Service Manual
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... to test, calibrate and service: n HP DesignJet 500 Printer - 24" Model (P/N C7769B) n HP DesignJet 500 Printer - 42" Model (P/N C7770B) n HP DesignJet 500PS Printer - 24" Model (P/N C7769C) n HP DesignJet 500PS Printer - 42" Model (P/N C7770C) n HP DesignJet 800 Printer - 24" Model (P/N C7779B) n HP DesignJet 800 Printer - 42" Model (P/N C7780B) n HP DesignJet 800PS Printer - 24" Model (P/N C7779C) n HP DesignJet 800PS Printer - 42" Model (P/N C7780C...
... to test, calibrate and service: n HP DesignJet 500 Printer - 24" Model (P/N C7769B) n HP DesignJet 500 Printer - 42" Model (P/N C7770B) n HP DesignJet 500PS Printer - 24" Model (P/N C7769C) n HP DesignJet 500PS Printer - 42" Model (P/N C7770C) n HP DesignJet 800 Printer - 24" Model (P/N C7779B) n HP DesignJet 800 Printer - 42" Model (P/N C7780B) n HP DesignJet 800PS Printer - 24" Model (P/N C7779C) n HP DesignJet 800PS Printer - 42" Model (P/N C7780C...
Service Manual
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... has Problems Detecting Media 1-3 Troubleshooting Paper-Axis Shutdowns 1-4 Problems with the Vacuum Fan 1-5 Vacuum suction much lower at high altitudes 1-5 HP-GL/2 color differences in different HP DesignJet Printers 1-6 Banding at variable extreme environmental conditions 1-6 The Priming Procedure Fails 1-7 Using the Power Switch LED to Troubleshoot 1-10 Using... When Handling the Ink Supplies 3-5 When Should You Replace the Ink Cartridges? 3-6 When Should You Replace the Printheads? 3-7 Obtaining Ink Cartridge Information 3-9 HP DesignJets 500 and 800 Series Printers Service Manual 3
... has Problems Detecting Media 1-3 Troubleshooting Paper-Axis Shutdowns 1-4 Problems with the Vacuum Fan 1-5 Vacuum suction much lower at high altitudes 1-5 HP-GL/2 color differences in different HP DesignJet Printers 1-6 Banding at variable extreme environmental conditions 1-6 The Priming Procedure Fails 1-7 Using the Power Switch LED to Troubleshoot 1-10 Using... When Handling the Ink Supplies 3-5 When Should You Replace the Ink Cartridges? 3-6 When Should You Replace the Printheads? 3-7 Obtaining Ink Cartridge Information 3-9 HP DesignJets 500 and 800 Series Printers Service Manual 3
Service Manual
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... 4-25 Printer Information 4-26 Service Calibrations 5-1 Entering the Service Calibrations Menu 5-3 Printhead Alignment (includes PPS Calibration) 5-5 Color Calibration 5-7 Advance Calibration 5-9 Factory Advance Calibration 5-11 4 HP DesignJets 500 and 800 Series Printers Service Manual Table of Contents Obtaining Printhead Information 3-10 Ink Cartridge Status Messages 3-12 Ink Cartridge Status While Replacing 3-12 Printhead...
... 4-25 Printer Information 4-26 Service Calibrations 5-1 Entering the Service Calibrations Menu 5-3 Printhead Alignment (includes PPS Calibration) 5-5 Color Calibration 5-7 Advance Calibration 5-9 Factory Advance Calibration 5-11 4 HP DesignJets 500 and 800 Series Printers Service Manual Table of Contents Obtaining Printhead Information 3-10 Ink Cartridge Status Messages 3-12 Ink Cartridge Status While Replacing 3-12 Printhead...
Service Manual
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... Sensor 7-30 Print Platen Assembly 7-32 Carriage Assembly 7-34 Vacuum Fan 7-36 Interconnect Cable 7-38 Paper-Axis Motor 7-40 Drive Roller 7-42 Miscellaneous Items 7-44 HP DesignJets 500 and 800 Series Printers Service Manual 5
... Sensor 7-30 Print Platen Assembly 7-32 Carriage Assembly 7-34 Vacuum Fan 7-36 Interconnect Cable 7-38 Paper-Axis Motor 7-40 Drive Roller 7-42 Miscellaneous Items 7-44 HP DesignJets 500 and 800 Series Printers Service Manual 5
Service Manual
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... Service Station Holder 8-57 Interconnect Cable 8-59 Ink Supply Tubes 8-60 Vacuum Fan 8-64 Pinch-Arm 8-66 Pinch-Arm Mechanism 8-67 Pinch-Arm Lever 8-69 6 HP DesignJets 500 and 800 Series Printers Service Manual
... Service Station Holder 8-57 Interconnect Cable 8-59 Ink Supply Tubes 8-60 Vacuum Fan 8-64 Pinch-Arm 8-66 Pinch-Arm Mechanism 8-67 Pinch-Arm Lever 8-69 6 HP DesignJets 500 and 800 Series Printers Service Manual
Service Manual
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...-5 Front Panel 10-6 Ink Delivery System (IDS) 10-7 Ink Supply Station (ISS) 10-7 Tubes Assembly 10-9 Service Station 10-10 Glossary Index Table of Contents HP DesignJets 500 and 800 Series Printers Service Manual 7
...-5 Front Panel 10-6 Ink Delivery System (IDS) 10-7 Ink Supply Station (ISS) 10-7 Tubes Assembly 10-9 Service Station 10-10 Glossary Index Table of Contents HP DesignJets 500 and 800 Series Printers Service Manual 7
Service Manual
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Table of Contents 8 HP DesignJets 500 and 800 Series Printers Service Manual
Table of Contents 8 HP DesignJets 500 and 800 Series Printers Service Manual
Service Manual
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... Line Sensor has Problems Detecting Media 1-3 Troubleshooting Paper-Axis Shutdowns 1-4 Problems with the Vacuum Fan 1-5 Vacuum suction much lower at high altitudes 1-5 HP-GL/2 color differences in different HP DesignJet Printers 1-6 Banding at variable extreme environmental conditions 1-6 The Priming Procedure Fails 1-7 Using the Power Switch LED to Troubleshoot 1-10 Using the Boot...
