User Guide
Page 5
... Setting up your computer ...3 Connecting to the Internet (select models only 4 3 Navigating the screen ...5 Using touch gestures ...5 Using the keyboard and mouse ...5 4 Protecting your computer ...8 Computer security features ...8 5 Troubleshooting ...9 Computer does not start ...9 Power ...10 Display (monitor) ...10 Keyboard and mouse (with cable) ...10 Keyboard and mouse (wireless) ...12 Speakers and sound ...13 Internet access ...13 Software troubleshooting ...14 6 System Recovery ...16 Choosing a system recovery method 16 System recovery options ...16 Recovery media ...18 7 Maintenance...
... Setting up your computer ...3 Connecting to the Internet (select models only 4 3 Navigating the screen ...5 Using touch gestures ...5 Using the keyboard and mouse ...5 4 Protecting your computer ...8 Computer security features ...8 5 Troubleshooting ...9 Computer does not start ...9 Power ...10 Display (monitor) ...10 Keyboard and mouse (with cable) ...10 Keyboard and mouse (wireless) ...12 Speakers and sound ...13 Internet access ...13 Software troubleshooting ...14 6 System Recovery ...16 Choosing a system recovery method 16 System recovery options ...16 Recovery media ...18 7 Maintenance...
User Guide
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... to driver updates ● Read frequently asked questions Help and Support: From the Start screen, type help ● Upgrade or replace components of your computer performance and resolves problems quickly by using the features of your computer Setup Instructions poster - HP Support Assistant maintains your computer Go to http://www.hp.com/supportvideos (English only). ● Learn how to use the Windows® operating system ● Find Windows password information...
... to driver updates ● Read frequently asked questions Help and Support: From the Start screen, type help ● Upgrade or replace components of your computer performance and resolves problems quickly by using the features of your computer Setup Instructions poster - HP Support Assistant maintains your computer Go to http://www.hp.com/supportvideos (English only). ● Learn how to use the Windows® operating system ● Find Windows password information...
User Guide
Page 9
... placing furniture on -screen instructions to install each update you wish to your new location before plugging the computer into an AC outlet that is recommended that all times. ● Disconnect power from the monitor, computer, and accessories to each downloaded update. 4. e. g. To access this guide, go to open the enclosure of serious injury read the Safety & Comfort Guide. From the Start screen, type control panel, select Control Panel, select System and...
... placing furniture on -screen instructions to install each update you wish to your new location before plugging the computer into an AC outlet that is recommended that all times. ● Disconnect power from the monitor, computer, and accessories to each downloaded update. 4. e. g. To access this guide, go to open the enclosure of serious injury read the Safety & Comfort Guide. From the Start screen, type control panel, select Control Panel, select System and...
User Guide
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... need a broadband modem (either DSL or cable) (purchased separately), high-speed Internet service purchased from the Start screen, type support, and then select the HP Support Assistant app. To access the guide, from an Internet service provider, and a wireless router (purchased separately). NOTE: To set up your user guides. Plug an 8-pin, RJ-45 (network) cable into a network wall jack or router. 5. Follow the software manufacturer's directions to http://www.hp.com/ergo. Connecting to the Internet (select models...
... need a broadband modem (either DSL or cable) (purchased separately), high-speed Internet service purchased from the Start screen, type support, and then select the HP Support Assistant app. To access the guide, from an Internet service provider, and a wireless router (purchased separately). NOTE: To set up your user guides. Plug an 8-pin, RJ-45 (network) cable into a network wall jack or router. 5. Follow the software manufacturer's directions to http://www.hp.com/ergo. Connecting to the Internet (select models...
User Guide
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... spacebar, or the appropriate action key. Depending on the keyboard to perform specific functions. From the Start screen, type control panel, select Control Panel, and then select Hardware and Sound. NOTE: Depending on the country or region, the keys and keyboard functions of the keyboard illustrate the assigned function for that key. Using touch gestures 5 Using the keyboard and mouse The keyboard and mouse allow you to type, select items, scroll and to...
... spacebar, or the appropriate action key. Depending on the keyboard to perform specific functions. From the Start screen, type control panel, select Control Panel, and then select Hardware and Sound. NOTE: Depending on the country or region, the keys and keyboard functions of the keyboard illustrate the assigned function for that key. Using touch gestures 5 Using the keyboard and mouse The keyboard and mouse allow you to type, select items, scroll and to...
