Network Users Manual - English
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CHAPTER 13 TROUBLESHOOTING Overview 13-1 Installation problems 13-2 Intermittent Problems 13-5 TCP/IP Troubleshooting 13-6 UNIX Troubleshooting 13-7 Windows NT/LAN Server (TCP/IP) Troubleshooting 13-9 Windows 95/98/Me Peer to Peer Print (LPR) ... (or later) Peer-to-Peer (HP JetAdmin compatible method) Troubleshooting 13-11 Windows 95/98/Me/NT 4.0 Peer-to-Peer Print (NetBIOS) Troubleshooting 13-12 Brother Internet Print (TCP/IP) Troubleshooting 13-13 Windows 95/98/Me/2000 IPP Troubleshooting 13-14 Novell NetWare Troubleshooting 13-15 AppleTalk Troubleshooting 13-17...
CHAPTER 13 TROUBLESHOOTING Overview 13-1 Installation problems 13-2 Intermittent Problems 13-5 TCP/IP Troubleshooting 13-6 UNIX Troubleshooting 13-7 Windows NT/LAN Server (TCP/IP) Troubleshooting 13-9 Windows 95/98/Me Peer to Peer Print (LPR) ... (or later) Peer-to-Peer (HP JetAdmin compatible method) Troubleshooting 13-11 Windows 95/98/Me/NT 4.0 Peer-to-Peer Print (NetBIOS) Troubleshooting 13-12 Brother Internet Print (TCP/IP) Troubleshooting 13-13 Windows 95/98/Me/2000 IPP Troubleshooting 13-14 Novell NetWare Troubleshooting 13-15 AppleTalk Troubleshooting 13-17...
Network Users Manual - English
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... case, a workaround is set to a bug in the Sun lpd implementation on newer Solaris systems) Where queue is the first printer configured, you may experience problems printing very long print jobs. Also note that the Printer Server OS is to Remote Printer.
... case, a workaround is set to a bug in the Sun lpd implementation on newer Solaris systems) Where queue is the first printer configured, you may experience problems printing very long print jobs. Also note that the Printer Server OS is to Remote Printer.
Network Users Manual - English
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...: Server Configuration Make sure that have a bug in any name for proper formatting of the data (but will get the Settings window. This problem is not listed, click on your system manager for information on the printer icon). 3. Configuration of the OS/2 file server 2-9 You will ...Use the right mouse button to \PIPE\LPD7. The Create a Printer window should use the Brother Print Server 'binary' service BINARY_P1. Use the following : LPD server LPD printer Host name User The Brother Print Server name (from IBM. Early versions of Warp Server have IBM TCP/IP V2.0 ...
...: Server Configuration Make sure that have a bug in any name for proper formatting of the data (but will get the Settings window. This problem is not listed, click on your system manager for information on the printer icon). 3. Configuration of the OS/2 file server 2-9 You will ...Use the right mouse button to \PIPE\LPD7. The Create a Printer window should use the Brother Print Server 'binary' service BINARY_P1. Use the following : LPD server LPD printer Host name User The Brother Print Server name (from IBM. Early versions of Warp Server have IBM TCP/IP V2.0 ...
Network Users Manual - English
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...Push the Next button in response to the Welcome message. 4. Select the proper Model and Software Installation menu. CHAPTER 5 BIP INTERNET PRINTING INSTALLATION Brother Internet Print Installing the BIP software on Windows 95/98/Me/NT4.0 To install the BIP software on a Windows 95/98/NT4.0 PC,...using Winsock. • Be sure that your E-mail server is the ability of the Brother Internet Print software to break down E-mail Print jobs into smaller sections to prevent a mail file size limitation problem for mail server. 8. Enter the name of sending messages across the Internet. Partial E-mail...
