User Guide
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Table of Contents Using the Printer with a Network 61 Uninstalling Printer Drivers 65 Routine Maintenance 66 When to Replace Ink Tank and Maintain Print Head 67 Replacing an Ink Tank ...Printing the Nozzle Check Pattern 73 Print Head Cleaning 77 Print Head Deep Cleaning 80 Cleaning the Paper Feed Roller 83 Transporting the Printer 84 Printing Media 88 Compatible Media Types 89 Envelopes ...91 High Resolution Paper HR-101N 95 Glossy Photo Paper GP-301/GP... 108 Matte Photo Paper MP-101 111 Transparencies CF-102 113 T-Shirt Transfers TR-201 115 Banner Paper 117 Troubleshooting 120 3
Table of Contents Using the Printer with a Network 61 Uninstalling Printer Drivers 65 Routine Maintenance 66 When to Replace Ink Tank and Maintain Print Head 67 Replacing an Ink Tank ...Printing the Nozzle Check Pattern 73 Print Head Cleaning 77 Print Head Deep Cleaning 80 Cleaning the Paper Feed Roller 83 Transporting the Printer 84 Printing Media 88 Compatible Media Types 89 Envelopes ...91 High Resolution Paper HR-101N 95 Glossy Photo Paper GP-301/GP... 108 Matte Photo Paper MP-101 111 Transparencies CF-102 113 T-Shirt Transfers TR-201 115 Banner Paper 117 Troubleshooting 120 3
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Troubleshooting • Cannot Install the Printer Driver • Print Quality is Poor or Contains Errors • Printer Does Not Start or Stops During Print Jobs • Paper Does Not Feed Properly or Paper Jams • The POWER Lamp Flashes Orange • An Error Message is Displayed on the Screen • Problems Unique to Windows Windows • Problems Unique to the Macintosh Macintosh Troubleshooting 120
Troubleshooting • Cannot Install the Printer Driver • Print Quality is Poor or Contains Errors • Printer Does Not Start or Stops During Print Jobs • Paper Does Not Feed Properly or Paper Jams • The POWER Lamp Flashes Orange • An Error Message is Displayed on the Screen • Problems Unique to Windows Windows • Problems Unique to the Macintosh Macintosh Troubleshooting 120
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... cannot be unstable and this will prevent the printer driver from being installed. Cannot Install the Printer Driver Troubleshooting s Follow the installation procedure correctly. If the printer driver was forcibly terminated due to an error in the Quick Start Guide. Install the printer driver carefully following the procedures described in Windows, Windows may be installed...
... cannot be unstable and this will prevent the printer driver from being installed. Cannot Install the Printer Driver Troubleshooting s Follow the installation procedure correctly. If the printer driver was forcibly terminated due to an error in the Quick Start Guide. Install the printer driver carefully following the procedures described in Windows, Windows may be installed...
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... If you are no problems with the CD-ROM, contact a Canon service representative. In Windows, use Windows Explorer to ensure that the CD-ROM icon is a problem with the Setup Software & User's Guide CD-ROM. Cannot Install the Printer Driver 122 s Confirm that there are typing in the... double-click the CD-ROM icon. In a Macintosh, check that the CD-ROM can be read. If there is visible. Troubleshooting s If the Installer for the printer driver does not start up automatically when you must specify the CD-ROM drive letter and the installation program ("MSetup.exe"). The ...
... If you are no problems with the CD-ROM, contact a Canon service representative. In Windows, use Windows Explorer to ensure that the CD-ROM icon is a problem with the Setup Software & User's Guide CD-ROM. Cannot Install the Printer Driver 122 s Confirm that there are typing in the... double-click the CD-ROM icon. In a Macintosh, check that the CD-ROM can be read. If there is visible. Troubleshooting s If the Installer for the printer driver does not start up automatically when you must specify the CD-ROM drive letter and the installation program ("MSetup.exe"). The ...
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... the size of the space on the hard disk. Print Quality is EMF, follow the procedure below. 1 Open the Printer Properties Dialog Box. 2 On the Main tab, select Custom as the Print Quality setting, and Click Set... For Windows XP and Windows 2000, if the ... it may need to Windows". First, check the Page Size setting in the Printer Properties dialog box for Windows or the Page Setup dialog box for Macintosh. You may be able to print due to End of Job Troubleshooting s Confirm the Page Size setting matches the size of free space...
