HP 19-2113w Support Question
HP 19-2113w Support Question
Find answers below for this question about HP 19-2113w.Need a HP 19-2113w manual? We have 2 online manuals for this item!
Question posted by Tombennett on December 15th, 2015
Screen Stays Black After Power Up.no Display At All
after power button is depressed sounds like a fan is running but no display at all.Display stays dark.Keyboard does not show any lights.
Current Answers
Answer #1: Posted by TechSupport101 on December 15th, 2015 8:20 AM
TechSupport101
Member since:
May 24th, 2013 Points: 12,171,305
Member since:
May 24th, 2013 Points: 12,171,305
Hi. Follow the troubleshooting steps here https://support.hp.com/us-en/document/bph04760
Related HP 19-2113w Manual Pages
User Guide - Page 5
... (select models only 4
3 Navigating the screen ...5 Using touch gestures ...5 Using the keyboard and mouse ...5
4 Protecting your computer ...8 Computer security features ...8
5 Troubleshooting ...9 Computer does not start ...9 Power ...10 Display (monitor) ...10 Keyboard and mouse (with cable) ...10 Keyboard and mouse (wireless) ...12 Speakers and sound ...13 Internet access ...13 Software...
User Guide - Page 9
... & Comfort Guide. Follow the on or damaged by unplugging the power cord from the AC outlet. These
environmental factors can be stepped on -screen instructions to download. When connecting all times. ● Disconnect power from the equipment by placing furniture on it is currently running. g. Find out what operating system and version your computer...
User Guide - Page 12
... Sleep.
Shows or hides the desktop. Opens the Devices charm.
To exit Sleep, briefly press the power button.
Begins, pauses, or resumes ...BD.
Opens the Share charm.
The display and other system components turn off and power is conserved. Switches between open apps....sound. Decreases speaker volume incrementally as long as you hold down the key.
6 Chapter 3 Navigating the screen...
User Guide - Page 15
...Display (monitor) on the keyboard. The following tables present some issues you might not be on. Restart the computer. Select the Power icon in the lower-right corner of the screen, and then select Restart. - Contact support (regardless of the screen, and then select Restart.
- The green power supply light...the computer, and then press the power button to turn on or start
Be sure that are not...
User Guide - Page 16
...power button until the computer turns off. Press the power button to the back of the desktop, and then click Screen resolution.
2.
Disconnect and reconnect the keyboard to turn the computer on again.
● The computer might be sure that the internal fan is not
lit
Press the power button on the screen...to the AC outlet. monitor power light is running. Inspect the monitor cable for...
User Guide - Page 17
...to save your computer. Press the power button to turn off the computer.
5. After the shutdown is the keyboard shortcut for the Save
command on the number keypad can be used. Keyboard and mouse (with cable) 11 ...Cursor does not respond to the arrow keys on the number keypad
Press num lock on the keyboard to turn off num lock, so that the arrow keys on most-not all open program...
User Guide - Page 19
...sound 13 Under Action Center, select Troubleshoot common computer problems, and then select Troubleshoot audio playback. Be sure that you connected powered speakers and that you connected the speakers to the audio-out (black) jack on -screen... the network adapter.
To resume from Sleep mode, press the Sleep button (select models only), or press esc.
doing so might have a dial-up ...
User Guide - Page 23
...power button to restart the computer and run HP Recovery Manager from the computer. 2. When the recovery is complete, turn off the computer, reconnect all data and programs you want to a removable disc or USB flash drive. NOTE: If your cursor to the lower-right corner of the
screen to display...monitor, keyboard, and mouse. If necessary, press and hold the power button for ...
User Guide - Page 24
...for your set . ● You may choose to store all open programs. 2. Press the power button to continue.
18 Chapter 6 System Recovery Use the arrow keys to select the USB device,.... NOTE: Some features might not be rejected if they are running System Recovery from media or from that were originally installed on -screen instructions.
5. If you are not defect-free. Creating recovery ...
User Guide - Page 26
...Follow the on -screen instructions. To run Disk Cleanup:
1....screen instructions. Frequently performing this automatically.
Make a backup of your system. Also, check for programs you first started your computer. 7 Maintenance
It is installed on page 16 for further details. Schedules and tasks
Follow these instructions at peak performance. Connect the computer to AC power...