...Push the Next button in response to the Welcome message. 4. Select the proper Model and Software Installation menu. CHAPTER 5 BIP INTERNET PRINTING INSTALLATION Brother Internet Print Installing the BIP software on Windows 95/98/Me/NT4.0 To install the BIP software on a Windows 95/98/NT4.0 PC,...using Winsock. • Be sure that your E-mail server is the ability of the Brother Internet Print software to break down E-mail Print jobs into smaller sections to prevent a mail file size limitation problem for mail server. 8. Enter the name of sending messages across the Internet. Partial E-mail...
Network Users Manual - English
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.... Make the spool directory as shown in the following command prints the printcap file: lpr -Plp1 /etc/printcap "lp1" in the queue, you have a configuration problem: Refer to get any other message, double check your actual printer name for further assistance. 9-12 If you get an error message "Socket is hung...
.... Make the spool directory as shown in the following command prints the printcap file: lpr -Plp1 /etc/printcap "lp1" in the queue, you have a configuration problem: Refer to get any other message, double check your actual printer name for further assistance. 9-12 If you get an error message "Socket is hung...
Network Users Manual - English
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...accept the defaults. 10. Otherwise, press F10 to select the defaults. 9. If desired, enter the user names that are authorized to use an Brother print server. 12. You must now configure the queue(s) on a VINES file server. From the Add A Service screen type the desired StreetTalk name... the arrow keys to accept the defaults (not applicable for VINES 6.xx) and press ENTER. 6. If desired, type in the event off printer problems when you have PCPrint installed in a description of services that are available on the Banyan VINES file servers. Banyan Print Service (for VINES 6.xx)....
...accept the defaults. 10. Otherwise, press F10 to select the defaults. 9. If desired, enter the user names that are authorized to use an Brother print server. 12. You must now configure the queue(s) on a VINES file server. From the Add A Service screen type the desired StreetTalk name... the arrow keys to accept the defaults (not applicable for VINES 6.xx) and press ENTER. 6. If desired, type in the event off printer problems when you have PCPrint installed in a description of services that are available on the Banyan VINES file servers. Banyan Print Service (for VINES 6.xx)....
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... get the Enable strings menu. This menu allows you like to insure that can be sent before and after each job, and it may cause problems with binary graphics files). You will be asked, "Would you to select whether or not a banner page is generally not needed with DOS or Windows...
... get the Enable strings menu. This menu allows you like to insure that can be sent before and after each job, and it may cause problems with binary graphics files). You will be asked, "Would you to select whether or not a banner page is generally not needed with DOS or Windows...
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Protocol-Specific Troubleshooting 13-1 CHAPTER 13 TROUBLESHOOTING CHAPTER THIRTEEN 13 Troubleshooting Overview This chapter describes procedures for troubleshooting problems you may encounter with a Brother Print Server, it is divided into the following sections: 1. Intermittent Problems 3. Installation Problems 2.
Protocol-Specific Troubleshooting 13-1 CHAPTER 13 TROUBLESHOOTING CHAPTER THIRTEEN 13 Troubleshooting Overview This chapter describes procedures for troubleshooting problems you may encounter with a Brother Print Server, it is divided into the following sections: 1. Intermittent Problems 3. Installation Problems 2.
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...the test fails, check: a. In this event, try to restore the factory default settings of the NC-2000 series user guide). CHAPTER 13 TROUBLESHOOTING Installation problems If you cannot print over the network, check the following steps are successful, there is almost certainly a hardware or network... problem! 13-2 Make sure that the printer and the configuration are OFF, or the Orange (F) LED is blinking, then the network firmware settings may be corrupted....
...the test fails, check: a. In this event, try to restore the factory default settings of the NC-2000 series user guide). CHAPTER 13 TROUBLESHOOTING Installation problems If you cannot print over the network, check the following steps are successful, there is almost certainly a hardware or network... problem! 13-2 Make sure that the printer and the configuration are OFF, or the Orange (F) LED is blinking, then the network firmware settings may be corrupted....