... the size of the space on the hard disk. Print Quality is EMF, follow the procedure below. 1 Open the Printer Properties Dialog Box. 2 On the Main tab, select Custom as the Print Quality setting, and Click Set... For Windows XP and Windows 2000, if the ... it may need to Windows". First, check the Page Size setting in the Printer Properties dialog box for Windows or the Page Setup dialog box for Macintosh. You may be able to print due to End of Job Troubleshooting s Confirm the Page Size setting matches the size of free space...
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...settings and environmental differences can also affect how colors appear on the Main tab. When an ink tank runs out of paper loaded in the printer. If you are working in a Macintosh environment, select Photo or Graphic for the Print Mode in the methods used to produce colors. ...; Printed colors may not match screen colors perfectly due to basic differences in the Print dialog box. Colors are Unclear Troubleshooting s Confirm the Media Type setting in the printer driver matches the type of ink, replace it with a new one. Print Quality is installed. s Confirm...
...settings and environmental differences can also affect how colors appear on the Main tab. When an ink tank runs out of paper loaded in the printer. If you are working in a Macintosh environment, select Photo or Graphic for the Print Mode in the methods used to produce colors. ...; Printed colors may not match screen colors perfectly due to basic differences in the Print dialog box. Colors are Unclear Troubleshooting s Confirm the Media Type setting in the printer driver matches the type of ink, replace it with a new one. Print Quality is installed. s Confirm...
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Follow the instructions on the screen. Print Quality is Poor or Contains Errors 128 Straight Lines are Misaligned Troubleshooting s Align the print head. Ensure you align the print head every time you install a new print head. Windows 1 Open the Printer Properties dialog box. 2 Click the Maintenance tab. 3 Click Print Head Alignment.
Follow the instructions on the screen. Print Quality is Poor or Contains Errors 128 Straight Lines are Misaligned Troubleshooting s Align the print head. Ensure you align the print head every time you install a new print head. Windows 1 Open the Printer Properties dialog box. 2 Click the Maintenance tab. 3 Click Print Head Alignment.
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Windows 1 Open the Printer Properties dialog box. 2 On the Main tab, click High for the Print Quality setting. s In the printer driver settings, select a higher print quality setting. Print Quality is Poor or Contains Errors 130 Troubleshooting Macintosh 1 Open the Print dialog box. 2 For Print Mode, select Manual and then click Details. 3 Click the Quality icon and then drag the Print Quality slide bar to the Fine end.
Windows 1 Open the Printer Properties dialog box. 2 On the Main tab, click High for the Print Quality setting. s In the printer driver settings, select a higher print quality setting. Print Quality is Poor or Contains Errors 130 Troubleshooting Macintosh 1 Open the Print dialog box. 2 For Print Mode, select Manual and then click Details. 3 Click the Quality icon and then drag the Print Quality slide bar to the Fine end.
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s Reduce the Intensity setting in the printer driver and try printing again. Print Quality is Poor or Contains Errors 131 Windows 1 Open the Printer Properties dialog box. 2 On the Main tab, select Manual for Color Adjustment, and then click Set. 3 Drag the Intensity slide bar to print images that require a lot of ink, (i.e. Printed Paper Curls or Ink Blots Troubleshooting s Use high resolution paper or photo paper to adjust the intensity. pictures with intense colors or photographs).
s Reduce the Intensity setting in the printer driver and try printing again. Print Quality is Poor or Contains Errors 131 Windows 1 Open the Printer Properties dialog box. 2 On the Main tab, select Manual for Color Adjustment, and then click Set. 3 Drag the Intensity slide bar to print images that require a lot of ink, (i.e. Printed Paper Curls or Ink Blots Troubleshooting s Use high resolution paper or photo paper to adjust the intensity. pictures with intense colors or photographs).
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Windows 1 Open the Printer Properties dialog box. 2 Click the Maintenance tab. 3 Click Custom Settings to pause after each printed sheet from the output tray as soon as it is printed, or set the Ink Drying Wait Time. You can either remove each sheet has printed. Print Quality is Poor or Contains Errors 133 Back of Paper is Smudged Troubleshooting s If the next page prints before the ink is dry, set the Ink Drying Wait Time to open the Custom Setting dialog box. 4 Set the Ink Drying Wait Time, and then click Send.
