HP 19-2200 Support and Manuals
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User Guide - Page 2
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Document Part Number: 742532-002
Product notice
This guide describes features that are set forth in all features are U.S.
Software terms
By installing, copying, downloading, or otherwise using any further information or to most models. The information contained herein is to return the entire unused product (hardware and software) within 14 days for HP products and services...
User Guide - Page 5
...Setting up your computer ...3 Connecting to the Internet (select models only 4
3 Navigating the screen ...5 Using touch gestures ...5 Using the keyboard and mouse ...5
4 Protecting your computer ...8 Computer security features ...8
5 Troubleshooting...) ...12 Speakers and sound ...13 Internet access ...13 Software troubleshooting ...14
6 System Recovery ...16 Choosing a system recovery method ...
User Guide - Page 7
...Getting information
Tasks
Instructions
● Set up your computer performance and resolves problems quickly by using the features of your computer
From the Start screen, type support, and then select the HP Support Assistant app.
specifications for your computer model
● Order parts and find additional troubleshooting help
● Upgrade or replace components of your...
User Guide - Page 9
...hp.com/go to open the enclosure of serious injury read the Safety & Comfort Guide...instructions to each downloaded update. 4. f. Click Download next to install each update you move, check the voltage requirements for your computer model...model from water, dust, moisture, and soot. Download and install operating system updates..., click Support, and then click Download drivers. e. ...
User Guide - Page 10
... interference from the Start screen, type support, and then select the HP Support Assistant app. It describes proper workstation setup, and proper posture, health, and work habits for your user guides.
From the Start screen, type help, and then select Help and Support. Follow the software manufacturer's directions to install additional hardware devices or software. After...
User Guide - Page 11
...and hot keys to perform specific functions.
NOTE: Touch gestures are not supported in the following keys. ...model, your keyboard may support the following ways: ● Using touch gestures (select models only) ● Using the keyboard and mouse Select computer models...quickly access information or perform functions by changing settings, button configurations, click speed, and pointer ...
User Guide - Page 14
...firewall software.
Windows critical security updates Updates to Setup Utility, Administrator password BIOS settings, and other system identification ...service. These characters must be entered to authorize access to ensure proper use of the computer or user account
User password
A password is a group of your computer can detect most viruses, remove them, and, in most cases, repair...
User Guide - Page 15
...the problem, restart the computer. 1.
The following tables present some issues you are still having trouble, contact support.
...model. Computer does not start 9
If you might not be on . Select the Power icon in properly. Computer does not start
Symptom
Possible solution
Error message: hard 1. For more information or for additional troubleshooting options, go to http://www.hp...
User Guide - Page 19
...Replace... mode, press the Sleep button (select models only), or press esc. Internet access
... wizard, and then follow the on-screen instructions.
Under Network and Internet, select Connect to...Network and Sharing Center window, select Set up modem and an Ethernet network ...Under Action Center, select Troubleshoot common computer problems, and then select Troubleshoot audio playback.
Verify that...
User Guide - Page 20
...update a driver, select Update Driver, and then follow the on -screen instructions.
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You can also set restore points manually. Software troubleshooting
Symptom
Possible solution
To resolve software ● Turn the computer off completely, and then turn it on -screen instructions.
14 Chapter 5 Troubleshooting To start a system restore or to update or roll back (for example, HP...
User Guide - Page 21
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If any of your factory-installed software programs or hardware drivers are shipped without a version of installable programs or to see the steps directly below).
To check the list of Microsoft Windows. Software troubleshooting 15 To uninstall a program: 1. Under Programs, select Uninstall a program. 4.
Reinstall these programs directly from HP Recovery Manager (see if...
User Guide - Page 24
... automatically runs HP Recovery Manager from...If you the specific number of ...instructions. The Recovery Disc Creator program will resume where it will tell you are shipped without a version of blank discs needed to make the set...set . ● You may choose to choose between running System Recovery from that were originally installed...set depends on your computer model (typically one set...
User Guide - Page 29
...Support, located at the top of diagnostic test you need to a USB device on or restart the computer, quickly press esc, and then press f2. Select your computer model, and then select your product. 4. or - The BIOS searches three places for downloading HP...-screen instructions. 8 Using HP PC Hardware Diagnostics (UEFI)
HP PC Hardware Diagnostics is a Unified Extensible Firmware Interface ...
User Guide - Page 31
... HP Support Assistant provides useful troubleshooting and diagnostics information and includes the following information handy: ● Model number ● Product number ● Serial number ● Software build number ● Operating system ● Purchase date Please take a moment to write down your computer. From the Start screen, type support, and then select HP Support Information...
User Guide - Page 32
... Support guide.
For instructions on setting up your computer, see the Setup Instructions poster or Setting up your computer parts that the computer was working properly before attempting to upgrade any of the computer, you confirm that are considered consumer replaceable. Before upgrading your hardware
If you set up your computer. This must be repaired, or to have parts replaced...
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