User Guide
Page 15
.... Error message: Invalid system disk or Non-System disk or Disk error When drive activity stops, remove the optical disc inside the optical drive, and then press the spacebar on page 10. 5 Troubleshooting If you might not be on. Press ctrl+alt+delete. The green power supply light on the computer. 2. Connect the monitor to turn on the computer. For more information or for additional troubleshooting options, go to http://www.hp...
.... Error message: Invalid system disk or Non-System disk or Disk error When drive activity stops, remove the optical disc inside the optical drive, and then press the spacebar on page 10. 5 Troubleshooting If you might not be on. Press ctrl+alt+delete. The green power supply light on the computer. 2. Connect the monitor to turn on the computer. For more information or for additional troubleshooting options, go to http://www.hp...
User Guide
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... speakers to the audio-out (black) jack on . Do not connect a telephone cable to the network adapter, and do not produce satisfactory sound. Run the wireless setup wizard. 1. Try to a telephone line; Replace the non-powered speakers with powered speakers. 1. Under Action Center, select Troubleshoot common computer problems, and then select Troubleshoot audio playback. From the Start screen, type control panel, and then select Control Panel. 2. In the Network and Sharing Center window, select Set up modem and an Ethernet network adapter (also called a network interface card...
... speakers to the audio-out (black) jack on . Do not connect a telephone cable to the network adapter, and do not produce satisfactory sound. Run the wireless setup wizard. 1. Try to a telephone line; Replace the non-powered speakers with powered speakers. 1. Under Action Center, select Troubleshoot common computer problems, and then select Troubleshoot audio playback. From the Start screen, type control panel, and then select Control Panel. 2. In the Network and Sharing Center window, select Set up modem and an Ethernet network adapter (also called a network interface card...
User Guide
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... hard drive, and then reinstall the operating system, programs, and drivers. See System Recovery on -screen instructions. 14 Chapter 5 Troubleshooting Double-click the specific item (for example, DVD/ CD-ROM drives). 3. To start a system restore or to update or roll back (for example, HP DVD Writer 640b). 4. Close all the data files that was installed. From the Start screen, type control panel, and then select Control Panel. 3. From the Start screen, type device manager, and then select Device Manager. 2. or - Microsoft System Restore...
... hard drive, and then reinstall the operating system, programs, and drivers. See System Recovery on -screen instructions. 14 Chapter 5 Troubleshooting Double-click the specific item (for example, DVD/ CD-ROM drives). 3. To start a system restore or to update or roll back (for example, HP DVD Writer 640b). 4. Close all the data files that was installed. From the Start screen, type control panel, and then select Control Panel. 3. From the Start screen, type device manager, and then select Device Manager. 2. or - Microsoft System Restore...
User Guide
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... using HP Recovery Manager (select models only). If prompted, click Yes to allow the program to reinstall a program in HP Recovery Manager: 1. From the Start screen, type control panel, and then select Control Panel. 3. To check the list of installable programs or to continue. 2. To uninstall a program: 1. Select the program you want to reinstall it is still available from the original source (for example, discs or the Internet). Select Drivers...
... using HP Recovery Manager (select models only). If prompted, click Yes to allow the program to reinstall a program in HP Recovery Manager: 1. From the Start screen, type control panel, and then select Control Panel. 3. To check the list of installable programs or to continue. 2. To uninstall a program: 1. Select the program you want to reinstall it is still available from the original source (for example, discs or the Internet). Select Drivers...
User Guide
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... a removable disc or USB flash drive. System recovery from the recovery disc or USB flash drive. If using recovery media: 1. System recovery options 17 To perform a system recovery using recovery DVDs, insert recovery disc #1 into a USB port. 3. From the Start screen, type recovery, and then select HP Recovery Manager. If Windows is not responding, but the computer is complete, turn off the computer, reconnect all peripheral devices from the computer except the monitor, keyboard, and mouse. 3. Select Windows Recovery Environment. 6. When the recovery is working...
... a removable disc or USB flash drive. System recovery from the recovery disc or USB flash drive. If using recovery media: 1. System recovery options 17 To perform a system recovery using recovery DVDs, insert recovery disc #1 into a USB port. 3. From the Start screen, type recovery, and then select HP Recovery Manager. If Windows is not responding, but the computer is complete, turn off the computer, reconnect all peripheral devices from the computer except the monitor, keyboard, and mouse. 3. Select Windows Recovery Environment. 6. When the recovery is working...
