Service Manual
Page 16
...for the user to modify the image in order to the different chemistry of the 500/800 series inks compared with the rest of the inks for other printers. However,...severe cases. Troubleshooting HP-GL/2 color differences in different HP DesignJet Printers Color differences between one image printed on the HP DesignJet 500/800 Series and the rest of the DesignJet platforms are due...Roller does not correspond to the User's Guide). 1-6 HP DesignJets 500 and 800 Series Printers Service Manual This color variability among different HP DesignJet Series Printers has always been present. To solve the ...
...for the user to modify the image in order to the different chemistry of the 500/800 series inks compared with the rest of the inks for other printers. However,...severe cases. Troubleshooting HP-GL/2 color differences in different HP DesignJet Printers Color differences between one image printed on the HP DesignJet 500/800 Series and the rest of the DesignJet platforms are due...Roller does not correspond to the User's Guide). 1-6 HP DesignJets 500 and 800 Series Printers Service Manual This color variability among different HP DesignJet Series Printers has always been present. To solve the ...
Service Manual
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... System Firmware action 06 Upgrade Driver 07 Add Accessory 09 Wrong Part Installed 10 Replace 11 Reseat/Reconnect/Clean/Adjust (manually) 12 Calibrate/Adjust (using Automatic Process) On-Site 13 Power OFF visit 14 Upgrade System Firmware required 15 Upgrade Driver 16 Add Accessory 19 Wrong Part Installed 2-4 HP DesignJets 500 and 800 Series Printers...
... System Firmware action 06 Upgrade Driver 07 Add Accessory 09 Wrong Part Installed 10 Replace 11 Reseat/Reconnect/Clean/Adjust (manually) 12 Calibrate/Adjust (using Automatic Process) On-Site 13 Power OFF visit 14 Upgrade System Firmware required 15 Upgrade Driver 16 Add Accessory 19 Wrong Part Installed 2-4 HP DesignJets 500 and 800 Series Printers...
Service Manual
Page 40
... AppleTalk to send the file to print again. This Error Code only appears in HP DesignJets 800 Series, or in the HP DesignJet 500 Series with an HP-GL/2 card installed, when processing either a PostScript or HP-GL/2 file. If AppleTalk is Binary. System Error: 64:04 Problem Description: Firmware... Printer On again and check if the Error Code has disappeared. n If the Error Code reappears, check for a new release of the Driver. System Error Codes System Error: 61:05 Problem Description: Error Processing Job. Corrective Action: Try the following: n Switch the Printer Off and...
... AppleTalk to send the file to print again. This Error Code only appears in HP DesignJets 800 Series, or in the HP DesignJet 500 Series with an HP-GL/2 card installed, when processing either a PostScript or HP-GL/2 file. If AppleTalk is Binary. System Error: 64:04 Problem Description: Firmware... Printer On again and check if the Error Code has disappeared. n If the Error Code reappears, check for a new release of the Driver. System Error Codes System Error: 61:05 Problem Description: Error Processing Job. Corrective Action: Try the following: n Switch the Printer Off and...
Service Manual
Page 41
...Corrective Action: Try the following : n Switch the Printer Off and wait a few minutes. HP DesignJets 500 and 800 Series Printers Service Manual 2-15 n If the Error Code reappears, check for a new ...Firmware release. This Error Code only appears in HP DesignJets 800 Series, or in the HP DesignJet 500 Series with an HP-GL/2 card installed, when processing either a PostScript or HPGL/2 file. ...; Page 4-26). This Error Code only appears in HP DesignJets 800 Series, or in the HP DesignJet 500 Series with an HPGL/2 card installed. n If the problem continues, try ...