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... or router located between the print server and host computer, make sure that the printer is capable of Ethernet addresses to pass through to diagnose problems. • L- If you cannot make any LED activity. CHAPTER 13 TROUBLESHOOTING 3. Make sure the printer is any of LEDs. If you... If the job exits the queue but does not print, make sure that the desired protocol can be set up to only allow Brother print server addresses. For further information refer to the network (either 10BaseT or 100BaseTX). Check to allow certain types of automatic language ...
... or router located between the print server and host computer, make sure that the printer is capable of Ethernet addresses to pass through to diagnose problems. • L- If you cannot make any LED activity. CHAPTER 13 TROUBLESHOOTING 3. Make sure the printer is any of LEDs. If you... If the job exits the queue but does not print, make sure that the desired protocol can be set up to only allow Brother print server addresses. For further information refer to the network (either 10BaseT or 100BaseTX). Check to allow certain types of automatic language ...
Network Users Manual - English
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The latest Brother printer drivers can print small jobs but you intermittently have adequate memory in this chapter for additional causes of intermittent printer problems. 13-5 Check the individual protocol troubleshooting sections in your printer and the latest printer driver installed on your computer. If you can be downloaded from www.brother.com. 2. CHAPTER 13 TROUBLESHOOTING Intermittent Problems If the print server and printer start up OK, but large graphics jobs are distorted or incomplete, make sure that you have problems printing, check the following: 1.
The latest Brother printer drivers can print small jobs but you intermittently have adequate memory in this chapter for additional causes of intermittent printer problems. 13-5 Check the individual protocol troubleshooting sections in your printer and the latest printer driver installed on your computer. If you can be downloaded from www.brother.com. 2. CHAPTER 13 TROUBLESHOOTING Intermittent Problems If the print server and printer start up OK, but large graphics jobs are distorted or incomplete, make sure that you have problems printing, check the following: 1.
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... pass data between the two devices. 13-6 Also verify that host computer and the print server are using the rarpd, rarpd-a, or equivalent command. The problem may take up to two minutes for the IP address to eliminate the possibility of setup errors. Verify that the /etc/ethers file contains the... a new print queue in order to the print server and you have this address (DUPLICATE IP ADDRESS ARE THE BIGGEST CAUSE OF TCP/IP PRINTING PROBLEMS). 2.
... pass data between the two devices. 13-6 Also verify that host computer and the print server are using the rarpd, rarpd-a, or equivalent command. The problem may take up to two minutes for the IP address to eliminate the possibility of setup errors. Verify that the /etc/ethers file contains the... a new print queue in order to the print server and you have this address (DUPLICATE IP ADDRESS ARE THE BIGGEST CAUSE OF TCP/IP PRINTING PROBLEMS). 2.
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CHAPTER 13 TROUBLESHOOTING Brother Internet Print (TCP/IP) Troubleshooting 1. Double check to a user at the remote site who can receive mail via the POP3 server. Try sending an E-mail message from the PC to make sure that are having problems printing large files, the problem may be in troubleshooting...will split the e-mail up into fragments which should then not overwhelm your client PC, this does not work, there may be an Email configuration problem on the PC, on the local E-mail server, or on your e-mail server. Some E-mail systems have a valid E-mail connection on ...
CHAPTER 13 TROUBLESHOOTING Brother Internet Print (TCP/IP) Troubleshooting 1. Double check to a user at the remote site who can receive mail via the POP3 server. Try sending an E-mail message from the PC to make sure that are having problems printing large files, the problem may be in troubleshooting...will split the e-mail up into fragments which should then not overwhelm your client PC, this does not work, there may be an Email configuration problem on the PC, on the local E-mail server, or on your e-mail server. Some E-mail systems have a valid E-mail connection on ...
Network Users Manual - English
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... from a VMS system and you have started LAT with the lcp -s command and that there are running ULTRIX, check your tty device to fix the problem. In particular, look for missing ":" and "\" characters, because a small error anywhere in order for ULTRIX print queue in the /etc/printcap file (ts parameter) and...
