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How To Factory Reset
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Popular HP ENVY 20-d013w Manual Pages
Quick Setup Guide - Page 4
... your warranty, please include your service label), name, and postal address.
For worldwide support, go to http://www.hp.com/go to http://welcome.hp.com/country/us/en/ wwcontact_us.html. Nothing herein should be liable for HP products and services are common to your product located with the user guides on your computer and/or on...
Quick Setup Guide - Page 5
...additional troubleshooting help.
HP Support website: http://www.hp.com/go /contactHP.
Quick Setup (this Guide)
● Recover factory settings. then select User guides.
● Find electronic user guides and specifications for your computer model.
● Order parts and find
● Set up your computer. Upgrading and Servicing Guide HP Support website: http://www.hp.com...
Quick Setup Guide - Page 6
...Maintains your computer performance and resolves problems faster by using automated updates, on the Start screen. Select the HP Support Assistant app on -board diagnostics, and guided assistance. Troubleshooting and Maintenance Guide Select the HP Support Assistant app on the Start screen, select My computer, and then select User guides. Select the HP Support Assistant app on the Start screen...
Quick Setup Guide - Page 8
... the computer with an Internet Service Provider (ISP). Using your Internet connection through your computer. g. Follow the on-screen instructions to install each update you have an account with your ISP, open a web browser and browse the Internet. Select the HP Support Assistant app on the setup view. 2.
Sign up your computer model name and number in the...
Quick Setup Guide - Page 9
... turn Beats on the screen. 3 Setting up additional features
Using Beats Audio™ (select models only)
Your HP TouchSmart PC features audio connectors (headphone and Audio Out ) that are optimized for HP My Display TouchSmart Edition is plug the Beats Audio headphones into the Audio Out connector on the back panel. Select HP TouchSmart PC models also include four Beats-optimized...
Quick Setup Guide - Page 17
... common computer problems, and then select Troubleshoot audio playback.
Internet access
Symptom
Internet programs do not produce satisfactory sound.
Ensure that you connected powered (active) speakers and that you are turned on -screen display (OSD) and ensure that audio is set appropriately. Replace the non-powered speakers with powered speakers.
Unplug headphones if...
Quick Setup Guide - Page 18
Verify that was in use before the software was installed.
● Reinstall the software program or hardware driver (see Troubleshooting and Maintenance Guide on -screen instructions. Run the wireless setup wizard:
1.
doing so might have created.
14 Chapter 5 Troubleshooting From the Start screen, type c, select Control Panel, select Network and Internet, and then select ...
Quick Setup Guide - Page 19
... software that might be due to update or roll back. (For
example, DVD/CD-ROM drives). 4. To start a system restore or to expand the type of a driver, select Roll Back Driver, and then follow the on your problem: 1. Double-click the specific item (for example, HP DVD Writer 640b). 5. Software troubleshooting 15
From the Start screen, type...
Quick Setup Guide - Page 21
... from the time you purchased your local retailer, you'll find what you up and running is still available. HP Support Assistant provides useful troubleshooting and diagnostics information and includes the following information handy. ● Model number ● Product number ● Serial number ● Software build number ● Operating system ● Purchase date Please...
Quick Setup Guide - Page 22
... in this Guide for repairs
If your computer needs to be repaired or to have parts replaced, you have completely set up your new computer. If you attempted to upgrade your system. Once the security seal has been broken, your computer is necessary, the HP Customer Care Center will assist you. Customer support for help with setting up. Before upgrading your...
Troubleshooting and Maintenance Guide - Page 2
... systems, you may require upgraded and/or separately purchased hardware, drivers and/or software to change without the prior written consent of system resource requirements.
No part of this document may not be construed as advertised. Use of this copyright protection technology must be liable for system resources. HP supports lawful use of our products...
Troubleshooting and Maintenance Guide - Page 5
... Utility, Administrator password BIOS settings, and other system identification information
Computer viruses
Antivirus software
The free trial antivirus software that you choose to secure computer information. For protection against new viruses beyond the trial period, purchase an extended update service. Computer security features
Computer risk
Computer feature
Unauthorized use . Windows...
Troubleshooting and Maintenance Guide - Page 6
... Display (monitor) on . Contact Support, whether it was possible or not to start
Symptom
Possible solution
Error message: Hard Restart the computer.
Error message: Invalid system disk or Non-System disk or Disk error. The following tables present some issues you might not be replaced.
Computer does not start up , or using your computer model. Or, press and hold...
Troubleshooting and Maintenance Guide - Page 9
...Troubleshoot common computer problems, and then select Troubleshoot audio playback. Refer to the Quick Setup booklet to the Internet.
1. Ensure that you want to hear sound during the initial setup...Replace ...models only) to the Audio Out (lime green) connector on -screen instructions. To resume from Sleep mode, press the Sleep button (select models...into a telephone service line;
Speakers ... set ...
Troubleshooting and Maintenance Guide - Page 10
... on -screen instructions.
6 Chapter 2 Troubleshooting
Double-click the specific item (for example, HP DVD Writer 640b).
4. You can also set restore points manually. Close all data files you want to add restore points manually:
1. NOTE: Always use this table). - Software troubleshooting
Symptom To repair software problems, try these methods:
Updating device drivers
Microsoft...
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