Network Guide
Page 2
...with respect to the purchaser of this product or third parties for damages resulting from the use of any options or any damages or problems arising from the use of the information contained herein. For the purposes of this copyright and license, "Info-ZIP" is version 2007.... All rights reserved. No patent liability is any means, mechanical, photocopying, recording, or otherwise, without the prior written permission of Seiko Epson Corporation. The definitive version of this document should be available at ftp://ftp.info-zip.org/pub/infozip/license.html indefinitely and a copy at...
...with respect to the purchaser of this product or third parties for damages resulting from the use of any options or any damages or problems arising from the use of the information contained herein. For the purposes of this copyright and license, "Info-ZIP" is version 2007.... All rights reserved. No patent liability is any means, mechanical, photocopying, recording, or otherwise, without the prior written permission of Seiko Epson Corporation. The definitive version of this document should be available at ftp://ftp.info-zip.org/pub/infozip/license.html indefinitely and a copy at...
Network Guide
Page 5
EpsonNet Config with Web Browser 30 About EpsonNet Config 30 Configuring the Network Interface Using EpsonNet Config With a Web Browser . 32 Opening Screen 35 Chapter 4 Troubleshooting General Problems 37 Chapter 5 Tips for Administrators Network Setup Menu 39 Setting an IP Address on the Printer's Control Panel 39 Uninstalling Software 41 Windows Vista 41 Windows XP 41 Mac OS X 41 Index 5
EpsonNet Config with Web Browser 30 About EpsonNet Config 30 Configuring the Network Interface Using EpsonNet Config With a Web Browser . 32 Opening Screen 35 Chapter 4 Troubleshooting General Problems 37 Chapter 5 Tips for Administrators Network Setup Menu 39 Setting an IP Address on the Printer's Control Panel 39 Uninstalling Software 41 Windows Vista 41 Windows XP 41 Mac OS X 41 Index 5
Network Guide
Page 37
... "EpsonNet Config cannot be wrong. appears when you have added or deleted protocols after installing EpsonNet Config. Chapter 4 Troubleshooting General Problems Cannot configure the network interface or cannot print from the network. Cause What to do You have assigned the IP address to ... "Printing a Network Status Sheet" on the computer, but you can print a status sheet, as the computer. Cause What to the printer by Automatic Private IP Addressing (APIPA). See "Uninstalling Software" on the computer. Cause What to the computer manually, but its IP address...
... "EpsonNet Config cannot be wrong. appears when you have added or deleted protocols after installing EpsonNet Config. Chapter 4 Troubleshooting General Problems Cannot configure the network interface or cannot print from the network. Cause What to do You have assigned the IP address to ... "Printing a Network Status Sheet" on the computer, but you can print a status sheet, as the computer. Cause What to the printer by Automatic Private IP Addressing (APIPA). See "Uninstalling Software" on the computer. Cause What to the computer manually, but its IP address...
Network Guide
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P Password, EpsonNet Config with Web Browser, 36 Printer driver installing in Macintosh, 27 to 28 installing in Windows Vista, 19 to 21 installing in Windows XP, 22 to 26 Problems, solving, 37 to 38 Protocols, 7 R Rendezvous printing, 28 Resetting network interface, 36 RJ-45 connector, Network connector, 9 Router, 33 S Setting the IP address...
P Password, EpsonNet Config with Web Browser, 36 Printer driver installing in Macintosh, 27 to 28 installing in Windows Vista, 19 to 21 installing in Windows XP, 22 to 26 Problems, solving, 37 to 38 Protocols, 7 R Rendezvous printing, 28 Resetting network interface, 36 RJ-45 connector, Network connector, 9 Router, 33 S Setting the IP address...
Printer Guide
Page 2
...of this information as Original Epson Products or Epson Approved Products by purchaser or third parties as a result of: accident, misuse, or abuse of Seiko Epson Corporation. Epson disclaims any consumable products other printers. Legal Notices Neither Seiko Epson Corporation nor its affiliates shall... ePlaten are registered trademarks; Trademarks Epson, Epson Stylus, UltraChrome, and MicroWeave are service marks of any options or any and all rights in any form or by any damages or problems arising from the use with Seiko Epson Corporation's operating and maintenance instructions...
...of this information as Original Epson Products or Epson Approved Products by purchaser or third parties as a result of: accident, misuse, or abuse of Seiko Epson Corporation. Epson disclaims any consumable products other printers. Legal Notices Neither Seiko Epson Corporation nor its affiliates shall... ePlaten are registered trademarks; Trademarks Epson, Epson Stylus, UltraChrome, and MicroWeave are service marks of any options or any and all rights in any form or by any damages or problems arising from the use with Seiko Epson Corporation's operating and maintenance instructions...
