User Guide
Page 60
... file directly to a designated folder on their PC • while the system is sending the fax in addition to the • Fax Option Type 9001. Fax users can be installed (standard on SP models) in one operation. • ■ Wireless Faxing: If the Aficio MP 6001/MP 7001/MP 8001/MP 9001 Series is available with the Printer/Scanner Unit Type 9001 and standard with the SP versions of paper from the LAN-Fax driver, saving • paper. • ■ Simultaneous Save: Users can save the fax document as...
... file directly to a designated folder on their PC • while the system is sending the fax in addition to the • Fax Option Type 9001. Fax users can be installed (standard on SP models) in one operation. • ■ Wireless Faxing: If the Aficio MP 6001/MP 7001/MP 8001/MP 9001 Series is available with the Printer/Scanner Unit Type 9001 and standard with the SP versions of paper from the LAN-Fax driver, saving • paper. • ■ Simultaneous Save: Users can save the fax document as...
Operating Instructions
Page 4
... Checking Machine Status and Settings...15 When an Indicator to Read This Manual...9 Symbols...9 Names of Major Items...9 Notes...10 Laws and Regulations...11 Legal Prohibition...11 1. TABLE OF CONTENTS Documentation for This Machine...1 Manuals for This Machine...6 Notice...8 Important...8 How to the Right of Power Failure 68 When an Error Occurs Using Internet Fax...69 2 Troubleshooting When Using the Copy/Document Server Function Messages Displayed When Using the Copy/Document Server Function 27 When You Cannot Make Clear Copies...
... Checking Machine Status and Settings...15 When an Indicator to Read This Manual...9 Symbols...9 Names of Major Items...9 Notes...10 Laws and Regulations...11 Legal Prohibition...11 1. TABLE OF CONTENTS Documentation for This Machine...1 Manuals for This Machine...6 Notice...8 Important...8 How to the Right of Power Failure 68 When an Error Occurs Using Internet Fax...69 2 Troubleshooting When Using the Copy/Document Server Function Messages Displayed When Using the Copy/Document Server Function 27 When You Cannot Make Clear Copies...
Operating Instructions
Page 8
... to replace paper, toner, staples, and other consumables. Facsimile Reference Explains Facsimile functions and operations. Printer Reference Explains Printer functions and operations. It also explains the control panel, preparation procedures for using the machine, be installed in order to register information in the Address Book. Scanner Reference Explains Scanner functions and operations. It explains security functions that you want to do with the machine. • Media differ according to manual. • The printed and...
... to replace paper, toner, staples, and other consumables. Facsimile Reference Explains Facsimile functions and operations. Printer Reference Explains Printer functions and operations. It also explains the control panel, preparation procedures for using the machine, be installed in order to register information in the Address Book. Scanner Reference Explains Scanner functions and operations. It explains security functions that you want to do with the machine. • Media differ according to manual. • The printed and...
Operating Instructions
Page 40
... paper feed tray are creased. Use paper that has been stored in jams. Sheets are set properly. Use recommended paper. "Add Staple" message appears and the Staple function cannot be used. In "Erase Border", "Erase Centre", or "Erase Centre / Border" mode, parts of the original image are not copied. Check the document. See "Recommended Paper Sizes and Types", About This Machine . Edit Problem In "Double Copies" mode, parts of the original image are not copied. You have copied a copyguarded document protected from unauthorized copying. Make...
... paper feed tray are creased. Use paper that has been stored in jams. Sheets are set properly. Use recommended paper. "Add Staple" message appears and the Staple function cannot be used. In "Erase Border", "Erase Centre", or "Erase Centre / Border" mode, parts of the original image are not copied. Check the document. See "Recommended Paper Sizes and Types", About This Machine . Edit Problem In "Double Copies" mode, parts of the original image are not copied. You have copied a copyguarded document protected from unauthorized copying. Make...
Operating Instructions
Page 42
.... Troubleshooting When Using the Copy/Document Server Function Problem Cause Solution When using Manual Paper Select mode, make copied. Duplex Problem Cause Solution Cannot print in the incorrect order. Type", set to Top] is You placed the originals in a tray other than 128 g/m2. See "One-Sided Combine", "Two-Sided Combine", or "Auto Reduce/Enlarge", Copy and Document Server Reference . 2. the copy paper. Copies are not in the ADF, the last page should be copied. You placed the originals in duplex mode. When...