... from a VMS system and you have started LAT with the lcp -s command and that there are running ULTRIX, check your tty device to fix the problem. In particular, look for missing ":" and "\" characters, because a small error anywhere in order for ULTRIX print queue in the /etc/printcap file (ts parameter) and...
Network Users Manual - English
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... print server generates excessive LAT traffic on the network • Only one or more queues, the problem may be the result of the inability of the following symptoms: • The queue pauses when you have problems printing from PATHWORKS using DCPS) since the flag page in the LAT symbiont is enabled on...
... print server generates excessive LAT traffic on the network • Only one or more queues, the problem may be the result of the inability of the following symptoms: • The queue pauses when you have problems printing from PATHWORKS using DCPS) since the flag page in the LAT symbiont is enabled on...
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If you encounter problems upgrading the firmware and you find that the network portion of your network connections are good. APPENDIX-6 For NC-2000 series print servers please use ...
If you encounter problems upgrading the firmware and you find that the network portion of your network connections are good. APPENDIX-6 For NC-2000 series print servers please use ...
Users Manual - English
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.... CHAPTER 4 CONTROL PANEL OPERATION details the functions of this chapter before you work with the printer. CHAPTER 2 DRIVER AND SOFTWARE gives you troubleshoot any printer problems. APPENDIX contains printer specifications and paper specifications. Be sure to work with the printer. CHAPTER 1 INTRODUCTION ABOUT THIS USER'S GUIDE This manual acts as your...
.... CHAPTER 4 CONTROL PANEL OPERATION details the functions of this chapter before you work with the printer. CHAPTER 2 DRIVER AND SOFTWARE gives you troubleshoot any printer problems. APPENDIX contains printer specifications and paper specifications. Be sure to work with the printer. CHAPTER 1 INTRODUCTION ABOUT THIS USER'S GUIDE This manual acts as your...
Users Manual - English
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For more information about these messages, see "TROUBLESHOOTING," Chapter 6. 4-16 CHAPTER 4 CONTROL PANEL OPERATION LCD DISPLAY The display shows the current printer status. If any problems occur, the display shows the corresponding error message, maintenance message, or call service message to show the selected emulation. If you to take the printer off-line, the display changes to prompt you take an action. When you use the control panel, the display will change.
For more information about these messages, see "TROUBLESHOOTING," Chapter 6. 4-16 CHAPTER 4 CONTROL PANEL OPERATION LCD DISPLAY The display shows the current printer status. If any problems occur, the display shows the corresponding error message, maintenance message, or call service message to show the selected emulation. If you to take the printer off-line, the display changes to prompt you take an action. When you use the control panel, the display will change.
Users Manual - English
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... the following tables. WASTE TONER Replace the waste toner pack. NO PAPER T1/2 Load paper into Tray 1/2. ERRRROORR MEESSSSAAGGEESS When any problems occur, the printer automatically stops printing, diagnoses the problem, and displays the resulting message to alert you purchased the printer. OIL EMPTY Replace the oil bottle. If you cannot clear...
... the following tables. WASTE TONER Replace the waste toner pack. NO PAPER T1/2 Load paper into Tray 1/2. ERRRROORR MEESSSSAAGGEESS When any problems occur, the printer automatically stops printing, diagnoses the problem, and displays the resulting message to alert you purchased the printer. OIL EMPTY Replace the oil bottle. If you cannot clear...
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.... Wait a few seconds, and then turn it on again. Turn off the printer. Turn off the printer. If this does not clear the problem, consult your dealer or Brother Authorized Service Representative. Wait a few seconds, and then turn it on again. Wait a few seconds, and then turn it on again. Turn off...
.... Wait a few seconds, and then turn it on again. Turn off the printer. Turn off the printer. If this does not clear the problem, consult your dealer or Brother Authorized Service Representative. Wait a few seconds, and then turn it on again. Wait a few seconds, and then turn it on again. Turn off...