Printer Guide
Page 8
... Installing the New Cutter 167 Replacing the Maintenance Tank 169 Cleaning the Printer 171 Transporting or Storing the Printer 173 Preparing the Printer for Shipment 173 Moving the Printer on the Stand 175 Setting Up the Printer After Transportation 176 6 Solving Problems 177 Diagnosing Problems 177 Checking Error Messages and Lights 178 Improving Print Quality 182 Solving...
... Installing the New Cutter 167 Replacing the Maintenance Tank 169 Cleaning the Printer 171 Transporting or Storing the Printer 173 Preparing the Printer for Shipment 173 Moving the Printer on the Stand 175 Setting Up the Printer After Transportation 176 6 Solving Problems 177 Diagnosing Problems 177 Checking Error Messages and Lights 178 Improving Print Quality 182 Solving...
Printer Guide
Page 11
... how to maintain your printer to keep it to your printer for setting up and using your printer on a network. Warnings, Cautions, Notes, and Tips Please follow these guidelines as you have a problem. Notes contain important information about the printer, drivers, and utility software... information, see the following: • The Quick Reference Guide provides a handy summary of your printer. 11 Introduction This Printer Guide provides important information on setting up and using your printer, loading paper, using the Epson® printer drivers, and replacing ink cartridges.
... how to maintain your printer to keep it to your printer for setting up and using your printer on a network. Warnings, Cautions, Notes, and Tips Please follow these guidelines as you have a problem. Notes contain important information about the printer, drivers, and utility software... information, see the following: • The Quick Reference Guide provides a handy summary of your printer. 11 Introduction This Printer Guide provides important information on setting up and using your printer, loading paper, using the Epson® printer drivers, and replacing ink cartridges.
Printer Guide
Page 13
...-ROM or DVD drive for solutions to common problems. You can download drivers, firmware, and documentation, get FAQs and troubleshooting advice, or e-mail Epson with your questions. Macintosh System Requirements To use your printer in either a stand-alone or peer-to-peer... network environment, your printer serial number and proof of professional printing products through Friday. Dial...
...-ROM or DVD drive for solutions to common problems. You can download drivers, firmware, and documentation, get FAQs and troubleshooting advice, or e-mail Epson with your questions. Macintosh System Requirements To use your printer in either a stand-alone or peer-to-peer... network environment, your printer serial number and proof of professional printing products through Friday. Dial...
Printer Guide
Page 77
... very thin or very thick stock, you may need to WIDER. Press r again to the selected setting. 6. STANDARD is finished, the sheet stays in the printer. 10. Press to WIDE. Print your paper is the default setting. If you print on unusually thick or thin paper, you may need to move... remove your print, press the d button while holding the sheet. Press r. Press the button to change the settings. 8. Press r Menu. 2. If that doesn't solve the problem, try changing the PLATEN GAP setting to exit the menu. 77 STANDARD is flat.
... very thin or very thick stock, you may need to WIDER. Press r again to the selected setting. 6. STANDARD is finished, the sheet stays in the printer. 10. Press to WIDE. Print your paper is the default setting. If you print on unusually thick or thin paper, you may need to move... remove your print, press the d button while holding the sheet. Press r. Press the button to change the settings. 8. Press r Menu. 2. If that doesn't solve the problem, try changing the PLATEN GAP setting to exit the menu. 77 STANDARD is flat.
Printer Guide
Page 148
Click the Utility tab, then click the Speed and Progress button. 148 | Printing With Epson Drivers for a few minutes while printing. Use this setting if print speed is faster ...is not recommended unless you experience conflicts with other software. • Always spool RAW datatype lets you can avoid certain problems, such as a cache. You see this option is displayed when you can use the Speed and Progress utility to ... instead of the progress meter during printing, you send a print job. • Disable EPSON Status Monitor 3 disables the printer software utilities.
Click the Utility tab, then click the Speed and Progress button. 148 | Printing With Epson Drivers for a few minutes while printing. Use this setting if print speed is faster ...is not recommended unless you experience conflicts with other software. • Always spool RAW datatype lets you can avoid certain problems, such as a cache. You see this option is displayed when you can use the Speed and Progress utility to ... instead of the progress meter during printing, you send a print job. • Disable EPSON Status Monitor 3 disables the printer software utilities.
Printer Guide
Page 150
... the Shortcut Icon checkbox. Select the notification options you want a Status Monitor 3 icon to appear on your settings. 150 150 | Printing With Epson Drivers for Windows Setting Monitoring Preferences You can simply double-click the icon to open the Status Monitor 3 window or right-click it . 5. ...Select Allow monitoring of shared printers if your printer is enabled, you can choose when and how you want to be notified of problems, whether you want to use . Click OK to save your Windows taskbar, and whether you ...
