HP 20-2200 Support and Manuals
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User Guide - Page 2
... advantage of the computer, please contact your sole remedy is subject to be liable for HP products and services are common to http://www.hp.com/support, and select your computer.
Some features may require upgraded and/or separately purchased hardware, drivers and/or software to http://www.microsoft.com for a full refund subject to the...
User Guide - Page 5
Table of contents
1 Getting information ...1
2 Setting up your computer ...3 Connecting to the Internet (select models only 4
3 Navigating the screen ...5 Using touch gestures ...5 Using the keyboard and mouse ...5
4 Protecting your computer ...8 Computer security features ...8
5 Troubleshooting ...9 Computer does not start ...9 Power ...10 Display (monitor) ...10 Keyboard and mouse (with cable) ...
User Guide - Page 7
... Warranty and Technical Support guide:
From the Start screen, type support, and then select the HP Support Assistant app. specifications for your computer model
● Order parts and find additional troubleshooting help
● Upgrade or replace components of your computer
Setup Instructions poster
- or - or -
1 1 Getting information
Tasks
Instructions
● Set up -to-date...
User Guide - Page 9
...updates.
3 Download and install operating system updates. From the Start screen, type control panel, select Control Panel, select System and Security, and then select System. Click Download next to http://www.hp.com/ergo. 1. To access this guide... model name and number in the computer box for your country and language, click Support, and then click Download drivers. 2 Setting up...
User Guide - Page 10
... Guide provided with a virus, or be able to install additional hardware devices or software. After you complete the initial computer setup, you need a broadband modem (either DSL or cable) (purchased separately), high-speed Internet service purchased from an Internet service provider, and a wireless router (purchased separately).
From the Start screen, type support, and then select the HP...
User Guide - Page 11
...Depending on the keyboard allows you to perform specific functions. Depending on the function keys at... quickly access information or perform functions by changing settings, button configurations, click speed, and pointer options...model, your keyboard may support the following ways: ● Using touch gestures (select models only) ● Using the keyboard and mouse Select computer models...
User Guide - Page 14
...most cases, repair damage caused by viruses. These characters must be entered to authorize access to ensure proper use of the computer or user account
User password
A password is preinstalled..., purchase an extended service. Review these features to your computer
Windows critical security updates Updates to Setup Utility, Administrator password BIOS settings, and other system ...
User Guide - Page 15
... the computer, and then press the power button to turn on the computer should be properly connected. 5 Troubleshooting
If you have problems using your computer model. If the display (monitor) is blank, the monitor might encounter while installing, starting up all important data to the AC outlet are plugged in properly.
or - Select the...
User Guide - Page 18
...model might vary. If you are examples; Click the left mouse button to reactivate the mouse.
● Replace... model might have a choice, use , and within 30 cm (12 inches) during initial setup ... receiver connection session times out after 20 minutes of inactivity. To confirm that...up or stops flashing.
12 Chapter 5 Troubleshooting
Keyboard and mouse (wireless)
Symptom
Possible ...
User Guide - Page 19
...setup wizard.
1. If your system has an external antenna, try moving the antenna to a better position.
Speakers and sound 13 From the Start screen, type control panel, select Control Panel, and then select System and Security.
2. Under Action Center, select Troubleshoot common computer problems, and then select Troubleshoot... Replace the...Set...instructions...models only), or press esc. Be ...
User Guide - Page 20
... you have created. You can also set restore points manually.
Select the System protection tab on page 16. See System Recovery on the System Properties screen. 5. To revert to update or roll back (for example, HP DVD Writer 640b). 4. problems, try these methods:
●
Update the drivers. See "Software program and hardware driver reinstallation," in this table.
●...
User Guide - Page 24
...specific...and software program files that were originally installed on systems that are creating recovery discs,... recovery DVD, the computer automatically runs HP Recovery Manager from that the information written... high-quality discs to create your computer model (typically one or the other, but ... the set depends on your hard drive. You can be created on -screen instructions. Follow...
User Guide - Page 29
...: Instructions for the diagnostic tools, in English only. 1.
Downloading HP PC Hardware Diagnostics (UEFI) to a USB device 23 Click Find Now to run diagnostic tests to determine whether the computer hardware is a Unified Extensible Firmware Interface (UEFI) that are provided in the following order: a. In the Diagnostic section, click HP UEFI Support Environment. - To start HP...
User Guide - Page 31
... first four items on the Web, by using HP Support Information. Where to get help
● Use Windows Help and Support for thirty (30) days from your product information for future reference. HP Support Assistant provides useful troubleshooting and diagnostics information and includes the following information handy: ● Model number ● Product number ● Serial number ●...
User Guide - Page 32
... repair, because many times we can easily replace many of your computer parts that the computer was working properly before attempting to upgrade your system. Before upgrading your hardware
If you intend to upgrade any problems setting up your new computer. By breaking the security seal on page 3.
For instructions on setting up your computer, see the Setup Instructions poster or Setting...
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