HP 19-2300 Support and Manuals
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User Guide - Page 2
... additional warranty. Nothing herein should be available on -screen instructions. Some features may require upgraded and/or separately purchased hardware, drivers and/or software to http://www.hp.com/support, and select your computer. To access the latest user guide, go to take full advantage of companies. Select Drivers & Downloads, and then follow the on your country.
User Guide - Page 5
...Setting up your computer ...3 Connecting to the Internet (select models only 4
3 Navigating the screen ...5 Using touch gestures ...5 Using the keyboard and mouse ...5
4 Protecting your computer ...8 Computer security features ...8
5 Troubleshooting...) ...12 Speakers and sound ...13 Internet access ...13 Software troubleshooting ...14
6 System Recovery ...16 Choosing a system recovery method ...
User Guide - Page 7
...; Maintain your computer
From the Start screen, type support, and then select the HP Support Assistant app. specifications for your computer model
● Order parts and find additional troubleshooting help
● Upgrade or replace components of your computer
Setup Instructions poster
- Select My computer, and then select Warranty and services.
● Get up your computer
Go to http...
User Guide - Page 9
...Setting up your internet browser, and then go to http://www.hp.com/go to http://www.hp.com/ergo. 1. To prevent direct exposure to the laser beam, do not try to each downloaded update. 4. Find out what operating system and version your country and language, click Support, and then click Download drivers...be stepped on -screen instructions to install each update you purchased your equipment:...
User Guide - Page 10
... software. Select My computer, and then select User guides, or go to a network. Installing copied software could result in Help and Support. After you complete the initial computer setup, you need a broadband modem (either DSL or cable) (purchased separately), high-speed Internet service purchased from an Internet service provider, and a wireless router (purchased separately). Plug an...
User Guide - Page 11
... changing settings, button configurations, click speed, and pointer options.
Pressing the Windows key again will return you to perform the same functions as you to perform specific functions....on the computer model, your keyboard may support the following ways: ● Using touch gestures (select models only) ● Using the keyboard and mouse Select computer models have special action...
User Guide - Page 14
... an extended service. Unauthorized access to data and ongoing threats to the Windows operating system
8 Chapter 4 Protecting your computer Unauthorized access to your computer information.
4 Protecting your computer
Your computer includes features that you choose. These characters must be entered to authorize access to Setup Utility, Administrator password BIOS settings, and other...
User Guide - Page 15
...sure that are still having trouble, contact support.
Computer does not start
Symptom
Possible solution
Error message: hard 1.
or -
or -
Contact support (regardless of the screen, and then select Restart.
-
Select the Power icon in the lower-right corner of whether Windows started or not). 5 Troubleshooting
If you have problems using your computer and suggest...
User Guide - Page 16
... sure that computer air vents are Adjust the monitor resolution setting in an exceedingly hot environment.
too large or too small...the mouse cable, and then restart the computer.
10 Chapter 5 Troubleshooting Right-click an empty area of your computer, and then restart...Press the Sleep button (select models only), or esc, to the back of the pins are bent, replace the monitor cable. ●...
User Guide - Page 19
...Troubleshoot common computer problems, and then select Troubleshoot audio playback.
Be sure that you connected powered speakers and that you connected the speakers to a better position. Internet access
Symptom
Cannot connect to the Internet. Run the wireless setup...Center window, select Set up modem and an...button (select models only), ...and sound 13 Replace the non-powered...instructions.
User Guide - Page 20
... to return the computer to update or roll back (for example, HP DVD Writer 640b). 4. Select the Driver tab. 5. You can also set restore points manually. To update a driver, select Update Driver, and then follow the on your problem. 1. To revert to add restore points manually: 1. See System Recovery on again. Software troubleshooting
Symptom
Possible solution
To resolve...
User Guide - Page 24
...set of creating recovery media takes some time to be used only with this computer. It is normal for your computer model... (typically one to bring up the boot menu. NOTE: The process of recovery media for discs to verify that were originally installed..., and then select HP Recovery Manager. Skip ...stored on -screen instructions. Press the power...If you the specific number of blank discs...
User Guide - Page 29
... Download Drivers. 3. To start HP PC Hardware Diagnostics UEFI: 1. When the diagnostic tool opens, use the keyboard arrow keys to determine whether the computer hardware is a Unified Extensible Firmware Interface (UEFI) that are provided in the following order: a.
or - Click Find Now to a USB device 23 In the Diagnostic section, click HP UEFI Support Environment...
User Guide - Page 31
.../go to get help you need with tools located on your computer and with hardware and software questions. HP Support Assistant provides useful troubleshooting and diagnostics information and includes the following information handy: ● Model number ● Product number ● Serial number ● Software build number ● Operating system ● Purchase date Please take...
User Guide - Page 32
...
If you intend to upgrade any problems setting up your system and turning it only after you set up your computer on , immediately contact HP support using the procedures given earlier in all countries or regions.) ● If a repair is the fastest method of repair, because many times we can easily replace many of your computer parts that the computer...
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