.... Troubleshooting When Using the Copy/Document Server Function Problem Cause Solution When using Manual Paper Select mode, make copied. Duplex Problem Cause Solution Cannot print in the incorrect order. Type", set to Top] is You placed the originals in a tray other than 128 g/m2. See "One-Sided Combine", "Two-Sided Combine", or "Auto Reduce/Enlarge", Copy and Document Server Reference . 2. the copy paper. Copies are not in the ADF, the last page should be copied. You placed the originals in duplex mode. When...
Operating Instructions
Page 58
... Facsimile Function Message Cause Solution "Check whether there are correctly programmed. Check the server status." Press [Exit], and then send the documents again. For details, see "Programming the LDAP server", Network and System Settings Guide . of LDAP server. No. See the Web Image Monitor's Help. • Contact the network administrator. A network error has occurred and connection has failed. • Try the operation once more. Max.: n" (A figure is still shown, the network may be displayed. See the Web 3 Image Monitor's Help...
... Facsimile Function Message Cause Solution "Check whether there are correctly programmed. Check the server status." Press [Exit], and then send the documents again. For details, see "Programming the LDAP server", Network and System Settings Guide . of LDAP server. No. See the Web Image Monitor's Help. • Contact the network administrator. A network error has occurred and connection has failed. • Try the operation once more. Max.: n" (A figure is still shown, the network may be displayed. See the Web 3 Image Monitor's Help...
Operating Instructions
Page 59
...], and then send the documents again. A network error has occurred and connection has failed. • Try the operation once more. Check the settings." "Original is still shown, the network may be initialized." When the message "The Clear / Stop key was pressed. name and the password for the user and connection has failed. Before sending a file by another function. Are you sure you want to continue." Tray." Remove the paper. Check the server status." Record the code number shown on...
...], and then send the documents again. A network error has occurred and connection has failed. • Try the operation once more. Check the settings." "Original is still shown, the network may be initialized." When the message "The Clear / Stop key was pressed. name and the password for the user and connection has failed. Before sending a file by another function. Are you sure you want to continue." Tray." Remove the paper. Check the server status." Record the code number shown on...
Operating Instructions
Page 73
... a message appears when installing the printer driver. On the [Start] menu, point to quit. 4. Follow the instructions in Add Printer Wizard. Double-click the Add Printer icon. 3. Message number 58 or 34 indicates that the printer driver cannot be installed using [Add Printer] or [Install Printer]. 4 Message number 58 appears if there is a newer version of and possible solutions for printer function problems. Messages Displayed When Installing the Printer Driver This section describes what to your Windows operating system or the type of the driver is...
... a message appears when installing the printer driver. On the [Start] menu, point to quit. 4. Follow the instructions in Add Printer Wizard. Double-click the Add Printer icon. 3. Message number 58 or 34 indicates that the printer driver cannot be installed using [Add Printer] or [Install Printer]. 4 Message number 58 appears if there is a newer version of and possible solutions for printer function problems. Messages Displayed When Installing the Printer Driver This section describes what to your Windows operating system or the type of the driver is...
Operating Instructions
Page 78
... the machine was turned on. • The wireless LAN interface unit was pulled out after the machine was turned on again. "Hardware Problem: Ethernet" An error has occurred in the Ethernet board. 4. "Authentication has failed." "Cannot connect with the wireless card. The entered login user name Ask the user administrator for the error messages that appear on the control panel. • Before turning the main power off , and back on the Control Panel When Using the Printer Function...
... the machine was turned on. • The wireless LAN interface unit was pulled out after the machine was turned on again. "Hardware Problem: Ethernet" An error has occurred in the Ethernet board. 4. "Authentication has failed." "Cannot connect with the wireless card. The entered login user name Ask the user administrator for the error messages that appear on the control panel. • Before turning the main power off , and back on the Control Panel When Using the Printer Function...
Operating Instructions
Page 79
... the tray does not contain paper of the size or type selected in which the wireless LAN interface unit is inserted is wireless card. Paper size and type can also be changed in the Contact your service representative. • The installed wireless Turn off the machine, and check the wireless board is placed at n) The printer driver settings are mismatched. "Load following and press [Continue]. Turn the main power switch off then on again. If the message...
... the tray does not contain paper of the size or type selected in which the wireless LAN interface unit is inserted is wireless card. Paper size and type can also be changed in the Contact your service representative. • The installed wireless Turn off the machine, and check the wireless board is placed at n) The printer driver settings are mismatched. "Load following and press [Continue]. Turn the main power switch off then on again. If the message...
Operating Instructions
Page 81
"92: Error" Printing was canceled Perform the print operation again if because [Job Reset] or the necessary. [Clear/Stop] key was selected on the machine's control panel. 4 "A function which cannot be used by another function. The job has been cancelled." "Address Book is being used with Fold mode was selected. Select Optional for LDAP Authentication or Windows Authentication failed because the address book is incorrect." auto job cancel function due to specify classification code settings, see "Fold", Printer Reference . The machine currently cannot perform ...
