Service Manual
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... Manual contains information necessary to test, calibrate and service: n HP DesignJet 500 Printer - 24" Model (P/N C7769B) n HP DesignJet 500 Printer - 42" Model (P/N C7770B) n HP DesignJet 500PS Printer - 24" Model (P/N C7769C) n HP DesignJet 500PS Printer - 42" Model (P/N C7770C) n HP DesignJet 800 Printer - 24" Model (P/N C7779B) n HP DesignJet 800 Printer - 42" Model (P/N C7780B) n HP DesignJet 800PS Printer - 24" Model (P/N C7779C) n HP DesignJet 800PS Printer - 42" Model (P/N C7780C) For information about using...
... Manual contains information necessary to test, calibrate and service: n HP DesignJet 500 Printer - 24" Model (P/N C7769B) n HP DesignJet 500 Printer - 42" Model (P/N C7770B) n HP DesignJet 500PS Printer - 24" Model (P/N C7769C) n HP DesignJet 500PS Printer - 42" Model (P/N C7770C) n HP DesignJet 800 Printer - 24" Model (P/N C7779B) n HP DesignJet 800 Printer - 42" Model (P/N C7780B) n HP DesignJet 800PS Printer - 24" Model (P/N C7779C) n HP DesignJet 800PS Printer - 42" Model (P/N C7780C) For information about using...
Service Manual
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... Supplies 3-5 When Should You Replace the Ink Cartridges? 3-6 When Should You Replace the Printheads? 3-7 Obtaining Ink Cartridge Information 3-9 HP DesignJets 500 and 800 Series Printers Service Manual 3 Explanation 2-2 Error Log Utility 2-5 Accessing the Error Log Utility 2-5 Ink Supplies Troubleshooting 3-1 ... Paper-Axis Shutdowns 1-4 Problems with the Vacuum Fan 1-5 Vacuum suction much lower at high altitudes 1-5 HP-GL/2 color differences in different HP DesignJet Printers 1-6 Banding at variable extreme environmental conditions 1-6 The Priming Procedure Fails 1-7 Using the Power Switch ...
... Supplies 3-5 When Should You Replace the Ink Cartridges? 3-6 When Should You Replace the Printheads? 3-7 Obtaining Ink Cartridge Information 3-9 HP DesignJets 500 and 800 Series Printers Service Manual 3 Explanation 2-2 Error Log Utility 2-5 Accessing the Error Log Utility 2-5 Ink Supplies Troubleshooting 3-1 ... Paper-Axis Shutdowns 1-4 Problems with the Vacuum Fan 1-5 Vacuum suction much lower at high altitudes 1-5 HP-GL/2 color differences in different HP DesignJet Printers 1-6 Banding at variable extreme environmental conditions 1-6 The Priming Procedure Fails 1-7 Using the Power Switch ...
Service Manual
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... Tubes 4-25 Printer Information 4-26 Service Calibrations 5-1 Entering the Service Calibrations Menu 5-3 Printhead Alignment (includes PPS Calibration) 5-5 Color Calibration 5-7 Advance Calibration 5-9 Factory Advance Calibration 5-11 4 HP DesignJets 500 and 800 Series Printers Service Manual Table of Contents Obtaining Printhead Information 3-10 Ink Cartridge Status Messages 3-12 Ink Cartridge Status While Replacing 3-12 Printhead...
... Tubes 4-25 Printer Information 4-26 Service Calibrations 5-1 Entering the Service Calibrations Menu 5-3 Printhead Alignment (includes PPS Calibration) 5-5 Color Calibration 5-7 Advance Calibration 5-9 Factory Advance Calibration 5-11 4 HP DesignJets 500 and 800 Series Printers Service Manual Table of Contents Obtaining Printhead Information 3-10 Ink Cartridge Status Messages 3-12 Ink Cartridge Status While Replacing 3-12 Printhead...