Windows 1 Open the Printer Properties dialog box. 2 Click the Maintenance tab. 3 Click Custom Settings to pause after each printed sheet from the output tray as soon as it is printed, or set the Ink Drying Wait Time. You can either remove each sheet has printed. Print Quality is Poor or Contains Errors 133 Back of Paper is Smudged Troubleshooting s If the next page prints before the ink is dry, set the Ink Drying Wait Time to open the Custom Setting dialog box. 4 Set the Ink Drying Wait Time, and then click Send.
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Follow the procedure below. 1 Load sheets of the printer. Troubleshooting Macintosh 1 Open the Page Setup dialog box. 2 Click the Utilities button. 3 Select Custom Settings form the pull-down the RESUME/CANCEL button until the POWER lamp flashes three times, and release the button. 3 Repeat this operation until there are no more smudges on the test page. Print Quality is Poor or Contains Errors 134 s You may need to clean some internal parts of A4 or Letter plain paper in the printer. 2 Hold down menu. 4 Select Pause between pages., and then click Send.
Follow the procedure below. 1 Load sheets of the printer. Troubleshooting Macintosh 1 Open the Page Setup dialog box. 2 Click the Utilities button. 3 Select Custom Settings form the pull-down the RESUME/CANCEL button until the POWER lamp flashes three times, and release the button. 3 Repeat this operation until there are no more smudges on the test page. Print Quality is Poor or Contains Errors 134 s You may need to clean some internal parts of A4 or Letter plain paper in the printer. 2 Hold down menu. 4 Select Pause between pages., and then click Send.
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Windows 1 Open the Printer Properties dialog box. 2 On the Main tab, select Manual for Color Adjustment, and then click Set. 3 Drag the Intensity slide bar to set the intensity. ... or Contains Errors 136 When printing an image with high intensity, especially on plain paper, the paper may cause the printed surface to become wavy. Troubleshooting s Reduce the Intensity setting in the printer driver and try printing again.
Windows 1 Open the Printer Properties dialog box. 2 On the Main tab, select Manual for Color Adjustment, and then click Set. 3 Drag the Intensity slide bar to set the intensity. ... or Contains Errors 136 When printing an image with high intensity, especially on plain paper, the paper may cause the printed surface to become wavy. Troubleshooting s Reduce the Intensity setting in the printer driver and try printing again.
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Colors are Uneven or Streaked Troubleshooting s Increase the print quality setting in the printer driver settings. Print Quality is Poor or Contains Errors 138 Macintosh 1 Open the Print dialog box. 2 For Print Mode, select Manual and then click Details. 3 Click the Quality icon and then drag the Print Quality slide bar to the Fine end. Windows 1 Open the Printer Properties dialog box. 2 On the Main tab, click High for the Print Quality setting.
Colors are Uneven or Streaked Troubleshooting s Increase the print quality setting in the printer driver settings. Print Quality is Poor or Contains Errors 138 Macintosh 1 Open the Print dialog box. 2 For Print Mode, select Manual and then click Details. 3 Click the Quality icon and then drag the Print Quality slide bar to the Fine end. Windows 1 Open the Printer Properties dialog box. 2 On the Main tab, click High for the Print Quality setting.
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Troubleshooting Windows 1 Open the Printer Properties dialog box. 2 On the Main tab, select Custom for the Print Quality setting, and click Set. 3 Click Diffusion for the Halftoning setting. Print Quality is Poor or Contains Errors 139 Macintosh 1 Open the Print dialog box. 2 For Print Mode, select Manual and then click Details. 3 Click the Quality icon and then click Diffusion for the Halftoning setting. s Set the halftoning method to Diffusion in the printer driver settings.
Troubleshooting Windows 1 Open the Printer Properties dialog box. 2 On the Main tab, select Custom for the Print Quality setting, and click Set. 3 Click Diffusion for the Halftoning setting. Print Quality is Poor or Contains Errors 139 Macintosh 1 Open the Print dialog box. 2 For Print Mode, select Manual and then click Details. 3 Click the Quality icon and then click Diffusion for the Halftoning setting. s Set the halftoning method to Diffusion in the printer driver settings.