...Corrective Action: Try the following : n Switch the Printer Off and wait a few minutes. HP DesignJets 500 and 800 Series Printers Service Manual 2-15 n If the Error Code reappears, check for a new ...Firmware release. This Error Code only appears in HP DesignJets 800 Series, or in the HP DesignJet 500 Series with an HP-GL/2 card installed, when processing either a PostScript or HPGL/2 file. ...; Page 4-26). This Error Code only appears in HP DesignJets 800 Series, or in the HP DesignJet 500 Series with an HPGL/2 card installed. n If the problem continues, try ...
Service Manual
Page 114
... the correct printer settings. n Select the correct media type through the front-panel when loading it. 6 Driver print quality configuration: To clarify if the reason of the problem is seeing using HP Media and configuring 6-2 HP DesignJets 500 and 800 Series Printers Service Manual If not update the Printer with the latest firmware revision. 4 Printheads...
... the correct printer settings. n Select the correct media type through the front-panel when loading it. 6 Driver print quality configuration: To clarify if the reason of the problem is seeing using HP Media and configuring 6-2 HP DesignJets 500 and 800 Series Printers Service Manual If not update the Printer with the latest firmware revision. 4 Printheads...
Service Manual
Page 116
...needs replacing (by marking it with the RIP or the driver for the Troubleshooting procedure is with the Printer or with the non-HP media. 3 If you still have the same print quality problems, change to genuine HP media and repeat the Troubleshooting procedure. If you use a...Printer itself. Print Quality How to diagnose and resolve the possible source of recovery actions. Ink menu Ink cartridges Menu Back Enter 6-4 HP DesignJets 500 and 800 Series Printers Service Manual The Printer contains an internal Troubleshooting procedure which will not be resolved. 2 If the customer is...
...needs replacing (by marking it with the RIP or the driver for the Troubleshooting procedure is with the Printer or with the non-HP media. 3 If you still have the same print quality problems, change to genuine HP media and repeat the Troubleshooting procedure. If you use a...Printer itself. Print Quality How to diagnose and resolve the possible source of recovery actions. Ink menu Ink cartridges Menu Back Enter 6-4 HP DesignJets 500 and 800 Series Printers Service Manual The Printer contains an internal Troubleshooting procedure which will not be resolved. 2 If the customer is...
Service Manual
Page 120
...selections). Set to configure the system correctly. n Non-HP driver. The settings available depend on the driver. In the software application: n Set Print Quality to Configure Printer Front-Panel Menu HP driver (Windows, AutoCAD or Mac) Non-HP drivers (Software RIPs) Configuration Setting Media Dry time Print mode ...quality settings. What to Best n Use no Half Tone (or printer default.) n Make sure that is being used in the printer. 6-8 HP DesignJets 500 and 800 Series Printers Service Manual n The RIP (if it is using. Set to check: n The print mode used ). The most ...
...selections). Set to configure the system correctly. n Non-HP driver. The settings available depend on the driver. In the software application: n Set Print Quality to Configure Printer Front-Panel Menu HP driver (Windows, AutoCAD or Mac) Non-HP drivers (Software RIPs) Configuration Setting Media Dry time Print mode ...quality settings. What to Best n Use no Half Tone (or printer default.) n Make sure that is being used in the printer. 6-8 HP DesignJets 500 and 800 Series Printers Service Manual n The RIP (if it is using. Set to check: n The print mode used ). The most ...
Service Manual
Page 121
... that there are color changes between different printers i.e. Check which ink emulation mode has been selected in the driver. between HP DesignJet Printers because the other Printers use HP-GL/2 to change with age. or n Remove the printer from the high humidity conditions. Check that the...in the front panel. Color Consistency problems n If color consistency is important for the software. This will be because of ink. HP DesignJets 500 and 800 Series Printers Service Manual 6-9 n Some media may see the colors are bleeding into the paper making the lines fuzzy and...
... that there are color changes between different printers i.e. Check which ink emulation mode has been selected in the driver. between HP DesignJet Printers because the other Printers use HP-GL/2 to change with age. or n Remove the printer from the high humidity conditions. Check that the...in the front panel. Color Consistency problems n If color consistency is important for the software. This will be because of ink. HP DesignJets 500 and 800 Series Printers Service Manual 6-9 n Some media may see the colors are bleeding into the paper making the lines fuzzy and...
