HP 19-2000 Support and Manuals
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User Guide - Page 2
... warranties for HP products and services are U.S. Some features may require upgraded and/or separately purchased hardware, drivers and/or software to most models.
For any software product preinstalled on this computer, you do not accept these license terms, your sole remedy is subject to http://www.microsoft.com for technical or editorial errors or omissions...
User Guide - Page 5
...Setting up your computer ...3 Connecting to the Internet (select models only 4
3 Navigating the screen ...5 Using touch gestures ...5 Using the keyboard and mouse ...5
4 Protecting your computer ...8 Computer security features ...8
5 Troubleshooting...) ...12 Speakers and sound ...13 Internet access ...13 Software troubleshooting ...14
6 System Recovery ...16 Choosing a system recovery method ...
User Guide - Page 7
...page 9.
● Find electronic user guides and
Go to driver updates ● Read frequently asked questions
Help and Support:
From the Start screen, type help, and then select Help and Support.
specifications for your computer model
● Order parts and find additional troubleshooting help from the Windows community
Go to http://www.hp.com/support/consumer-forum.
● Connect to...
User Guide - Page 8
Select My computer, and then select User guides. - Go to http://www.hp.com/go/contactHP. Safety & Comfort Guide: From the Start screen, type support, and then select the HP Support Assistant app. or - Tasks ● Find ergonomic information
Instructions
Go to http://www.hp.com/ergo.
2 Chapter 1 Getting information
User Guide - Page 9
... well. To access this guide, go /contactHP. When connecting all times. ● Disconnect power from the equipment by product field, and then click Go. a.
Open your computer. f. 2 Setting up your computer model from Product search results. If you purchased your internet browser, and then go to http://www.hp.com/go to your equipment...
User Guide - Page 10
... you might not be illegal. It describes proper workstation setup, and proper posture, health, and work habits for your user guides. The Safety & Comfort Guide also provides important electrical and mechanical safety information. Installing copied software could result in Help and Support. Connecting to the Internet (select models only)
To connect to a wireless network: ▲ From...
User Guide - Page 11
...specific functions.
NOTE: Depending on the computer model, your keyboard may support the following ways: ● Using touch gestures (select models only) ● Using the keyboard and mouse Select computer models... or hot keys
You can quickly access information or perform functions by changing settings, button configurations, click speed, and pointer options.
The icons on the function...
User Guide - Page 14
...updates Updates to your computer
For protection against new viruses beyond the trial period, purchase an extended service. Unauthorized access to Setup Utility, Administrator password BIOS settings...of the computer or user account
User password
A password is a group of your computer can detect most viruses, remove them, and, in most cases, repair damage caused by viruses. Review these ...
User Guide - Page 15
... more information or for additional troubleshooting options, go to http://www.hp.com/go/contactHP, and then search for 5 or more seconds to turn off the computer, and then press the button to the AC outlet are still having trouble, contact support. Computer does not start
Symptom
Possible solution
Error message: hard 1. Restart the computer...
User Guide - Page 19
...instructions. Run the wireless setup wizard.
1. Try to connect again later, or contact your ISP for multiple-channel speakers.) Detached non-powered speakers (speakers without a separate power source, such as batteries or a power cord) do not connect a network cable to a telephone line; Under Action Center, select Troubleshoot common computer problems...models...position. Replace the non... Set up...
User Guide - Page 20
...-click the specific item (for example, DVD/
CD-ROM drives). 3. or - Select the System protection tab on -screen instructions.
14 Chapter 5 Troubleshooting Select the Driver tab. 5.
You can also set restore points manually. See "Updating device drivers," in use System Restore to return the computer to a previous restore point. Microsoft System Restore
If you have installed on again...
User Guide - Page 24
...set depends on your computer model (typically one to bring up the boot menu. If you are using a high-quality blank USB flash drive.
NOTE: The process of creating recovery media takes some time to verify that were originally installed... turn on -screen instructions. Recovery media
Recovery ..., and then select HP Recovery Manager. Select ...specific number of discs in a safe place.
User Guide - Page 29
... -screen instructions. Hard drive c. BIOS 2. NOTE: If you to run , and then follow the on or restart the computer, quickly press esc, and then press f2. Point to Support, located at the top of diagnostic test you want to select the type of the page, and then click Download Drivers. 3. Select your computer model...
User Guide - Page 31
... items on your computer and with an HP technician ◦ Support telephone numbers ◦ HP service center locations
● For help , and then select Help and Support.
● Use HP Support Assistant. HP Support Assistant provides useful troubleshooting and diagnostics information and includes the following information handy: ● Model number ● Product number ● Serial...
User Guide - Page 32
... done first before you set up your new computer. Customer support for repairs
If your computer needs to be repaired, or to have parts replaced, you have any of your hardware, do it on, immediately contact HP support using the procedures given earlier in this chapter. Before upgrading your hardware
If you intend to upgrade any problems setting up your computer on...
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