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Troubleshooting Printer Does Not Start or Stops During Print Jobs • Printing Does Not Start • Printing Stops Before It is Completed • Printer Moves But Does Not Print • Print Head Holder Does Not Move to the Centre Printer Does Not Start or Stops During Print Jobs 140
Troubleshooting Printer Does Not Start or Stops During Print Jobs • Printing Does Not Start • Printing Stops Before It is Completed • Printer Moves But Does Not Print • Print Head Holder Does Not Move to the Centre Printer Does Not Start or Stops During Print Jobs 140
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... Note ® If you are using a switch box or other device, remove and reconnect the printer directly to the computer. Printing Does Not Start Troubleshooting s Ensure the printer is initialising. Replace the cable(s) and try printing again. Note ® When printing a large amount... of data such as a photo or graphics, it to begin printing. s Ensure the printer is now successful, there may...
... Note ® If you are using a switch box or other device, remove and reconnect the printer directly to the computer. Printing Does Not Start Troubleshooting s Ensure the printer is initialising. Replace the cable(s) and try printing again. Note ® When printing a large amount... of data such as a photo or graphics, it to begin printing. s Ensure the printer is now successful, there may...
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Printer Does Not Start or Stops During Print Jobs 142 The print job is any print jobs remain, delete them. Troubleshooting Windows 1 Open the Printer Properties Dialog Box from the Start menu. 2 Click the Utility tab, and click Start Status Monitor. 3 Click Display Print Queue on the BJ Status Monitor. 4 Select Cancel All Documents from the application menu. 2 Click to select an undesired document and click . Macintosh 1 Open the BJ Print Monitor from the Printer menu. Restart the computer, and if any problem with the computer. s Check whether there is deleted.
Printer Does Not Start or Stops During Print Jobs 142 The print job is any print jobs remain, delete them. Troubleshooting Windows 1 Open the Printer Properties Dialog Box from the Start menu. 2 Click the Utility tab, and click Start Status Monitor. 3 Click Display Print Queue on the BJ Status Monitor. 4 Select Cancel All Documents from the application menu. 2 Click to select an undesired document and click . Macintosh 1 Open the BJ Print Monitor from the Printer menu. Restart the computer, and if any problem with the computer. s Check whether there is deleted.
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... Stops During Print Jobs 143 In Windows, ensure that i850 is selected in the Print dialog box. In Macintosh, ensure that Canon i850 is selected in the Chooser. Note ® In Windows, you can set correctly. Troubleshooting s Ensure the printer port is set the Canon i850 as the printer port. Windows If using a USB cable, set "USBnnn" or...
... Stops During Print Jobs 143 In Windows, ensure that i850 is selected in the Print dialog box. In Macintosh, ensure that Canon i850 is selected in the Chooser. Note ® In Windows, you can set correctly. Troubleshooting s Ensure the printer port is set the Canon i850 as the printer port. Windows If using a USB cable, set "USBnnn" or...
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... print job at a convenient time and turn the printer off and wait for long time. The print head can become extremely hot. Do not touch the print head or nearby components. Printing Stops Before It is Completed Troubleshooting s Check the status of black ink on plain ...paper, the printer will sometimes pause. In either case, simply wait until the processing is processing data. Caution ® Inside...
... print job at a convenient time and turn the printer off and wait for long time. The print head can become extremely hot. Do not touch the print head or nearby components. Printing Stops Before It is Completed Troubleshooting s Check the status of black ink on plain ...paper, the printer will sometimes pause. In either case, simply wait until the processing is processing data. Caution ® Inside...
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...s Ensure that you install them . s Check the protective tape has been removed from around the ink tank. Printer Does Not Start or Stops During Print Jobs 145 Printer Moves But Does Not Print Troubleshooting s Check the ink tanks. s Ensure that ink is being output normally. ¬ Print Head Cleaning ¬... the Nozzle Check Pattern If the problem is plenty of ink but the printer does not print, clean the print head. If empty, replace them . s If there is not resolved by cleaning the print head several times, the print head may be worn out. Contact a Canon service facility.
...s Ensure that you install them . s Check the protective tape has been removed from around the ink tank. Printer Does Not Start or Stops During Print Jobs 145 Printer Moves But Does Not Print Troubleshooting s Check the ink tanks. s Ensure that ink is being output normally. ¬ Print Head Cleaning ¬... the Nozzle Check Pattern If the problem is plenty of ink but the printer does not print, clean the print head. If empty, replace them . s If there is not resolved by cleaning the print head several times, the print head may be worn out. Contact a Canon service facility.