Service Manual
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... Sensor 7-30 Print Platen Assembly 7-32 Carriage Assembly 7-34 Vacuum Fan 7-36 Interconnect Cable 7-38 Paper-Axis Motor 7-40 Drive Roller 7-42 Miscellaneous Items 7-44 HP DesignJets 500 and 800 Series Printers Service Manual 5
... Sensor 7-30 Print Platen Assembly 7-32 Carriage Assembly 7-34 Vacuum Fan 7-36 Interconnect Cable 7-38 Paper-Axis Motor 7-40 Drive Roller 7-42 Miscellaneous Items 7-44 HP DesignJets 500 and 800 Series Printers Service Manual 5
Service Manual
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... Service Station Holder 8-57 Interconnect Cable 8-59 Ink Supply Tubes 8-60 Vacuum Fan 8-64 Pinch-Arm 8-66 Pinch-Arm Mechanism 8-67 Pinch-Arm Lever 8-69 6 HP DesignJets 500 and 800 Series Printers Service Manual
... Service Station Holder 8-57 Interconnect Cable 8-59 Ink Supply Tubes 8-60 Vacuum Fan 8-64 Pinch-Arm 8-66 Pinch-Arm Mechanism 8-67 Pinch-Arm Lever 8-69 6 HP DesignJets 500 and 800 Series Printers Service Manual
Service Manual
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...-5 Front Panel 10-6 Ink Delivery System (IDS) 10-7 Ink Supply Station (ISS) 10-7 Tubes Assembly 10-9 Service Station 10-10 Glossary Index Table of Contents HP DesignJets 500 and 800 Series Printers Service Manual 7
...-5 Front Panel 10-6 Ink Delivery System (IDS) 10-7 Ink Supply Station (ISS) 10-7 Tubes Assembly 10-9 Service Station 10-10 Glossary Index Table of Contents HP DesignJets 500 and 800 Series Printers Service Manual 7
Service Manual
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... 1-4 Problems with the Vacuum Fan 1-5 Vacuum suction much lower at high altitudes 1-5 HP-GL/2 color differences in different HP DesignJet Printers 1-6 Banding at variable extreme environmental conditions 1-6 The Priming Procedure Fails 1-7 Using the Power Switch LED to Troubleshoot 1-10 Using the Boot-Up Sequence to Troubleshoot 1-12 HP DesignJets 500 and 800 Series Printers Service Manual 1-1
... 1-4 Problems with the Vacuum Fan 1-5 Vacuum suction much lower at high altitudes 1-5 HP-GL/2 color differences in different HP DesignJet Printers 1-6 Banding at variable extreme environmental conditions 1-6 The Priming Procedure Fails 1-7 Using the Power Switch LED to Troubleshoot 1-10 Using the Boot-Up Sequence to Troubleshoot 1-12 HP DesignJets 500 and 800 Series Printers Service Manual 1-1
Service Manual
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... Troubleshooting the Printer Introduction This chapter will guide you through the relevant steps to use them see Chapter 4 - Troubleshooting System Error Codes Chapter 2 - Service Calibrations. 1-2 HP DesignJets 500 and 800 Series Printers Service Manual For information on the component/ assembly that component/assembly passes, you are required even if an Assembly has been...
... Troubleshooting the Printer Introduction This chapter will guide you through the relevant steps to use them see Chapter 4 - Troubleshooting System Error Codes Chapter 2 - Service Calibrations. 1-2 HP DesignJets 500 and 800 Series Printers Service Manual For information on the component/ assembly that component/assembly passes, you are required even if an Assembly has been...
Service Manual
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... ⇒ Page 8-78. The Printer does not Power ON 1 Check that the power cord is properly connected at the both ends of Non-HP media. The Line Sensor has Problems Detecting Media 1 Check the type of media that the Interconnect Cable is connected correctly to the Printer and to...the Print Platen. 3 The Line Sensor is being used since the Line Sensor may have problems detecting transparent media or some types of the Printer. HP DesignJets 500 and 800 Series Printers Service Manual 1-3 Also make sure that the Front-Panel cable is not damaged. 3 Check that is damaged or faulty. ...
... ⇒ Page 8-78. The Printer does not Power ON 1 Check that the power cord is properly connected at the both ends of Non-HP media. The Line Sensor has Problems Detecting Media 1 Check the type of media that the Interconnect Cable is connected correctly to the Printer and to...the Print Platen. 3 The Line Sensor is being used since the Line Sensor may have problems detecting transparent media or some types of the Printer. HP DesignJets 500 and 800 Series Printers Service Manual 1-3 Also make sure that the Front-Panel cable is not damaged. 3 Check that is damaged or faulty. ...
Service Manual
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... measure directly from the front of paper from the Motor Encoder whether the Paper-Axis Motor responded to replace the Encoder Sensor ⇒ Page 8-38. 1-4 HP DesignJets 500 and 800 Series Printers Service Manual The Printer will detect that the Drive Roller is not moving but at the same time power is damaged...
... measure directly from the front of paper from the Motor Encoder whether the Paper-Axis Motor responded to replace the Encoder Sensor ⇒ Page 8-38. 1-4 HP DesignJets 500 and 800 Series Printers Service Manual The Printer will detect that the Drive Roller is not moving but at the same time power is damaged...
Service Manual
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... Vacuum Fan is a problem with the Vacuum Fan, try the following : 1 With the Printer ON, open the Window of the Printer and place a sheet of HP High Gloss Photo Paper (must be D-Size), aligned with the Vacuum Fan. Vacuum suction much lower at high altitudes Sometimes, at high altitudes, the vacuum... it correctly, then the Vacuum Fan functions correctly. If the Vacuum Fan holds the sheet in place properly causing: n Ink Smearing on the Center Platen. HP DesignJets 500 and 800 Series Printers Service Manual 1-5
... Vacuum Fan is a problem with the Vacuum Fan, try the following : 1 With the Printer ON, open the Window of the Printer and place a sheet of HP High Gloss Photo Paper (must be D-Size), aligned with the Vacuum Fan. Vacuum suction much lower at high altitudes Sometimes, at high altitudes, the vacuum... it correctly, then the Vacuum Fan functions correctly. If the Vacuum Fan holds the sheet in place properly causing: n Ink Smearing on the Center Platen. HP DesignJets 500 and 800 Series Printers Service Manual 1-5
Service Manual
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...than 12 hours at the time of the inks for the user to modify the image in order to the User's Guide). 1-6 HP DesignJets 500 and 800 Series Printers Service Manual To solve the problem, try the following : n Perform the Accuracy Calibration in the new environmental ...Refer to obtain the desired colors. Troubleshooting HP-GL/2 color differences in different HP DesignJet Printers Color differences between one image printed on the HP DesignJet 500/800 Series and the rest of the DesignJet platforms are due to the different chemistry of the 500/800 series inks compared with the rest ...