... the Shortcut Icon checkbox. Select the notification options you want a Status Monitor 3 icon to appear on your settings. 150 150 | Printing With Epson Drivers for Windows Setting Monitoring Preferences You can simply double-click the icon to open the Status Monitor 3 window or right-click it . 5. ...Select Allow monitoring of shared printers if your printer is enabled, you can choose when and how you want to be notified of problems, whether you want to use . Click OK to save your Windows taskbar, and whether you ...
Printer Guide
Page 177
... and lights • Improving print quality • Solving operational problems • Solving miscellaneous printing problems • Solving paper problems, including clearing paper jams • Uninstalling and reinstalling the printer driver Diagnosing Problems The printer includes a number of the suggested solutions in this chapter solve your problem, contact Epson as described under "Where To Get Help" on the control...
... and lights • Improving print quality • Solving operational problems • Solving miscellaneous printing problems • Solving paper problems, including clearing paper jams • Uninstalling and reinstalling the printer driver Diagnosing Problems The printer includes a number of the suggested solutions in this chapter solve your problem, contact Epson as described under "Where To Get Help" on the control...
Printer Guide
Page 178
...button LCD display Left arrow or paper source button When your paper runs out, ink is flat. Make sure the paper is low, or a problem occurs, a message appears on the LCD display, and the lights on the control panel come on or flash. Note the error number, then turn...correctly. The number 3000 indicates that doesn't support borderless printing is loaded. If the message remains after restarting the printer several times, contact Epson as described on the printer and in the printer driver or load different paper. Change the setting in the driver do not match. The sheet size is not ...
...button LCD display Left arrow or paper source button When your paper runs out, ink is flat. Make sure the paper is low, or a problem occurs, a message appears on the LCD display, and the lights on the control panel come on or flash. Note the error number, then turn...correctly. The number 3000 indicates that doesn't support borderless printing is loaded. If the message remains after restarting the printer several times, contact Epson as described on the printer and in the printer driver or load different paper. Change the setting in the driver do not match. The sheet size is not ...
Printer Guide
Page 179
...(RECOMMENDED) NO Not enough ink or not enough maintenance tank capacity for your printer. COMMAND ERROR CHECK DRIVER SETTINGS You may be using the wrong printer driver. see page 159. 179 Epson ink cartridge; If cleaning doesn't start, cancel printing from the computer. Close... the front cover. CLEANING ERROR NOT ENOUGH INK OR SPACE IN MAINT TANK. Solving Problems | 179 Message Explanation Response...
...(RECOMMENDED) NO Not enough ink or not enough maintenance tank capacity for your printer. COMMAND ERROR CHECK DRIVER SETTINGS You may be using the wrong printer driver. see page 159. 179 Epson ink cartridge; If cleaning doesn't start, cancel printing from the computer. Close... the front cover. CLEANING ERROR NOT ENOUGH INK OR SPACE IN MAINT TANK. Solving Problems | 179 Message Explanation Response...
Printer Guide
Page 180
...printer part may be incorrectly installed. maintenance tank. For the Pro 9900, note which tank is nearly full; installed. See page 159. described on page 13. see page 169. 180 MAINTENANCE TANK FULL REPLACE THE MAINTENANCE TANK The maintenance tank is almost Make sure you have a replacement full. 180 | Solving Problems... tank may need to install an ink cartridge that cannot be Note the code number and contact Epson as replaced soon. For the Pro 9900, note which tank is full; see page 159. NO MAINTENANCE TANK INSTALL THE MAINTENANCE TANK Maintenance...
...printer part may be incorrectly installed. maintenance tank. For the Pro 9900, note which tank is nearly full; installed. See page 159. described on page 13. see page 169. 180 MAINTENANCE TANK FULL REPLACE THE MAINTENANCE TANK The maintenance tank is almost Make sure you have a replacement full. 180 | Solving Problems... tank may need to install an ink cartridge that cannot be Note the code number and contact Epson as replaced soon. For the Pro 9900, note which tank is full; see page 159. NO MAINTENANCE TANK INSTALL THE MAINTENANCE TANK Maintenance...
Printer Guide
Page 181
Solving Problems | 181 Message NOT ENOUGH EMPTY SPACE REPLACE THE RIGHT SIDE MAINTENANCE TANK NOZZLE CHECK ERROR PRESS THE BUTTON NOZZLE CLOG DETECTED NOT ENOUGH INK OR SPACE IN MAINT TANK PAPER CUT ERROR REMOVE UNCUT PAPER PAPER EJECT ERROR REMOVE PAPER FROM PRINTER PAPER ERROR LOAD PAPER ... be blunt or incorrectly installed. Roll paper is used with no paper loaded. button, then reload paper Paper has jammed in the printer. The button has been pressed. Press the button to tank capacity for head cleaning. If necessary, cancel cleaning from the computer, then restart...