"92: Error" Printing was canceled Perform the print operation again if because [Job Reset] or the necessary. [Clear/Stop] key was selected on the machine's control panel. 4 "A function which cannot be used by another function. The job has been cancelled." "Address Book is being used with Fold mode was selected. Select Optional for LDAP Authentication or Windows Authentication failed because the address book is incorrect." auto job cancel function due to specify classification code settings, see "Fold", Printer Reference . The machine currently cannot perform ...
Operating Instructions
Page 86
... on the [Image Adjustments] tab, specify a lower value for [Resolution:]. "Selected ppr. Job reset is automatically performed if the specified paper size is working correctly. The machine received a command to stop transmission from the printer driver. "Receiving data failed." Specify the correct paper size and print the file again. Stapling printing was aborted. Enter the correct password. 84 "Sending data failed." The password of the encrypted PDF file has been entered incorrectly. Data reception was canceled. Resend the data. Check if the...
... on the [Image Adjustments] tab, specify a lower value for [Resolution:]. "Selected ppr. Job reset is automatically performed if the specified paper size is working correctly. The machine received a command to stop transmission from the printer driver. "Receiving data failed." Specify the correct paper size and print the file again. Stapling printing was aborted. Enter the correct password. 84 "Sending data failed." The password of the encrypted PDF file has been entered incorrectly. Data reception was canceled. Resend the data. Check if the...
Operating Instructions
Page 91
... [Ports] tab. 4. In the [Print to the following port(s)] list, confirm the correct port is correct. If printing does not start ] button, and then click [Printers and Faxes]. 2. When the machine is connected to the computer using the interface cable This section describes how to check the print port when the Data In indicator does not light up or flash after starting a print job, data is connected using the extended wireless LAN in Ad-hoc mode. On the [File] menu...
... [Ports] tab. 4. In the [Print to the following port(s)] list, confirm the correct port is correct. If printing does not start ] button, and then click [Printers and Faxes]. 2. When the machine is connected to the computer using the interface cable This section describes how to check the print port when the Data In indicator does not light up or flash after starting a print job, data is connected using the extended wireless LAN in Ad-hoc mode. On the [File] menu...
Operating Instructions
Page 95
... [Resolution]. 93 PCL 5e/6 On the printer driver's [Print Quality] tab, specify a higher resolution on machine used. RPCS • On the printer driver's [Print Quality] tab, select [Photograph] on the [Document type]. • On the printer driver's [Print Quality] tab, open the [Change User Settings...] dialog box, and then on the [Image Adjustments] tab, specify a higher resolution on a driver Help. Other Printing Problems Problem Cause Solution Images are coarse. Use the same size paper as expected. Page layout is...
... [Resolution]. 93 PCL 5e/6 On the printer driver's [Print Quality] tab, specify a higher resolution on machine used. RPCS • On the printer driver's [Print Quality] tab, select [Photograph] on the [Document type]. • On the printer driver's [Print Quality] tab, open the [Change User Settings...] dialog box, and then on the [Image Adjustments] tab, specify a higher resolution on a driver Help. Other Printing Problems Problem Cause Solution Images are coarse. Use the same size paper as expected. Page layout is...
Operating Instructions
Page 96
... the printer driver Help. Troubleshooting When Using the Printer Function Problem Cause Solution A solid line is printed as a dashed line or appears blurred. Dither patterns do not appear. RPCS On the printer driver's [Print Quality] tab, open the [Change User Settings...] dialog box, and then, on the [Image Adjustments] tab, change the [Dithering:] setting. 4 See the printer driver Help. PostScript 3 On the printer driver's [Advanced] tab, change the thickness of the lines. 94 RPCS On the printer driver's [Print Quality] tab, open the [Change User Settings...
... the printer driver Help. Troubleshooting When Using the Printer Function Problem Cause Solution A solid line is printed as a dashed line or appears blurred. Dither patterns do not appear. RPCS On the printer driver's [Print Quality] tab, open the [Change User Settings...] dialog box, and then, on the [Image Adjustments] tab, change the [Dithering:] setting. 4 See the printer driver Help. PostScript 3 On the printer driver's [Advanced] tab, change the thickness of the lines. 94 RPCS On the printer driver's [Print Quality] tab, open the [Change User Settings...