...than 12 hours at the time of the inks for the user to modify the image in order to the User's Guide). 1-6 HP DesignJets 500 and 800 Series Printers Service Manual To solve the problem, try the following : n Perform the Accuracy Calibration in the new environmental ...Refer to obtain the desired colors. Troubleshooting HP-GL/2 color differences in different HP DesignJet Printers Color differences between one image printed on the HP DesignJet 500/800 Series and the rest of the DesignJet platforms are due to the different chemistry of the 500/800 series inks compared with the rest ...
Service Manual
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... be able to be replaced, in which case half empty Ink Cartridges may be rejected. This is completed successfully, the Printer will see the following HP DesignJets 500 and 800 Series Printers Service Manual 1-7
... be able to be replaced, in which case half empty Ink Cartridges may be rejected. This is completed successfully, the Printer will see the following HP DesignJets 500 and 800 Series Printers Service Manual 1-7
Service Manual
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... Enter Check for ink Open the Carriage Cover and check if there is ink inside printhead windows 3. If you select NOT all of the problem: 1-8 HP DesignJets 500 and 800 Series Printers Service Manual Open window to check SETUP printheads Open the Window and you will see the following message on the Front...
... Enter Check for ink Open the Carriage Cover and check if there is ink inside printhead windows 3. If you select NOT all of the problem: 1-8 HP DesignJets 500 and 800 Series Printers Service Manual Open window to check SETUP printheads Open the Window and you will see the following message on the Front...
Service Manual
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The last 2 cases will be more information on Page 2-19. HP DesignJets 500 and 800 Series Printers Service Manual 1-9 n If a System Error is displayed, try the following : 1 The Start-up Printheads were not installed correctly or they are ...
The last 2 cases will be more information on Page 2-19. HP DesignJets 500 and 800 Series Printers Service Manual 1-9 n If a System Error is displayed, try the following : 1 The Start-up Printheads were not installed correctly or they are ...
Service Manual
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... OFF, ON or flashing and using different combinations can help to troubleshoot when the Printer does not Power up completely. The Printer cannot detect 1-10 HP DesignJets 500 and 800 Series Printers Service Manual Try the following: 1 Check that you firmly press the Power Switch to the Power Socket. LED is OFF - The...
... OFF, ON or flashing and using different combinations can help to troubleshoot when the Printer does not Power up completely. The Printer cannot detect 1-10 HP DesignJets 500 and 800 Series Printers Service Manual Try the following: 1 Check that you firmly press the Power Switch to the Power Socket. LED is OFF - The...
Service Manual
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... ⇒ Page 8-24. This indicates that the Main PCA has failed. This indicates that the Main PCA has failed. LED Flashes 4 times every few seconds - HP DesignJets 500 and 800 Series Printers Service Manual 1-11 Try the following : 1 Check that the Front Panel is connected correctly to the Interconnect PCA. 2 Check that the...
... ⇒ Page 8-24. This indicates that the Main PCA has failed. This indicates that the Main PCA has failed. LED Flashes 4 times every few seconds - HP DesignJets 500 and 800 Series Printers Service Manual 1-11 Try the following : 1 Check that the Front Panel is connected correctly to the Interconnect PCA. 2 Check that the...
Service Manual
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... Printer On again and check if the initialization sequence is being initialized as each square turns black: Initializing various components of the Main PCA. 1-12 HP DesignJets 500 and 800 Series Printers Service Manual If for some reason the Boot-Up sequence fails because a component has failed to initialize, the following explanations will...
... Printer On again and check if the initialization sequence is being initialized as each square turns black: Initializing various components of the Main PCA. 1-12 HP DesignJets 500 and 800 Series Printers Service Manual If for some reason the Boot-Up sequence fails because a component has failed to initialize, the following explanations will...
Service Manual
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... by pressing the Up and Enter keys while switching the Printer ON. Initializing the communication between Main PCA and Formatter. Initializing a portion of the Firmware. HP DesignJets 500 and 800 Series Printers Service Manual 1-13 Initializing a portion of the Firmware. Initializing the User Interface (Front Panel menus).
... by pressing the Up and Enter keys while switching the Printer ON. Initializing the communication between Main PCA and Formatter. Initializing a portion of the Firmware. HP DesignJets 500 and 800 Series Printers Service Manual 1-13 Initializing a portion of the Firmware. Initializing the User Interface (Front Panel menus).