User Guide
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... are using a recovery DVD, the computer automatically runs HP Recovery Manager from that the information written on -screen instructions. Store the recovery media in the recovery-disc set of the drive required to create recovery discs. ● If you are using a high-quality blank USB flash drive. Press the power button to step 7. 6. If prompted, click Yes to allow the program to start from the disc. 5. Use the arrow keys to select the USB device, and then press enter to...
... are using a recovery DVD, the computer automatically runs HP Recovery Manager from that the information written on -screen instructions. Store the recovery media in the recovery-disc set of the drive required to create recovery discs. ● If you are using a high-quality blank USB flash drive. Press the power button to step 7. 6. If prompted, click Yes to allow the program to start from the disc. 5. Use the arrow keys to select the USB device, and then press enter to...
User Guide
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... be able to start from the list of media. NOTE: Do not use media cards for example, Recovery 1, Recovery 2). Recovery media 19 If the USB flash drive does not have enough storage capacity (8 GB is the minimum), it is required to label the USB flash drive and store it . 6. Select Recovery Media Creation, select Create recovery media with a USB flash drive, and then select Next. 5. From the Start screen, type recovery, and then select HP Recovery Manager. Label each disc as you...
... be able to start from the list of media. NOTE: Do not use media cards for example, Recovery 1, Recovery 2). Recovery media 19 If the USB flash drive does not have enough storage capacity (8 GB is the minimum), it is required to label the USB flash drive and store it . 6. Select Recovery Media Creation, select Create recovery media with a USB flash drive, and then select Next. 5. From the Start screen, type recovery, and then select HP Recovery Manager. Label each disc as you...
User Guide
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... , depending on -screen instructions. From the Start screen, type disk. 3. Most antivirus products have slipped through unnoticed. Also, be sure that might still slow down your favorite programs. Windows Update Run Windows Update to AC power. 2. See System Recovery on -screen instructions. Frequently performing this automatically. Follow the on page 16 for your hardware and new versions of your system. Software updates Use Windows Update to an external hard drive. 20 Chapter 7 Maintenance Schedules and tasks...
... , depending on -screen instructions. From the Start screen, type disk. 3. Most antivirus products have slipped through unnoticed. Also, be sure that might still slow down your favorite programs. Windows Update Run Windows Update to AC power. 2. See System Recovery on -screen instructions. Frequently performing this automatically. Follow the on page 16 for your hardware and new versions of your system. Software updates Use Windows Update to an external hard drive. 20 Chapter 7 Maintenance Schedules and tasks...
User Guide
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... opens, use the keyboard arrow keys to select the type of the page, and then click Download Drivers. 3. Point to Support, located at the top of diagnostic test you want to determine whether the computer hardware is a Unified Extensible Firmware Interface (UEFI) that are provided in the following order: a. In the Diagnostic section, click HP UEFI Support Environment. - Downloading HP PC Hardware Diagnostics (UEFI) to let HP automatically detect your operating system. 5. Turn...
... opens, use the keyboard arrow keys to select the type of the page, and then click Download Drivers. 3. Point to Support, located at the top of diagnostic test you want to determine whether the computer hardware is a Unified Extensible Firmware Interface (UEFI) that are provided in the following order: a. In the Diagnostic section, click HP UEFI Support Environment. - Downloading HP PC Hardware Diagnostics (UEFI) to let HP automatically detect your operating system. 5. Turn...
User Guide
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... the Setup Instructions poster or Setting up your computer is then, to the extent allowed by local law, covered under the terms and conditions listed in the HP Worldwide Limited Warranty and Technical Support guide. 26 Chapter 10 Support information This is the fastest method of repair, because many times we can easily replace many of your computer parts that the computer was working...
... the Setup Instructions poster or Setting up your computer is then, to the extent allowed by local law, covered under the terms and conditions listed in the HP Worldwide Limited Warranty and Technical Support guide. 26 Chapter 10 Support information This is the fastest method of repair, because many times we can easily replace many of your computer parts that the computer was working...
Regulatory, Safety and Environmental Notices User Guide
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... warning notice 26 Norway and Sweden: Cable grounding notice for products with a TV tuner 26 4 Safety notices for desktops, thin clients and personal workstations 27 Important safety information ...27 Installation conditions ...27 Battery replacement notice ...28 Headset and earphone volume level notice 28 Laser safety ...29 Power supply and power cord set requirements 29 Power supply class I grounding requirements 29 Brazil...