Service Manual
Page 122
... the page from the software application. GL/2 Driver, try disabling one or both of HP media, refer to a non-paper based media such as HP High Gloss Photo Paper. 6-10 HP DesignJets 500 and 800 Series Printers Service Manual Use of non-HP media or HP media not certified for the printer may damage... the printheads. 2 Cancel the print job from the advanced section of the HP- The media cannot absorb the...
... the page from the software application. GL/2 Driver, try disabling one or both of HP media, refer to a non-paper based media such as HP High Gloss Photo Paper. 6-10 HP DesignJets 500 and 800 Series Printers Service Manual Use of non-HP media or HP media not certified for the printer may damage... the printheads. 2 Cancel the print job from the advanced section of the HP- The media cannot absorb the...
Service Manual
Page 124
... 2 Legs Assembly 1 X-Brace Assembly (24" Model) 1 X-Brace Assembly (42" Model) 1 Hardware Kit (Includes Screw Drivers) 7-2 HP DesignJets 500 and 800 Series Printers Service Manual Parts and Diagrams Printer Support Reference on Drawing 1 2 3 4 - Graphite Grey 1 Bin Assembly (42" Model) - Printer Support HP Part Number Quantity Description/Comments C7782-60001 C7781-60005 C7770-60023 C7780-60001 C7770...
... 2 Legs Assembly 1 X-Brace Assembly (24" Model) 1 X-Brace Assembly (42" Model) 1 Hardware Kit (Includes Screw Drivers) 7-2 HP DesignJets 500 and 800 Series Printers Service Manual Parts and Diagrams Printer Support Reference on Drawing 1 2 3 4 - Graphite Grey 1 Bin Assembly (42" Model) - Printer Support HP Part Number Quantity Description/Comments C7782-60001 C7781-60005 C7770-60023 C7780-60001 C7770...
Service Manual
Page 169
... to static build-up. 2. After removing any PCA from the Printer, place it . 4. Long Torx Screwdriver with the indicated attachments Nut driver with the indicated attachments Small flat-blade screwdriver HP DesignJets 500 and 800 Series Printers Service Manual 8-3 Do not handle integrated circuits (ICs) in carpeted areas. 3. Do not remove an IC or...
... to static build-up. 2. After removing any PCA from the Printer, place it . 4. Long Torx Screwdriver with the indicated attachments Nut driver with the indicated attachments Small flat-blade screwdriver HP DesignJets 500 and 800 Series Printers Service Manual 8-3 Do not handle integrated circuits (ICs) in carpeted areas. 3. Do not remove an IC or...
Service Manual
Page 268
... and one stepper motor (Service Station). This IC, as well as the IC in the Navata ASIC. 10-4 HP DesignJets 500 and 800 Series Printers Service Manual n Two discrete drivers are implemented for Carriage, Paper-Axis, Service Station and IDS motors. n The EIO slots do not allow for line...interlock loop that contains a backup of the Printer's sensors (ISS optical sensors, pinch wheels, digital encoder, etc.), Power Supply, Scan-Axis Motor driver, Vacuum Fan, Front Panel, Carriage, etc. Functional Overview n The memory bus is very important to always power-off the Printer before inserting ...
... and one stepper motor (Service Station). This IC, as well as the IC in the Navata ASIC. 10-4 HP DesignJets 500 and 800 Series Printers Service Manual n Two discrete drivers are implemented for Carriage, Paper-Axis, Service Station and IDS motors. n The EIO slots do not allow for line...interlock loop that contains a backup of the Printer's sensors (ISS optical sensors, pinch wheels, digital encoder, etc.), Power Supply, Scan-Axis Motor driver, Vacuum Fan, Front Panel, Carriage, etc. Functional Overview n The memory bus is very important to always power-off the Printer before inserting ...