Solving Problems | 181 Message NOT ENOUGH EMPTY SPACE REPLACE THE RIGHT SIDE MAINTENANCE TANK NOZZLE CHECK ERROR PRESS THE BUTTON NOZZLE CLOG DETECTED NOT ENOUGH INK OR SPACE IN MAINT TANK PAPER CUT ERROR REMOVE UNCUT PAPER PAPER EJECT ERROR REMOVE PAPER FROM PRINTER PAPER ERROR LOAD PAPER ... be blunt or incorrectly installed. Roll paper is used with no paper loaded. button, then reload paper Paper has jammed in the printer. The button has been pressed. Press the button to tank capacity for head cleaning. If necessary, cancel cleaning from the computer, then restart...
Printer Guide
Page 182
... RESTART THE PRINTER You tried to print while an error Press the P Power button to turn it back on. See page 158 for instructions. • Align the print head. 182 | Solving Problems Message Explanation Response PAPER SETTING ERROR CHECK THE PAPER SOURCE IN THE DRIVER ...SETTINGS AND LOAD PAPER CORRECTLY The paper source selected in the printer driver and the control panel do not match. Improving Print Quality You...
... RESTART THE PRINTER You tried to print while an error Press the P Power button to turn it back on. See page 158 for instructions. • Align the print head. 182 | Solving Problems Message Explanation Response PAPER SETTING ERROR CHECK THE PAPER SOURCE IN THE DRIVER ...SETTINGS AND LOAD PAPER CORRECTLY The paper source selected in the printer driver and the control panel do not match. Improving Print Quality You...
Printer Guide
Page 183
...the High Speed setting. ◗ Align the print head; Check these suggestions help, try the solutions in the printer software is correct. ◗ If you're using it for overlapping dark lines. ◗ If you've....) Replace ink cartridges if necessary, as SuperPhoto - 2880x1440dpi. ◗ If you replace ink cartridges with the printer turned off the High Speed setting. ◗ Make sure the Media Type setting in the following table. If.... (If you 're using a third-party RIP and non-Epson media, see page 158. 183 Solving Problems | 183 Problem Your print has horizontal banding.
...the High Speed setting. ◗ Align the print head; Check these suggestions help, try the solutions in the printer software is correct. ◗ If you're using it for overlapping dark lines. ◗ If you've....) Replace ink cartridges if necessary, as SuperPhoto - 2880x1440dpi. ◗ If you replace ink cartridges with the printer turned off the High Speed setting. ◗ Make sure the Media Type setting in the following table. If.... (If you 're using a third-party RIP and non-Epson media, see page 158. 183 Solving Problems | 183 Problem Your print has horizontal banding.
Printer Guide
Page 184
184 | Solving Problems Problem Your print is low, as described on page 159. ◗ Run a nozzle check and cleaning cycle. See page 83. ◗ Make sure the Media Type setting in the printer software is correct. ◗ If you are correct. 184 You may need to adjust... application or printer software are using the color management features in Photoshop or another application, you must turn off color management in the Paper Configuration utility. ◗ If you're using a third-party RIP or non-Epson media, custom color profiles will give you the best color reproduction. ◗...
184 | Solving Problems Problem Your print is low, as described on page 159. ◗ Run a nozzle check and cleaning cycle. See page 83. ◗ Make sure the Media Type setting in the printer software is correct. ◗ If you are correct. 184 You may need to adjust... application or printer software are using the color management features in Photoshop or another application, you must turn off color management in the Paper Configuration utility. ◗ If you're using a third-party RIP or non-Epson media, custom color profiles will give you the best color reproduction. ◗...
Printer Guide
Page 185
... Problem Your print has gaps or appears faint. Use your paper. When you replace ink cartridges with a custom paper configuration, be sure to return the setting to adjust the paper thickness setting, drying time, or color density. Wipe the paper path area of the printer with a custom paper...; Your paper doesn't meet the required specifications or wasn't stored in the control panel menu. Solution ◗ Check the expiration date printed on non-Epson media, you 're done printing with a soft, clean cloth. When you may need to standard (STD). ◗ The PLATEN GAP setting is ...
... Problem Your print has gaps or appears faint. Use your paper. When you replace ink cartridges with a custom paper configuration, be sure to return the setting to adjust the paper thickness setting, drying time, or color density. Wipe the paper path area of the printer with a custom paper...; Your paper doesn't meet the required specifications or wasn't stored in the control panel menu. Solution ◗ Check the expiration date printed on non-Epson media, you 're done printing with a soft, clean cloth. When you may need to standard (STD). ◗ The PLATEN GAP setting is ...