... Line Sensor has Problems Detecting Media 1-3 Troubleshooting Paper-Axis Shutdowns 1-4 Problems with the Vacuum Fan 1-5 Vacuum suction much lower at high altitudes 1-5 HP-GL/2 color differences in different HP DesignJet Printers 1-6 Banding at variable extreme environmental conditions 1-6 The Priming Procedure Fails 1-7 Using the Power Switch LED to Troubleshoot 1-10 Using the Boot...
Service Manual
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... a Service Test on a Failed Assembly If possible, always perform a Service Test on the Service Calibrations and how to use them see Chapter 4 - Service Calibrations. 1-2 HP DesignJets 500 and 800 Series Printers Service Manual For information on that component/assembly passes, you should NOT replace it. Troubleshooting Guide to Troubleshooting the Printer Introduction...
... a Service Test on a Failed Assembly If possible, always perform a Service Test on the Service Calibrations and how to use them see Chapter 4 - Service Calibrations. 1-2 HP DesignJets 500 and 800 Series Printers Service Manual For information on that component/assembly passes, you should NOT replace it. Troubleshooting Guide to Troubleshooting the Printer Introduction...
Service Manual
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...Print Platen. 3 The Line Sensor is being used since the Line Sensor may have problems detecting transparent media or some types of Non-HP media. If Print Quality is poor before the minimum life expectancy of the Printhead has been reached, the Troubleshooting procedure should be performed ... the both ends of the Printer. The Line Sensor has Problems Detecting Media 1 Check the type of media that contains the Sensor). HP DesignJets 500 and 800 Series Printers Service Manual 1-3 For information on the Print Platen surface can fool the sensor by reflecting the light. Cover Sensors...
...Print Platen. 3 The Line Sensor is being used since the Line Sensor may have problems detecting transparent media or some types of Non-HP media. If Print Quality is poor before the minimum life expectancy of the Printhead has been reached, the Troubleshooting procedure should be performed ... the both ends of the Printer. The Line Sensor has Problems Detecting Media 1 Check the type of media that contains the Sensor). HP DesignJets 500 and 800 Series Printers Service Manual 1-3 For information on the Print Platen surface can fool the sensor by reflecting the light. Cover Sensors...
Service Manual
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... when the Printer detects that media has been loaded (using the Media Sensor). The Printer will be to replace the Encoder Sensor ⇒ Page 8-38. 1-4 HP DesignJets 500 and 800 Series Printers Service Manual To solve the problem, try the following : n Remove the Back Platen ⇒ Page 8-67 and check if there...
... when the Printer detects that media has been loaded (using the Media Sensor). The Printer will be to replace the Encoder Sensor ⇒ Page 8-38. 1-4 HP DesignJets 500 and 800 Series Printers Service Manual To solve the problem, try the following : n Remove the Back Platen ⇒ Page 8-67 and check if there...
Service Manual
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... Vacuum Fan is a problem with the Vacuum Fan, try the following : 1 With the Printer ON, open the Window of the Printer and place a sheet of HP High Gloss Photo Paper (must be D-Size), aligned with the blue lines on the Media. The solution to change the Vacuum force by changing the... Vacuum Fan held in the Center Platen are NOT blocked. In this would be done via the front panel ⇒ Set-up Menu / Altitude. HP DesignJets 500 and 800 Series Printers Service Manual 1-5 If the Vacuum Fan holds the sheet in place, but couldn't correctly load it correctly, then the Vacuum Fan...
... Vacuum Fan is a problem with the Vacuum Fan, try the following : 1 With the Printer ON, open the Window of the Printer and place a sheet of HP High Gloss Photo Paper (must be D-Size), aligned with the blue lines on the Media. The solution to change the Vacuum force by changing the... Vacuum Fan held in the Center Platen are NOT blocked. In this would be done via the front panel ⇒ Set-up Menu / Altitude. HP DesignJets 500 and 800 Series Printers Service Manual 1-5 If the Vacuum Fan holds the sheet in place, but couldn't correctly load it correctly, then the Vacuum Fan...