User Guide - Page 27
...2.
Gently wipe the sides and the surface of the display using a small, battery-powered vacuum cleaner. (A battery-powered vacuum cleaner eliminates the risk of brands) ● ...powered external devices. Over time, dirt particles and cleaning agents can scratch the computer. To prevent electric shock or damage to components, do not spray cleaning agents or liquids directly on the screen...
User Guide - Page 33
... 20
O operating specifications 24
R recovery media
choosing 18 creating 18
S security features 8 support 25 system recovery
methods 16 options 16
T troubleshooting
computer does not start 9 display (monitor) 10 Internet access 13 keyboard and mouse
(wireless) 12 keyboard and mouse (with
cable) 10 power 10 software 14 speakers and sound 13
Index 27
Regulatory, Safety and Environmental Notices User Guide - Page 6
... the FCC logo (United States only) ...19 Products with wireless LAN devices 19 Australia telecom statement 19 Brazil notice ...20 Canadian notice ...20 European Union regulatory notices 20 Declaration of external HP power supply 14 Macrovision Corporation notice ...14
2 Regulatory notices for product with wireless functionality (EMF 21 Restrictions for desktops, thin clients and personal...
Regulatory, Safety and Environmental Notices User Guide - Page 17
... the ENERGY STAR logo are ENERGY STAR qualified per the applicable ENERGY STAR guidelines for battery disposal. The power management feature allows the computer to behave in the following logo appears on AC power: ● Turn off the display after a period of user inactivity. To take advantage of these potential energy savings, the...
Regulatory, Safety and Environmental Notices User Guide - Page 47
... Camera Chassis/Other Flash memory card reader Floppy disk drive Hard disk drive Headphones I/O PCAs Keyboard Liquid crystal display (LCD) panel Media (CD/DVD/floppy) Memory Motherboard, processor, heat sinks Mouse Optical disk drive Optional docking device Power adapter Power supply Remote control Smart card/Java™ card reader Speakers, external TV tuner USB...
Regulatory, Safety and Environmental Notices User Guide - Page 52
... of inactivity. The Power Management feature enables the computer to enter a low-power (or "sleep") mode after a period of inactivity:
Computer Within 30 minutes
Monitor/Integrated Display Within 15 minutes
44...created by reducing power consumption when not being used with the ENERGY STAR logo are ENERGY STAR-qualified per the applicable ENERGY STAR guidelines for desktops, thin clients and...
Regulatory, Safety and Environmental Notices User Guide - Page 53
... input devices (mouse, keyboard, and so on desktop computers, integrated desktop computers, small-scale servers...power settings for this product can be found at end-of-life: ● Mercury in the fluorescent lamp in the display LCD Disposal of mercury can be regulated because of in display... desktop or workstation, from the Start screen, type power, select Settings, and then select Power ...
Regulatory, Safety and Environmental Notices User Guide - Page 58
...for desktops, ...I/O PCAs
X
O
O
O
Power supply
X
O
O
O
Keyboard
X
O
O
O
Mouse
X
O
O
O
Chassis/Other
X
O
O
O
Fans
X
O
O
O
Internal/External ...Media Reading
X
O
O
O
Devices
External Control Devices
X
O
O
O
Cable
X
O
O
O
Hard Disk Drive
X
O
O
O
Display...
Regulatory, Safety and Environmental Notices User Guide - Page 62
... notices 4, 20
F Federal Communications
Commission desktops, thin clients and workstations notice 18 desktops, thin clients, workstations cables 18
desktops, thin clients, workstations modifications 18
notebook...
J Japan modem statement 13 Japan notice 6 Japan power cord notice 14 Japan restriction of hazardous
substances notice 42, 51
K keyboard notice 25
L labels, regulatory 1 laser safety notice...
Regulatory, Safety and Environmental Notices User Guide - Page 63
... U.S. modem statement 11 Ukraine restriction of hazardous
substances 42, 52 notices, desktops, thin clients and
workstations Federal Communications Commission 18
notices, notebook computers Federal Communications Commission 2
P power cord notice 14, 25
R recycling, electronic hardware and
battery 34
S ...14 volume level notice, headset and
earphone 25
W wireless LAN devices 3, 19, 20
Index 55
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