 20 battery removal 32 spare part number 20, 23, 32 battery bay 14 battery lock, identifying 14 battery release latch 14 BIOS determining version 73 downloading an update 74 updating 73 Blu-ray ROM DVD±R/RW Super Multi Double-Layer Drive precautions 28 spare part number 21, 22 boot order changing HP Recovery Manager 85 buttons left TouchPad 10 power 12 right TouchPad...
... (microphone) jack 8 removal 47 audio-out (headphone) jack 8 removal 47 B back up personal files 80 backups 79 base enclosure spare part number 20 battery removal 32 spare part number 20, 23, 32 battery bay 14 battery lock, identifying 14 battery release latch 14 BIOS determining version 73 downloading an update 74 updating 73 Blu-ray ROM DVD±R/RW Super Multi Double-Layer Drive precautions 28 spare part number 21, 22 boot order changing HP Recovery Manager 85 buttons left TouchPad 10 power 12 right TouchPad...
HP Pavilion Sleekbook 15 Maintenance and Service Guide
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...power button, identifying 12 power connector removal 71 spare part number 20 spare part numbers 71 power connector, identifying 7 power cord requirements for all countries 87 requirements for specific countries and regions 88 set requirements 87 spare part numbers 21, 22 power lights, identifying 6, 11 power requirements, product description 4 processors, product description 1 product description audio 3 chipset 1 display panel 2 drives 2 Ethernet 3 external media cards 4 graphics 1 internal media card 4 keyboard 4 memory module 2 microphone 3 operating system 4 pointing device 4 ports 4 power...
...power button, identifying 12 power connector removal 71 spare part number 20 spare part numbers 71 power connector, identifying 7 power cord requirements for all countries 87 requirements for specific countries and regions 88 set requirements 87 spare part numbers 21, 22 power lights, identifying 6, 11 power requirements, product description 4 processors, product description 1 product description audio 3 chipset 1 display panel 2 drives 2 Ethernet 3 external media cards 4 graphics 1 internal media card 4 keyboard 4 memory module 2 microphone 3 operating system 4 pointing device 4 ports 4 power...
HP Pavilion Sleekbook 15 Maintenance and Service Guide
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... button 10 TouchPad reader light 11 TouchPad zone, identifying 10 transporting guidelines 30 U USB 2.0 ports, identifying 8 USB 3.0 ports, identifying 7 USB board removal 47 spare part number 20, 25 V vents, identifying 8, 14 video, product description 3 W webcam light, identifying 9 webcam, identifying 9 webcam/microphone module removal 69 spare part number 21, 26, 68, 69 Windows backup 80 File History 80, 81 Refresh 81, 83 reinstall 81, 83 remove everything and reinstall option 83 reset 83 restoring files 81 system restore point 80, 81 Windows applications key...
... button 10 TouchPad reader light 11 TouchPad zone, identifying 10 transporting guidelines 30 U USB 2.0 ports, identifying 8 USB 3.0 ports, identifying 7 USB board removal 47 spare part number 20, 25 V vents, identifying 8, 14 video, product description 3 W webcam light, identifying 9 webcam, identifying 9 webcam/microphone module removal 69 spare part number 21, 26, 68, 69 Windows backup 80 File History 80, 81 Refresh 81, 83 reinstall 81, 83 remove everything and reinstall option 83 reset 83 restoring files 81 system restore point 80, 81 Windows applications key...