Service Manual
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... between one image printed on the HP DesignJet 500/800 Series and the rest of the DesignJet platforms are due to the different chemistry of the 500/800 series inks compared with the rest of printing. This color variability among different HP DesignJet Series Printers has always been ...present. n Avoid very long exposures to the User's Guide). 1-6 HP DesignJets 500 and 800 Series Printers Service Manual To solve the problem, try the following : n Perform ...
... between one image printed on the HP DesignJet 500/800 Series and the rest of the DesignJet platforms are due to the different chemistry of the 500/800 series inks compared with the rest of printing. This color variability among different HP DesignJet Series Printers has always been ...present. n Avoid very long exposures to the User's Guide). 1-6 HP DesignJets 500 and 800 Series Printers Service Manual To solve the problem, try the following : n Perform ...
Service Manual
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... Start-up Printheads are encoded with the quantity of the tubes cannot be detected as filled with ink - Also the Printer will see the following HP DesignJets 500 and 800 Series Printers Service Manual 1-7 If the Ink Cartridges contain less than 20cc of ink (the Ink Cartridges are used for the priming...
... Start-up Printheads are encoded with the quantity of the tubes cannot be detected as filled with ink - Also the Printer will see the following HP DesignJets 500 and 800 Series Printers Service Manual 1-7 If the Ink Cartridges contain less than 20cc of ink (the Ink Cartridges are used for the priming...
Service Manual
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... ENTER to continue Menu Back Enter Check for ink Open the Carriage Cover and check if there is ink in all of the problem: 1-8 HP DesignJets 500 and 800 Series Printers Service Manual Open window to check SETUP printheads Open the Window and you select NOT all printhead windows filled with ink...
... ENTER to continue Menu Back Enter Check for ink Open the Carriage Cover and check if there is ink in all of the problem: 1-8 HP DesignJets 500 and 800 Series Printers Service Manual Open window to check SETUP printheads Open the Window and you select NOT all printhead windows filled with ink...
Service Manual
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... retry the priming process (if the priming process fails 3 times because of the same problem, it will be a lot of ink in the Carriage. HP DesignJets 500 and 800 Series Printers Service Manual 1-9 NOTE NOTE Troubleshooting If you need to reseat the Start-up Printheads, make sure you reinsert them in the...
... retry the priming process (if the priming process fails 3 times because of the same problem, it will be a lot of ink in the Carriage. HP DesignJets 500 and 800 Series Printers Service Manual 1-9 NOTE NOTE Troubleshooting If you need to reseat the Start-up Printheads, make sure you reinsert them in the...
Service Manual
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... this does not mean that there is a problem with the previous firmware upgrade. LED is ON (all the time) - The Printer cannot detect 1-10 HP DesignJets 500 and 800 Series Printers Service Manual This indicates that you firmly press the Power Switch to the Power Socket. Also make sure that the Power...
... this does not mean that there is a problem with the previous firmware upgrade. LED is ON (all the time) - The Printer cannot detect 1-10 HP DesignJets 500 and 800 Series Printers Service Manual This indicates that you firmly press the Power Switch to the Power Socket. Also make sure that the Power...
Service Manual
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... Panel ⇒ Page 8-9. 4 Replace the Interconnect Cable ⇒ Page 8-59. 5 Replace the Electronics Module ⇒ Page 8-24. Replace the Electronics Module ⇒ Page 8-24. HP DesignJets 500 and 800 Series Printers Service Manual 1-11 Try the following : 1 Check that the Front Panel is connected correctly to the Interconnect PCA. 2 Check that the...
... Panel ⇒ Page 8-9. 4 Replace the Interconnect Cable ⇒ Page 8-59. 5 Replace the Electronics Module ⇒ Page 8-24. Replace the Electronics Module ⇒ Page 8-24. HP DesignJets 500 and 800 Series Printers Service Manual 1-11 Try the following : 1 Check that the Front Panel is connected correctly to the Interconnect PCA. 2 Check that the...
Service Manual
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... what is successful. 2 If the initialization sequence fails again, replace the Electronics Module ⇒ Page 8-24. Initializing various components of the Main PCA. 1-12 HP DesignJets 500 and 800 Series Printers Service Manual If for some reason the Boot-Up sequence fails because a component has failed to initialize, the following : 1 Switch the...
... what is successful. 2 If the initialization sequence fails again, replace the Electronics Module ⇒ Page 8-24. Initializing various components of the Main PCA. 1-12 HP DesignJets 500 and 800 Series Printers Service Manual If for some reason the Boot-Up sequence fails because a component has failed to initialize, the following : 1 Switch the...
Service Manual
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End of the Firmware. HP DesignJets 500 and 800 Series Printers Service Manual 1-13 Initializing the communication between Main PCA and Formatter. Only for Onsite Repair If the Printer fails to initialize ...
End of the Firmware. HP DesignJets 500 and 800 Series Printers Service Manual 1-13 Initializing the communication between Main PCA and Formatter. Only for Onsite Repair If the Printer fails to initialize ...