... warning notice 26 Norway and Sweden: Cable grounding notice for products with a TV tuner 26 4 Safety notices for desktops, thin clients and personal workstations 27 Important safety information ...27 Installation conditions ...27 Battery replacement notice ...28 Headset and earphone volume level notice 28 Laser safety ...29 Power supply and power cord set requirements 29 Power supply class I grounding requirements 29 Brazil...
Regulatory, Safety and Environmental Notices User Guide
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... IEC/EN 60825-1 and comply with optical drives or fiber optic transceivers. Only use the power cord supplied with an optical storage device (i.e., CD or DVD drive) and/or fiber optic transceiver. Norway Apparatet må tilkoples jordet stikkontakt. This product may be connected to Laser Notice No. 50, dated June 24, 2007. WARNING! Power supply and power cord set requirements Power supply class I grounding requirements For protection from...
... IEC/EN 60825-1 and comply with optical drives or fiber optic transceivers. Only use the power cord supplied with an optical storage device (i.e., CD or DVD drive) and/or fiber optic transceiver. Norway Apparatet må tilkoples jordet stikkontakt. This product may be connected to Laser Notice No. 50, dated June 24, 2007. WARNING! Power supply and power cord set requirements Power supply class I grounding requirements For protection from...
Regulatory, Safety and Environmental Notices User Guide
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... Service Equipment 2 Power Service Grounding Electrode System (NEC Art 250, Part III) 3 Ground Clamps 4 Grounding Conductors (NEC Section 810.21) 5 Antenna Discharge Unit (NEC Section 810.20) 6 Ground Clamp 7 Antenna Lead-in Wire Note to CATV system installer This reminder is provided to call the CATV systems installer's attention to section 820.93 of the National Electric Code...
... Service Equipment 2 Power Service Grounding Electrode System (NEC Art 250, Part III) 3 Ground Clamps 4 Grounding Conductors (NEC Section 810.21) 5 Antenna Discharge Unit (NEC Section 810.20) 6 Ground Clamp 7 Antenna Lead-in Wire Note to CATV system installer This reminder is provided to call the CATV systems installer's attention to section 820.93 of the National Electric Code...
Regulatory, Safety and Environmental Notices User Guide
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... their Content As required by China's Management Methods for Controlling Pollution by Electronic Information Products Part Name Battery Cables Camera Chassis/Other Flash memory card reader Floppy disk drive Hard disk drive Headphones I/O PCAs Keyboard Liquid crystal display (LCD) panel Media (CD/DVD/floppy) Memory Motherboard, processor, heat sinks Mouse Optical disk drive Optional docking device Power adapter Power supply Remote control Smart card/Java™ card reader Speakers, external TV tuner USB flash memory drive Lead (Pb) X X X X X X X X X X X O X X X X X X X X X X X X Toxic and...
... their Content As required by China's Management Methods for Controlling Pollution by Electronic Information Products Part Name Battery Cables Camera Chassis/Other Flash memory card reader Floppy disk drive Hard disk drive Headphones I/O PCAs Keyboard Liquid crystal display (LCD) panel Media (CD/DVD/floppy) Memory Motherboard, processor, heat sinks Mouse Optical disk drive Optional docking device Power adapter Power supply Remote control Smart card/Java™ card reader Speakers, external TV tuner USB flash memory drive Lead (Pb) X X X X X X X X X X X O X X X X X X X X X X X X Toxic and...
Regulatory, Safety and Environmental Notices User Guide
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... Power Management Feature: http://www.energystar.gov/ powermanagement. For Windows 7, to verify the factory default power settings for your desktop or workstation, from the Start screen, type power, select Settings, and then select Power Options from sleep mode through user interaction with any of the computer input devices (mouse, keyboard, and so on desktop computers, integrated desktop computers, small-scale servers and workstations configured with legal requirements such as needed to restore the operating system, you must also reset...
... Power Management Feature: http://www.energystar.gov/ powermanagement. For Windows 7, to verify the factory default power settings for your desktop or workstation, from the Start screen, type power, select Settings, and then select Power Options from sleep mode through user interaction with any of the computer input devices (mouse, keyboard, and so on desktop computers, integrated desktop computers, small-scale servers and workstations configured with legal requirements such as needed to restore the operating system, you must also reset...