Operating Instructions
Page 98
... in jams. Sheets are using duplex printing, make settings to store it, see "Recommended Paper Sizes and Types" and "Paper Storage", About This Machine . Duplex printing cannot be sure its storage environment meets the recommended temperature and humidity conditions. Sheets are feeding in together, resulting in the recommended temperature and humidity conditions. You are sticking together. Use recommended paper. When using nonrecommended paper. Printed paper is wrinkled or has been folded/creased. Copy paper...
... in jams. Sheets are using duplex printing, make settings to store it, see "Recommended Paper Sizes and Types" and "Paper Storage", About This Machine . Duplex printing cannot be sure its storage environment meets the recommended temperature and humidity conditions. Sheets are feeding in together, resulting in the recommended temperature and humidity conditions. You are sticking together. Use recommended paper. When using nonrecommended paper. Printed paper is wrinkled or has been folded/creased. Copy paper...
Operating Instructions
Page 99
... leaking from the paper. • Do not install the machine in "Sleep mode". Other Printing Problems Problem Cause Solution Duplex printing is malfunctioning. Other printing problems Problem It takes a long time to the OHP. In [System Settings], under "Paper for "Paper Type". You cannot select duplex In [Tray Paper Settings], under "Paper printing if the paper type is smudged. Type", set . fragments off the back of duplex copies has mottled blank patches or is set to wipe any paper OHP. Missing patches...
... leaking from the paper. • Do not install the machine in "Sleep mode". Other Printing Problems Problem Cause Solution Duplex printing is malfunctioning. Other printing problems Problem It takes a long time to the OHP. In [System Settings], under "Paper for "Paper Type". You cannot select duplex In [Tray Paper Settings], under "Paper printing if the paper type is smudged. Type", set . fragments off the back of duplex copies has mottled blank patches or is set to wipe any paper OHP. Missing patches...
Operating Instructions
Page 100
...]. Troubleshooting When Using the Printer Function Problem It takes a long time to process, so simply wait when printing such data. RPCS • On the RPCS printer driver's [Print Quality] tab, select [High Speed] on the [Print priority]. • On the RPCS printer driver's [Print Quality] tab, open the [Change User Setting...] dialog box, and then [Image Adjustments] tab, select [Fast] or [High Speed] for [Image processing priority:]. • On the RPCS printer driver's [Print Quality] tab, open the [Change User Settings...
...]. Troubleshooting When Using the Printer Function Problem It takes a long time to process, so simply wait when printing such data. RPCS • On the RPCS printer driver's [Print Quality] tab, select [High Speed] on the [Print priority]. • On the RPCS printer driver's [Print Quality] tab, open the [Change User Setting...] dialog box, and then [Image Adjustments] tab, select [Fast] or [High Speed] for [Image processing priority:]. • On the RPCS printer driver's [Print Quality] tab, open the [Change User Settings...
Operating Instructions
Page 101
... same size and orientation. Documents with a lot of Signal Control to complete a print job. See the printer driver Help. Contact the administrators. selected and the feed machine's feed orientation and the feed orientation selected in the orientation specified in [Paper source printer driver's option setup tray settings:] on the Properties 2000/ XP/ Vista and is checked, and then print. If a different paper size and orientation are printed in the System Settings menu. printing did not start. of the printer driver. The print job...
... same size and orientation. Documents with a lot of Signal Control to complete a print job. See the printer driver Help. Contact the administrators. selected and the feed machine's feed orientation and the feed orientation selected in the orientation specified in [Paper source printer driver's option setup tray settings:] on the Properties 2000/ XP/ Vista and is checked, and then print. If a different paper size and orientation are printed in the System Settings menu. printing did not start. of the printer driver. The print job...
Operating Instructions
Page 155
... manual 9 I If an error report is printed 67 If USB connection fails 74 Indicators 13 J Job is not performed 24 L Legal Prohibition 11 Locating jammed paper 121 M Machine address info 15 Maintenance info 15 Manuals for this machine 6 Memory is full 45 Messages displayed 27, 49, 75, 107 Messages displayed on the client computer 116 Messages displayed on the control panel when using the printer function 76 Messages displayed on the control panel when using the scanner function 107 Messages displayed when installing the printer driver 71 Multi-accessing 24 Multi-Folding Unit...
... manual 9 I If an error report is printed 67 If USB connection fails 74 Indicators 13 J Job is not performed 24 L Legal Prohibition 11 Locating jammed paper 121 M Machine address info 15 Maintenance info 15 Manuals for this machine 6 Memory is full 45 Messages displayed 27, 49, 75, 107 Messages displayed on the client computer 116 Messages displayed on the control panel when using the printer function 76 Messages displayed on the control panel when using the scanner function 107 Messages displayed when installing the printer driver 71 Multi-accessing 24 Multi-Folding Unit...